Brookhaven Preschool

401 S JUPITER RD, Allen, TX 75002 · Collin County

18cited violations

2serious

12inspections & investigations

0enforcement actions

Program

Type: Licensed center
Licensed capacity: 120
Ages: Infant, Toddler, Pre-Kindergarten, School
Hours: 07:00 AM-06:30 PM
Director / administrator: Jeanette Mason
Phone: (972) 359-9696
Regulated since: Oct 29, 2007
HHSC IDs: Operation 329703 · number 881788
Official record: HHSC Child Care Search

Violations by category

Cleanliness & sanitation 2
Supervision & ratios 3
Safety & premises 6
Staff background & training 5
Records & paperwork 1
Other 1

Year by year

Year	Violations	Serious	Main categories
2024	5	2	Cleanliness & sanitation (2), Supervision & ratios (1), Safety & premises (2)
2023	1	0	Safety & premises (1)
2022	2	0	Safety & premises (1), Other (1)
2021	10	0	Supervision & ratios (2), Safety & premises (2), Staff background & training (5), Records & paperwork (1)

Inspections, investigations & assessments

Aug 19, 2026 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Oct 2, 2025 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Sep 22, 2025 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Oct 14, 2024 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Oct 2, 2024 Inspection · Deficiencies cited
- Safety & premises
  This standard was found to be deficient because two crib mattresses lacked properly fitted sheets, as the ones in use were too loose for the infants in care.
  
  HHSC 746.2409(a)(1) — Safety Requirements for Cribs - Snug Fitting, Firm, Flat Mattress Designed for Use in Crib
  
  HHSC risk weight: Medium High. Corrected at inspection. Corrected 2024-10-02.
- Cleanliness & sanitation Serious
  This standard was found to be deficient because a cabinet containing cleaning supplies did not have a lock, making the materials accessible to children. This was corrected during the inspection by removing the cleaning supplies and adding a lock to the cabinet, ensuring the materials were properly secured and inaccessible to children.
  
  HHSC 746.3407(12) — Mark Cleaning Supplies, Toxic Materials; Keep Separate from Food and Inaccessible to Children
  
  HHSC risk weight: High. Corrected at inspection. Corrected 2024-10-02.
- Cleanliness & sanitation
  This standard was found to be deficient because the classroom carpet was in need of extensive cleaning or replacement, as it had dirt and food stains throughout the room.
  
  HHSC 746.3407(9) — Floors, ceilings and Walls in Good Repair and Clean
  
  HHSC risk weight: Medium High. Corrected 2024-10-31. Correction verified 2024-10-14.
- Safety & premises
  The playground structure had a wooden upright support that requires sanding or painting to prevent splintering. Additionally, there was a crack along the window of the same structure, posing a potential pinching hazard. The playground also featured a rubber tire on the play truck that was also damanage that presented a pintching hazard.
  
  HHSC 746.4751(c) — Maintenance Procedures for Active Play - Hazards Removed or Repaired
  
  HHSC risk weight: Medium High. Corrected 2024-10-31. Correction verified 2024-10-14.
- Supervision & ratios Serious
  The safety requirements for vehicles were found to be deficient as one of the operation's vans did not have an alarm installed, which is essential to ensure the safety of children during transportation. The van also had seats that need to be repaired.
  
  HHSC 746.5625(d)(2) — Electronic Child Safety Alarm - Driver or designated employee conduct walk-through and visual check of vehicle
  
  HHSC risk weight: High. Corrected at inspection. Corrected 2024-10-24.
HHSC inspection history
Dec 18, 2023 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Nov 27, 2023 Inspection · Deficiencies cited
- Safety & premises
  Two play structures overlapped use zones.
  
  HHSC 746.4803 — Measurement of Use Zone for Stationary Equipment
  
  HHSC risk weight: Medium. Corrected 2023-11-28. Correction verified 2023-12-18.
HHSC inspection history
Jan 24, 2023 Assessment · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Dec 15, 2022 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Dec 1, 2022 Inspection · Deficiencies cited
- Safety & premises
  2 of the 4 infants observed in highchairs did not have the safety belts fastened. This was corrected at inspection with the direct care staff fastening the children into their highchairs.
  
  HHSC 746.2407 — Infant Care Area Furnishings and Equipment -Use of Safety Straps
  
  HHSC risk weight: Medium High. Corrected at inspection. Corrected 2022-12-01.
- Other
  2 of the 5 classrooms observed, did not have the children's nap mats labeled or numbered. This was corrected at inspection when the direct care staff labeled each cot with the child's name.
  
  HHSC 746.4503(b) — Cots, Beds, Mats Labeled With Child's Name
  
  HHSC risk weight: Medium. Corrected at inspection. Corrected 2022-12-01.
HHSC inspection history
Dec 28, 2021 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Dec 8, 2021 Inspection · Deficiencies cited
- Staff background & training
  Three caregivers did not have documentation acknowledging that an orientation had been completed.
  
  HHSC 746.1301(1)(A) — Training Requirements for Employees, Caregivers, and Directors - Orientation
  
  HHSC risk weight: Medium High. Corrected 2021-12-15. Correction verified 2021-12-27.
- Staff background & training
  Management informed the Child Care Regulations inspector that a caregiver, without pre-service trainings and orientation, left the operation to transport school-age children.
  
  HHSC 746.1301(2)(A) — Training Requirements for Employees and Caregivers - Pre-service Training
  
  HHSC risk weight: Medium High. Corrected 2021-12-15. Correction verified 2021-12-27.
- Staff background & training
  A caregiver is lacking 16 annual training hours for August 24, 2020 to August 24, 2021. A caregiver is lacking 19 annual training hours for March 7, 2020 to March 7, 2021.
  
  HHSC 746.1309(a) — Documented Annual Training Area - 24 Hours Required
  
  HHSC risk weight: Medium. Corrected 2021-12-22. Correction verified 2021-12-27.
- Staff background & training
  The director did not have pediatric CPR and First Aid training available.
  
  HHSC 746.1329(c)(2) — Documentation PEDIATRIAC CPR-1st aid original certificate on file at center or copy available if licensing requests
  
  HHSC risk weight: Low. Corrected 2021-12-10. Correction verified 2021-12-27.
- Supervision & ratios
  The operational policies did not list procedures for promoting indoor and outdoor physical activities.
  
  HHSC 746.501(a)(18) — Written Operational Policies - Promotion of Physical Activity
  
  HHSC risk weight: Medium. Corrected 2021-12-15. Correction verified 2021-12-27.
- Supervision & ratios
  The opertional policies did not list procedures for applying insect repellant and sunscreen.
  
  HHSC 746.501(a)(19) — Written Operational Policies - Providing & Applying Insect Repellant and Sunscreen
  
  HHSC risk weight: Medium. Corrected 2021-12-15. Correction verified 2021-12-27.
- Records & paperwork
  A child did not have hearing and vision test results on file.
  
  HHSC 746.603(a)(6) — Children's Records - Vision and Hearing Screening
  
  HHSC risk weight: Low. Corrected 2021-12-15. Correction verified 2021-12-27.
- Safety & premises
  A child's file did not have emergency contact information.
  
  HHSC 746.605(6) — Required Admission Information - Emergency Contact
  
  HHSC risk weight: Medium High. Corrected 2021-12-15. Correction verified 2021-12-27.
- Staff background & training
  The director's November 14, 2020 to November 14.2021 annual training certificates was not available.
  
  HHSC 746.901(5) — Required Personnel Records- Training Hours
  
  HHSC risk weight: Medium. Corrected 2021-12-10. Correction verified 2021-12-27.
- Safety & premises
  The director did not have a TXDL on file.
  
  HHSC 746.901(9) — Required Personnel Records- Current Driver's License
  
  HHSC risk weight: Medium. Corrected 2021-12-10. Correction verified 2021-12-27.
HHSC inspection history

Get the full file

HHSC publishes inspections, investigations and assessments from October 2017 onward, with each cited deficiency and its risk weight. Investigation narratives, complaint files and older history require a public information request. The Texas Public Information Act (Texas Government Code Chapter 552) gives anyone the right to ask. You don't have to say why.

Email the request Printable letter (fax or mail)

Send to: HHSC Open Records Coordinator, MC-1070 · OpenRecordsRequest@hhs.texas.gov · fax 512-424-6586 · 4601 W. Guadalupe Street, Austin, Texas 78751-3146 · agency instructions

Show the letter text

Letter text

Dear Open Records Coordinator,

Under the Texas Public Information Act, Texas Government Code Chapter 552, I request copies of the following Child Care Regulation records for Brookhaven Preschool, 401 S JUPITER RD, Allen, TX 75002-3042 (operation ID 329703, operation number 881788), for January 1, 2019 to the present:

1. Every inspection, assessment and investigation report, including the deficiencies cited and the operation's corrective actions.
2. Every complaint and self-report intake and its finding.
3. Every corrective or adverse action (evaluation, probation, suspension, revocation, denial, administrative penalty) with related correspondence.
4. Every plan of action or correction the operation submitted, and HHSC's response.

I understand that information made confidential by law (for example the identities of children, families and reporters) may be redacted; please release the remainder. Please provide the records electronically by email. If the cost will exceed $40, please send me an itemized estimate first.

Thank you,

[Your name]
[Email] · [Phone]

If something is happening now, report a concern to HHSC Child Care Regulation. For suspected abuse, contact your county child protective services or law enforcement.

Source: Texas Health and Human Services Commission, Child Care Regulation datasets on data.texas.gov. Last read Oct 1, 2026. Violation text is HHSC's own wording. The categories are ours, added to help you scan. About this data.