Karen's Day Care

1311 W JEFF DR, Pharr, TX 78577 · Hidalgo County

12cited violations

0serious

12inspections & investigations

0enforcement actions

Program

Type: Licensed child-care home
Licensed capacity: 12
Ages: Infant, Toddler, Pre-Kindergarten, School
Hours: 08:00 AM-06:00 PM
Director / administrator: San Juana A. Velasquez
Phone: (956) 821-2804
Regulated since: Nov 8, 2010
HHSC IDs: Operation 616088 · number 1110786
Official record: HHSC Child Care Search

Violations by category

Cleanliness & sanitation 4
Illness & medication 2
Safety & premises 4
Staff background & training 2

Year by year

Year	Violations	Main categories
2026	2	Safety & premises (2)
2024	4	Illness & medication (2), Safety & premises (2)
2023	2	Staff background & training (2)
2022	4	Cleanliness & sanitation (4)

Inspections, investigations & assessments

May 12, 2026 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
May 12, 2026 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history · no longer published by HHSC; kept here
May 4, 2026 Inspection · Deficiencies cited
- Safety & premises
  The mats were arranged to where there was no space between to walk without stepping on other mats. NOTE: This was corrected at inspection when mats were rearranged and there was enough space between the mats for children and caregivers to not step on top of the mats.
  
  HHSC 747.2809(4) — Arrangement of Napping Equipment - Provides Access to Walkway
  
  HHSC risk weight: Medium High. Corrected at inspection. Corrected 2026-05-04.
HHSC inspection history
May 4, 2026 Inspection · Deficiencies cited
- Safety & premises
  The mats were arranged to where there was no space between to walk without stepping on other mats. NOTE: This was corrected at inspection when mats were rearranged and there was enough space between the mats for children and caregivers to not step on top of the mats.
  
  HHSC 747.2809(4) — Arrangement of Napping Equipment - Provides Access to Walkway
  
  HHSC risk weight: Medium High. Corrected at inspection. Corrected 2026-05-04.
HHSC inspection history · no longer published by HHSC; kept here
Jun 3, 2025 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Jun 3, 2025 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history · no longer published by HHSC; kept here
Jul 23, 2024 Inspection · Deficiencies cited
- Safety & premises
  A slide (play equipment) did not have the required six feet all around of use zone. This was corrected during inspection when director removed slide from playground area.
  
  HHSC 747.4605(a) — Measurement of Use Zone for Slides - in Front of Access and on Sides
  
  HHSC risk weight: Medium High. Corrected at inspection. Corrected 2024-07-23.
- Illness & medication
  Four out of seven children records do not have current immunization records.
  
  HHSC 747.613(b) — Required Immunizations Records, Exceptions, and Exemptions Current
  
  HHSC risk weight: Medium. Corrected 2024-08-06. Correction verified 2024-07-24.
HHSC inspection history
Jul 23, 2024 Inspection · Deficiencies cited
- Safety & premises
  A slide (play equipment) did not have the required six feet all around of use zone. This was corrected during inspection when director removed slide from playground area.
  
  HHSC 747.4605(a) — Measurement of Use Zone for Slides - in Front of Access and on Sides
  
  HHSC risk weight: Medium High. Corrected at inspection. Corrected 2024-07-23.
- Illness & medication
  Four out of seven children records do not have current immunization records.
  
  HHSC 747.613(b) — Required Immunizations Records, Exceptions, and Exemptions Current
  
  HHSC risk weight: Medium. Corrected 2024-08-06. Correction verified 2024-07-24.
HHSC inspection history · no longer published by HHSC; kept here
Aug 3, 2023 Inspection · Deficiencies cited
- Staff background & training
  Primary caregiver did not have annual trainings for the time frame of 4/8/2022- 4/8/2023 available at the center for review.
  
  HHSC 747.801(1) — Records Maintained and Made Available - Children's Records
  
  HHSC risk weight: Medium. Corrected 2023-08-04. Correction verified 2023-08-04.
HHSC inspection history
Aug 3, 2023 Inspection · Deficiencies cited
- Staff background & training
  Primary caregiver did not have annual trainings for the time frame of 4/8/2022- 4/8/2023 available at the center for review.
  
  HHSC 747.801(1) — Records Maintained and Made Available - Children's Records
  
  HHSC risk weight: Medium. Corrected 2023-08-04. Correction verified 2023-08-04.
HHSC inspection history · no longer published by HHSC; kept here
Aug 17, 2022 Inspection · Deficiencies cited
- Cleanliness & sanitation
  Cleaning supplies were under the unlocked sink cabinets the cleaning supplies were accessible to the children. NOTE: This was corrected at inspection when caregiver removed the cleaning supplies from under the sink and placing them on a shelf inaccessible to the children.
  
  HHSC 747.3203(13) — Mark Cleaning Supplies, Toxic Materials; Separate from Food and Inaccessible
  
  HHSC risk weight: Medium High. Corrected at inspection. Corrected 2022-08-17.
- Cleanliness & sanitation
  An electrical outlet in the bathroom was seen with out an outlet cover. The electrical outlet was accessible to children under 5 years old when washing their hands. NOTE: This was corrected at inspection when caregiver placed an outlet cover in the electrical outlet.
  
  HHSC 747.3501(1) — Safety - Electrical Outlets Covered
  
  HHSC risk weight: Medium High. Corrected at inspection. Corrected 2022-08-17.
HHSC inspection history · no longer published by HHSC; kept here
Aug 17, 2022 Inspection · Deficiencies cited
- Cleanliness & sanitation
  Cleaning supplies were under the unlocked sink cabinets the cleaning supplies were accessible to the children. NOTE: This was corrected at inspection when caregiver removed the cleaning supplies from under the sink and placing them on a shelf inaccessible to the children.
  
  HHSC 747.3203(13) — Mark Cleaning Supplies, Toxic Materials; Separate from Food and Inaccessible
  
  HHSC risk weight: Medium High. Corrected at inspection. Corrected 2022-08-17.
- Cleanliness & sanitation
  An electrical outlet in the bathroom was seen with out an outlet cover. The electrical outlet was accessible to children under 5 years old when washing their hands. NOTE: This was corrected at inspection when caregiver placed an outlet cover in the electrical outlet.
  
  HHSC 747.3501(1) — Safety - Electrical Outlets Covered
  
  HHSC risk weight: Medium High. Corrected at inspection. Corrected 2022-08-17.
HHSC inspection history

Get the full file

HHSC publishes inspections, investigations and assessments from October 2017 onward, with each cited deficiency and its risk weight. Investigation narratives, complaint files and older history require a public information request. The Texas Public Information Act (Texas Government Code Chapter 552) gives anyone the right to ask. You don't have to say why.

Email the request Printable letter (fax or mail)

Send to: HHSC Open Records Coordinator, MC-1070 · OpenRecordsRequest@hhs.texas.gov · fax 512-424-6586 · 4601 W. Guadalupe Street, Austin, Texas 78751-3146 · agency instructions

Show the letter text

Letter text

Dear Open Records Coordinator,

Under the Texas Public Information Act, Texas Government Code Chapter 552, I request copies of the following Child Care Regulation records for Karen's Day Care, 1311 W JEFF DR, Pharr, TX 78577-9571 (operation ID 616088, operation number 1110786), for January 1, 2019 to the present:

1. Every inspection, assessment and investigation report, including the deficiencies cited and the operation's corrective actions.
2. Every complaint and self-report intake and its finding.
3. Every corrective or adverse action (evaluation, probation, suspension, revocation, denial, administrative penalty) with related correspondence.
4. Every plan of action or correction the operation submitted, and HHSC's response.

I understand that information made confidential by law (for example the identities of children, families and reporters) may be redacted; please release the remainder. Please provide the records electronically by email. If the cost will exceed $40, please send me an itemized estimate first.

Thank you,

[Your name]
[Email] · [Phone]

If something is happening now, report a concern to HHSC Child Care Regulation. For suspected abuse, contact your county child protective services or law enforcement.

Source: Texas Health and Human Services Commission, Child Care Regulation datasets on data.texas.gov. Last read Oct 1, 2026. Violation text is HHSC's own wording. The categories are ours, added to help you scan. About this data.