Thu Tuyen Pham

5928 COLBY DR, Plano, TX 75094 · Collin County

10cited violations

1serious

3inspections & investigations

0enforcement actions

Program

Type: Registered child-care home
Licensed capacity: 12
Ages: Infant, Toddler, Pre-Kindergarten, School
Hours: 08:30 AM-06:30 PM
Phone: (214) 727-2327
Regulated since: Oct 22, 2003
HHSC IDs: Operation 234562 · number 832062
Official record: HHSC Child Care Search

Violations by category

Supervision & ratios 5
Safety & premises 1
Staff background & training 3
Other 1

Year by year

Year	Violations	Serious	Main categories
2023	7	1	Supervision & ratios (4), Safety & premises (1), Staff background & training (1), Other (1)
2021	3	0	Supervision & ratios (1), Staff background & training (2)

Inspections, investigations & assessments

Jul 17, 2025 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Jul 13, 2023 Inspection · Deficiencies cited
- Staff background & training
  Household member forms not available for review.
  
  HHSC 747.1401(a)(2) — Household Members Qualifications - Orientation
  
  HHSC risk weight: Medium. Corrected 2023-07-20. Correction verified 2023-07-31.
- Supervision & ratios
  The operation does not have written operational policies.
  
  HHSC 747.207(1) — Policies Comply with Rules
  
  HHSC risk weight: Medium High. Corrected 2023-07-27. Correction verified 2023-07-31.
- Other
  Children's products annual certification has not been updated annually.
  
  HHSC 747.3935(b) — Children's Products- Annual Certification
  
  HHSC risk weight: Medium. Corrected 2023-07-17. Correction verified 2023-07-31.
- Safety & premises
  Emergency preparedness plan was not available for review.
  
  HHSC 747.5003(1) — Emergency Preparedness Plan - Evacuation, Relocation and Sheltering Procedures
  
  HHSC risk weight: Medium High. Corrected 2023-07-27. Correction verified 2023-07-31.
- Supervision & ratios Serious
  The operation does not have smoke detector and 3 rooms the children use.
  
  HHSC 747.5113 — Installation of Smoke Detectors
  
  HHSC risk weight: High. Corrected 2023-07-20. Correction verified 2023-07-31.
- Supervision & ratios
  The operation did not have a carbon monoxide detector in the home. The operation needs two detector for both levels of the home.
  
  HHSC 747.5333(1) — CO Detection System Type-Individual (UL) Listed Plug In, Hardwire, Battery
  
  HHSC risk weight: Medium High. Corrected 2023-07-20. Correction verified 2023-07-31.
- Supervision & ratios
  The operation does not maintain sign in/out logs.
  
  HHSC 747.635(a) — Sign-in and Sign-out Logs Maintained
  
  HHSC risk weight: Medium High. Corrected 2023-07-13. Correction verified 2023-07-31.
HHSC inspection history
Oct 20, 2021 Inspection · Deficiencies cited
- Staff background & training
  This standard was evaluated as part of a follow up inspection and found to be deficient. The Primary caregivers Current CPR/First Aid Training was done through a virtual source that did not incude the use of a CPR manikin.
  
  HHSC 747.1007(5) — Primary Caregiver in Registered Home Qualifications - pediatric first-aid and pediatric CPR
  
  HHSC risk weight: Medium High. Corrected 2021-10-29. Correction verified 2021-10-28.
- Staff background & training
  This standard was evaluated as part of a follow up to a previous inspection and found to be deficient. The Household member forms were not available for review.
  
  HHSC 747.1401(a)(2) — Household Members Qualifications - Orientation
  
  HHSC risk weight: Medium. Corrected 2021-10-29. Correction verified 2021-10-29.
- Supervision & ratios
  This standard was evaluated as part of a follow up from a previous inspection and found to be deficient. The Written operational policies and procedures were not available for review.
  
  HHSC 747.501(1) — Written Operational Policies - Release of Children
  
  HHSC risk weight: Medium. Corrected 2021-10-29. Correction verified 2021-10-29.
HHSC inspection history

Get the full file

HHSC publishes inspections, investigations and assessments from October 2017 onward, with each cited deficiency and its risk weight. Investigation narratives, complaint files and older history require a public information request. The Texas Public Information Act (Texas Government Code Chapter 552) gives anyone the right to ask. You don't have to say why.

Email the request Printable letter (fax or mail)

Send to: HHSC Open Records Coordinator, MC-1070 · OpenRecordsRequest@hhs.texas.gov · fax 512-424-6586 · 4601 W. Guadalupe Street, Austin, Texas 78751-3146 · agency instructions

Show the letter text

Letter text

Dear Open Records Coordinator,

Under the Texas Public Information Act, Texas Government Code Chapter 552, I request copies of the following Child Care Regulation records for Thu Tuyen Pham, 5928 COLBY DR, Plano, TX 75094-4542 (operation ID 234562, operation number 832062), for January 1, 2019 to the present:

1. Every inspection, assessment and investigation report, including the deficiencies cited and the operation's corrective actions.
2. Every complaint and self-report intake and its finding.
3. Every corrective or adverse action (evaluation, probation, suspension, revocation, denial, administrative penalty) with related correspondence.
4. Every plan of action or correction the operation submitted, and HHSC's response.

I understand that information made confidential by law (for example the identities of children, families and reporters) may be redacted; please release the remainder. Please provide the records electronically by email. If the cost will exceed $40, please send me an itemized estimate first.

Thank you,

[Your name]
[Email] · [Phone]

If something is happening now, report a concern to HHSC Child Care Regulation. For suspected abuse, contact your county child protective services or law enforcement.

Source: Texas Health and Human Services Commission, Child Care Regulation datasets on data.texas.gov. Last read Oct 1, 2026. Violation text is HHSC's own wording. The categories are ours, added to help you scan. About this data.