The Pillars Christian Learning Center
14931 POTRANCO ROAD, San Antonio, TX 78245 · Bexar County
Program
- Type
- Licensed center
- Licensed capacity
- 203
- Ages
- Infant, Toddler, Pre-Kindergarten, School
- Hours
- 06:30 AM-06:30 PM
- Director / administrator
- Monica Behm
- Phone
- (726) 217-5553
- Regulated since
- Apr 8, 2025
- HHSC IDs
- Operation 1487239 · number 1803099
- Official record
- HHSC Child Care Search
Violations by category
Year by year
| Year | Violations | Serious | Main categories |
|---|---|---|---|
| 2026 | 8 | 2 | Cleanliness & sanitation (4), Safety & premises (2), Records & paperwork (2) |
| 2025 | 16 | 2 | Cleanliness & sanitation (2), Safety & premises (6), Food & allergies (2), Records & paperwork (2), Other (4) |
Inspections, investigations & assessments
-
Aug 20, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
-
Aug 20, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Jul 13, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Jul 13, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
-
Jul 10, 2026 Report · No deficiencies cited (self-report)
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Jul 10, 2026 Report · No deficiencies cited (self-report)
No violations cited on this visit.
-
Apr 24, 2026 Inspection · Deficiencies cited
-
Safety & premises
The bolts anchoring the trim around a tree were observed to be loose and coming out of the ground. This was corrected at inspection when the director removed them.
HHSC 746.3701 — Safety - Areas Free From Hazards
HHSC risk weight: Medium High. Corrected at inspection. Corrected 2026-04-24.
HHSC inspection history · no longer published by HHSC; kept here
-
Safety & premises
-
Apr 24, 2026 Inspection · Deficiencies cited
-
Safety & premises
The bolts anchoring the trim around a tree were observed to be loose and coming out of the ground. This was corrected at inspection when the director removed them.
HHSC 746.3701 — Safety - Areas Free From Hazards
HHSC risk weight: Medium High. Corrected at inspection. Corrected 2026-04-24.
-
Safety & premises
-
Mar 12, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
-
Mar 12, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Mar 4, 2026 Inspection · Deficiencies cited
-
Records & paperwork Serious
Caregiver reported there were 13 children in a Toddler classroom when there were 12 children in care, and another caregiver reported there were 12 children in a Preschool classroom when there were 13 children in care. Note: This was corrected at inspection when staff confirmed the correct number of children in their care.
HHSC 746.1205(a)(2) — Responsibilities of Caregivers - Know number of children responsible for
HHSC risk weight: High. Corrected 2026-03-04. Correction verified 2026-03-11.
HHSC inspection history · no longer published by HHSC; kept here
-
Records & paperwork Serious
-
Mar 4, 2026 Inspection · Deficiencies cited
-
Records & paperwork Serious
Caregiver reported there were 13 children in a Toddler classroom when there were 12 children in care, and another caregiver reported there were 12 children in a Preschool classroom when there were 13 children in care. Note: This was corrected at inspection when staff confirmed the correct number of children in their care.
HHSC 746.1205(a)(2) — Responsibilities of Caregivers - Know number of children responsible for
HHSC risk weight: High. Corrected 2026-03-04. Correction verified 2026-03-11.
-
Records & paperwork Serious
-
Jan 23, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Jan 23, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
-
Jan 12, 2026 Inspection · Deficiencies cited
-
Cleanliness & sanitation
One caregiver was observed leaving their gloves on to change diapers without washing their hands. The second caregiver was observed changing gloves in between diapering and did not wash their hands before putting on new gloves.
HHSC 746.3415(4) — Employee Handwashing After Diapering a Child
HHSC risk weight: Medium High. Corrected 2026-01-12. Correction verified 2026-01-23.
-
Cleanliness & sanitation
In two classrooms, the children did not wash their hands after getting their diaper changed.
HHSC 746.3417(3) — Children Handwashing After Toileting or Diapering
HHSC risk weight: Medium High. Corrected 2026-01-12. Correction verified 2026-01-23.
HHSC inspection history · no longer published by HHSC; kept here
-
Cleanliness & sanitation
-
Jan 12, 2026 Inspection · Deficiencies cited
-
Cleanliness & sanitation
One caregiver was observed leaving their gloves on to change diapers without washing their hands. The second caregiver was observed changing gloves in between diapering and did not wash their hands before putting on new gloves.
HHSC 746.3415(4) — Employee Handwashing After Diapering a Child
HHSC risk weight: Medium High. Corrected 2026-01-12. Correction verified 2026-01-23.
-
Cleanliness & sanitation
In two classrooms, the children did not wash their hands after getting their diaper changed.
HHSC 746.3417(3) — Children Handwashing After Toileting or Diapering
HHSC risk weight: Medium High. Corrected 2026-01-12. Correction verified 2026-01-23.
-
Cleanliness & sanitation
-
Jan 6, 2026 Report · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Jan 6, 2026 Report · No deficiencies cited
No violations cited on this visit.
-
Oct 29, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
-
Oct 29, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Oct 9, 2025 Inspection · Deficiencies cited
-
Other
During the inspection, there were no up-to-date lesson plans posted in the classrooms.
HHSC 746.2205(a)(1) — Written Activity Plan - Group Name and Dates
HHSC risk weight: Medium. Corrected at inspection. Corrected 2025-10-09.
-
Cleanliness & sanitation
During the walkthrough, there was a garbage can without a lid observed in the restroom. There were dirty diapers observed in the can, accessible to children.
HHSC 746.3505(f) — Diapering Procedures-Soiled Diapers Kept in a Sanitary Manner
HHSC risk weight: Medium High. Corrected 2025-10-09. Correction verified 2025-10-29.
-
Food & allergies
During the inspection, there were nine classrooms without current menus posted. Note: this was corrected at inspection when the current menus were printed and posted in all classrooms
HHSC 746.401(6) — Posting Requirements - Daily menu, including all snacks and meals served by the child care center
HHSC risk weight: Medium. Corrected at inspection. Corrected 2025-10-09.
-
Safety & premises
During the inspection, the door handle for the fire extinguisher was broken off, leaving the fire extinguisher not immediately accessible.
HHSC 746.5305 — Mounting of Fire Extinguishers
HHSC risk weight: Medium High. Corrected 2025-10-16. Correction verified 2025-10-29.
-
Records & paperwork
During the records review, there were two children missing the required Health care Provider Statement.
HHSC 746.611(a)(3) — Health Statement parent sign - Dated within past yr, name/address health care professional, states child can participate. Follow by signed statement
HHSC risk weight: Medium. Corrected 2025-10-23. Correction verified 2025-10-29.
HHSC inspection history · no longer published by HHSC; kept here
-
Other
-
Oct 9, 2025 Inspection · Deficiencies cited
-
Other
During the inspection, there were no up-to-date lesson plans posted in the classrooms.
HHSC 746.2205(a)(1) — Written Activity Plan - Group Name and Dates
HHSC risk weight: Medium. Corrected at inspection. Corrected 2025-10-09.
-
Cleanliness & sanitation
During the walkthrough, there was a garbage can without a lid observed in the restroom. There were dirty diapers observed in the can, accessible to children.
HHSC 746.3505(f) — Diapering Procedures-Soiled Diapers Kept in a Sanitary Manner
HHSC risk weight: Medium High. Corrected 2025-10-09. Correction verified 2025-10-29.
-
Food & allergies
During the inspection, there were nine classrooms without current menus posted. Note: this was corrected at inspection when the current menus were printed and posted in all classrooms
HHSC 746.401(6) — Posting Requirements - Daily menu, including all snacks and meals served by the child care center
HHSC risk weight: Medium. Corrected at inspection. Corrected 2025-10-09.
-
Safety & premises
During the inspection, the door handle for the fire extinguisher was broken off, leaving the fire extinguisher not immediately accessible.
HHSC 746.5305 — Mounting of Fire Extinguishers
HHSC risk weight: Medium High. Corrected 2025-10-16. Correction verified 2025-10-29.
-
Records & paperwork
During the records review, there were two children missing the required Health care Provider Statement.
HHSC 746.611(a)(3) — Health Statement parent sign - Dated within past yr, name/address health care professional, states child can participate. Follow by signed statement
HHSC risk weight: Medium. Corrected 2025-10-23. Correction verified 2025-10-29.
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Other
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Oct 3, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Oct 3, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
-
Oct 1, 2025 Report · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Oct 1, 2025 Report · No deficiencies cited
No violations cited on this visit.
-
Sep 15, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Sep 15, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
-
Sep 9, 2025 Report · No deficiencies cited (self-report)
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Sep 9, 2025 Report · No deficiencies cited (self-report)
No violations cited on this visit.
-
Aug 18, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
-
Aug 18, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Aug 14, 2025 Report · No deficiencies cited (self-report)
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Aug 14, 2025 Report · No deficiencies cited (self-report)
No violations cited on this visit.
-
Jul 8, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Jul 8, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
-
Jun 30, 2025 Report · No deficiencies cited (self-report)
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Jun 30, 2025 Report · No deficiencies cited (self-report)
No violations cited on this visit.
-
Jun 10, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
-
Jun 10, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
May 30, 2025 Report · No deficiencies cited
No violations cited on this visit.
-
May 30, 2025 Report · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
May 20, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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May 20, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
May 6, 2025 Inspection · Deficiencies cited
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Other Serious
At time of inspection, a PreK caregiver stated they had eighteen children in class when they had fourteen children.
HHSC 746.1205(a)(2) — Responsibilities of Caregivers - Know number of children responsible for
HHSC risk weight: High. Corrected 2025-05-06. Correction verified 2025-05-19.
-
Safety & premises
At time of inspection, a toddler child was seen sleeping in front of entrance/exit of class. This was corrected at inspection.
HHSC 746.2909(1) — Arrangement of Napping Equipment - Not Blocking Entrances or Exits
HHSC risk weight: Medium High. Corrected 2025-05-06. Correction verified 2025-05-19.
HHSC inspection history · no longer published by HHSC; kept here
-
Other Serious
-
May 6, 2025 Inspection · Deficiencies cited
-
Other Serious
At time of inspection, a PreK caregiver stated they had eighteen children in class when they had fourteen children.
HHSC 746.1205(a)(2) — Responsibilities of Caregivers - Know number of children responsible for
HHSC risk weight: High. Corrected 2025-05-06. Correction verified 2025-05-19.
-
Safety & premises
At time of inspection, a toddler child was seen sleeping in front of entrance/exit of class. This was corrected at inspection.
HHSC 746.2909(1) — Arrangement of Napping Equipment - Not Blocking Entrances or Exits
HHSC risk weight: Medium High. Corrected 2025-05-06. Correction verified 2025-05-19.
-
Other Serious
-
Apr 17, 2025 Inspection · Deficiencies cited
-
Safety & premises
At time of inspection, a prek child was seen sleeping in front of entrance/exit of class. This was corrected at inspection.
HHSC 746.2909(1) — Arrangement of Napping Equipment - Not Blocking Entrances or Exits
HHSC risk weight: Medium High. Corrected 2025-04-17. Correction verified 2025-05-06.
-
Safety & premises
-
Apr 17, 2025 Inspection · Deficiencies cited
-
Safety & premises
At time of inspection, a prek child was seen sleeping in front of entrance/exit of class. This was corrected at inspection.
HHSC 746.2909(1) — Arrangement of Napping Equipment - Not Blocking Entrances or Exits
HHSC risk weight: Medium High. Corrected 2025-04-17. Correction verified 2025-05-06.
HHSC inspection history · no longer published by HHSC; kept here
-
Safety & premises
-
Apr 9, 2025 Report · No deficiencies cited (self-report)
No violations cited on this visit.
-
Apr 9, 2025 Report · No deficiencies cited (self-report)
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Mar 11, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
-
Mar 11, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Jan 7, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
-
Jan 7, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Dec 9, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
-
Dec 9, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Sep 23, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Sep 23, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
Get the full file
HHSC publishes inspections, investigations and assessments from October 2017 onward, with each cited deficiency and its risk weight. Investigation narratives, complaint files and older history require a public information request. The Texas Public Information Act (Texas Government Code Chapter 552) gives anyone the right to ask. You don't have to say why.
Email the request Printable letter (fax or mail)
- Send to
- HHSC Open Records Coordinator, MC-1070 · OpenRecordsRequest@hhs.texas.gov · fax 512-424-6586 · 4601 W. Guadalupe Street, Austin, Texas 78751-3146 · agency instructions
Show the letter text
If something is happening now, report a concern to HHSC Child Care Regulation. For suspected abuse, contact your county child protective services or law enforcement.
Source: Texas Health and Human Services Commission, Child Care Regulation datasets on data.texas.gov. Last read Oct 1, 2026. Violation text is HHSC's own wording. The categories are ours, added to help you scan. About this data.