Crystal Challenges

1509 RHAPSODY RIDGE DR, Cedar Park, TX 78613 · Williamson County

2cited violations

2serious

6inspections & investigations

0enforcement actions

Program

Type: Licensed center
Licensed capacity: 17
Ages: School
Hours: 07:30 AM-05:30 PM
Director / administrator: Lisa Banks
Phone: (512) 249-0002
Regulated since: Oct 11, 2001
HHSC IDs: Operation 193937 · number 811250
Official record: HHSC Child Care Search

Violations by category

Supervision & ratios 1
Staff background & training 1

Year by year

Year	Violations	Serious	Main categories
2026	1	1	Staff background & training (1)
2025	1	1	Supervision & ratios (1)

Inspections, investigations & assessments

Jul 22, 2026 Inspection · Deficiencies cited
- Staff background & training Serious
  The primary caregiver did not have training in hazardous materials.
  
  HHSC 746.1309(d) — Documented Annual Training - Caregivers of Children Under 24 Months Required
  
  HHSC risk weight: Medium High. Corrected 2026-08-03. Correction verified 2026-08-20.
HHSC inspection history
Aug 27, 2025 Inspection · Deficiencies cited
- Supervision & ratios Serious
  The operation does not have a current sanitation inspection. The director requested and paid for an inspection in April 2025.
  
  HHSC 746.3401(a) — Annual Sanitation Inspection
  
  HHSC risk weight: Medium High. Corrected 2025-11-20. Correction verified 2025-10-02.
HHSC inspection history
Sep 24, 2024 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Sep 25, 2023 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Sep 28, 2022 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Oct 7, 2021 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history

Get the full file

HHSC publishes inspections, investigations and assessments from October 2017 onward, with each cited deficiency and its risk weight. Investigation narratives, complaint files and older history require a public information request. The Texas Public Information Act (Texas Government Code Chapter 552) gives anyone the right to ask. You don't have to say why.

Email the request Printable letter (fax or mail)

Send to: HHSC Open Records Coordinator, MC-1070 · OpenRecordsRequest@hhs.texas.gov · fax 512-424-6586 · 4601 W. Guadalupe Street, Austin, Texas 78751-3146 · agency instructions

Show the letter text

Letter text

Dear Open Records Coordinator,

Under the Texas Public Information Act, Texas Government Code Chapter 552, I request copies of the following Child Care Regulation records for Crystal Challenges, 1509 RHAPSODY RIDGE DR, Cedar Park, TX 78613-1528 (operation ID 193937, operation number 811250), for January 1, 2019 to the present:

1. Every inspection, assessment and investigation report, including the deficiencies cited and the operation's corrective actions.
2. Every complaint and self-report intake and its finding.
3. Every corrective or adverse action (evaluation, probation, suspension, revocation, denial, administrative penalty) with related correspondence.
4. Every plan of action or correction the operation submitted, and HHSC's response.

I understand that information made confidential by law (for example the identities of children, families and reporters) may be redacted; please release the remainder. Please provide the records electronically by email. If the cost will exceed $40, please send me an itemized estimate first.

Thank you,

[Your name]
[Email] · [Phone]

If something is happening now, report a concern to HHSC Child Care Regulation. For suspected abuse, contact your county child protective services or law enforcement.

Source: Texas Health and Human Services Commission, via Child Care Regulation datasets on data.texas.gov. Last read Oct 1, 2026. Violation text is HHSC's own wording. The categories are ours, added to help you scan. About this data.