Happy Nest Childcare
921 ARBOR DOWNS DR, Plano, TX 75023 · Collin County
Program
- Type
- Licensed child-care home
- Licensed capacity
- 12
- Ages
- Infant, Toddler, Pre-Kindergarten, School
- Hours
- 07:00 AM-06:00 PM
- Director / administrator
- Vanessa Jordan
- Phone
- (214) 650-1134
- Regulated since
- Dec 18, 2014
- HHSC IDs
- Operation 1152368 · number 1544776
- Official record
- HHSC Child Care Search
Violations by category
Year by year
| Year | Violations | Serious | Main categories |
|---|---|---|---|
| 2026 | 6 | 0 | Supervision & ratios (2), Records & paperwork (1), Other (3) |
| 2022 | 1 | 0 | Staff background & training (1) |
Inspections, investigations & assessments
-
Mar 30, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
-
Mar 12, 2026 Inspection · Deficiencies cited
-
Other
The caregiver did not know the ages of the children in which she was caring for.
HHSC 747.1503(a)(3) — Responsibilities of Caregivers -Know children's names and ages
HHSC risk weight: Medium High. Corrected 2026-03-20. Correction verified 2026-03-30.
-
Other
Children under two were observed watching tv and it was turned off during inspection.
HHSC 747.2105(a) — Screen Time Activities - Not Used for Under Two
HHSC risk weight: Medium. Corrected at inspection. Corrected 2026-03-12.
-
Other
The nap cots were not labeled.
HHSC 747.4303(b) — Cots, Beds, Mats Labeled With Child's Name
HHSC risk weight: Medium. Corrected 2026-03-20. Correction verified 2026-03-30.
-
Supervision & ratios
The operation did not have any records for review for the children that were present.
HHSC 747.601(c) — Children's Records Accessible - to Licensing
HHSC risk weight: Medium. Corrected 2026-03-20. Correction verified 2026-03-30.
-
Supervision & ratios
The operation did not have a sign in and out log for review.
HHSC 747.635(a) — Sign-in and Sign-out Logs Maintained
HHSC risk weight: Medium High. Corrected 2026-03-20. Correction verified 2026-03-30.
-
Records & paperwork
The caregiver did not have a personnel file for review.
HHSC 747.901 — Personnel Records
HHSC risk weight: Medium. Corrected 2026-03-20. Correction verified 2026-03-30.
-
Other
-
Apr 16, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
-
May 14, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
-
Nov 4, 2023 Report · No deficiencies cited
No violations cited on this visit.
-
Jun 6, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
-
Jul 18, 2022 Inspection · Deficiencies cited
-
Staff background & training
The training for a couple of hours had expired at the time of inspection.
HHSC 747.1311(a) — Time Period of Training - Primary Caregiver
HHSC risk weight: Low. Corrected 2022-08-01. Correction verified 2022-08-29.
-
Staff background & training
Get the full file
HHSC publishes inspections, investigations and assessments from October 2017 onward, with each cited deficiency and its risk weight. Investigation narratives, complaint files and older history require a public information request. The Texas Public Information Act (Texas Government Code Chapter 552) gives anyone the right to ask. You don't have to say why.
Email the request Printable letter (fax or mail)
- Send to
- HHSC Open Records Coordinator, MC-1070 · OpenRecordsRequest@hhs.texas.gov · fax 512-424-6586 · 4601 W. Guadalupe Street, Austin, Texas 78751-3146 · agency instructions
Show the letter text
If something is happening now, report a concern to HHSC Child Care Regulation. For suspected abuse, contact your county child protective services or law enforcement.
Source: Texas Health and Human Services Commission, Child Care Regulation datasets on data.texas.gov. Last read Oct 1, 2026. Violation text is HHSC's own wording. The categories are ours, added to help you scan. About this data.