Reliable Child Care
18107 KUYKENDAHL RD, Spring, TX 77379 · Harris County
Program
- Type
- Licensed center
- Licensed capacity
- 134
- Ages
- Infant, Toddler, Pre-Kindergarten, School
- Hours
- 06:00 AM-06:30 PM
- Director / administrator
- Erica Rampersad
- Phone
- (832) 422-3882
- Regulated since
- Sep 22, 2022
- HHSC IDs
- Operation 1387565 · number 1727777
- Official record
- HHSC Child Care Search
Violations by category
Year by year
| Year | Violations | Serious | Main categories |
|---|---|---|---|
| 2026 | 4 | 0 | Records & paperwork (4) |
| 2025 | 16 | 0 | Supervision & ratios (2), Safety & premises (2), Staff background & training (4), Records & paperwork (6), Other (2) |
| 2024 | 2 | 0 | Supervision & ratios (2) |
| 2023 | 12 | 0 | Staff background & training (8), Other (4) |
| 2022 | 40 | 6 | Cleanliness & sanitation (2), Illness & medication (6), Supervision & ratios (12), Safety & premises (2), Food & allergies (4), Staff background & training (6), Records & paperwork (4), Other (4) |
| 2021 | 8 | 2 | Supervision & ratios (2), Safety & premises (6) |
Inspections, investigations & assessments
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Jul 7, 2026 Inspection · Deficiencies cited
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Records & paperwork
The CPSC Form annual certification was dated, 01/01/2025. The annual certification had not been reviewed, and/or updated to confirm reviewing recall notices. The form was signed and updated while CCR was present.
HHSC 746.4135(b) — Children's Products- Annual Certification
HHSC risk weight: Medium. Corrected at inspection. Corrected 2026-07-07.
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Records & paperwork
One out of two infant feeding instructions observed were not updated. The most recent infant feeding instructions observed for one infant was dated April 2026.
HHSC 746.801(2) — Required Records Maintained and Made Available - Infant Feeding Instructions
HHSC risk weight: Medium. Corrected 2026-07-10. Correction verified 2026-07-08.
HHSC inspection history · no longer published by HHSC; kept here
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Records & paperwork
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Jul 7, 2026 Inspection · Deficiencies cited
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Records & paperwork
The CPSC Form annual certification was dated, 01/01/2025. The annual certification had not been reviewed, and/or updated to confirm reviewing recall notices. The form was signed and updated while CCR was present.
HHSC 746.4135(b) — Children's Products- Annual Certification
HHSC risk weight: Medium. Corrected at inspection. Corrected 2026-07-07.
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Records & paperwork
One out of two infant feeding instructions observed were not updated. The most recent infant feeding instructions observed for one infant was dated April 2026.
HHSC 746.801(2) — Required Records Maintained and Made Available - Infant Feeding Instructions
HHSC risk weight: Medium. Corrected 2026-07-10. Correction verified 2026-07-08.
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Records & paperwork
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Jun 25, 2026 Report · No deficiencies cited
No violations cited on this visit.
-
Jun 25, 2026 Report · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Sep 3, 2025 Inspection · Deficiencies cited
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Staff background & training
One staff observed in the infant classroom did not obtain the required 8 hours pre-service training.
HHSC 746.1301(a)(2)(A) — Training Requirements for Employees, Caregivers, and Directors - Pre-Service Training
HHSC risk weight: Medium High. Corrected 2025-09-05. Correction verified 2025-09-15.
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Staff background & training
The Director did not have training hours available for review.
HHSC 746.1311(a) — Director Annual Training 30 Hours Required
HHSC risk weight: Medium. Corrected 2025-09-12. Correction verified 2025-09-15.
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Supervision & ratios
During the walkthrough of the operation, two walkers with wheels were oberved in the infant classroom.
HHSC 746.2415(a)(1) — Prohibited Equipment for Infants - Baby Walkers
HHSC risk weight: Medium High. Corrected 2025-09-03. Correction verified 2025-09-03.
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Safety & premises
During the walkthrough, one water hose was observed on the school-age playground area, which posed as a tripping hazard. The outdoor fenced area contained a broken board with protruding nails. One classroom was observed, utilized as a storage. The classroom contained stacked chairs, chairs, and school supplies.
HHSC 746.3407 — Maintenance of Building, Grounds and Equipment
HHSC risk weight: Medium High. Corrected 2025-09-12. Correction verified 2025-09-15.
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Other
Four children files observed did not include the updated information relative to special needs and/or a child's swimming ability. The files observed utilized admissions forms from 2019-2023, which did not contain the most recent information.
HHSC 746.605(12) — Required Admission Information - Special Needs Statement
HHSC risk weight: Medium High. Corrected 2025-09-12. Correction verified 2025-09-15.
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Records & paperwork
One staff observed in care did not have proof of education in their file, and/or available for review.
HHSC 746.901(2) — Required Personnel Records- Meets Requirements
HHSC risk weight: Medium. Corrected 2025-09-08. Correction verified 2025-09-15.
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Records & paperwork
Three staff observed in care did not have a notarized affidavit available for review.
HHSC 746.901(4) — Required Personnel Records - Required Affidavit (Form 2985)
HHSC risk weight: Medium Low. Corrected 2025-09-08. Correction verified 2025-09-15.
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Records & paperwork
Three staff observed in care did not have a pre-employment affidavit available for review.
HHSC 746.901(5) — Required Personnel Records - Required Affidavit (Form 2912)
HHSC risk weight: Medium Low. Corrected 2025-09-08. Correction verified 2025-09-15.
HHSC inspection history · no longer published by HHSC; kept here
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Staff background & training
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Sep 3, 2025 Inspection · Deficiencies cited
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Staff background & training
One staff observed in the infant classroom did not obtain the required 8 hours pre-service training.
HHSC 746.1301(a)(2)(A) — Training Requirements for Employees, Caregivers, and Directors - Pre-Service Training
HHSC risk weight: Medium High. Corrected 2025-09-05. Correction verified 2025-09-15.
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Staff background & training
The Director did not have training hours available for review.
HHSC 746.1311(a) — Director Annual Training 30 Hours Required
HHSC risk weight: Medium. Corrected 2025-09-12. Correction verified 2025-09-15.
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Supervision & ratios
During the walkthrough of the operation, two walkers with wheels were oberved in the infant classroom.
HHSC 746.2415(a)(1) — Prohibited Equipment for Infants - Baby Walkers
HHSC risk weight: Medium High. Corrected 2025-09-03. Correction verified 2025-09-03.
-
Safety & premises
During the walkthrough, one water hose was observed on the school-age playground area, which posed as a tripping hazard. The outdoor fenced area contained a broken board with protruding nails. One classroom was observed, utilized as a storage. The classroom contained stacked chairs, chairs, and school supplies.
HHSC 746.3407 — Maintenance of Building, Grounds and Equipment
HHSC risk weight: Medium High. Corrected 2025-09-12. Correction verified 2025-09-15.
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Other
Four children files observed did not include the updated information relative to special needs and/or a child's swimming ability. The files observed utilized admissions forms from 2019-2023, which did not contain the most recent information.
HHSC 746.605(12) — Required Admission Information - Special Needs Statement
HHSC risk weight: Medium High. Corrected 2025-09-12. Correction verified 2025-09-15.
-
Records & paperwork
One staff observed in care did not have proof of education in their file, and/or available for review.
HHSC 746.901(2) — Required Personnel Records- Meets Requirements
HHSC risk weight: Medium. Corrected 2025-09-08. Correction verified 2025-09-15.
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Records & paperwork
Three staff observed in care did not have a notarized affidavit available for review.
HHSC 746.901(4) — Required Personnel Records - Required Affidavit (Form 2985)
HHSC risk weight: Medium Low. Corrected 2025-09-08. Correction verified 2025-09-15.
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Records & paperwork
Three staff observed in care did not have a pre-employment affidavit available for review.
HHSC 746.901(5) — Required Personnel Records - Required Affidavit (Form 2912)
HHSC risk weight: Medium Low. Corrected 2025-09-08. Correction verified 2025-09-15.
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Staff background & training
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Oct 29, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Oct 29, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
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Oct 15, 2024 Report · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
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Oct 15, 2024 Report · No deficiencies cited
No violations cited on this visit.
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Sep 10, 2024 Inspection · Deficiencies cited
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Supervision & ratios
Based on the information obtained, parent's rights were not provided to parents within the required timeframe, by 09/30/2023. The parent's rights information was not updated within the childcare operational policies. The childcare operation did not have a receipt/acknowledgement from parent's stating that they received a copy of the parent's right. Children enrollment forms were not updated to portray receipt of acknowledgement of parent's rights.
HHSC 746.501(a)(20) — Written Operational Policies - Parent Rights
HHSC risk weight: Medium. Corrected 2024-09-20. Correction verified 2024-09-16.
HHSC inspection history · no longer published by HHSC; kept here
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Supervision & ratios
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Sep 10, 2024 Inspection · Deficiencies cited
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Supervision & ratios
Based on the information obtained, parent's rights were not provided to parents within the required timeframe, by 09/30/2023. The parent's rights information was not updated within the childcare operational policies. The childcare operation did not have a receipt/acknowledgement from parent's stating that they received a copy of the parent's right. Children enrollment forms were not updated to portray receipt of acknowledgement of parent's rights.
HHSC 746.501(a)(20) — Written Operational Policies - Parent Rights
HHSC risk weight: Medium. Corrected 2024-09-20. Correction verified 2024-09-16.
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Supervision & ratios
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Sep 21, 2023 Inspection · Deficiencies cited
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Staff background & training
Three staff records observed did not have their total training topics/hours available for review. Staff lacked topics related to food allergies, emergency preparedness, SIDS/Shaken baby syndrome, communicable disease, and handling, storing, and disposing of hazardous materials. Staff one file contained 16 out 24 hours. Staff two file contained 15 out 24 hours. Staff three file contained 14 out 24 hours.
HHSC 746.1309(a) — Documented Annual Training Area - 24 Hours Required
HHSC risk weight: Medium. Corrected 2023-10-06. Correction verified 2023-10-06.
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Staff background & training
Two infant caregivers did not obtain training related to SIDS/Shaken baby syndrome. The caregivers were observed caring for infants during the annual inspection.
HHSC 746.1309(d) — Documented Annual Training - Caregivers of Children Under 24 Months Required
HHSC risk weight: Medium High. Corrected 2023-09-25. Correction verified 2023-10-06.
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Staff background & training
The designated director had zero hours for the current training year available for review. The most recent training topic observed was titled health and safety and dated April 2, 2022. The Director start date is documented on file as 07/01/2021.
HHSC 746.1311(a) — Director Annual Training 30 Hours Required
HHSC risk weight: Medium. Corrected 2023-10-06. Correction verified 2023-10-06.
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Staff background & training
One staff CPR/First-Aid certification did not adhere to the guidelines of skill-based training or consist of a curriculum that incudes use of a CPR manikin. The staff obtain CPR certification online. Next appointment scheduled, 10/14/2023.
HHSC 746.1315(b)(1) — CPR Training and Recertification Adhere to Guidelines-skill based
HHSC risk weight: Medium High. Corrected 2023-10-16. Correction verified 2023-10-17.
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Other
The childcare facility did not update the children files to portray the updated required information. The files observed did not include an updated special needs section, modifications, and/or water activity permission.
HHSC 746.605(13)(B)(i) — Required Admission Information - Reasonable Accommodations or Modifications
HHSC risk weight: Medium High. Corrected 2023-09-29. Correction verified 2023-10-17.
HHSC inspection history · no longer published by HHSC; kept here
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Staff background & training
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Sep 21, 2023 Inspection · Deficiencies cited
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Staff background & training
Three staff records observed did not have their total training topics/hours available for review. Staff lacked topics related to food allergies, emergency preparedness, SIDS/Shaken baby syndrome, communicable disease, and handling, storing, and disposing of hazardous materials. Staff one file contained 16 out 24 hours. Staff two file contained 15 out 24 hours. Staff three file contained 14 out 24 hours.
HHSC 746.1309(a) — Documented Annual Training Area - 24 Hours Required
HHSC risk weight: Medium. Corrected 2023-10-06. Correction verified 2023-10-06.
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Staff background & training
Two infant caregivers did not obtain training related to SIDS/Shaken baby syndrome. The caregivers were observed caring for infants during the annual inspection.
HHSC 746.1309(d) — Documented Annual Training - Caregivers of Children Under 24 Months Required
HHSC risk weight: Medium High. Corrected 2023-09-25. Correction verified 2023-10-06.
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Staff background & training
The designated director had zero hours for the current training year available for review. The most recent training topic observed was titled health and safety and dated April 2, 2022. The Director start date is documented on file as 07/01/2021.
HHSC 746.1311(a) — Director Annual Training 30 Hours Required
HHSC risk weight: Medium. Corrected 2023-10-06. Correction verified 2023-10-06.
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Staff background & training
One staff CPR/First-Aid certification did not adhere to the guidelines of skill-based training or consist of a curriculum that incudes use of a CPR manikin. The staff obtain CPR certification online. Next appointment scheduled, 10/14/2023.
HHSC 746.1315(b)(1) — CPR Training and Recertification Adhere to Guidelines-skill based
HHSC risk weight: Medium High. Corrected 2023-10-16. Correction verified 2023-10-17.
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Other
The childcare facility did not update the children files to portray the updated required information. The files observed did not include an updated special needs section, modifications, and/or water activity permission.
HHSC 746.605(13)(B)(i) — Required Admission Information - Reasonable Accommodations or Modifications
HHSC risk weight: Medium High. Corrected 2023-09-29. Correction verified 2023-10-17.
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Staff background & training
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Mar 30, 2023 Inspection · Deficiencies cited
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Other
The annual children's product certification was dated, 1/26/2022.
HHSC 746.4135(b) — Children's Products- Annual Certification
HHSC risk weight: Medium. Corrected 2023-04-04. Correction verified 2023-04-05.
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Other
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Mar 30, 2023 Inspection · Deficiencies cited
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Other
The annual children's product certification was dated, 1/26/2022.
HHSC 746.4135(b) — Children's Products- Annual Certification
HHSC risk weight: Medium. Corrected 2023-04-04. Correction verified 2023-04-05.
HHSC inspection history · no longer published by HHSC; kept here
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Other
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Sep 20, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
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Sep 20, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
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Sep 7, 2022 Inspection · Deficiencies cited
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Other
One caregiver in the Toddler classroom was observed on her cell phone during nap time. One caregiver in the Pre-K classroom was observed on her cell phone during naptime. Both caregivers were observed utilizing social media while supervising children.
HHSC 746.1203(6) — Responsibilities of Caregivers - Free of other activities
HHSC risk weight: Medium High. Corrected 2022-09-07. Correction verified 2022-09-20.
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Staff background & training
A caregiver in the school-age classroom did not have the required pediatric first aid with rescue breathing. The employee hire date is 07/20/2022. The caregiver was observed during the initial inspection with unsupervised contact with children.
HHSC 746.1301(3)(A) — Training Requirements for Employees, Caregivers, and Directors - Pediatric first aid with rescue breathing
HHSC risk weight: Medium High. Corrected 2022-09-21. Correction verified 2022-09-19.
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Illness & medication
One out of two epi-pen were not observed in it's original container. The epi-pen observed did not include the child's full name, or the date brought to the operation.
HHSC 746.3805(b)(1) — Administering Medication - Original Container with Child's Name, Date
HHSC risk weight: Medium High. Corrected 2022-09-14. Correction verified 2022-09-13.
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Other
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Sep 7, 2022 Inspection · Deficiencies cited
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Other
One caregiver in the Toddler classroom was observed on her cell phone during nap time. One caregiver in the Pre-K classroom was observed on her cell phone during naptime. Both caregivers were observed utilizing social media while supervising children.
HHSC 746.1203(6) — Responsibilities of Caregivers - Free of other activities
HHSC risk weight: Medium High. Corrected 2022-09-07. Correction verified 2022-09-20.
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Staff background & training
A caregiver in the school-age classroom did not have the required pediatric first aid with rescue breathing. The employee hire date is 07/20/2022. The caregiver was observed during the initial inspection with unsupervised contact with children.
HHSC 746.1301(3)(A) — Training Requirements for Employees, Caregivers, and Directors - Pediatric first aid with rescue breathing
HHSC risk weight: Medium High. Corrected 2022-09-21. Correction verified 2022-09-19.
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Illness & medication
One out of two epi-pen were not observed in it's original container. The epi-pen observed did not include the child's full name, or the date brought to the operation.
HHSC 746.3805(b)(1) — Administering Medication - Original Container with Child's Name, Date
HHSC risk weight: Medium High. Corrected 2022-09-14. Correction verified 2022-09-13.
HHSC inspection history · no longer published by HHSC; kept here
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Other
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Aug 9, 2022 Inspection · Deficiencies cited
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Supervision & ratios
The CPSC form was not post, and/or avaible for Licensing to review. A 2885 Form was provided to operation via email in order to review current recalls and post for parents to review.
HHSC 746.4135(c) — Children's Products-Posting of CPSC website
HHSC risk weight: Medium. Corrected 2022-08-11. Correction verified 2022-08-09.
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Supervision & ratios
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Aug 9, 2022 Inspection · Deficiencies cited
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Supervision & ratios
The CPSC form was not post, and/or avaible for Licensing to review. A 2885 Form was provided to operation via email in order to review current recalls and post for parents to review.
HHSC 746.4135(c) — Children's Products-Posting of CPSC website
HHSC risk weight: Medium. Corrected 2022-08-11. Correction verified 2022-08-09.
HHSC inspection history · no longer published by HHSC; kept here
-
Supervision & ratios
-
Jun 10, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Jun 10, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
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Mar 24, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
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Mar 24, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
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Mar 23, 2022 Inspection · Deficiencies cited
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Staff background & training
The operation has never validated their background check list. Note- This was corrected during the inspection when the director validated the background check list.
HHSC 745.651(2)(A) — Background Check Validation ? Every 3 months each operation, other than a licensed, registered, or listed home, must validate current list
HHSC risk weight: Medium. Corrected at inspection. Corrected 2022-03-23.
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Supervision & ratios
A classroom with a specified age group of 12-17 months had six children to one caregiver which put the classroom over ratio by one child. Note- This was addressed during the inspection when one infant was moved to the infant classroom to maintain child/caregiver ratios.
HHSC 746.1601 — Child/ Caregiver Ratio - 13 or More Children
HHSC risk weight: Medium High. Corrected 2022-03-23. Correction verified 2022-03-24.
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Food & allergies
Four infant bottles were not labeled with the infant's first name and last initial. Note- This was corrected during the inspection when the infant bottles were properly labeled.
HHSC 746.2419(6) — Requirements for Feeding Infants - Label Bottles/Cups
HHSC risk weight: Medium High. Corrected at inspection. Corrected 2022-03-23.
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Cleanliness & sanitation Serious
A bottle of bleach and water was within the reach of children three years through four years of age. Note- This was corrected during the inspection when the bottle of bleach and water was moved out of the reach of the children.
HHSC 746.3407(12) — Mark Cleaning Supplies, Toxic Materials; Keep Separate from Food and Inaccessible to Children
HHSC risk weight: High. Corrected at inspection. Corrected 2022-03-23.
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Supervision & ratios
The operation did not document their February 2022 fire drill. Note- This was corrected during the inspection when the director documented the fire drill.
HHSC 746.5205(4) — Documentation of Drills
HHSC risk weight: Medium. Corrected at inspection. Corrected 2022-03-23.
HHSC inspection history · no longer published by HHSC; kept here
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Staff background & training
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Mar 23, 2022 Inspection · Deficiencies cited
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Staff background & training
The operation has never validated their background check list. Note- This was corrected during the inspection when the director validated the background check list.
HHSC 745.651(2)(A) — Background Check Validation ? Every 3 months each operation, other than a licensed, registered, or listed home, must validate current list
HHSC risk weight: Medium. Corrected at inspection. Corrected 2022-03-23.
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Supervision & ratios
A classroom with a specified age group of 12-17 months had six children to one caregiver which put the classroom over ratio by one child. Note- This was addressed during the inspection when one infant was moved to the infant classroom to maintain child/caregiver ratios.
HHSC 746.1601 — Child/ Caregiver Ratio - 13 or More Children
HHSC risk weight: Medium High. Corrected 2022-03-23. Correction verified 2022-03-24.
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Food & allergies
Four infant bottles were not labeled with the infant's first name and last initial. Note- This was corrected during the inspection when the infant bottles were properly labeled.
HHSC 746.2419(6) — Requirements for Feeding Infants - Label Bottles/Cups
HHSC risk weight: Medium High. Corrected at inspection. Corrected 2022-03-23.
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Cleanliness & sanitation Serious
A bottle of bleach and water was within the reach of children three years through four years of age. Note- This was corrected during the inspection when the bottle of bleach and water was moved out of the reach of the children.
HHSC 746.3407(12) — Mark Cleaning Supplies, Toxic Materials; Keep Separate from Food and Inaccessible to Children
HHSC risk weight: High. Corrected at inspection. Corrected 2022-03-23.
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Supervision & ratios
The operation did not document their February 2022 fire drill. Note- This was corrected during the inspection when the director documented the fire drill.
HHSC 746.5205(4) — Documentation of Drills
HHSC risk weight: Medium. Corrected at inspection. Corrected 2022-03-23.
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Staff background & training
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Mar 9, 2022 Inspection · Deficiencies cited
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Illness & medication Serious
The operational policies did not contain policies on Immunization Requirements, Hearing and Vision Screening Requirements, Procedures for Parents to Participate in Center Activties, Statement that Parents can Visit the Center at Anytme, Vaccine Preventable Diseases for Employees, Promotion of Physical Activity, and a Comfortable Place for a Mother to Breastfeed.
HHSC 746.201(1) — Policies Comply with Rules
HHSC risk weight: High. Corrected 2022-03-23. Correction verified 2022-03-23.
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Other
An 18-month-old toddler was allowed to watch the television. Note- This was corrected during the inspection when the television was turned off.
HHSC 746.2207(a) — Screen Time Activities - Not Used for Under Two
HHSC risk weight: Medium. Corrected at inspection. Corrected 2022-03-09.
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Food & allergies
Three infants, who are not yet on table food, did not have updated infant feeding instructions. The three infant feeding instructions have not been updated since December 2021.
HHSC 746.2421(b) — Written Feeding Instructions - Review and Update Every 30 Days
HHSC risk weight: Medium. Corrected 2022-03-16. Correction verified 2022-03-16.
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Safety & premises
One child with a diagnosed food allergy does not have a Food Allergy Action Plan on file.
HHSC 746.3819 — Food Allergy Emergency Plan Signed by Parents and Health Care Professional
HHSC risk weight: Medium High. Corrected 2022-03-23. Correction verified 2022-03-16.
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Supervision & ratios
Seven out of ten children's records evaluated did not have an address listed for their emergency contact. Two out of ten children's records evaluated did not have transportation permission on file. Two out of ten children's records evaluated did not have emergency medical authorization on file. Four out of ten children's records evaluated did not have a special needs statement on file. One school age child did not have the name and phone number of the elementary school or permission to walk to or from the school. Four out of ten children's records evaluated did not have documentation that the parents have received the operational policies.
HHSC 746.603(a)(2) — Children's Records - Admission Information
HHSC risk weight: Medium. Corrected 2022-03-16. Correction verified 2022-03-16.
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Records & paperwork
Four out of ten children's records evaluated did not have a health statement on file.
HHSC 746.611(b) — Health Statement on File within 1 Week of Admission
HHSC risk weight: Medium. Corrected 2022-03-23. Correction verified 2022-03-16.
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Illness & medication
One out of ten children's records evaluated did not have up-to-date immunization records on file.
HHSC 746.613(b) — Immunization Records, Exceptions, and Exemptions Current
HHSC risk weight: Medium High. Corrected 2022-03-23. Correction verified 2022-03-16.
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Records & paperwork
One out of five caregiver records did not have a notarized affidavit on file. One out of five caregiver records did not have a photo ID.
HHSC 746.901 — Required Personnel Records
HHSC risk weight: Medium. Corrected 2022-03-16. Correction verified 2022-03-16.
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Illness & medication Serious
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Mar 9, 2022 Inspection · Deficiencies cited
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Illness & medication Serious
The operational policies did not contain policies on Immunization Requirements, Hearing and Vision Screening Requirements, Procedures for Parents to Participate in Center Activties, Statement that Parents can Visit the Center at Anytme, Vaccine Preventable Diseases for Employees, Promotion of Physical Activity, and a Comfortable Place for a Mother to Breastfeed.
HHSC 746.201(1) — Policies Comply with Rules
HHSC risk weight: High. Corrected 2022-03-23. Correction verified 2022-03-23.
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Other
An 18-month-old toddler was allowed to watch the television. Note- This was corrected during the inspection when the television was turned off.
HHSC 746.2207(a) — Screen Time Activities - Not Used for Under Two
HHSC risk weight: Medium. Corrected at inspection. Corrected 2022-03-09.
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Food & allergies
Three infants, who are not yet on table food, did not have updated infant feeding instructions. The three infant feeding instructions have not been updated since December 2021.
HHSC 746.2421(b) — Written Feeding Instructions - Review and Update Every 30 Days
HHSC risk weight: Medium. Corrected 2022-03-16. Correction verified 2022-03-16.
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Safety & premises
One child with a diagnosed food allergy does not have a Food Allergy Action Plan on file.
HHSC 746.3819 — Food Allergy Emergency Plan Signed by Parents and Health Care Professional
HHSC risk weight: Medium High. Corrected 2022-03-23. Correction verified 2022-03-16.
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Supervision & ratios
Seven out of ten children's records evaluated did not have an address listed for their emergency contact. Two out of ten children's records evaluated did not have transportation permission on file. Two out of ten children's records evaluated did not have emergency medical authorization on file. Four out of ten children's records evaluated did not have a special needs statement on file. One school age child did not have the name and phone number of the elementary school or permission to walk to or from the school. Four out of ten children's records evaluated did not have documentation that the parents have received the operational policies.
HHSC 746.603(a)(2) — Children's Records - Admission Information
HHSC risk weight: Medium. Corrected 2022-03-16. Correction verified 2022-03-16.
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Records & paperwork
Four out of ten children's records evaluated did not have a health statement on file.
HHSC 746.611(b) — Health Statement on File within 1 Week of Admission
HHSC risk weight: Medium. Corrected 2022-03-23. Correction verified 2022-03-16.
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Illness & medication
One out of ten children's records evaluated did not have up-to-date immunization records on file.
HHSC 746.613(b) — Immunization Records, Exceptions, and Exemptions Current
HHSC risk weight: Medium High. Corrected 2022-03-23. Correction verified 2022-03-16.
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Records & paperwork
One out of five caregiver records did not have a notarized affidavit on file. One out of five caregiver records did not have a photo ID.
HHSC 746.901 — Required Personnel Records
HHSC risk weight: Medium. Corrected 2022-03-16. Correction verified 2022-03-16.
HHSC inspection history · no longer published by HHSC; kept here
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Illness & medication Serious
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Jan 26, 2022 Inspection · Deficiencies cited
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Staff background & training Serious
A caregiver with a provisional background check was not following the conditions of the background check when they were left alone with a group of children. Note- This was corrected during the inspection when another caregiver with an eligible background check took over the classroom.
HHSC 745.635(3) — AP Background ck determination - If provisionally eligible w/conditions or eligible w/conditions you must restrict duties per conditions/restrictions
HHSC risk weight: High. Corrected at inspection. Corrected 2022-01-26.
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Supervision & ratios
The operation did not have a Children's Product Safety Annual Certification. Note- This was corrected during the inspection when the director completed the Children's Product Safety Annual Certification.
HHSC 746.4135(b) — Children's Products- Annual Certification
HHSC risk weight: Medium. Corrected at inspection. Corrected 2022-01-26.
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Supervision & ratios
The operation had not documented their smoke detector and carbon monoxide detector testing since October 2021. Note- This was corrected during the inspection when the director documented the testing.
HHSC 746.801(10) — Required Records Maintained and Made Available - Safety Documentation for Emergency Drills, Fire Extinguishers, & Smoke Detectors
HHSC risk weight: Medium. Corrected at inspection. Corrected 2022-01-26.
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Staff background & training Serious
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Jan 26, 2022 Inspection · Deficiencies cited
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Staff background & training Serious
A caregiver with a provisional background check was not following the conditions of the background check when they were left alone with a group of children. Note- This was corrected during the inspection when another caregiver with an eligible background check took over the classroom.
HHSC 745.635(3) — AP Background ck determination - If provisionally eligible w/conditions or eligible w/conditions you must restrict duties per conditions/restrictions
HHSC risk weight: High. Corrected at inspection. Corrected 2022-01-26.
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Supervision & ratios
The operation did not have a Children's Product Safety Annual Certification. Note- This was corrected during the inspection when the director completed the Children's Product Safety Annual Certification.
HHSC 746.4135(b) — Children's Products- Annual Certification
HHSC risk weight: Medium. Corrected at inspection. Corrected 2022-01-26.
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Supervision & ratios
The operation had not documented their smoke detector and carbon monoxide detector testing since October 2021. Note- This was corrected during the inspection when the director documented the testing.
HHSC 746.801(10) — Required Records Maintained and Made Available - Safety Documentation for Emergency Drills, Fire Extinguishers, & Smoke Detectors
HHSC risk weight: Medium. Corrected at inspection. Corrected 2022-01-26.
HHSC inspection history · no longer published by HHSC; kept here
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Staff background & training Serious
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Dec 9, 2021 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
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Dec 9, 2021 Inspection · No deficiencies cited
No violations cited on this visit.
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Oct 19, 2021 Inspection · No deficiencies cited
No violations cited on this visit.
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Oct 19, 2021 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
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Oct 6, 2021 Inspection · Deficiencies cited
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Supervision & ratios
The annual sanitation inspection has not yet been conducted. The operation has no documentation of a current sanitation inspection.
HHSC 746.3401(a) — Annual Sanitation Inspection
HHSC risk weight: Medium High. Corrected 2021-10-18. Correction verified 2021-10-13.
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Safety & premises
The Toddler classroom, the Two-year old classroom, and the 4 year old classroom contained chipped paint in various areas of the classroom. Chipped paint was observed near the exit door, and wall area.
HHSC 746.3407 — Maintenance of Building, Grounds and Equipment
HHSC risk weight: Medium High. Corrected 2021-10-15. Correction verified 2021-10-19.
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Safety & premises Serious
The Pre-K play area contained rope, and/or strings hanging from the bars/rails which poses as an entanglement risk.
HHSC 746.4601(4) — Safety Requirements for Active Play Equipment - No Entanglement Protrusions or Openings
HHSC risk weight: High. Corrected 2021-10-15. Correction verified 2021-10-19.
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Safety & premises
The gated area surrounding the infant/toddler play area was broken. The fence contained rigged edges and missing parts. The fence which is longer than 66 feet in width posed as a hazard due to the defects identified during the inspection.
HHSC 746.4751(c) — Maintenance Procedures for Active Play - Hazards Removed or Repaired
HHSC risk weight: Medium High. Corrected 2021-10-18. Correction verified 2021-10-19.
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Supervision & ratios
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Oct 6, 2021 Inspection · Deficiencies cited
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Supervision & ratios
The annual sanitation inspection has not yet been conducted. The operation has no documentation of a current sanitation inspection.
HHSC 746.3401(a) — Annual Sanitation Inspection
HHSC risk weight: Medium High. Corrected 2021-10-18. Correction verified 2021-10-13.
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Safety & premises
The Toddler classroom, the Two-year old classroom, and the 4 year old classroom contained chipped paint in various areas of the classroom. Chipped paint was observed near the exit door, and wall area.
HHSC 746.3407 — Maintenance of Building, Grounds and Equipment
HHSC risk weight: Medium High. Corrected 2021-10-15. Correction verified 2021-10-19.
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Safety & premises Serious
The Pre-K play area contained rope, and/or strings hanging from the bars/rails which poses as an entanglement risk.
HHSC 746.4601(4) — Safety Requirements for Active Play Equipment - No Entanglement Protrusions or Openings
HHSC risk weight: High. Corrected 2021-10-15. Correction verified 2021-10-19.
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Safety & premises
The gated area surrounding the infant/toddler play area was broken. The fence contained rigged edges and missing parts. The fence which is longer than 66 feet in width posed as a hazard due to the defects identified during the inspection.
HHSC 746.4751(c) — Maintenance Procedures for Active Play - Hazards Removed or Repaired
HHSC risk weight: Medium High. Corrected 2021-10-18. Correction verified 2021-10-19.
HHSC inspection history · no longer published by HHSC; kept here
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Supervision & ratios
Get the full file
HHSC publishes inspections, investigations and assessments from October 2017 onward, with each cited deficiency and its risk weight. Investigation narratives, complaint files and older history require a public information request. The Texas Public Information Act (Texas Government Code Chapter 552) gives anyone the right to ask. You don't have to say why.
Email the request Printable letter (fax or mail)
- Send to
- HHSC Open Records Coordinator, MC-1070 · OpenRecordsRequest@hhs.texas.gov · fax 512-424-6586 · 4601 W. Guadalupe Street, Austin, Texas 78751-3146 · agency instructions
Show the letter text
If something is happening now, report a concern to HHSC Child Care Regulation. For suspected abuse, contact your county child protective services or law enforcement.
Source: Texas Health and Human Services Commission, Child Care Regulation datasets on data.texas.gov. Last read Oct 1, 2026. Violation text is HHSC's own wording. The categories are ours, added to help you scan. About this data.