RecordWell Data

The Nest School Towne Lake

17721 LAKECREST VIEW DR, Cypress, TX 77433 · Harris County

30cited violations
23serious
33inspections & investigations
0enforcement actions

Program

Type
Licensed center
Licensed capacity
225
Ages
Infant, Toddler, Pre-Kindergarten, School
Hours
06:30 AM-06:30 PM
Director / administrator
Briana Brown
Phone
(346) 550-7201
Regulated since
May 28, 2024
HHSC IDs
Operation 1460410 · number 1785653
Official record
HHSC Child Care Search

Violations by category

Year by year

YearViolationsSeriousMain categories
202611 Supervision & ratios (1)
20252013 Illness & medication (1), Supervision & ratios (2), Discipline & child guidance (1), Safety & premises (5), Staff background & training (2), Records & paperwork (3), Other (6)
202455 Supervision & ratios (1), Discipline & child guidance (1), Safety & premises (1), Staff background & training (1), Other (1)
202344 Supervision & ratios (4)

Inspections, investigations & assessments

  1. Aug 17, 2026 Inspection · No deficiencies cited

    No violations cited on this visit.

    HHSC inspection history

  2. Aug 7, 2026 Inspection · No deficiencies cited

    No violations cited on this visit.

    HHSC inspection history

  3. Aug 5, 2026 Report · No deficiencies cited (self-report)

    No violations cited on this visit.

    HHSC inspection history

  4. May 20, 2026 Inspection · No deficiencies cited

    No violations cited on this visit.

    HHSC inspection history

  5. May 8, 2026 Report · No deficiencies cited

    No violations cited on this visit.

    HHSC inspection history

  6. Feb 6, 2026 Inspection · No deficiencies cited

    No violations cited on this visit.

    HHSC inspection history

  7. Feb 6, 2026 Report · No deficiencies cited

    No violations cited on this visit.

    HHSC inspection history

  8. Jan 7, 2026 Inspection · Deficiencies cited
    • Supervision & ratios Serious

      An evacuation diagram was not posted in one of the classrooms used by children. Note: The operation posted the diagram during the inspection.

      HHSC 746.5207(a) — Emergency Evacuation and Relocation Diagram

      HHSC risk weight: Medium High. Corrected at inspection. Corrected 2026-01-07.

    HHSC inspection history

  9. Nov 25, 2025 Inspection · No deficiencies cited

    No violations cited on this visit.

    HHSC inspection history

  10. Oct 22, 2025 Inspection · No deficiencies cited

    No violations cited on this visit.

    HHSC inspection history

  11. Oct 17, 2025 Inspection · No deficiencies cited

    No violations cited on this visit.

    HHSC inspection history

  12. Oct 10, 2025 Report · Deficiencies cited
    • Other Serious

      Based on the information obtained, a caregiver did not set appropriate behavior expectations.

      HHSC 746.1203(6) — Responsibilities of caregivers-Set appropriate behavior expectations

      HHSC risk weight: Medium High. Corrected 2025-11-14. Correction verified 2025-11-24.

    HHSC inspection history

  13. Oct 6, 2025 Report · Deficiencies cited
    • Other Serious

      Based on the information obtained, there was sufficient evidence to show that a caregiver did not practice good judgment when walking a child to their nap mat inappropriately.

      HHSC 746.1201(1) — Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control

      HHSC risk weight: High. Corrected 2025-11-14. Correction verified 2025-11-25.

    HHSC inspection history

  14. Oct 6, 2025 Inspection · Deficiencies cited
    • Other Serious

      A caregiver did not know the correct number of children they were responsible for during the inspection.

      HHSC 746.1205(a)(2) — Responsibilities of Caregivers - Know number of children responsible for

      HHSC risk weight: High. Corrected 2025-10-06. Correction verified 2025-10-17.

    HHSC inspection history

  15. Aug 1, 2025 Report · Deficiencies cited (self-report)
    • Other Serious

      Based on the information obtained, caregivers did not intervene to guide a child when a child stood at the bottom of a slide and jumped off of the slide and injured themselves.

      HHSC 746.1205(a)(5) — Responsibilities of Caregivers - Intervene to ensure each child's safety

      HHSC risk weight: High. Corrected 2025-09-29. Correction verified 2025-10-06.

    HHSC inspection history

  16. Jul 24, 2025 Assessment · Deficiencies cited
    • Records & paperwork

      As of today, 7/24/25 the provider has not submitted education documents showing how a caregiver meets minimum educational requirements.

      HHSC 746.901 — Required Personnel Records

      HHSC risk weight: Medium. Corrected 2025-08-01. Correction verified 2025-07-31.

    HHSC inspection history

  17. Jul 16, 2025 Inspection · Deficiencies cited
    • Safety & premises Serious

      An infant was observed in a high chair and the safety straps were not fastened. Note: Caregiver fastened the straps during the inspection.

      HHSC 746.2407 — Infant Care Area Furnishings and Equipment -Use of Safety Straps

      HHSC risk weight: Medium High. Corrected at inspection. Corrected 2025-07-16.

    HHSC inspection history

  18. Jun 10, 2025 Assessment · Deficiencies cited
    • Supervision & ratios Serious

      The operation has not provided the annual fire inspection report that was requested on May 14th, 2025.

      HHSC 746.801(11) — Required Records Maintained and Made Available - Fire Inspection Report, Including Written Approval for Above/Below Ground Level Care

      HHSC risk weight: Medium High. Corrected 2025-06-23. Correction verified 2025-06-12.

    • Records & paperwork

      The provider has not submitted education documents showing how a caregiver meets minimum educational requirements.

      HHSC 746.901 — Required Personnel Records

      HHSC risk weight: Medium. Corrected 2025-06-23. Correction verified 2025-07-24.

    HHSC inspection history

  19. May 14, 2025 Inspection · Deficiencies cited
    • Staff background & training Serious

      1 out of 10 employee files evaluated did not contain the skills-based CPR Training.

      HHSC 746.1315(b)(1) — CPR Training and Recertification Adhere to Guidelines-skill based

      HHSC risk weight: Medium High. Corrected 2025-05-23. Correction verified 2025-05-19.

    • Safety & premises

      Children's files evaluated were missing the following admission information: - Name, Address and Phone number of the emergency medical facility or physician. - Name, Address and Phone number of emergency contact person - Date of Admission

      HHSC 746.603(a)(2) — Children's Records - Admission Information

      HHSC risk weight: Medium. Corrected 2025-05-23. Correction verified 2025-05-27.

    • Records & paperwork

      1 out of 10 children's files evaluated was missing a completed health statement.

      HHSC 746.603(a)(3) — Children's Records - Health Statement

      HHSC risk weight: Medium. Corrected 2025-05-23. Correction verified 2025-05-27.

    • Illness & medication

      1 out of 10 children's files evaluated was missing an immunization record.

      HHSC 746.603(a)(4) — Children's Records - Immunizations

      HHSC risk weight: Medium. Corrected 2025-05-23. Correction verified 2025-06-06.

    • Safety & premises Serious

      A food allergy emergency plan was missing the parent signature.

      HHSC 746.605(15) — Required Admission Information-Child's allergies and Completed Food Allergy Plan

      HHSC risk weight: Medium High. Corrected 2025-05-23. Correction verified 2025-05-27.

    • Safety & premises Serious

      Documentation showing the annual fire inspection report from the local fire marshal was not available to review upon request.

      HHSC 746.801(11) — Required Records Maintained and Made Available - Fire Inspection Report, Including Written Approval for Above/Below Ground Level Care

      HHSC risk weight: Medium High. Corrected 2025-05-23. Correction verified 2025-06-09.

    • Safety & premises

      Staff files evaluated were missing the following information: - Photo ID or Driver's License - Documentation showing staff meet minimum education requirements - Education documents written in a foreign language were not translated to English - Employment Affidavit Form

      HHSC 746.901 — Required Personnel Records

      HHSC risk weight: Medium. Corrected 2025-05-23. Correction verified 2025-06-09.

    HHSC inspection history

  20. Apr 5, 2025 Report · Deficiencies cited
    • Other Serious

      Based on the information obtained, a caregiver did not set appropriate behavior expectations when children were observed climbing on the tables and the couch and fighting with one another.

      HHSC 746.1203(6) — Responsibilities of caregivers-Set appropriate behavior expectations

      HHSC risk weight: Medium High. Corrected 2025-07-10. Correction verified 2025-07-16.

    • Supervision & ratios Serious

      Based on the information obtained, children were observed running in and out of the restroom unattended.

      HHSC 746.1205(a)(4) — Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity

      HHSC risk weight: High. Corrected 2025-07-10. Correction verified 2025-07-16.

    • Other Serious

      Based on the information obtained, a caregiver grabbed a child by the arm.

      HHSC 746.2805(3) — Prohibited Punishments - Grabbing and Pulling

      HHSC risk weight: High. Corrected 2025-07-10. Correction verified 2025-07-16.

    • Discipline & child guidance

      Based on the information obtained, the operation did not provide parents the opportunity to review an alleged incident of abuse when it was requested.

      HHSC 746.521(8) — Parent right to review video recordings of alleged incident of abuse or neglect involving parent child

      HHSC risk weight: Medium. Corrected 2025-07-10. Correction verified 2025-07-16.

    HHSC inspection history

  21. Mar 12, 2025 Report · Deficiencies cited
    • Staff background & training Serious

      Based on the information obtained from the operation, the skill-based portion of CPR training was not completed for the director.

      HHSC 746.1315(b)(1) — CPR Training and Recertification Adhere to Guidelines-skill based

      HHSC risk weight: Medium High. Corrected 2025-05-20. Correction verified 2025-05-13.

    HHSC inspection history

  22. Nov 7, 2024 Inspection · No deficiencies cited

    No violations cited on this visit.

    HHSC inspection history

  23. Sep 4, 2024 Inspection · No deficiencies cited

    No violations cited on this visit.

    HHSC inspection history

  24. Jul 31, 2024 Inspection · Deficiencies cited
    • Safety & premises Serious

      During the inspection, I observed one classroom with part of the ceiling open. I also observed another classroom with water damages to the wall and water spots on the ceiling.

      HHSC 746.3407 — Maintenance of Building, Grounds and Equipment

      HHSC risk weight: Medium High. Corrected 2024-07-31. Correction verified 2024-08-09.

    HHSC inspection history

  25. Jul 23, 2024 Inspection · No deficiencies cited

    No violations cited on this visit.

    HHSC inspection history

  26. Jun 9, 2024 Report · Deficiencies cited
    • Other Serious

      During a DFPS investigation, it was determined that a caregiver yelled at children in care.

      HHSC 746.2805(5) — Prohibited Punishments - Humiliating, Rejecting, Yelling

      HHSC risk weight: High. Corrected 2024-09-03. Correction verified 2024-09-04.

    HHSC inspection history

  27. Jun 3, 2024 Report · Deficiencies cited
    • Discipline & child guidance Serious

      Based on the information obtained during this investigation, the operation will be cited for a caregiver who used prohibited punishment towards a child in care.

      HHSC 746.2805 — Prohibited Punishments - No Harsh, Cruel or Unusual

      HHSC risk weight: High. Corrected 2024-07-01. Correction verified 2024-07-23.

    HHSC inspection history

  28. May 28, 2024 Inspection · No deficiencies cited

    No violations cited on this visit.

    HHSC inspection history

  29. May 16, 2024 Inspection · Deficiencies cited
    • Staff background & training Serious

      During the initial inspection a person who calls themselves the center director did not have a background check on file while present at the operation and around children in care.

      HHSC 745.621(a)(2) — AP Initial background checks submitted - At the time you hire someone

      HHSC risk weight: High. Corrected 2024-05-20. Correction verified 2024-05-28.

    HHSC inspection history

  30. May 1, 2024 Assessment · Deficiencies cited
    • Supervision & ratios Serious

      The operation failed to designate a qualified director.

      HHSC 746.201(4) — Designating Director

      HHSC risk weight: Medium High. Corrected 2024-05-01. Correction verified 2024-05-16.

    HHSC inspection history

  31. Mar 25, 2024 Inspection · No deficiencies cited

    No violations cited on this visit.

    HHSC inspection history

  32. Feb 16, 2024 Inspection · No deficiencies cited

    No violations cited on this visit.

    HHSC inspection history

  33. Nov 6, 2023 Inspection · Deficiencies cited
    • Supervision & ratios Serious

      During the inspection the operation had not completed the monthly required fire drills for the month of October.

      HHSC 746.5205(1) — Fire Drill Monthly - Exit in 3 Minutes

      HHSC risk weight: Medium High. Corrected 2023-11-06. Correction verified 2023-11-07.

    • Supervision & ratios Serious

      During the inspection the operation had not conducted the October monthly test of the Fire Extinguishers.

      HHSC 746.5307(a) — Inspect Fire Extinguishers Monthly

      HHSC risk weight: Medium High. Corrected 2023-11-06. Correction verified 2023-11-07.

    • Supervision & ratios Serious

      During the inspection the operation had not conducted the October monthly test of the smoke detector.

      HHSC 746.5319 — Smoke Detectors Testing

      HHSC risk weight: High. Corrected 2023-11-06. Correction verified 2023-11-09.

    • Supervision & ratios Serious

      During the inspection the operation had not conducted the October monthly test of the Carbon Monoxide Alarm Detector

      HHSC 746.5537(a)(2) — Electronic or Battery-Operated Carbon Monoxide Detector-Check All Detectors Monthly

      HHSC risk weight: Medium High. Corrected 2023-11-06. Correction verified 2023-11-07.

    HHSC inspection history

Get the full file

HHSC publishes inspections, investigations and assessments from October 2017 onward, with each cited deficiency and its risk weight. Investigation narratives, complaint files and older history require a public information request. The Texas Public Information Act (Texas Government Code Chapter 552) gives anyone the right to ask. You don't have to say why.

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Send to
HHSC Open Records Coordinator, MC-1070 · OpenRecordsRequest@hhs.texas.gov · fax 512-424-6586 · 4601 W. Guadalupe Street, Austin, Texas 78751-3146 · agency instructions
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If something is happening now, report a concern to HHSC Child Care Regulation. For suspected abuse, contact your county child protective services or law enforcement.

Source: Texas Health and Human Services Commission, via Child Care Regulation datasets on data.texas.gov. Last read Oct 3, 2026. Violation text is HHSC's own wording. The categories are ours, added to help you scan. About this data.