Ivy Kids Of Alamo Ranch
5325 LONE STAR PKWY, San Antonio, TX 78253 · Bexar County
Program
- Type
- Licensed center
- Licensed capacity
- 280
- Ages
- Infant, Toddler, Pre-Kindergarten, School
- Hours
- 06:00 AM-06:30 PM
- Director / administrator
- Kristen Corvo
- Phone
- (830) 252-7588
- Regulated since
- Dec 15, 2021
- HHSC IDs
- Operation 1377913 · number 1721503
- Official record
- HHSC Child Care Search
Violations by category
Year by year
| Year | Violations | Serious | Main categories |
|---|---|---|---|
| 2026 | 14 | 4 | Supervision & ratios (6), Other (8) |
| 2025 | 2 | 0 | Food & allergies (2) |
| 2024 | 2 | 0 | Other (2) |
| 2023 | 8 | 4 | Food & allergies (4), Other (4) |
| 2022 | 2 | 0 | Staff background & training (2) |
Inspections, investigations & assessments
-
Sep 30, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
-
Jul 22, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
-
Jul 22, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Jul 15, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
-
Jul 15, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Jun 4, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Jun 4, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
-
Jun 3, 2026 Report · Deficiencies cited
-
Other Serious
During the course of the investigation, it was determined that a caregiver did not demonstrate good judgement when they failed to comfort and administer first aid to an injured child.
HHSC 746.1201(1) — Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control
HHSC risk weight: High. Corrected 2026-07-17. Correction verified 2026-07-22.
-
Other
During the course of the investigation, it was determined that a caregiver did not notify incoming caregivers of a child?s injury.
HHSC 746.1203(10) — Responsibilities of Caregivers - Share Information with Incoming Caregivers
HHSC risk weight: Medium High. Corrected 2026-07-17. Correction verified 2026-07-22.
-
Other Serious
During the course of the investigation, it was determined that a caregiver grabbed and pulled a child by the hand.
HHSC 746.2805(3) — Prohibited Punishments - Grabbing and Pulling
HHSC risk weight: High. Corrected 2026-07-17. Correction verified 2026-07-22.
-
Supervision & ratios
During the course of the investigation, it was determined that the operation did not notify parents of an injury that required medical attention.
HHSC 746.307(b)(1) — AP Parental Communication - Injury Requires Treatment by Health Care Professional or Hospitalization
HHSC risk weight: Medium High. Corrected 2026-07-17. Correction verified 2026-07-22.
-
Other Serious
-
Jun 3, 2026 Report · Deficiencies cited
-
Other Serious
During the course of the investigation, it was determined that a caregiver did not demonstrate good judgement when they failed to comfort and administer first aid to an injured child.
HHSC 746.1201(1) — Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control
HHSC risk weight: High. Corrected 2026-07-17. Correction verified 2026-07-22.
-
Other
During the course of the investigation, it was determined that a caregiver did not notify incoming caregivers of a child?s injury.
HHSC 746.1203(10) — Responsibilities of Caregivers - Share Information with Incoming Caregivers
HHSC risk weight: Medium High. Corrected 2026-07-17. Correction verified 2026-07-22.
-
Other Serious
During the course of the investigation, it was determined that a caregiver grabbed and pulled a child by the hand.
HHSC 746.2805(3) — Prohibited Punishments - Grabbing and Pulling
HHSC risk weight: High. Corrected 2026-07-17. Correction verified 2026-07-22.
-
Supervision & ratios
During the course of the investigation, it was determined that the operation did not notify parents of an injury that required medical attention.
HHSC 746.307(b)(1) — AP Parental Communication - Injury Requires Treatment by Health Care Professional or Hospitalization
HHSC risk weight: Medium High. Corrected 2026-07-17. Correction verified 2026-07-22.
HHSC inspection history · no longer published by HHSC; kept here
-
Other Serious
-
May 29, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
May 29, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
-
May 28, 2026 Report · Deficiencies cited
-
Supervision & ratios
Information gathered for this investigation determined that the operation was responsible for obtaining a gas leak inspection when initial permit was provided and coordinating one every two years to ensure compliance with proper assessments of the gas system.
HHSC 746.5401 — Requirement of Gas Leak Inspection
HHSC risk weight: Medium High. Corrected 2026-06-24. Correction verified 2026-07-15.
-
Other
The gas inspection has not been conducted.
HHSC 746.5403(a) — Gas Leak Inspection - Natural Gas
HHSC risk weight: Medium High. Corrected 2026-06-05. Correction verified 2026-06-01.
-
Supervision & ratios
There was no gas leak inspection report conducted when the operation initially opened or when the operation had to contact the fire department regarding a gas smell within the building or even after that situation.
HHSC 746.5405 — Documentation of Gas Leak Inspection
HHSC risk weight: Medium High. Corrected 2026-06-24. Correction verified 2026-07-15.
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Supervision & ratios
-
May 28, 2026 Report · Deficiencies cited
-
Supervision & ratios
Information gathered for this investigation determined that the operation was responsible for obtaining a gas leak inspection when initial permit was provided and coordinating one every two years to ensure compliance with proper assessments of the gas system.
HHSC 746.5401 — Requirement of Gas Leak Inspection
HHSC risk weight: Medium High. Corrected 2026-06-24. Correction verified 2026-07-15.
-
Other
The gas inspection has not been conducted.
HHSC 746.5403(a) — Gas Leak Inspection - Natural Gas
HHSC risk weight: Medium High. Corrected 2026-06-05. Correction verified 2026-06-01.
-
Supervision & ratios
There was no gas leak inspection report conducted when the operation initially opened or when the operation had to contact the fire department regarding a gas smell within the building or even after that situation.
HHSC 746.5405 — Documentation of Gas Leak Inspection
HHSC risk weight: Medium High. Corrected 2026-06-24. Correction verified 2026-07-15.
HHSC inspection history · no longer published by HHSC; kept here
-
Supervision & ratios
-
May 20, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
-
May 20, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
May 18, 2026 Report · No deficiencies cited (self-report)
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
May 18, 2026 Report · No deficiencies cited (self-report)
No violations cited on this visit.
-
May 12, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
May 12, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
-
May 7, 2026 Report · No deficiencies cited (self-report)
No violations cited on this visit.
-
May 7, 2026 Report · No deficiencies cited (self-report)
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Mar 4, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Mar 4, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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Feb 20, 2026 Report · No deficiencies cited
No violations cited on this visit.
-
Feb 20, 2026 Report · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Sep 5, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Sep 5, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
-
Aug 28, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
-
Aug 28, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Aug 22, 2025 Report · No deficiencies cited (self-report)
No violations cited on this visit.
-
Aug 22, 2025 Report · No deficiencies cited (self-report)
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Jul 23, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
-
Jul 23, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Jun 20, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Jun 20, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
-
Jun 18, 2025 Report · Deficiencies cited (self-report)
-
Food & allergies
A child with a diagnosed food allergy was served food that contained the allergen, causing a reaction.
HHSC 746.3301(i) — Nutrition and Food Service - Must not serve identified foods to allergic child
HHSC risk weight: Medium High. Corrected 2025-07-09. Correction verified 2025-07-23.
HHSC inspection history · no longer published by HHSC; kept here
-
Food & allergies
-
Jun 18, 2025 Report · Deficiencies cited (self-report)
-
Food & allergies
A child with a diagnosed food allergy was served food that contained the allergen, causing a reaction.
HHSC 746.3301(i) — Nutrition and Food Service - Must not serve identified foods to allergic child
HHSC risk weight: Medium High. Corrected 2025-07-09. Correction verified 2025-07-23.
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Food & allergies
-
Aug 28, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Aug 28, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Jun 26, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Jun 26, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Jun 14, 2024 Report · No deficiencies cited
No violations cited on this visit.
-
Jun 14, 2024 Report · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Jun 13, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Jun 13, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Jun 4, 2024 Report · No deficiencies cited (self-report)
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Jun 4, 2024 Report · No deficiencies cited (self-report)
No violations cited on this visit.
-
Jan 31, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
-
Jan 31, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Jan 12, 2024 Report · Deficiencies cited (self-report)
-
Other
During the course of the investigation, it was verified that parents of a child who displayed symptoms of a seizure were not immediately notified of the event, but were notified hours later at their regular pick up time, resulting in a delay in the child receiving medical evaluation and treatment.
HHSC 746.307(b)(2) — AP Parental Communication - Sign or Symptoms Requiring Hospitalization
HHSC risk weight: Medium High. Corrected 2024-02-28. Correction verified 2024-03-07.
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Other
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Jan 12, 2024 Report · Deficiencies cited (self-report)
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Other
During the course of the investigation, it was verified that parents of a child who displayed symptoms of a seizure were not immediately notified of the event, but were notified hours later at their regular pick up time, resulting in a delay in the child receiving medical evaluation and treatment.
HHSC 746.307(b)(2) — AP Parental Communication - Sign or Symptoms Requiring Hospitalization
HHSC risk weight: Medium High. Corrected 2024-02-28. Correction verified 2024-03-07.
HHSC inspection history · no longer published by HHSC; kept here
-
Other
-
Dec 6, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
-
Dec 6, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Nov 7, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
-
Nov 7, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Oct 31, 2023 Report · No deficiencies cited (self-report)
No violations cited on this visit.
-
Oct 31, 2023 Report · No deficiencies cited (self-report)
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Oct 23, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
-
Oct 23, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Oct 12, 2023 Report · Deficiencies cited
-
Other
A caregiver is not interacting with the children in a positive manner by leading the children by the arm or wrist.
HHSC 746.1203(5) — Responsibilities of Caregivers - Interact positively with children
HHSC risk weight: Medium High. Corrected 2023-11-28. Correction verified 2023-12-06.
HHSC inspection history · no longer published by HHSC; kept here
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Other
-
Oct 12, 2023 Report · Deficiencies cited
-
Other
A caregiver is not interacting with the children in a positive manner by leading the children by the arm or wrist.
HHSC 746.1203(5) — Responsibilities of Caregivers - Interact positively with children
HHSC risk weight: Medium High. Corrected 2023-11-28. Correction verified 2023-12-06.
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Other
-
Jul 31, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Jul 31, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
-
Jul 20, 2023 Inspection · Deficiencies cited
-
Other Serious
A pre-k classroom was briefly left unsupervised for a minute when a caregiver stepped out of the classroom.
HHSC 746.1205(a)(5) — Responsibilities of Caregivers - Intervene to ensure each child's safety
HHSC risk weight: High. Corrected 2023-07-20. Correction verified 2023-07-31.
HHSC inspection history · no longer published by HHSC; kept here
-
Other Serious
-
Jul 20, 2023 Inspection · Deficiencies cited
-
Other Serious
A pre-k classroom was briefly left unsupervised for a minute when a caregiver stepped out of the classroom.
HHSC 746.1205(a)(5) — Responsibilities of Caregivers - Intervene to ensure each child's safety
HHSC risk weight: High. Corrected 2023-07-20. Correction verified 2023-07-31.
-
Other Serious
-
Jul 17, 2023 Report · No deficiencies cited
No violations cited on this visit.
-
Jul 17, 2023 Report · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
May 10, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
May 10, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
-
May 5, 2023 Report · No deficiencies cited (self-report)
No violations cited on this visit.
-
May 5, 2023 Report · No deficiencies cited (self-report)
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
May 5, 2023 Report · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
May 5, 2023 Report · No deficiencies cited
No violations cited on this visit.
-
Mar 27, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Mar 27, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
-
Mar 20, 2023 Report · Deficiencies cited (self-report)
-
Food & allergies Serious
Caregivers did not exercise good judgement when failing to review the food allergy posting in the classroom resulting in a child having an allergic reaction.
HHSC 746.1201(1) — Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control
HHSC risk weight: High. Corrected 2023-04-28. Correction verified 2023-05-10.
-
Food & allergies
A child experienced an allergic reaction after being served an identified food they are allergic to.
HHSC 746.3301(i) — Nutrition and Food Service - Must not serve identified foods to allergic child
HHSC risk weight: Medium High. Corrected 2023-04-28. Correction verified 2023-05-10.
HHSC inspection history · no longer published by HHSC; kept here
-
Food & allergies Serious
-
Mar 20, 2023 Report · Deficiencies cited (self-report)
-
Food & allergies Serious
Caregivers did not exercise good judgement when failing to review the food allergy posting in the classroom resulting in a child having an allergic reaction.
HHSC 746.1201(1) — Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control
HHSC risk weight: High. Corrected 2023-04-28. Correction verified 2023-05-10.
-
Food & allergies
A child experienced an allergic reaction after being served an identified food they are allergic to.
HHSC 746.3301(i) — Nutrition and Food Service - Must not serve identified foods to allergic child
HHSC risk weight: Medium High. Corrected 2023-04-28. Correction verified 2023-05-10.
-
Food & allergies Serious
-
Feb 27, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Feb 27, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
-
Feb 23, 2023 Report · No deficiencies cited (self-report)
No violations cited on this visit.
-
Feb 23, 2023 Report · No deficiencies cited (self-report)
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Dec 27, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Dec 27, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
-
Dec 15, 2022 Report · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Dec 15, 2022 Report · No deficiencies cited
No violations cited on this visit.
-
May 27, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
-
May 27, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
May 24, 2022 Report · Deficiencies cited (self-report)
-
Staff background & training
A caregiver in the child's classroom did not have current First Aid training at the time of the incident.
HHSC 746.1315(a) — Each Caregiver and the Director Must Have Current Training in pediatric first aid with rescue breathing and choking.
HHSC risk weight: Medium High. Corrected 2022-06-06. Correction verified 2022-06-21.
HHSC inspection history · no longer published by HHSC; kept here
-
Staff background & training
-
May 24, 2022 Report · Deficiencies cited (self-report)
-
Staff background & training
A caregiver in the child's classroom did not have current First Aid training at the time of the incident.
HHSC 746.1315(a) — Each Caregiver and the Director Must Have Current Training in pediatric first aid with rescue breathing and choking.
HHSC risk weight: Medium High. Corrected 2022-06-06. Correction verified 2022-06-21.
-
Staff background & training
-
Dec 9, 2021 Inspection · No deficiencies cited
No violations cited on this visit.
-
Dec 9, 2021 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Oct 12, 2021 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Oct 12, 2021 Inspection · No deficiencies cited
No violations cited on this visit.
Get the full file
HHSC publishes inspections, investigations and assessments from October 2017 onward, with each cited deficiency and its risk weight. Investigation narratives, complaint files and older history require a public information request. The Texas Public Information Act (Texas Government Code Chapter 552) gives anyone the right to ask. You don't have to say why.
Email the request Printable letter (fax or mail)
- Send to
- HHSC Open Records Coordinator, MC-1070 · OpenRecordsRequest@hhs.texas.gov · fax 512-424-6586 · 4601 W. Guadalupe Street, Austin, Texas 78751-3146 · agency instructions
Show the letter text
If something is happening now, report a concern to HHSC Child Care Regulation. For suspected abuse, contact your county child protective services or law enforcement.
Source: Texas Health and Human Services Commission, Child Care Regulation datasets on data.texas.gov. Last read Oct 1, 2026. Violation text is HHSC's own wording. The categories are ours, added to help you scan. About this data.