Creme School Of Plano

5516 W PLANO PKWY, Plano, TX 75093 · Collin County

4cited violations

3serious

19inspections & investigations

0enforcement actions

Program

Type: Licensed center
Licensed capacity: 368
Ages: Infant, Toddler, Pre-Kindergarten, School
Hours: 06:30 AM-06:30 PM
Director / administrator: Tiffany Shannon
Phone: (972) 818-5736
Regulated since: Jul 13, 2023
HHSC IDs: Operation 1449573 · number 1776677
Official record: HHSC Child Care Search

Violations by category

Supervision & ratios 1
Discipline & child guidance 1
Safety & premises 1
Other 1

Year by year

Year	Violations	Serious	Main categories
2025	1	1	Discipline & child guidance (1)
2024	1	1	Other (1)
2023	2	1	Supervision & ratios (1), Safety & premises (1)

Inspections, investigations & assessments

Aug 5, 2026 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Jul 17, 2026 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Jul 16, 2026 Report · No deficiencies cited (self-report)

No violations cited on this visit.

HHSC inspection history
Apr 16, 2026 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
May 20, 2025 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Apr 3, 2025 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Mar 25, 2025 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Mar 21, 2025 Report · Deficiencies cited (self-report)
- Discipline & child guidance Serious
  
  HHSC 746.2805 — Prohibited Punishments - No Harsh, Cruel or Unusual
  
  HHSC risk weight: High. Corrected 2025-04-02. Correction verified 2025-04-03.
HHSC inspection history
Aug 1, 2024 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Jun 28, 2024 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Jun 25, 2024 Report · Deficiencies cited (self-report)
- Other Serious
  Caregiver was observed inappropriately grabbing a child and shaking them.
  
  HHSC 746.2805(3) — Prohibited Punishments - Grabbing and Pulling
  
  HHSC risk weight: High. Corrected 2024-07-23. Correction verified 2024-08-01.
HHSC inspection history
Apr 30, 2024 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Apr 26, 2024 Report · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Dec 1, 2023 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Oct 27, 2023 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Oct 20, 2023 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Oct 19, 2023 Report · Deficiencies cited (self-report)
- Supervision & ratios Serious
  
  HHSC 746.1205(a)(4) — Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
  
  HHSC risk weight: High. Corrected 2023-10-25. Correction verified 2023-10-27.
HHSC inspection history
Jun 29, 2023 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Jun 12, 2023 Inspection · Deficiencies cited
- Safety & premises
  There were two holes on the tennis court which a child's foot could become stuck in, There are wooden strips on the ground of the main playground. There is metal wire sticking out of the tennis court mesh fencing which faces the basketball court; there are also nails sticking out of fencing near the basketball court.
  
  HHSC 746.3407 — Maintenance of Building, Grounds and Equipment
  
  HHSC risk weight: Medium High. Corrected 2023-06-26. Correction verified 2023-06-29.
HHSC inspection history

Get the full file

HHSC publishes inspections, investigations and assessments from October 2017 onward, with each cited deficiency and its risk weight. Investigation narratives, complaint files and older history require a public information request. The Texas Public Information Act (Texas Government Code Chapter 552) gives anyone the right to ask. You don't have to say why.

Email the request Printable letter (fax or mail)

Send to: HHSC Open Records Coordinator, MC-1070 · OpenRecordsRequest@hhs.texas.gov · fax 512-424-6586 · 4601 W. Guadalupe Street, Austin, Texas 78751-3146 · agency instructions

Show the letter text

Letter text

Dear Open Records Coordinator,

Under the Texas Public Information Act, Texas Government Code Chapter 552, I request copies of the following Child Care Regulation records for Creme School of Plano, 5516 W PLANO PKWY, Plano, TX 75093-4836 (operation ID 1449573, operation number 1776677), for January 1, 2019 to the present:

1. Every inspection, assessment and investigation report, including the deficiencies cited and the operation's corrective actions.
2. Every complaint and self-report intake and its finding.
3. Every corrective or adverse action (evaluation, probation, suspension, revocation, denial, administrative penalty) with related correspondence.
4. Every plan of action or correction the operation submitted, and HHSC's response.

I understand that information made confidential by law (for example the identities of children, families and reporters) may be redacted; please release the remainder. Please provide the records electronically by email. If the cost will exceed $40, please send me an itemized estimate first.

Thank you,

[Your name]
[Email] · [Phone]

If something is happening now, report a concern to HHSC Child Care Regulation. For suspected abuse, contact your county child protective services or law enforcement.

Source: Texas Health and Human Services Commission, Child Care Regulation datasets on data.texas.gov. Last read Oct 1, 2026. Violation text is HHSC's own wording. The categories are ours, added to help you scan. About this data.