Umos Mshs Palmview Center
4900 W MILE 3 RD, Mission, TX 78574 · Hidalgo County
Program
- Type
- Licensed center
- Licensed capacity
- 214
- Ages
- Infant, Toddler, Pre-Kindergarten
- Hours
- 07:00 AM-04:00 PM
- Director / administrator
- Olivia Piol-Ortiz
- Phone
- (956) 420-4112
- Regulated since
- Feb 4, 2021
- HHSC IDs
- Operation 1369014 · number 1716320- 14451
- Official record
- HHSC Child Care Search
Violations by category
Year by year
| Year | Violations | Serious | Main categories |
|---|---|---|---|
| 2025 | 2 | 0 | Cleanliness & sanitation (1), Staff background & training (1) |
| 2024 | 4 | 0 | Supervision & ratios (1), Safety & premises (1), Staff background & training (2) |
| 2023 | 4 | 0 | Cleanliness & sanitation (1), Safety & premises (2), Staff background & training (1) |
| 2022 | 3 | 1 | Safety & premises (3) |
Inspections, investigations & assessments
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Dec 8, 2025 Inspection · Deficiencies cited
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Staff background & training
5 of 10 personnel records reviewed were missing the caregivers training certificates. The records reviewed only included the training evaluation tool.
HHSC 746.1329(a) — Documentation of Training Requirements - Original Training Certification Card or Letter in each Employee's personnel record
HHSC risk weight: Medium Low. Corrected 2025-12-12. Correction verified 2025-12-17.
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Staff background & training
-
Oct 21, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Oct 7, 2025 Report · No deficiencies cited
No violations cited on this visit.
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Jan 31, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Jan 16, 2025 Inspection · Deficiencies cited
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Cleanliness & sanitation
Classroom #13 continues with uneven flooring, presenting a potential safety concern that may lead to tripping hazards for children, staff, and visitors. There are no red ants in the outdoor area. Pest control was last present on 12/20/24.
HHSC 746.3407 — Maintenance of Building, Grounds and Equipment
HHSC risk weight: Medium High. Corrected 2025-01-30. Correction verified 2025-01-31.
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Cleanliness & sanitation
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Dec 18, 2024 Inspection · Deficiencies cited
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Safety & premises
Three classrooms were observed to have uneven flooring, presenting a potential safety concern that may lead to tripping hazards for children, staff, and visitors. The children were seen engaging in play within the outdoor area where red ants were present.
HHSC 746.3407 — Maintenance of Building, Grounds and Equipment
HHSC risk weight: Medium High. Corrected 2025-01-06. Correction verified 2025-01-16.
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Safety & premises
-
Feb 21, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Feb 8, 2024 Inspection · Deficiencies cited
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Staff background & training
Recite: Four staff did not have the required 24 annual training topics. Eight employee files did not have documentation of the orientation obtained.
HHSC 746.1301(a)(1)(A) — Training Requirements for Employees, Caregivers, and Directors - Orientation
HHSC risk weight: Medium High. Corrected 2024-02-16. Correction verified 2024-02-21.
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Staff background & training
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Jan 25, 2024 Inspection · Deficiencies cited
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Staff background & training
Four staff did not have the required 24 annual training topics. Eight employee files did not have documentation of the orientation obtained.
HHSC 746.1301(a)(1)(A) — Training Requirements for Employees, Caregivers, and Directors - Orientation
HHSC risk weight: Medium High. Corrected 2024-02-01. Correction verified 2024-02-08.
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Staff background & training
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Jan 9, 2024 Inspection · Deficiencies cited
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Supervision & ratios
The outdoor play area was observed with two play structures with chipped paint. There were three ceiling tiles with water stains in the operation.
HHSC 746.3407 — Maintenance of Building, Grounds and Equipment
HHSC risk weight: Medium High. Corrected 2024-01-29. Correction verified 2024-02-08.
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Supervision & ratios
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Oct 3, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
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Sep 29, 2023 Report · No deficiencies cited
No violations cited on this visit.
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Feb 7, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
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Jan 25, 2023 Inspection · Deficiencies cited
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Cleanliness & sanitation
There was standing water (collected rain water) on the plastic covers of a structure which was accessible to the children during outdoor play. Note: The water was emptied during the inspection. The outdoor play area was observed clean without trash on the ground. The water hose was securely stored. Two play structures no longer have chipped paint.
HHSC 746.3407 — Maintenance of Building, Grounds and Equipment
HHSC risk weight: Medium High. Corrected 2023-01-25. Correction verified 2023-02-07.
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Cleanliness & sanitation
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Jan 17, 2023 Inspection · Deficiencies cited
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Staff background & training
A caregiver did not have a current CPR/First Aid training.
HHSC 746.1315(b) — Each Caregiver and the Director Must Have Current Training in pediatric CPR
HHSC risk weight: Medium High. Corrected 2023-01-20. Correction verified 2023-01-25.
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Safety & premises
The outdoor play area was observed with scattered trash ( pieces of plastic and paper). The end section of a water hose was on the sidewalk and is a tripping hazard for the children as it is a walkway to the playground. Two play structures were observed with chipped paint.
HHSC 746.3407 — Maintenance of Building, Grounds and Equipment
HHSC risk weight: Medium High. Corrected 2023-01-17. Correction verified 2023-01-25.
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Safety & premises
Two buses were observed with dust, used facemasks on the floor and seats, and a few torn seats.
HHSC 746.5603(c) — Types of Vehicles Used to Transport Children - Be Maintained Safely
HHSC risk weight: Medium High. Corrected 2023-02-06. Correction verified 2023-02-07.
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Staff background & training
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Mar 3, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
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Feb 24, 2022 Inspection · Deficiencies cited
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Safety & premises Serious
A infant was asleep in a boppy pillow. Note: The infant was moved to his assign crib.
HHSC 746.2426 — Infant May Not Sleep in a Restrictive Device
HHSC risk weight: High. Corrected 2022-02-24. Correction verified 2022-03-03.
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Safety & premises
Three classrooms used by the children were observed with the vents full of dust.
HHSC 746.3407 — Maintenance of Building, Grounds and Equipment
HHSC risk weight: Medium High. Corrected 2022-02-25. Correction verified 2022-03-03.
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Safety & premises
There was cup with left over coffee in between two infant car seats in the transportation vehicle. Note: The coffee cup was removed from the bus.
HHSC 746.5603(c) — Types of Vehicles Used to Transport Children - Be Maintained Safely
HHSC risk weight: Medium High. Corrected 2022-02-24. Correction verified 2022-03-03.
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Safety & premises Serious
Get the full file
HHSC publishes inspections, investigations and assessments from October 2017 onward, with each cited deficiency and its risk weight. Investigation narratives, complaint files and older history require a public information request. The Texas Public Information Act (Texas Government Code Chapter 552) gives anyone the right to ask. You don't have to say why.
Email the request Printable letter (fax or mail)
- Send to
- HHSC Open Records Coordinator, MC-1070 · OpenRecordsRequest@hhs.texas.gov · fax 512-424-6586 · 4601 W. Guadalupe Street, Austin, Texas 78751-3146 · agency instructions
Show the letter text
If something is happening now, report a concern to HHSC Child Care Regulation. For suspected abuse, contact your county child protective services or law enforcement.
Source: Texas Health and Human Services Commission, Child Care Regulation datasets on data.texas.gov. Last read Oct 1, 2026. Violation text is HHSC's own wording. The categories are ours, added to help you scan. About this data.