Creme School Of Frisco
9375 LEGACY DR, Frisco, TX 75033 · Collin County
Program
- Type
- Licensed center
- Licensed capacity
- 313
- Ages
- Infant, Toddler, Pre-Kindergarten, School
- Hours
- 06:30 AM-06:30 PM
- Director / administrator
- Jacquelynne Fairbourn
- Phone
- (972) 464-4242
- Regulated since
- Aug 17, 2023
- HHSC IDs
- Operation 1449563 · number 1776662
- Official record
- HHSC Child Care Search
Violations by category
Year by year
| Year | Violations | Serious | Main categories |
|---|---|---|---|
| 2026 | 4 | 0 | Staff background & training (4) |
| 2025 | 6 | 4 | Food & allergies (4), Other (2) |
| 2024 | 18 | 6 | Supervision & ratios (2), Safety & premises (8), Food & allergies (2), Records & paperwork (6) |
| 2023 | 2 | 0 | Safety & premises (2) |
Inspections, investigations & assessments
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Jun 30, 2026 Inspection · Deficiencies cited
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Staff background & training
5 staff members are lacking communicable disease training.
HHSC 746.1309(e) — Documented Annual Training- Required Content
HHSC risk weight: Medium. Corrected 2026-07-14. Correction verified 2026-07-10.
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Staff background & training
The director has safety trainings in this section that need to be completed.
HHSC 746.1311(e) — Director Annual Training - Additional required topics
HHSC risk weight: Medium. Corrected 2026-07-14. Correction verified 2026-07-10.
HHSC inspection history · no longer published by HHSC; kept here
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Staff background & training
-
Jun 30, 2026 Inspection · Deficiencies cited
-
Staff background & training
5 staff members are lacking communicable disease training.
HHSC 746.1309(e) — Documented Annual Training- Required Content
HHSC risk weight: Medium. Corrected 2026-07-14. Correction verified 2026-07-10.
-
Staff background & training
The director has safety trainings in this section that need to be completed.
HHSC 746.1311(e) — Director Annual Training - Additional required topics
HHSC risk weight: Medium. Corrected 2026-07-14. Correction verified 2026-07-10.
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Staff background & training
-
Jan 22, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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Jan 22, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Dec 4, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
-
Dec 4, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Nov 24, 2025 Report · Deficiencies cited (self-report)
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Food & allergies Serious
This standard was evaluated for this investigation. Based on the information provided, the caregiver didn't use good judgement by verifying that the infant was being fed the correct bottle.
HHSC 746.1201(1) — Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control
HHSC risk weight: High. Corrected 2026-01-08. Correction verified 2026-01-22.
-
Food & allergies
This standard was evaluated for this investigation. Based on the information provided, an infant's bottles weren't labeled as required.
HHSC 746.2419(6) — Requirements for Feeding Infants - Label Bottles/Cups
HHSC risk weight: Medium High. Corrected 2026-01-08. Correction verified 2026-01-22.
HHSC inspection history · no longer published by HHSC; kept here
-
Food & allergies Serious
-
Nov 24, 2025 Report · Deficiencies cited (self-report)
-
Food & allergies Serious
This standard was evaluated for this investigation. Based on the information provided, the caregiver didn't use good judgement by verifying that the infant was being fed the correct bottle.
HHSC 746.1201(1) — Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control
HHSC risk weight: High. Corrected 2026-01-08. Correction verified 2026-01-22.
-
Food & allergies
This standard was evaluated for this investigation. Based on the information provided, an infant's bottles weren't labeled as required.
HHSC 746.2419(6) — Requirements for Feeding Infants - Label Bottles/Cups
HHSC risk weight: Medium High. Corrected 2026-01-08. Correction verified 2026-01-22.
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Food & allergies Serious
-
Nov 4, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
-
Nov 4, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Oct 31, 2025 Report · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Oct 31, 2025 Report · No deficiencies cited
No violations cited on this visit.
-
Aug 27, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Aug 27, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Apr 15, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Apr 15, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Feb 16, 2025 Report · Deficiencies cited
-
Other Serious
Based on the information received during the DFPS investigation it was determined that the caregiver pulled the child by the arm causing injury.
HHSC 746.2805(3) — Prohibited Punishments - Grabbing and Pulling
HHSC risk weight: High. Corrected 2025-04-03. Correction verified 2025-04-15.
HHSC inspection history · no longer published by HHSC; kept here
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Other Serious
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Feb 16, 2025 Report · Deficiencies cited
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Other Serious
Based on the information received during the DFPS investigation it was determined that the caregiver pulled the child by the arm causing injury.
HHSC 746.2805(3) — Prohibited Punishments - Grabbing and Pulling
HHSC risk weight: High. Corrected 2025-04-03. Correction verified 2025-04-15.
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Other Serious
-
Aug 27, 2024 Inspection · Deficiencies cited
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Safety & premises
Loose fill needs to be added to the outdoor play areas.
HHSC 746.4907(a)(1) — Installation and Maintenance of Loose-fill Surfacing - Six Inches if Equipment 5 Ft or Less
HHSC risk weight: Medium High. Corrected 2024-09-27. Correction verified 2024-09-25.
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Records & paperwork
1 child needs a health statement for child file.
HHSC 746.603(a)(3) — Children's Records - Health Statement
HHSC risk weight: Medium. Corrected 2024-09-27. Correction verified 2024-09-25.
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Records & paperwork
A child in care needs a hearing and vision screening for child file.
HHSC 746.603(a)(6) — Children's Records - Vision and Hearing Screening
HHSC risk weight: Low. Corrected 2024-09-27. Correction verified 2024-09-25.
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Safety & premises
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Aug 27, 2024 Inspection · Deficiencies cited
-
Safety & premises
Loose fill needs to be added to the outdoor play areas.
HHSC 746.4907(a)(1) — Installation and Maintenance of Loose-fill Surfacing - Six Inches if Equipment 5 Ft or Less
HHSC risk weight: Medium High. Corrected 2024-09-27. Correction verified 2024-09-25.
-
Records & paperwork
1 child needs a health statement for child file.
HHSC 746.603(a)(3) — Children's Records - Health Statement
HHSC risk weight: Medium. Corrected 2024-09-27. Correction verified 2024-09-25.
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Records & paperwork
A child in care needs a hearing and vision screening for child file.
HHSC 746.603(a)(6) — Children's Records - Vision and Hearing Screening
HHSC risk weight: Low. Corrected 2024-09-27. Correction verified 2024-09-25.
HHSC inspection history · no longer published by HHSC; kept here
-
Safety & premises
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Aug 1, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Aug 1, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
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Jun 10, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Jun 10, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
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Jun 6, 2024 Report · Deficiencies cited (self-report)
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Safety & premises
Based on the information received during the investigation, the caregiver failed to properly use the highchair when she unfastened the safety straps while the infant was still sitting in the chair causing the child to fall out of the chair.
HHSC 746.2407 — Infant Care Area Furnishings and Equipment -Use of Safety Straps
HHSC risk weight: Medium High. Corrected 2024-07-03. Correction verified 2024-08-01.
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Safety & premises
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Jun 6, 2024 Report · Deficiencies cited (self-report)
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Safety & premises
Based on the information received during the investigation, the caregiver failed to properly use the highchair when she unfastened the safety straps while the infant was still sitting in the chair causing the child to fall out of the chair.
HHSC 746.2407 — Infant Care Area Furnishings and Equipment -Use of Safety Straps
HHSC risk weight: Medium High. Corrected 2024-07-03. Correction verified 2024-08-01.
HHSC inspection history · no longer published by HHSC; kept here
-
Safety & premises
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Mar 8, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Mar 8, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
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Feb 28, 2024 Inspection · Deficiencies cited
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Supervision & ratios Serious
The operation had professional development on 2/19 and has changed the allergy list to where it isn't confusing. A copy of the certificate will be provided once received from Kindercare. This standard was cited duirng today's inspection when a caregiver was observed pushing a child in the head twice as they sat on the floor for storytime.
HHSC 746.1201(1) — Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control
HHSC risk weight: High. Corrected 2024-02-28. Correction verified 2024-03-08.
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Safety & premises
Play equipment in the Toddler AB class is peeling and needs to be replaced. The play equipment was removed during today's inspection and thrown out.
HHSC 746.3701 — Safety - Areas Free From Hazards
HHSC risk weight: Medium High. Corrected at inspection. Corrected 2024-02-28.
HHSC inspection history · no longer published by HHSC; kept here
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Supervision & ratios Serious
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Feb 28, 2024 Inspection · Deficiencies cited
-
Supervision & ratios Serious
The operation had professional development on 2/19 and has changed the allergy list to where it isn't confusing. A copy of the certificate will be provided once received from Kindercare. This standard was cited duirng today's inspection when a caregiver was observed pushing a child in the head twice as they sat on the floor for storytime.
HHSC 746.1201(1) — Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control
HHSC risk weight: High. Corrected 2024-02-28. Correction verified 2024-03-08.
-
Safety & premises
Play equipment in the Toddler AB class is peeling and needs to be replaced. The play equipment was removed during today's inspection and thrown out.
HHSC 746.3701 — Safety - Areas Free From Hazards
HHSC risk weight: Medium High. Corrected at inspection. Corrected 2024-02-28.
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Supervision & ratios Serious
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Jan 18, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
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Jan 18, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Jan 16, 2024 Report · Deficiencies cited
-
Food & allergies Serious
Based on the information received during the investigation, the caregivers didn't practice good judgement by reviewing the posted food menu provided by the parent that listed that the child wasn't to be served pancakes.
HHSC 746.1201(1) — Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control
HHSC risk weight: High. Corrected 2024-02-14. Correction verified 2024-02-28.
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Records & paperwork Serious
Based on the information received during the investigation, the child was served pancakes containing eggs on 1/12/2024. The incident wasn't reported to Licensing until 1/16/2024. The incident wasn't reported by the required timeframe.
HHSC 746.305(a)(6) — Report Situation Placing Children at Risk
HHSC risk weight: High. Corrected 2024-02-14. Correction verified 2024-02-28.
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Safety & premises
Based on the information received during the investigation, the food allergy emergency plan wasn't signed by the parent.
HHSC 746.3819 — Food Allergy Emergency Plan Signed by Parents and Health Care Professional
HHSC risk weight: Medium High. Corrected 2024-02-21. Correction verified 2024-02-28.
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Food & allergies Serious
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Jan 16, 2024 Report · Deficiencies cited
-
Food & allergies Serious
Based on the information received during the investigation, the caregivers didn't practice good judgement by reviewing the posted food menu provided by the parent that listed that the child wasn't to be served pancakes.
HHSC 746.1201(1) — Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control
HHSC risk weight: High. Corrected 2024-02-14. Correction verified 2024-02-28.
-
Records & paperwork Serious
Based on the information received during the investigation, the child was served pancakes containing eggs on 1/12/2024. The incident wasn't reported to Licensing until 1/16/2024. The incident wasn't reported by the required timeframe.
HHSC 746.305(a)(6) — Report Situation Placing Children at Risk
HHSC risk weight: High. Corrected 2024-02-14. Correction verified 2024-02-28.
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Safety & premises
Based on the information received during the investigation, the food allergy emergency plan wasn't signed by the parent.
HHSC 746.3819 — Food Allergy Emergency Plan Signed by Parents and Health Care Professional
HHSC risk weight: Medium High. Corrected 2024-02-21. Correction verified 2024-02-28.
HHSC inspection history · no longer published by HHSC; kept here
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Food & allergies Serious
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Jun 21, 2023 Inspection · Deficiencies cited
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Safety & premises
Two child files were reviewed during today's application inspection. Address for emergency contact is needed.
HHSC 746.605(6) — Required Admission Information - Emergency Contact
HHSC risk weight: Medium High. Corrected 2023-07-05. Correction verified 2023-07-28.
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Safety & premises
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Jun 21, 2023 Inspection · Deficiencies cited
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Safety & premises
Two child files were reviewed during today's application inspection. Address for emergency contact is needed.
HHSC 746.605(6) — Required Admission Information - Emergency Contact
HHSC risk weight: Medium High. Corrected 2023-07-05. Correction verified 2023-07-28.
HHSC inspection history · no longer published by HHSC; kept here
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Safety & premises
Get the full file
HHSC publishes inspections, investigations and assessments from October 2017 onward, with each cited deficiency and its risk weight. Investigation narratives, complaint files and older history require a public information request. The Texas Public Information Act (Texas Government Code Chapter 552) gives anyone the right to ask. You don't have to say why.
Email the request Printable letter (fax or mail)
- Send to
- HHSC Open Records Coordinator, MC-1070 · OpenRecordsRequest@hhs.texas.gov · fax 512-424-6586 · 4601 W. Guadalupe Street, Austin, Texas 78751-3146 · agency instructions
Show the letter text
If something is happening now, report a concern to HHSC Child Care Regulation. For suspected abuse, contact your county child protective services or law enforcement.
Source: Texas Health and Human Services Commission, Child Care Regulation datasets on data.texas.gov. Last read Oct 1, 2026. Violation text is HHSC's own wording. The categories are ours, added to help you scan. About this data.