Alphabest @ Liscano - Frisco

11222 MAMMOTH CAVE LN, Frisco, TX 75035 · Collin County

6cited violations

1serious

7inspections & investigations

0enforcement actions

Program

Type: Licensed center
Licensed capacity: 60
Ages: Pre-Kindergarten
Hours: 02:50 PM-06:30 PM
Phone: (866) 300-7750
Regulated since: Jan 28, 2019
HHSC IDs: Operation 1309994 · number 1676670
Official record: HHSC Child Care Search

Violations by category

Staff background & training 3
Other 3

Year by year

Year	Violations	Serious	Main categories
2025	6	1	Staff background & training (3), Other (3)

Inspections, investigations & assessments

Dec 10, 2025 Inspection · Deficiencies cited
- Other
  The monthly playground maintenance log was observed during the unannounced inspection. The most recent documentation of the maintenance/safety check was from October. This was corrected during the inspection, bringing this standard into compliance.
  
  HHSC 744.3113(b) — Maintenance Procedures for Active Play - Monthly Maintenance Checklist
  
  HHSC risk weight: Medium. Corrected at inspection. Corrected 2025-12-10.
HHSC inspection history
Mar 19, 2025 Assessment · Deficiencies cited
- Staff background & training
  The program director emailed certificates and the transcript for one employee. The documents were reviewed and found to be insufficient. Therefore, this standard is being re-cited.
  
  HHSC 744.1301(a)(5)(A) — Training Requirements for Employees - 15 clock hours Annual Training for Caregivers & Site Directors
  
  HHSC risk weight: Medium High. Corrected 2025-03-19. Correction verified 2025-04-22.
HHSC inspection history
Jan 31, 2025 Inspection · Deficiencies cited
- Staff background & training
  No trainings were available during today's follow-up. The program director was out and not available today.
  
  HHSC 744.1301(a)(5)(A) — Training Requirements for Employees - 15 clock hours Annual Training for Caregivers & Site Directors
  
  HHSC risk weight: Medium High. Corrected 2025-02-14. Correction verified 2025-03-19.
HHSC inspection history
Jan 14, 2025 Inspection · Deficiencies cited
- Other
  The caregiver who was left in charge during the site director's absence was not aware of responsibilities as the designated person in charge.
  
  HHSC 744.1013(b)(2) — Director's Absence - Caregiver in Charge Knows Responsibilities
  
  HHSC risk weight: Medium. Corrected 2025-01-21. Correction verified 2025-01-31.
- Other Serious
  During the walkthrough, a caregiver did not know the correct number of children who were present.
  
  HHSC 744.1205(a)(2) — Responsibilities of Caregivers - Know how many children responsible for
  
  HHSC risk weight: High. Corrected 2025-01-14. Correction verified 2025-01-31.
- Staff background & training
  One caregiver did not have documentation of the required 15 hours of annual training.
  
  HHSC 744.1301(a)(5)(A) — Training Requirements for Employees - 15 clock hours Annual Training for Caregivers & Site Directors
  
  HHSC risk weight: Medium High. Corrected 2025-01-31. Correction verified 2025-01-31.
HHSC inspection history
Feb 8, 2024 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Mar 23, 2023 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
May 10, 2022 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history

Get the full file

HHSC publishes inspections, investigations and assessments from October 2017 onward, with each cited deficiency and its risk weight. Investigation narratives, complaint files and older history require a public information request. The Texas Public Information Act (Texas Government Code Chapter 552) gives anyone the right to ask. You don't have to say why.

Email the request Printable letter (fax or mail)

Send to: HHSC Open Records Coordinator, MC-1070 · OpenRecordsRequest@hhs.texas.gov · fax 512-424-6586 · 4601 W. Guadalupe Street, Austin, Texas 78751-3146 · agency instructions

Show the letter text

Letter text

Dear Open Records Coordinator,

Under the Texas Public Information Act, Texas Government Code Chapter 552, I request copies of the following Child Care Regulation records for AlphaBEST @ Liscano - Frisco, 11222 MAMMOTH CAVE LN, Frisco, TX 75035 (operation ID 1309994, operation number 1676670), for January 1, 2019 to the present:

1. Every inspection, assessment and investigation report, including the deficiencies cited and the operation's corrective actions.
2. Every complaint and self-report intake and its finding.
3. Every corrective or adverse action (evaluation, probation, suspension, revocation, denial, administrative penalty) with related correspondence.
4. Every plan of action or correction the operation submitted, and HHSC's response.

I understand that information made confidential by law (for example the identities of children, families and reporters) may be redacted; please release the remainder. Please provide the records electronically by email. If the cost will exceed $40, please send me an itemized estimate first.

Thank you,

[Your name]
[Email] · [Phone]

If something is happening now, report a concern to HHSC Child Care Regulation. For suspected abuse, contact your county child protective services or law enforcement.

Source: Texas Health and Human Services Commission, Child Care Regulation datasets on data.texas.gov. Last read Oct 1, 2026. Violation text is HHSC's own wording. The categories are ours, added to help you scan. About this data.