Imagination Express Learning Center, LLC

Violations by category

• Cleanliness & sanitation 6
• Supervision & ratios 8
• Discipline & child guidance 2
• Safety & premises 14
• Staff background & training 6
• Records & paperwork 2
• Other 6

Year by year

Inspections, investigations & assessments

1. Aug 26, 2026 Inspection · No deficiencies cited

   No violations cited on this visit.

   HHSC inspection history · no longer published by HHSC; kept here

2. Aug 26, 2026 Inspection · No deficiencies cited

   No violations cited on this visit.

   HHSC inspection history

3. Jul 31, 2026 Inspection · Deficiencies cited
   • Supervision & ratios

     Single-use disposable foam cups were labeled with each child's name in the afterschool room. According to the caregiver the children reuse the same disposable cup through out the day. Note: This was addressed during inspection and the labeled foam cups were discarded.

     HHSC 746.3317(4) — Food Service and Preparation Requirement - Discard Single-Service Items

     HHSC risk weight: Medium High. Corrected at inspection. Corrected 2026-07-31.

   • Safety & premises

     The wooden fence in the outdoor playground was observed with peeling paint and a broken picket. Brush was observed growing through and over a metal fence from the neighboring property into the outdoor playground. This posed a safety hazard as the brush was accessible to children.

     HHSC 746.3407 — Maintenance of Building, Grounds and Equipment

     HHSC risk weight: Medium High. Corrected 2026-08-03. Correction verified 2026-08-20.

   • Cleanliness & sanitation

     A caregiver did not wash a child's hands after a diaper change in the toddler room. Note:This was addressed during inspection and the child's hands were washed.

     HHSC 746.3417(3) — Children Handwashing After Toileting or Diapering

     HHSC risk weight: Medium High. Corrected 2026-07-31. Correction verified 2026-08-20.

   • Cleanliness & sanitation

     A caregiver did not wash their hands after conducting a diaper change in the toddler room. Note: This was addressed during the inspection and the caregiver washed their hands.

     HHSC 746.3505(c) — Diapering Procedures - Use Disposable Gloves

     HHSC risk weight: Medium High. Corrected 2026-07-31. Correction verified 2026-08-20.

   • Safety & premises

     The emergency preparedness plan reviewed did not include the procedures how children will be evacuated or relocated to the designated safe area or alternate shelter, including specific procedures for evacuating and relocating children who are under 24 months of age, who have limited mobility, or who otherwise may need assistance in an emergency, such as children who have mental, visual, or hearing impairments; and the name and address of the alternate shelter away from the center that will be used as needed.

     HHSC 746.5202(1) — Emergency Preparedness Plan - Evacuation, relocation, and sheltering/lock-down procedures

     HHSC risk weight: Medium High. Corrected 2026-08-03. Correction verified 2026-08-20.

   HHSC inspection history

4. Jul 31, 2026 Inspection · Deficiencies cited
   • Supervision & ratios

     Single-use disposable foam cups were labeled with each child's name in the afterschool room. According to the caregiver the children reuse the same disposable cup through out the day. Note: This was addressed during inspection and the labeled foam cups were discarded.

     HHSC 746.3317(4) — Food Service and Preparation Requirement - Discard Single-Service Items

     HHSC risk weight: Medium High. Corrected at inspection. Corrected 2026-07-31.

   • Safety & premises

     The wooden fence in the outdoor playground was observed with peeling paint and a broken picket. Brush was observed growing through and over a metal fence from the neighboring property into the outdoor playground. This posed a safety hazard as the brush was accessible to children.

     HHSC 746.3407 — Maintenance of Building, Grounds and Equipment

     HHSC risk weight: Medium High. Corrected 2026-08-03. Correction verified 2026-08-20.

   • Cleanliness & sanitation

     A caregiver did not wash a child's hands after a diaper change in the toddler room. Note:This was addressed during inspection and the child's hands were washed.

     HHSC 746.3417(3) — Children Handwashing After Toileting or Diapering

     HHSC risk weight: Medium High. Corrected 2026-07-31. Correction verified 2026-08-20.

   • Cleanliness & sanitation

     A caregiver did not wash their hands after conducting a diaper change in the toddler room. Note: This was addressed during the inspection and the caregiver washed their hands.

     HHSC 746.3505(c) — Diapering Procedures - Use Disposable Gloves

     HHSC risk weight: Medium High. Corrected 2026-07-31. Correction verified 2026-08-20.

   • Safety & premises

     The emergency preparedness plan reviewed did not include the procedures how children will be evacuated or relocated to the designated safe area or alternate shelter, including specific procedures for evacuating and relocating children who are under 24 months of age, who have limited mobility, or who otherwise may need assistance in an emergency, such as children who have mental, visual, or hearing impairments; and the name and address of the alternate shelter away from the center that will be used as needed.

     HHSC 746.5202(1) — Emergency Preparedness Plan - Evacuation, relocation, and sheltering/lock-down procedures

     HHSC risk weight: Medium High. Corrected 2026-08-03. Correction verified 2026-08-20.

   HHSC inspection history · no longer published by HHSC; kept here

5. Sep 4, 2025 Inspection · Deficiencies cited
   • Safety & premises

     Brush was observed growing through and over a metal fence from the neighboring property in the school-aged children's outdoor playground. This posed a safety hazard as the brush was accessible to children.

     HHSC 746.3407 — Maintenance of Building, Grounds and Equipment

     HHSC risk weight: Medium High. Corrected 2025-09-08. Correction verified 2025-09-08.

   • Discipline & child guidance

     The operational policies reviewed did not include the following information: (B) Methods for increasing employee and parent awareness of issues regarding child abuse and neglect, including warning signs that a child may be a victim of abuse or neglect and factors indicating a child is at risk for abuse or neglect; (C) Methods for increasing employee and parent awareness of prevention techniques for child abuse and neglect; and (D) Strategies for coordination between the center and appropriate community organizations.

     HHSC 746.501(a)(26) — Written Operational Policies - Preventing and Responding to Abuse and Neglect

     HHSC risk weight: Medium. Corrected 2025-09-08. Correction verified 2025-09-08.

   • Supervision & ratios

     1 of 6 personnel records reviewed was missing the Pre-Employment Affidavit for Applicants for Employment at Certain Child Care Operations (Form 2912).

     HHSC 746.901(5) — Required Personnel Records - Required Affidavit (Form 2912)

     HHSC risk weight: Medium Low. Corrected 2025-09-06. Correction verified 2025-09-05.

   HHSC inspection history

6. Sep 4, 2025 Inspection · Deficiencies cited
   • Safety & premises

     Brush was observed growing through and over a metal fence from the neighboring property in the school-aged children's outdoor playground. This posed a safety hazard as the brush was accessible to children.

     HHSC 746.3407 — Maintenance of Building, Grounds and Equipment

     HHSC risk weight: Medium High. Corrected 2025-09-08. Correction verified 2025-09-08.

   • Discipline & child guidance

     The operational policies reviewed did not include the following information: (B) Methods for increasing employee and parent awareness of issues regarding child abuse and neglect, including warning signs that a child may be a victim of abuse or neglect and factors indicating a child is at risk for abuse or neglect; (C) Methods for increasing employee and parent awareness of prevention techniques for child abuse and neglect; and (D) Strategies for coordination between the center and appropriate community organizations.

     HHSC 746.501(a)(26) — Written Operational Policies - Preventing and Responding to Abuse and Neglect

     HHSC risk weight: Medium. Corrected 2025-09-08. Correction verified 2025-09-08.

   • Supervision & ratios

     1 of 6 personnel records reviewed was missing the Pre-Employment Affidavit for Applicants for Employment at Certain Child Care Operations (Form 2912).

     HHSC 746.901(5) — Required Personnel Records - Required Affidavit (Form 2912)

     HHSC risk weight: Medium Low. Corrected 2025-09-06. Correction verified 2025-09-05.

   HHSC inspection history · no longer published by HHSC; kept here

7. Jan 24, 2025 Assessment · Deficiencies cited
   • Records & paperwork

     A review of the Employees Who Left Employment in 2024 data from January 21, 2025, revealed the center had not reported the number of employees who left employment in 2024 by January 15, 2025, as required.

     HHSC 746.303(b) — Report Number of Employees

     HHSC risk weight: Medium Low. Corrected 2025-02-02. Correction verified 2025-01-27.

   HHSC inspection history · no longer published by HHSC; kept here

8. Jan 24, 2025 Assessment · Deficiencies cited
   • Records & paperwork

     A review of the Employees Who Left Employment in 2024 data from January 21, 2025, revealed the center had not reported the number of employees who left employment in 2024 by January 15, 2025, as required.

     HHSC 746.303(b) — Report Number of Employees

     HHSC risk weight: Medium Low. Corrected 2025-02-02. Correction verified 2025-01-27.

   HHSC inspection history

9. Sep 5, 2024 Inspection · No deficiencies cited

   No violations cited on this visit.

   HHSC inspection history

10. Sep 5, 2024 Inspection · No deficiencies cited

    No violations cited on this visit.

    HHSC inspection history · no longer published by HHSC; kept here

11. Oct 5, 2023 Inspection · No deficiencies cited

    No violations cited on this visit.

    HHSC inspection history · no longer published by HHSC; kept here

12. Oct 5, 2023 Inspection · No deficiencies cited

    No violations cited on this visit.

    HHSC inspection history

13. Sep 26, 2023 Inspection · Deficiencies cited
    • Supervision & ratios

      There was a broken tree branch at the operation.

      HHSC 746.3407 — Maintenance of Building, Grounds and Equipment

      HHSC risk weight: Medium High. Corrected 2023-09-29. Correction verified 2023-10-05.

    HHSC inspection history

14. Sep 26, 2023 Inspection · Deficiencies cited
    • Supervision & ratios

      There was a broken tree branch at the operation.

      HHSC 746.3407 — Maintenance of Building, Grounds and Equipment

      HHSC risk weight: Medium High. Corrected 2023-09-29. Correction verified 2023-10-05.

    HHSC inspection history · no longer published by HHSC; kept here

15. Oct 13, 2022 Inspection · No deficiencies cited

    No violations cited on this visit.

    HHSC inspection history

16. Oct 13, 2022 Inspection · No deficiencies cited

    No violations cited on this visit.

    HHSC inspection history · no longer published by HHSC; kept here

17. Oct 6, 2022 Inspection · Deficiencies cited
    • Cleanliness & sanitation

      The vent in two classrooms was observed with dust and debris. Corrected at Inspection: The vents were cleaned during the inspection.

      HHSC 746.3407 — Maintenance of Building, Grounds and Equipment

      HHSC risk weight: Medium High. Corrected at inspection. Corrected 2022-10-06.

    • Supervision & ratios

      There was no gas leak inspection conducted for the child care operation.

      HHSC 746.5401 — Requirement of Gas Leak Inspection

      HHSC risk weight: Medium High. Corrected 2022-10-10. Correction verified 2022-10-13.

    • Safety & premises Serious

      The child safety alarm in one transportation vehicle was not working properly.

      HHSC 746.5625(b) — Electronic Child Safety Alarm - installed and maintained according to manufacturer's instructions

      HHSC risk weight: High. Corrected 2022-10-10. Correction verified 2022-10-13.

    HHSC inspection history · no longer published by HHSC; kept here

18. Oct 6, 2022 Inspection · Deficiencies cited
    • Cleanliness & sanitation

      The vent in two classrooms was observed with dust and debris. Corrected at Inspection: The vents were cleaned during the inspection.

      HHSC 746.3407 — Maintenance of Building, Grounds and Equipment

      HHSC risk weight: Medium High. Corrected at inspection. Corrected 2022-10-06.

    • Supervision & ratios

      There was no gas leak inspection conducted for the child care operation.

      HHSC 746.5401 — Requirement of Gas Leak Inspection

      HHSC risk weight: Medium High. Corrected 2022-10-10. Correction verified 2022-10-13.

    • Safety & premises Serious

      The child safety alarm in one transportation vehicle was not working properly.

      HHSC 746.5625(b) — Electronic Child Safety Alarm - installed and maintained according to manufacturer's instructions

      HHSC risk weight: High. Corrected 2022-10-10. Correction verified 2022-10-13.

    HHSC inspection history

19. Feb 25, 2022 Inspection · No deficiencies cited

    No violations cited on this visit.

    HHSC inspection history

20. Feb 25, 2022 Inspection · No deficiencies cited

    No violations cited on this visit.

    HHSC inspection history · no longer published by HHSC; kept here

21. Feb 17, 2022 Inspection · Deficiencies cited
    • Other Serious

      An infant was asleep facing down in the play yard.

      HHSC 746.2427 — AP Infants Sleep on Backs or Must Have Completed and Signed Sleep Exception Form for the Infant

      HHSC risk weight: High. Corrected 2022-02-17. Correction verified 2022-02-25.

    HHSC inspection history

22. Feb 17, 2022 Inspection · Deficiencies cited
    • Other Serious

      An infant was asleep facing down in the play yard.

      HHSC 746.2427 — AP Infants Sleep on Backs or Must Have Completed and Signed Sleep Exception Form for the Infant

      HHSC risk weight: High. Corrected 2022-02-17. Correction verified 2022-02-25.

    HHSC inspection history · no longer published by HHSC; kept here

23. Feb 16, 2022 Report · No deficiencies cited

    No violations cited on this visit.

    HHSC inspection history · no longer published by HHSC; kept here

24. Feb 16, 2022 Report · No deficiencies cited

    No violations cited on this visit.

    HHSC inspection history

25. Nov 30, 2021 Inspection · No deficiencies cited

    No violations cited on this visit.

    HHSC inspection history

26. Nov 30, 2021 Inspection · No deficiencies cited

    No violations cited on this visit.

    HHSC inspection history · no longer published by HHSC; kept here

27. Nov 19, 2021 Inspection · Deficiencies cited
    • Staff background & training

      Director did not have a current Transportation Training.

      HHSC 746.1316(a) — Transportation Safety Training -Director and Employee Complete 2 Hours Annually

      HHSC risk weight: Medium High. Corrected 2021-11-22. Correction verified 2021-11-24.

    • Other Serious

      There was a 5- gallon bucket full of water outside the door of the Infant room in the playground area. Note: The bucket was emptied and removed during the inspection.

      HHSC 746.3701(8) — Safety - Bodies of Water Inaccessible to Children

      HHSC risk weight: High. Corrected 2021-11-19. Correction verified 2021-11-29.

    HHSC inspection history

28. Nov 19, 2021 Inspection · Deficiencies cited
    • Staff background & training

      Director did not have a current Transportation Training.

      HHSC 746.1316(a) — Transportation Safety Training -Director and Employee Complete 2 Hours Annually

      HHSC risk weight: Medium High. Corrected 2021-11-22. Correction verified 2021-11-24.

    • Other Serious

      There was a 5- gallon bucket full of water outside the door of the Infant room in the playground area. Note: The bucket was emptied and removed during the inspection.

      HHSC 746.3701(8) — Safety - Bodies of Water Inaccessible to Children

      HHSC risk weight: High. Corrected 2021-11-19. Correction verified 2021-11-29.

    HHSC inspection history · no longer published by HHSC; kept here

29. Nov 9, 2021 Inspection · Deficiencies cited
    • Staff background & training

      An employee record did not have documentation showing how the employee meets the education requirements. Corrected at Inspection: The employee will not working as a caregiver.

      HHSC 746.1107(2) — Additional Minimum Qualifications for Caregivers - HS Diploma, Equivalent, Certification of Completion

      HHSC risk weight: Medium High. Corrected 2021-11-09. Correction verified 2021-11-09.

    • Safety & premises

      The wooden garden borders were damage exposing the nails on the connection corners. There was garden shovel accessible to the children during outdoor play. There was a bench with chipped paint at the school age playground area. There were two pieces of broken metal pole which pose a risk for the children during outdoor play. There was a wooden bridge and play structure with chipped paint at the toddler/infant outdoor play area.

      HHSC 746.3701 — Safety - Areas Free From Hazards

      HHSC risk weight: Medium High. Corrected 2021-11-10. Correction verified 2021-11-19.

    • Other

      The loose fill surfacing, pea gravel, for two play structures was not at the required depth.

      HHSC 746.4907(d) — Installation and Maintenance of Loose-fill Surfacing - Proper Depth Maintained

      HHSC risk weight: Medium High. Corrected 2021-11-24. Correction verified 2021-11-30.

    • Safety & premises Serious

      The fire extinguisher in one of the transportation vehicles was last serviced on March 2020. One of the transportation vehicles was observed with used faced mask and candy wrappers on the floor. Corrected at Inspection: The fire extinguisher was serviced during the inspection. The trash from the transportation vehicle was removed.

      HHSC 746.5617(a)(5) — Required Equipment in Vehicles - Fire Extinguisher

      HHSC risk weight: High. Corrected at inspection. Corrected 2021-11-09.

    • Safety & premises Serious

      The child safety alarm for a transportation vehicle was not working properly.

      HHSC 746.5625(b) — Electronic Child Safety Alarm - installed and maintained according to manufacturer's instructions

      HHSC risk weight: High. Corrected 2021-11-11. Correction verified 2021-11-19.

    • Staff background & training

      Trainings hours for two employees were not available for review.

      HHSC 746.901(5) — Required Personnel Records- Training Hours

      HHSC risk weight: Medium. Corrected 2021-11-11. Correction verified 2021-11-19.

    HHSC inspection history · no longer published by HHSC; kept here

30. Nov 9, 2021 Inspection · Deficiencies cited
    • Staff background & training

      An employee record did not have documentation showing how the employee meets the education requirements. Corrected at Inspection: The employee will not working as a caregiver.

      HHSC 746.1107(2) — Additional Minimum Qualifications for Caregivers - HS Diploma, Equivalent, Certification of Completion

      HHSC risk weight: Medium High. Corrected 2021-11-09. Correction verified 2021-11-09.

    • Safety & premises

      The wooden garden borders were damage exposing the nails on the connection corners. There was garden shovel accessible to the children during outdoor play. There was a bench with chipped paint at the school age playground area. There were two pieces of broken metal pole which pose a risk for the children during outdoor play. There was a wooden bridge and play structure with chipped paint at the toddler/infant outdoor play area.

      HHSC 746.3701 — Safety - Areas Free From Hazards

      HHSC risk weight: Medium High. Corrected 2021-11-10. Correction verified 2021-11-19.

    • Other

      The loose fill surfacing, pea gravel, for two play structures was not at the required depth.

      HHSC 746.4907(d) — Installation and Maintenance of Loose-fill Surfacing - Proper Depth Maintained

      HHSC risk weight: Medium High. Corrected 2021-11-24. Correction verified 2021-11-30.

    • Safety & premises Serious

      The fire extinguisher in one of the transportation vehicles was last serviced on March 2020. One of the transportation vehicles was observed with used faced mask and candy wrappers on the floor. Corrected at Inspection: The fire extinguisher was serviced during the inspection. The trash from the transportation vehicle was removed.

      HHSC 746.5617(a)(5) — Required Equipment in Vehicles - Fire Extinguisher

      HHSC risk weight: High. Corrected at inspection. Corrected 2021-11-09.

    • Safety & premises Serious

      The child safety alarm for a transportation vehicle was not working properly.

      HHSC 746.5625(b) — Electronic Child Safety Alarm - installed and maintained according to manufacturer's instructions

      HHSC risk weight: High. Corrected 2021-11-11. Correction verified 2021-11-19.

    • Staff background & training

      Trainings hours for two employees were not available for review.

      HHSC 746.901(5) — Required Personnel Records- Training Hours

      HHSC risk weight: Medium. Corrected 2021-11-11. Correction verified 2021-11-19.

    HHSC inspection history