Primrose School Of Eldorado
3999 ELDORADO PKWY, Mckinney, TX 75070 · Collin County
Program
- Type
- Licensed center
- Licensed capacity
- 197
- Ages
- Infant, Toddler, Pre-Kindergarten, School
- Hours
- 06:30 AM-06:30 PM
- Director / administrator
- Liliana Hernandez
- Phone
- (972) 529-2091
- Regulated since
- Dec 10, 2003
- HHSC IDs
- Operation 239428 · number 834314
- Official record
- HHSC Child Care Search
Violations by category
Year by year
| Year | Violations | Serious | Main categories |
|---|---|---|---|
| 2025 | 12 | 4 | Supervision & ratios (8), Staff background & training (2), Other (2) |
| 2024 | 8 | 2 | Illness & medication (2), Discipline & child guidance (2), Records & paperwork (2), Other (2) |
| 2023 | 18 | 12 | Supervision & ratios (10), Food & allergies (2), Staff background & training (2), Records & paperwork (2), Other (2) |
| 2022 | 22 | 14 | Illness & medication (4), Supervision & ratios (4), Staff background & training (6), Other (8) |
Inspections, investigations & assessments
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Jun 1, 2026 Report · No deficiencies cited
No violations cited on this visit.
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Jun 1, 2026 Report · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Mar 12, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
-
Mar 12, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Mar 6, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
-
Mar 6, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Feb 6, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
-
Feb 6, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Feb 4, 2026 Report · No deficiencies cited
No violations cited on this visit.
-
Feb 4, 2026 Report · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Jul 29, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Jul 29, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
-
Jul 22, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
-
Jul 22, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Jul 2, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
-
Jul 2, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Jun 30, 2025 Report · Deficiencies cited (self-report)
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Other Serious
The standard was evaluated for a standard investigation and was found not in compliance. Based on interviews with the staff and the parent of a young child, a caregiver grabbed a young child's arm to stop them from running away which resulted in the child falling and hitting their mouth on the pole of a play structure.
HHSC 746.2805(3) — Prohibited Punishments - Grabbing and Pulling
HHSC risk weight: High. Corrected 2025-07-25. Correction verified 2025-07-29.
HHSC inspection history · no longer published by HHSC; kept here
-
Other Serious
-
Jun 30, 2025 Report · Deficiencies cited (self-report)
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Other Serious
The standard was evaluated for a standard investigation and was found not in compliance. Based on interviews with the staff and the parent of a young child, a caregiver grabbed a young child's arm to stop them from running away which resulted in the child falling and hitting their mouth on the pole of a play structure.
HHSC 746.2805(3) — Prohibited Punishments - Grabbing and Pulling
HHSC risk weight: High. Corrected 2025-07-25. Correction verified 2025-07-29.
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Other Serious
-
Apr 9, 2025 Inspection · Deficiencies cited
-
Staff background & training
Two caregivers did not have documentation on file acknowledging that an orientation is complete.
HHSC 746.1301(a)(1)(A) — Training Requirements for Employees, Caregivers, and Directors - Orientation
HHSC risk weight: Medium High. Corrected 2025-04-23. Correction verified 2025-04-16.
-
Supervision & ratios
The operation does not have a current health inspection. The last annual health inspection is documented 2/28/2024.
HHSC 746.3401(a) — Annual Sanitation Inspection
HHSC risk weight: Medium High. Corrected 2025-04-23. Correction verified 2025-04-16.
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Supervision & ratios
The operation did not have the current Children Product Certification form to validate that the CPSC recall list have been view and all of the materials in the operation that are used by children are safe. The Children Safety Product Certification form was last documented 8/26/2023.
HHSC 746.4135(b) — Children's Products- Annual Certification
HHSC risk weight: Medium. Corrected 2025-04-23. Correction verified 2025-04-16.
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Supervision & ratios Serious
The operation does not have a current fire inspection conducted by a fire marshal. The last fire inspection documented 8/24/2023.
HHSC 746.5101(a) — Annual Fire Inspection - Before Initial Permit Issued and Every 12 Months
HHSC risk weight: High. Corrected 2025-04-23. Correction verified 2025-04-22.
-
Supervision & ratios
The operation has not conducted a current CO detector. The director corrected the deficiency during the inspection by testing the CO detector test.
HHSC 746.5537(a)(2) — Electronic or Battery-Operated Carbon Monoxide Detector-Check All Detectors Monthly
HHSC risk weight: Medium High. Corrected at inspection. Corrected 2025-04-09.
HHSC inspection history · no longer published by HHSC; kept here
-
Staff background & training
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Apr 9, 2025 Inspection · Deficiencies cited
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Staff background & training
Two caregivers did not have documentation on file acknowledging that an orientation is complete.
HHSC 746.1301(a)(1)(A) — Training Requirements for Employees, Caregivers, and Directors - Orientation
HHSC risk weight: Medium High. Corrected 2025-04-23. Correction verified 2025-04-16.
-
Supervision & ratios
The operation does not have a current health inspection. The last annual health inspection is documented 2/28/2024.
HHSC 746.3401(a) — Annual Sanitation Inspection
HHSC risk weight: Medium High. Corrected 2025-04-23. Correction verified 2025-04-16.
-
Supervision & ratios
The operation did not have the current Children Product Certification form to validate that the CPSC recall list have been view and all of the materials in the operation that are used by children are safe. The Children Safety Product Certification form was last documented 8/26/2023.
HHSC 746.4135(b) — Children's Products- Annual Certification
HHSC risk weight: Medium. Corrected 2025-04-23. Correction verified 2025-04-16.
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Supervision & ratios Serious
The operation does not have a current fire inspection conducted by a fire marshal. The last fire inspection documented 8/24/2023.
HHSC 746.5101(a) — Annual Fire Inspection - Before Initial Permit Issued and Every 12 Months
HHSC risk weight: High. Corrected 2025-04-23. Correction verified 2025-04-22.
-
Supervision & ratios
The operation has not conducted a current CO detector. The director corrected the deficiency during the inspection by testing the CO detector test.
HHSC 746.5537(a)(2) — Electronic or Battery-Operated Carbon Monoxide Detector-Check All Detectors Monthly
HHSC risk weight: Medium High. Corrected at inspection. Corrected 2025-04-09.
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Staff background & training
-
Jun 14, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Jun 14, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
-
Jun 12, 2024 Report · Deficiencies cited (self-report)
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Other
Based on interviews with a caregiver and a parent witness, a caregiver was observed hitting a young child to redirect the young child's behavior.
HHSC 746.2803(4)(C) — Positive Methods of Discipline and Guidance - Redirecting Behavior
HHSC risk weight: Medium High. Corrected 2024-07-01. Correction verified 2024-07-01.
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Discipline & child guidance Serious
Based on interviews with the staff and the parent witness, the operation was found out of the compliance with the standard evaluated. The caregiver was observed hitting a young child on the wrist.
HHSC 746.2805(1) — Prohibited Punishments - Corporal Punishment
HHSC risk weight: High. Corrected 2024-07-01. Correction verified 2024-07-01.
HHSC inspection history · no longer published by HHSC; kept here
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Other
-
Jun 12, 2024 Report · Deficiencies cited (self-report)
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Other
Based on interviews with a caregiver and a parent witness, a caregiver was observed hitting a young child to redirect the young child's behavior.
HHSC 746.2803(4)(C) — Positive Methods of Discipline and Guidance - Redirecting Behavior
HHSC risk weight: Medium High. Corrected 2024-07-01. Correction verified 2024-07-01.
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Discipline & child guidance Serious
Based on interviews with the staff and the parent witness, the operation was found out of the compliance with the standard evaluated. The caregiver was observed hitting a young child on the wrist.
HHSC 746.2805(1) — Prohibited Punishments - Corporal Punishment
HHSC risk weight: High. Corrected 2024-07-01. Correction verified 2024-07-01.
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Other
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May 21, 2024 Inspection · Deficiencies cited
-
Records & paperwork
A child did not have a health statement on file.
HHSC 746.603(a)(3) — Children's Records - Health Statement
HHSC risk weight: Medium. Corrected 2024-05-27. Correction verified 2024-05-31.
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Illness & medication
Three children did not have current immunizations on file.
HHSC 746.603(a)(4) — Children's Records - Immunizations
HHSC risk weight: Medium. Corrected 2024-05-27. Correction verified 2024-05-31.
HHSC inspection history · no longer published by HHSC; kept here
-
Records & paperwork
-
May 21, 2024 Inspection · Deficiencies cited
-
Records & paperwork
A child did not have a health statement on file.
HHSC 746.603(a)(3) — Children's Records - Health Statement
HHSC risk weight: Medium. Corrected 2024-05-27. Correction verified 2024-05-31.
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Illness & medication
Three children did not have current immunizations on file.
HHSC 746.603(a)(4) — Children's Records - Immunizations
HHSC risk weight: Medium. Corrected 2024-05-27. Correction verified 2024-05-31.
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Records & paperwork
-
May 2, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
-
May 2, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
May 1, 2024 Report · No deficiencies cited (self-report)
No violations cited on this visit.
-
May 1, 2024 Report · No deficiencies cited (self-report)
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Feb 29, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Feb 29, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Feb 20, 2024 Report · No deficiencies cited
No violations cited on this visit.
-
Feb 20, 2024 Report · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Dec 13, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
-
Dec 13, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
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Dec 12, 2023 Report · Deficiencies cited (self-report)
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Food & allergies Serious
This standard was evaluated during the investigation and was found to be deficient. Two infants had similar looking bottles labeled with their names. A caregiver did not use good judgement when they did not check the name on one bottle before giving it to an infant. This resulted in the infant being fed a bottle, containing breastmilk, which belonged to the other infant.
HHSC 746.1201(1) — Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control
HHSC risk weight: High. Corrected 2024-01-10. Correction verified 2024-01-26.
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Food & allergies Serious
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Dec 12, 2023 Report · Deficiencies cited (self-report)
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Food & allergies Serious
This standard was evaluated during the investigation and was found to be deficient. Two infants had similar looking bottles labeled with their names. A caregiver did not use good judgement when they did not check the name on one bottle before giving it to an infant. This resulted in the infant being fed a bottle, containing breastmilk, which belonged to the other infant.
HHSC 746.1201(1) — Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control
HHSC risk weight: High. Corrected 2024-01-10. Correction verified 2024-01-26.
HHSC inspection history · no longer published by HHSC; kept here
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Food & allergies Serious
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Nov 15, 2023 Inspection · Deficiencies cited
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Staff background & training Serious
A caregiver was present in a classroom with children without having a record of a background check being run for them under the operation's name. This was corrected at inspection when the caregiver left the operation, and the administrative staff ran a background check for the caregiver.
HHSC 745.641 — AP Background check results - Must receive notification prior to allowing subject to be present at your operation
HHSC risk weight: High. Corrected at inspection. Corrected 2023-11-15.
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Staff background & training Serious
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Nov 15, 2023 Inspection · Deficiencies cited
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Staff background & training Serious
A caregiver was present in a classroom with children without having a record of a background check being run for them under the operation's name. This was corrected at inspection when the caregiver left the operation, and the administrative staff ran a background check for the caregiver.
HHSC 745.641 — AP Background check results - Must receive notification prior to allowing subject to be present at your operation
HHSC risk weight: High. Corrected at inspection. Corrected 2023-11-15.
HHSC inspection history · no longer published by HHSC; kept here
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Staff background & training Serious
-
Aug 24, 2023 Report · Deficiencies cited
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Supervision & ratios Serious
Based on information obtained during a DFPS investigation it was determined that due to a child being left unattended on the playground. The caregiver was not providing supervision that ensured the safety of the child in care.
HHSC 746.1205(a)(4) — Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
HHSC risk weight: High. Corrected 2023-11-03.
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Supervision & ratios Serious
Based on information obtained during the DFPS investigation it was determined the operation did not report that a child was left unsupervised on the playground.
HHSC 746.305(a)(6) — Report Situation Placing Children at Risk
HHSC risk weight: High. Corrected 2023-11-03.
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Other Serious
Based on the information obtained during a DFPS investigation it was determined that parents of an child in care were not notified when that child was left unsupervised on the playground.
HHSC 746.307(b)(4) — Parental Communication - Situation that Placed a Child at Risk
HHSC risk weight: High. Corrected 2023-11-03.
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Supervision & ratios Serious
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Aug 24, 2023 Report · Deficiencies cited
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Supervision & ratios Serious
Based on information obtained during a DFPS investigation it was determined that due to a child being left unattended on the playground. The caregiver was not providing supervision that ensured the safety of the child in care.
HHSC 746.1205(a)(4) — Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
HHSC risk weight: High. Corrected 2023-11-03.
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Supervision & ratios Serious
Based on information obtained during the DFPS investigation it was determined the operation did not report that a child was left unsupervised on the playground.
HHSC 746.305(a)(6) — Report Situation Placing Children at Risk
HHSC risk weight: High. Corrected 2023-11-03.
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Other Serious
Based on the information obtained during a DFPS investigation it was determined that parents of an child in care were not notified when that child was left unsupervised on the playground.
HHSC 746.307(b)(4) — Parental Communication - Situation that Placed a Child at Risk
HHSC risk weight: High. Corrected 2023-11-03.
HHSC inspection history · no longer published by HHSC; kept here
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Supervision & ratios Serious
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Jun 30, 2023 Report · Deficiencies cited
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Supervision & ratios
Based on information obtained during a DFPS investigation it was determined that caregivers at the operation were not redirecting children with positive statements. It was mentioned that spraying water from bottles was utilized to redirect the children.
HHSC 746.2803(4)(C) — Positive Methods of Discipline and Guidance - Redirecting Behavior
HHSC risk weight: Medium High. Corrected 2023-08-18. Correction verified 2023-08-24.
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Supervision & ratios
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Jun 30, 2023 Report · Deficiencies cited
-
Supervision & ratios
Based on information obtained during a DFPS investigation it was determined that caregivers at the operation were not redirecting children with positive statements. It was mentioned that spraying water from bottles was utilized to redirect the children.
HHSC 746.2803(4)(C) — Positive Methods of Discipline and Guidance - Redirecting Behavior
HHSC risk weight: Medium High. Corrected 2023-08-18. Correction verified 2023-08-24.
HHSC inspection history · no longer published by HHSC; kept here
-
Supervision & ratios
-
Jun 22, 2023 Inspection · Deficiencies cited
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Records & paperwork
At the time of inspection, one child did not have their completed vision and hearing screening on file for review.
HHSC 746.603(a)(6) — Children's Records - Vision and Hearing Screening
HHSC risk weight: Low. Corrected 2023-07-06. Correction verified 2023-07-07.
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Records & paperwork
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Jun 22, 2023 Inspection · Deficiencies cited
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Records & paperwork
At the time of inspection, one child did not have their completed vision and hearing screening on file for review.
HHSC 746.603(a)(6) — Children's Records - Vision and Hearing Screening
HHSC risk weight: Low. Corrected 2023-07-06. Correction verified 2023-07-07.
HHSC inspection history · no longer published by HHSC; kept here
-
Records & paperwork
-
Jun 2, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
-
Jun 2, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
May 30, 2023 Report · No deficiencies cited (self-report)
No violations cited on this visit.
-
May 30, 2023 Report · No deficiencies cited (self-report)
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Apr 28, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Apr 28, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
-
Mar 21, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
-
Mar 21, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Mar 17, 2023 Report · Deficiencies cited (self-report)
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Supervision & ratios Serious
As a result of the investigation, it was determined that the operation was deficient according to this standard. The caregiver was no aware of where the child was and stated so in their interview.
HHSC 746.1205(a)(4) — Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
HHSC risk weight: High. Corrected 2023-04-04. Correction verified 2023-04-28.
HHSC inspection history · no longer published by HHSC; kept here
-
Supervision & ratios Serious
-
Mar 17, 2023 Report · Deficiencies cited (self-report)
-
Supervision & ratios Serious
As a result of the investigation, it was determined that the operation was deficient according to this standard. The caregiver was no aware of where the child was and stated so in their interview.
HHSC 746.1205(a)(4) — Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
HHSC risk weight: High. Corrected 2023-04-04. Correction verified 2023-04-28.
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Supervision & ratios Serious
-
Jan 18, 2023 Assessment · Deficiencies cited
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Supervision & ratios
The operation did not complete the required survey to indicate the number of employees that left the operation during the year 2022.
HHSC 746.303(b) — Report Number of Employees
HHSC risk weight: Medium Low. Corrected 2023-01-20. Correction verified 2023-01-19.
HHSC inspection history · no longer published by HHSC; kept here
-
Supervision & ratios
-
Jan 18, 2023 Assessment · Deficiencies cited
-
Supervision & ratios
The operation did not complete the required survey to indicate the number of employees that left the operation during the year 2022.
HHSC 746.303(b) — Report Number of Employees
HHSC risk weight: Medium Low. Corrected 2023-01-20. Correction verified 2023-01-19.
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Supervision & ratios
-
Dec 2, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Dec 2, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
-
Nov 18, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
-
Nov 18, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Oct 24, 2022 Inspection · Deficiencies cited
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Staff background & training Serious
During the inspection the operation allowed a staff member to be present without an initial background check being run. The operation corrected this during the inspection when the staff member left the operation during lunch and was asked not to return.
HHSC 745.621(a)(2) — AP Initial background checks submitted - At the time you hire someone
HHSC risk weight: High. Corrected at inspection. Corrected 2022-10-24.
HHSC inspection history · no longer published by HHSC; kept here
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Staff background & training Serious
-
Oct 24, 2022 Inspection · Deficiencies cited
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Staff background & training Serious
During the inspection the operation allowed a staff member to be present without an initial background check being run. The operation corrected this during the inspection when the staff member left the operation during lunch and was asked not to return.
HHSC 745.621(a)(2) — AP Initial background checks submitted - At the time you hire someone
HHSC risk weight: High. Corrected at inspection. Corrected 2022-10-24.
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Staff background & training Serious
-
Oct 21, 2022 Report · Deficiencies cited (self-report)
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Supervision & ratios Serious
This standard was evaluated during the investigation and was found to be deficient. A caregiver left a child alone in the classroom. The child was found later by another staff member.
HHSC 746.1203(4) — Responsibilities of Caregivers - Supervision of Children
HHSC risk weight: High. Corrected 2022-11-18. Correction verified 2022-12-02.
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Illness & medication
Based on a review of the parent signature in the child file and interviews conducted, it was determined the signature on the incident report was not the parent's original signature.
HHSC 746.707 — Incident/Illness Report Form Shared with Parent
HHSC risk weight: Medium. Corrected 2022-11-18. Correction verified 2022-12-02.
HHSC inspection history · no longer published by HHSC; kept here
-
Supervision & ratios Serious
-
Oct 21, 2022 Report · Deficiencies cited (self-report)
-
Supervision & ratios Serious
This standard was evaluated during the investigation and was found to be deficient. A caregiver left a child alone in the classroom. The child was found later by another staff member.
HHSC 746.1203(4) — Responsibilities of Caregivers - Supervision of Children
HHSC risk weight: High. Corrected 2022-11-18. Correction verified 2022-12-02.
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Illness & medication
Based on a review of the parent signature in the child file and interviews conducted, it was determined the signature on the incident report was not the parent's original signature.
HHSC 746.707 — Incident/Illness Report Form Shared with Parent
HHSC risk weight: Medium. Corrected 2022-11-18. Correction verified 2022-12-02.
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Supervision & ratios Serious
-
Oct 14, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Oct 14, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
-
Oct 13, 2022 Report · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Oct 13, 2022 Report · No deficiencies cited
No violations cited on this visit.
-
Sep 2, 2022 Inspection · Deficiencies cited
-
Staff background & training Serious
A caregiver was present in the childcare center in direct care with a group of children with a pending background check. Additional steps had not been taken to ensure clearance prior to the caregiver being present.
HHSC 745.641 — AP Background check results - Must receive notification prior to allowing subject to be present at your operation
HHSC risk weight: High. Corrected 2022-09-02. Correction verified 2022-09-02.
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Staff background & training Serious
-
Sep 2, 2022 Inspection · Deficiencies cited
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Staff background & training Serious
A caregiver was present in the childcare center in direct care with a group of children with a pending background check. Additional steps had not been taken to ensure clearance prior to the caregiver being present.
HHSC 745.641 — AP Background check results - Must receive notification prior to allowing subject to be present at your operation
HHSC risk weight: High. Corrected 2022-09-02. Correction verified 2022-09-02.
HHSC inspection history · no longer published by HHSC; kept here
-
Staff background & training Serious
-
Sep 1, 2022 Report · Deficiencies cited (self-report)
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Other Serious
This standard was tasked over this investigation and found to be deficient. It was determined during this investigation that a caregiver did not use good judgment or self-control when they hit a child to try and encourage the child to sit down in the classroom.
HHSC 746.1201(1) — Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control
HHSC risk weight: High. Corrected 2022-10-07. Correction verified 2022-10-04.
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Other Serious
This standard was tasked over for this investigation and found to be deficient. During this investigation it was determined that a caregiver did hit a child with their hand while in care.
HHSC 746.2805(4) — Prohibited Punishments - Hitting with Hand or Instrument
HHSC risk weight: High. Corrected 2022-10-07. Correction verified 2022-10-04.
HHSC inspection history · no longer published by HHSC; kept here
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Other Serious
-
Sep 1, 2022 Report · Deficiencies cited (self-report)
-
Other Serious
This standard was tasked over this investigation and found to be deficient. It was determined during this investigation that a caregiver did not use good judgment or self-control when they hit a child to try and encourage the child to sit down in the classroom.
HHSC 746.1201(1) — Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control
HHSC risk weight: High. Corrected 2022-10-07. Correction verified 2022-10-04.
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Other Serious
This standard was tasked over for this investigation and found to be deficient. During this investigation it was determined that a caregiver did hit a child with their hand while in care.
HHSC 746.2805(4) — Prohibited Punishments - Hitting with Hand or Instrument
HHSC risk weight: High. Corrected 2022-10-07. Correction verified 2022-10-04.
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Other Serious
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Jul 18, 2022 Inspection · Deficiencies cited
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Staff background & training
At the time of inspection, the drivers for the operation did not have a copy of their most recent transportation training certificate on file for review.
HHSC 746.1316(a) — Transportation Safety Training -Director and Employee Complete 2 Hours Annually
HHSC risk weight: Medium High. Corrected 2022-08-01. Correction verified 2022-07-21.
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Other Serious
At the time of inspection an infant child was observed asleep in a restrictive rocker chair. The child was removed by one of the caregivers present after being instructed to do so during this inspection time.
HHSC 746.2426 — Infant May Not Sleep in a Restrictive Device
HHSC risk weight: High. Corrected at inspection. Corrected 2022-07-18.
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Supervision & ratios
At the time of inspection, the operation did not have it's most current safety drills practiced on file for review.
HHSC 746.5205(4) — Documentation of Drills
HHSC risk weight: Medium. Corrected 2022-08-01. Correction verified 2022-07-20.
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Illness & medication
At the time of inspection, one child did not have his most current immunization record on file for review.
HHSC 746.603(a)(4) — Children's Records - Immunizations
HHSC risk weight: Medium. Corrected 2022-08-01. Correction verified 2022-07-21.
HHSC inspection history · no longer published by HHSC; kept here
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Staff background & training
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Jul 18, 2022 Inspection · Deficiencies cited
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Staff background & training
At the time of inspection, the drivers for the operation did not have a copy of their most recent transportation training certificate on file for review.
HHSC 746.1316(a) — Transportation Safety Training -Director and Employee Complete 2 Hours Annually
HHSC risk weight: Medium High. Corrected 2022-08-01. Correction verified 2022-07-21.
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Other Serious
At the time of inspection an infant child was observed asleep in a restrictive rocker chair. The child was removed by one of the caregivers present after being instructed to do so during this inspection time.
HHSC 746.2426 — Infant May Not Sleep in a Restrictive Device
HHSC risk weight: High. Corrected at inspection. Corrected 2022-07-18.
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Supervision & ratios
At the time of inspection, the operation did not have it's most current safety drills practiced on file for review.
HHSC 746.5205(4) — Documentation of Drills
HHSC risk weight: Medium. Corrected 2022-08-01. Correction verified 2022-07-20.
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Illness & medication
At the time of inspection, one child did not have his most current immunization record on file for review.
HHSC 746.603(a)(4) — Children's Records - Immunizations
HHSC risk weight: Medium. Corrected 2022-08-01. Correction verified 2022-07-21.
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Staff background & training
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Jul 1, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
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Jul 1, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
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Jun 30, 2022 Report · Deficiencies cited (self-report)
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Other Serious
This standard was tasked over for the investigation and found to be deficient. The caregiver involved in this incident admitted to hitting a child in care. The caregiver named is no longer present at the facility and more redirection and behavior methods have been put in place to better assist the child in care.
HHSC 746.2805(4) — Prohibited Punishments - Hitting with Hand or Instrument
HHSC risk weight: High. Corrected at inspection. Corrected 2022-07-01.
HHSC inspection history · no longer published by HHSC; kept here
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Other Serious
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Jun 30, 2022 Report · Deficiencies cited (self-report)
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Other Serious
This standard was tasked over for the investigation and found to be deficient. The caregiver involved in this incident admitted to hitting a child in care. The caregiver named is no longer present at the facility and more redirection and behavior methods have been put in place to better assist the child in care.
HHSC 746.2805(4) — Prohibited Punishments - Hitting with Hand or Instrument
HHSC risk weight: High. Corrected at inspection. Corrected 2022-07-01.
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Other Serious
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May 27, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
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May 27, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
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May 24, 2022 Report · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
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May 24, 2022 Report · No deficiencies cited
No violations cited on this visit.
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Dec 2, 2021 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
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Dec 2, 2021 Inspection · No deficiencies cited
No violations cited on this visit.
Get the full file
HHSC publishes inspections, investigations and assessments from October 2017 onward, with each cited deficiency and its risk weight. Investigation narratives, complaint files and older history require a public information request. The Texas Public Information Act (Texas Government Code Chapter 552) gives anyone the right to ask. You don't have to say why.
Email the request Printable letter (fax or mail)
- Send to
- HHSC Open Records Coordinator, MC-1070 · OpenRecordsRequest@hhs.texas.gov · fax 512-424-6586 · 4601 W. Guadalupe Street, Austin, Texas 78751-3146 · agency instructions
Show the letter text
If something is happening now, report a concern to HHSC Child Care Regulation. For suspected abuse, contact your county child protective services or law enforcement.
Source: Texas Health and Human Services Commission, Child Care Regulation datasets on data.texas.gov. Last read Oct 1, 2026. Violation text is HHSC's own wording. The categories are ours, added to help you scan. About this data.