Allegro Childrens Center
4019 MONTANA AVE, El Paso, TX 79903 · El Paso County
Program
- Type
- Licensed center
- Licensed capacity
- 60
- Ages
- Toddler, Pre-Kindergarten, School
- Hours
- 06:30 AM-06:30 PM
- Director / administrator
- Emma Carreon
- Phone
- (915) 564-4488
- Regulated since
- Feb 16, 1996
- HHSC IDs
- Operation 139195 · number 512717
- Official record
- HHSC Child Care Search
Violations by category
Year by year
| Year | Violations | Serious | Main categories |
|---|---|---|---|
| 2025 | 3 | 0 | Supervision & ratios (2), Safety & premises (1) |
| 2024 | 5 | 3 | Supervision & ratios (3), Safety & premises (1), Staff background & training (1) |
| 2023 | 17 | 3 | Cleanliness & sanitation (1), Supervision & ratios (13), Safety & premises (2), Staff background & training (1) |
| 2022 | 3 | 1 | Staff background & training (1), Other (2) |
Inspections, investigations & assessments
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Aug 27, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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Nov 12, 2025 Inspection · Deficiencies cited
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Supervision & ratios
A fully equipped first aid kit was not available at the operation during inspection. The first aid kit was missing a thermometer, scissors, and antiseptic wipes or solution.
HHSC 746.4001 — First Aid Kit - Available in Each Building, on Field Trips, during Transportation
HHSC risk weight: Medium High. Corrected 2025-11-19. Correction verified 2025-11-14.
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Safety & premises
A carbon monoxide detection system could not be located during inspection. This was corrected when a battery operated carbon monoxide detector was found in the office. New batteries were installed and a notation on Fire Safey Practices Form 7263 was added for monthly checking and servicing of carbon monoxide system.
HHSC 746.5533 — 746.5533 carbon monoxide detection system installed
HHSC risk weight: Medium High. Corrected at inspection. Corrected 2025-11-12.
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Supervision & ratios
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Jul 2, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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May 28, 2025 Report · Deficiencies cited
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Supervision & ratios
During DFPS investigation it was determined a caregiver(s) counted in ratio were on their personal cell phones while caring for children.
HHSC 746.1203(3)(D) — Personal use of electronic devices, such as cell phones, MP3 players, tablets, and video games
HHSC risk weight: Medium High. Corrected 2025-06-27. Correction verified 2025-07-02.
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Supervision & ratios
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Dec 12, 2024 Inspection · Deficiencies cited
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Supervision & ratios
Vehicle used to transport children from school to operation did not have information about the operation either in the glove compartment, in the passenger compartment or on the outside of the vehicle.
HHSC 746.5617(a)(3) — Required Equipment in Vehicles - Information About Facility
HHSC risk weight: Medium High. Corrected 2024-12-20. Correction verified 2024-12-16.
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Supervision & ratios Serious
Vehicle used to transport children in care from school to the operation was missing a fire extinguisher.
HHSC 746.5617(a)(5) — Required Equipment in Vehicles - Fire Extinguisher
HHSC risk weight: High. Corrected 2024-12-20. Correction verified 2024-12-16.
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Supervision & ratios Serious
Vehicle used to transport children in care from school to operation was missing a first aid kit.
HHSC 746.5617(a)(6) — Required Equipment in Vehicles - First-aid Kit
HHSC risk weight: High. Corrected 2024-12-20. Correction verified 2024-12-16.
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Supervision & ratios
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Jul 16, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Jan 12, 2024 Inspection · Deficiencies cited
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Staff background & training
Director's CPR training expired in November 2023.
HHSC 746.1301(a)(4)(A) — Training Requirements for Employees, Caregivers, and Directors - Pediatric CPR
HHSC risk weight: Medium High. Corrected 2024-02-09. Correction verified 2024-01-29.
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Safety & premises Serious
Annual fire inspection has not been completed. Last fire inspection was conducted September 2022.
HHSC 746.5101(a) — Annual Fire Inspection - Before Initial Permit Issued and Every 12 Months
HHSC risk weight: High. Corrected 2024-02-09. Correction verified 2024-01-30.
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Staff background & training
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May 3, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
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Mar 10, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
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Feb 17, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
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Feb 13, 2023 Inspection · Deficiencies cited
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Staff background & training
During evaluation of records, three caregiver files were missing eight hours of pre-service training and the notarized affidavit.
HHSC 746.1301(2)(A) — Training Requirements for Employees and Caregivers - Pre-service Training
HHSC risk weight: Medium High. Corrected 2023-02-28. Correction verified 2023-02-17.
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Supervision & ratios
During walk through of operation Inspectors observed an 11-month-old and 12- month-old children in the toddler room because there was no infant room set up. The 11-month-old infant is non walking and did not have a crib. Photos taken and uploaded to operation's digital storage.
HHSC 746.2405(2) — Infant Care Area Furnishings and Equipment - Crib for Each Non-walking Infant Younger Than 12 Months of Age
HHSC risk weight: Medium High. Corrected 2023-02-14. Correction verified 2023-02-17.
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Supervision & ratios
Operation failed to notify Licensing that they added infant care services. Person in charge stated they have been providing infant care since November 2022.
HHSC 746.301(5) — Notification of Change in Age Range of Children In Care
HHSC risk weight: Medium High. Corrected 2023-02-14. Correction verified 2023-02-17.
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Cleanliness & sanitation
The operation had a urinal in the boy's bathroom that was not operational and in need of repair. Person in charge stated the urinal has not been operational for the past six months. Photo taken and uploaded to operation's digital storage.
HHSC 746.3407 — Maintenance of Building, Grounds and Equipment
HHSC risk weight: Medium High. Corrected 2023-02-28. Correction verified 2023-03-10.
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Supervision & ratios
The outdoor playground area has aluminum siding that is rusted with sharp edges. There is a hazard of children cutting themselves on the sharp edges. Photos taken and uploaded to operation's digital storage.
HHSC 746.3701 — Safety - Areas Free From Hazards
HHSC risk weight: Medium High. Corrected 2023-02-28. Correction verified 2023-03-10.
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Supervision & ratios
The outdoor play area had two pogo sticks, stilts and a shopping cart that can cause injury to children in care. Corrected during the inspection, the pogo sticks, stilts and shopping cart were removed from the outdoor play area and placed in an area out of the reach of children. Photos taken and uploaded to operation's digital storage.
HHSC 746.3701(5) — Safety - Play Materials and Equipment Safe
HHSC risk weight: Medium High. Corrected at inspection. Corrected 2023-02-13.
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Supervision & ratios
During walk through of the toddler room, a 55-inch television was not properly anchored/secured. The person in charge of the operation removed the television from the toddler room and placed it in a storage area that was out of children's reach.
HHSC 746.3701(9) — Safety - Televisions Anchored to Prevent Tip Over
HHSC risk weight: Medium High. Corrected at inspection. Corrected 2023-02-13.
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Safety & premises
The minibus used for transporting children contained an incomplete first aid kit. The kit contained expired multi-sized adhesive bandages. The kit contained loose disposable gloves deeming them unsterilized.
HHSC 746.4003(a) — First Aid Kit - Incomplete Kit
HHSC risk weight: Medium. Corrected 2023-02-28. Correction verified 2023-02-17.
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Supervision & ratios Serious
The operation has a structure with a slide in the toddler room. The slide was observed cracked with clear tape however slide should not be used because the taped area is a weak spot. The legs of the structure were loos and not screwed in. Corrected during inspection. Entire structure was removed from the toddler room and placed in a storage close out of reach of children. Photos were taken and uploaded to operation's digital storage.
HHSC 746.4601(7) — Safety Requirements for Active Play Equipment - No Pinch, Crush, or Shear Points
HHSC risk weight: High. Corrected at inspection. Corrected 2023-02-13.
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Supervision & ratios Serious
The outdoor playground structure bridge was cracked. The crack on the bridge has an exposed sharp edge that could be hazardous to children. Photos were taken and uploaded to operation's digital storage.
HHSC 746.4601(7) — Safety Requirements for Active Play Equipment - No Pinch, Crush, or Shear Points
HHSC risk weight: High. Corrected 2023-02-14. Correction verified 2023-02-17.
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Supervision & ratios
The outdoor playground has a loose sand fill surface less than six inches. Photos taken and uploaded to operation's digital storage.
HHSC 746.4907(a)(1) — Installation and Maintenance of Loose-fill Surfacing - Six Inches if Equipment 5 Ft or Less
HHSC risk weight: Medium High. Corrected 2023-02-28. Correction verified 2023-03-10.
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Supervision & ratios
The operation was missing monthly fire drills for December 2022 and January 2023. Corrected during the inspection a monthly fire drill was observed and documented.
HHSC 746.5205(1) — Fire Drill Monthly - Exit in 3 Minutes
HHSC risk weight: Medium High. Corrected at inspection. Corrected 2023-02-13.
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Supervision & ratios
The operation was missing four required lock-down drills for 2022.
HHSC 746.5205(3) — Sheltering Drills for Lock-Down-4 times in a calendar year
HHSC risk weight: Medium High. Corrected 2023-02-13. Correction verified 2023-02-17.
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Supervision & ratios
Six windows on minibus used for children transportation do not open. The minibus child alarm system is not in operation.
HHSC 746.5603(c) — Types of Vehicles Used to Transport Children - Be Maintained Safely
HHSC risk weight: Medium High. Corrected 2023-02-28. Correction verified 2023-03-10.
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Safety & premises Serious
The minibus used for transportation contained a fire extinguisher with an expired service tag dated March 2022. This poses a hazard to children because if a fire was to start on the minivan it could not be extinguished.
HHSC 746.5617(a)(5) — Required Equipment in Vehicles - Fire Extinguisher
HHSC risk weight: High. Corrected 2023-02-28. Correction verified 2023-02-28.
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Supervision & ratios
Operation did not have files available for review for an 11-month-old infant and a 12-month-old infant.
HHSC 746.603(a) — Children's Records Maintained
HHSC risk weight: Medium. Corrected 2023-02-14. Correction verified 2023-02-17.
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Supervision & ratios
During review of records, a pre-school child was missing a written statement from a health-care professional indicating the child is able to take part in the child-care program.
HHSC 746.611(a)(1) — Required Health Statement - Written, dated within past year, indicates child is physically able to participate in operation's child-care program
HHSC risk weight: Low. Corrected 2023-02-28. Correction verified 2023-02-17.
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Staff background & training
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Jan 13, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
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Feb 17, 2022 Inspection · Deficiencies cited
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Staff background & training
Upon review of people list there were two individuals who have no longer been working at the center and had not been inactivated within 7 days of leaving the center. This was corrected when the director inactivated the individuals in the CCR account during the inspection.
HHSC 745.651(1) — Background Check Validation - You must inactivate a subject who is no longer associated with your operation within 7 days of leaving
HHSC risk weight: Medium. Corrected at inspection. Corrected 2022-02-17.
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Other
During inspection there were two classrooms that did not have daily schedules posted.
HHSC 746.401(5) — Posting Requirements - Activity Plans for each group of children in the child care center
HHSC risk weight: Medium. Corrected 2022-02-21. Correction verified 2022-02-25.
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Other Serious
The annual fees were due 2/16/22 and had not been paid. The director paid the amount due at time of inspection.
HHSC HRC42.054 - Required Fees — HRC42.054 - Required Fees
HHSC risk weight: High. Corrected at inspection. Corrected 2022-02-17.
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Staff background & training
Get the full file
HHSC publishes inspections, investigations and assessments from October 2017 onward, with each cited deficiency and its risk weight. Investigation narratives, complaint files and older history require a public information request. The Texas Public Information Act (Texas Government Code Chapter 552) gives anyone the right to ask. You don't have to say why.
Email the request Printable letter (fax or mail)
- Send to
- HHSC Open Records Coordinator, MC-1070 · OpenRecordsRequest@hhs.texas.gov · fax 512-424-6586 · 4601 W. Guadalupe Street, Austin, Texas 78751-3146 · agency instructions
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If something is happening now, report a concern to HHSC Child Care Regulation. For suspected abuse, contact your county child protective services or law enforcement.
Source: Texas Health and Human Services Commission, Child Care Regulation datasets on data.texas.gov. Last read Oct 1, 2026. Violation text is HHSC's own wording. The categories are ours, added to help you scan. About this data.