Ofelia Mendoza

10417 BYWOOD DR, El Paso, TX 79935 · El Paso County

9cited violations

2serious

5inspections & investigations

1enforcement actions

Program

Type: Registered child-care home
Licensed capacity: 12
Ages: Toddler, Pre-Kindergarten, School
Hours: 07:30 AM-06:00 PM
Phone: (915) 238-3824
Regulated since: Apr 10, 1998
HHSC IDs: Operation 154703 · number 535337
Official record: HHSC Child Care Search

Violations by category

Supervision & ratios 3
Staff background & training 5
Records & paperwork 1

Year by year

Year	Violations	Serious	Main categories
2026	2	0	Supervision & ratios (1), Staff background & training (1)
2025	1	0	Staff background & training (1)
2024	3	1	Supervision & ratios (1), Staff background & training (1), Records & paperwork (1)
2023	1	0	Staff background & training (1)
2022	2	1	Supervision & ratios (1), Staff background & training (1)

Enforcement actions

Seen Oct 1, 2026 — Conditions on permit (HHSC operation record)

HHSC publishes these as current flags on the operation, not as dated actions. The date shown is when this site first saw the flag. The HHSC Child Care Search has the details.

Inspections, investigations & assessments

Aug 12, 2026 Inspection · Deficiencies cited
- Staff background & training
  Primary caregiver is missing 9 hours of annual training for his/her evaluation period. Primary caregiver only has 21 hours of training from the required 30 hours available for review.
  
  HHSC 747.1303(5)(A) — Training Requirements for Primary Caregiver -30 Hours Annual Training
  
  HHSC risk weight: Medium High. Corrected 2026-08-31. Correction verified 2026-08-27.
- Supervision & ratios
  During inspection, it was observed that the operation has a pink oleander plant accessible in the outdoor play area. This plant is known to be poisonous if ingested. Photo taken.
  
  HHSC 747.3501(6) — Safety - Poisonous Plants Inaccessible to Children
  
  HHSC risk weight: Medium High. Corrected 2026-08-19. Correction verified 2026-08-18.
HHSC inspection history
Oct 14, 2025 Inspection · Deficiencies cited
- Staff background & training
  The operation has not validated their people list within the past year. The last time their people list was validated was on 3/7/24. This was corrected at inspection after child care regulation inspector validated the people list on behalf of the operation.
  
  HHSC 745.651(2)(B) — Background Check Validation - Once a year listed family homes, licensed, and registered child care homes must validate list of subjects
  
  HHSC risk weight: Medium. Corrected at inspection. Corrected 2025-10-14.
HHSC inspection history
May 22, 2024 Inspection · Deficiencies cited
- Staff background & training Serious
  The operation failed to timely submit the information required to conduct a renewal background check for an individual (household member) who had a fingerprint check. Last fingerprint check for the individual is dated 4/20/2019. The renewal background check must be submitted within 5 years (date to date) of the previous check for an individual who had a fingerprint check. This was corrected at inspection after primary caregiver completed/submitted a paper Child Care Licensing Request for Background Check form 2971 for the household member.
  
  HHSC 745.621(b)(1)(A) — AP Renewal background checks submitted -No later than 5 yrs from date last submitted subjects initial or renewal fingerprint-based criminal hist check
  
  HHSC risk weight: High. Corrected at inspection. Corrected 2024-05-22.
- Supervision & ratios
  The operation did not practice a fire drill for the month of April. No documentation of the fire emergency drill was available for review. This was corrected at inspection after a fire drill was practiced to make up for the month of April.
  
  HHSC 747.5005(1) — Fire Drill Monthly - Exit in 3 Minutes
  
  HHSC risk weight: Medium High. Corrected at inspection. Corrected 2024-05-22.
- Records & paperwork
  A child's file is missing the health care professional statement. The child does not attend school yet.
  
  HHSC 747.603(a)(3) — Children's Records - Health Statement
  
  HHSC risk weight: Medium. Corrected 2024-06-12. Correction verified 2024-05-29.
HHSC inspection history
Jul 11, 2023 Inspection · Deficiencies cited
- Staff background & training
  The primary caregiver had an expired first aid certification on file.
  
  HHSC 747.1007(5) — Primary Caregiver in Registered Home Qualifications - pediatric first-aid and pediatric CPR
  
  HHSC risk weight: Medium High. Corrected 2023-07-24. Correction verified 2023-07-26.
HHSC inspection history
Apr 11, 2022 Inspection · Deficiencies cited
- Supervision & ratios Serious
  The operation has not renewed the daycare permit as of 4/1/0/22.
  
  HHSC 745.41 — Permit Required
  
  HHSC risk weight: High. Corrected 2022-04-13. Correction verified 2022-04-28.
- Staff background & training
  The primary caregiver's CPR/First Aid training has expired as of 3/2021 and will need to be renewed.
  
  HHSC 747.1313(a) — Pediatric First-Aid and Pediatric CPR Training - Primary, Assistant, and Substitute Caregivers
  
  HHSC risk weight: Medium High. Corrected 2022-05-11. Correction verified 2022-04-27.
HHSC inspection history

Get the full file

HHSC publishes inspections, investigations and assessments from October 2017 onward, with each cited deficiency and its risk weight. Investigation narratives, complaint files and older history require a public information request. The Texas Public Information Act (Texas Government Code Chapter 552) gives anyone the right to ask. You don't have to say why.

Email the request Printable letter (fax or mail)

Send to: HHSC Open Records Coordinator, MC-1070 · OpenRecordsRequest@hhs.texas.gov · fax 512-424-6586 · 4601 W. Guadalupe Street, Austin, Texas 78751-3146 · agency instructions

Show the letter text

Letter text

Dear Open Records Coordinator,

Under the Texas Public Information Act, Texas Government Code Chapter 552, I request copies of the following Child Care Regulation records for Ofelia Mendoza, 10417 BYWOOD DR, El Paso, TX 79935-1709 (operation ID 154703, operation number 535337), for January 1, 2019 to the present:

1. Every inspection, assessment and investigation report, including the deficiencies cited and the operation's corrective actions.
2. Every complaint and self-report intake and its finding.
3. Every corrective or adverse action (evaluation, probation, suspension, revocation, denial, administrative penalty) with related correspondence.
4. Every plan of action or correction the operation submitted, and HHSC's response.

I understand that information made confidential by law (for example the identities of children, families and reporters) may be redacted; please release the remainder. Please provide the records electronically by email. If the cost will exceed $40, please send me an itemized estimate first.

Thank you,

[Your name]
[Email] · [Phone]

If something is happening now, report a concern to HHSC Child Care Regulation. For suspected abuse, contact your county child protective services or law enforcement.

Source: Texas Health and Human Services Commission, Child Care Regulation datasets on data.texas.gov. Last read Oct 1, 2026. Violation text is HHSC's own wording. The categories are ours, added to help you scan. About this data.