The Learning Experience
9225 HICKORY ST, Frisco, TX 75034 · Collin County
Program
- Type
- Licensed center
- Licensed capacity
- 156
- Ages
- Infant, Toddler, Pre-Kindergarten, School
- Hours
- 06:30 AM-06:30 PM
- Phone
- (972) 292-9486
- Regulated since
- Sep 29, 2023
- HHSC IDs
- Operation 1439704 · number 1768438
- Official record
- HHSC Child Care Search
Violations by category
Year by year
| Year | Violations | Serious | Main categories |
|---|---|---|---|
| 2026 | 3 | 0 | Supervision & ratios (1), Safety & premises (1), Staff background & training (1) |
| 2025 | 2 | 0 | Cleanliness & sanitation (1), Safety & premises (1) |
| 2024 | 3 | 0 | Supervision & ratios (1), Staff background & training (1), Other (1) |
| 2023 | 2 | 0 | Supervision & ratios (1), Other (1) |
Inspections, investigations & assessments
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Aug 20, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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Jul 28, 2026 Inspection · Deficiencies cited
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Staff background & training
2 out of the 10 caregivers files did not have 24 hours of annual training to review at the time of inspection.
HHSC 746.1309(a) — Documented Annual Training Area - 24 Hours Required
HHSC risk weight: Medium. Corrected 2026-08-07. Correction verified 2026-08-07.
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Supervision & ratios
Three classrooms were still combined after naptime and the specific age was 2 years old. There were 25 children with two caregivers. The maximum group size is 22 children.
HHSC 746.1609 — Maximum Group Size 13 or More Children
HHSC risk weight: Medium High. Corrected 2026-07-28. Correction verified 2026-08-20.
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Safety & premises
3 out of 10 children's files reviewed did not have an address listed for a responsible individual as an emergency contact at the time of the inspection.
HHSC 746.605(6) — Required Admission Information - Emergency Contact
HHSC risk weight: Medium High. Corrected 2026-08-07. Correction verified 2026-08-07.
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Staff background & training
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Jul 7, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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Jun 16, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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Jun 15, 2026 Report · No deficiencies cited (self-report)
No violations cited on this visit.
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Feb 27, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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Aug 25, 2025 Inspection · Deficiencies cited
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Cleanliness & sanitation
A child was observed not washing her hands after a diaper change.
HHSC 746.3417(3) — Children Handwashing After Toileting or Diapering
HHSC risk weight: Medium High. Corrected 2025-08-25. Correction verified 2025-09-30.
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Cleanliness & sanitation
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Jul 7, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Jul 1, 2025 Inspection · Deficiencies cited
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Safety & premises
Three out of the five cribs in the classroom did not have a sheet that fit snugly. This was corrected at the time of the inspection. A sheet that fit snugly was place on the cribs.
HHSC 746.2409(a)(2) — Safety Requirements for Cribs - Snug Fitting Sheets
HHSC risk weight: Medium High. Corrected 2025-07-01. Correction verified 2025-07-07.
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Safety & premises
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Jul 1, 2025 Report · No deficiencies cited
No violations cited on this visit.
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Feb 24, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Feb 7, 2025 Report · No deficiencies cited (self-report)
No violations cited on this visit.
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Nov 27, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Nov 26, 2024 Report · No deficiencies cited
No violations cited on this visit.
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Sep 3, 2024 Inspection · Deficiencies cited
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Staff background & training
five staff files was reviewed and there were no current pediatric first aid or CPR training to review at the time of the inspection.
HHSC 746.1315(a) — Each Caregiver and the Director Must Have Current Training in pediatric first aid with rescue breathing and choking.
HHSC risk weight: Medium High. Corrected 2024-09-17. Correction verified 2024-09-30.
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Staff background & training
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Apr 4, 2024 Inspection · Deficiencies cited
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Other
A caregiver was observed feeding two babies under 6 months at once. One laying across her lap and the other on the floor.
HHSC 746.2419(1) — Requirements for Feeding Infants-Hold through 6-months
HHSC risk weight: Medium High. Corrected 2024-04-05. Correction verified 2024-04-15.
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Other
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Apr 3, 2024 Report · Deficiencies cited
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Supervision & ratios
The infant room was observed to have 11 kids with 2 caregivers. The max Group size for this room is 10 kids. This was corrected when a child was moved up to infant B.
HHSC 746.1601 — Child/ Caregiver Ratio - 13 or More Children
HHSC risk weight: Medium High. Corrected at inspection. Corrected 2024-04-04.
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Supervision & ratios
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Mar 12, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Aug 2, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
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Jul 12, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
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Jun 8, 2023 Inspection · Deficiencies cited
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Other
Infant feeding schedule was last updated on 4/18/23.
HHSC 746.2421(a) — Written Feeding Instructions - Signed and Dated by Parent or Health-Care Professional
HHSC risk weight: Medium. Corrected 2023-06-14. Correction verified 2023-06-08.
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Other
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Mar 30, 2023 Inspection · Deficiencies cited
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Supervision & ratios
The operational policies did not include the benefits of the physical activity or outdoor play in their handbook or a plan to ensure physical activities occurs on days when extreme weather conditions prohibit or limit outdoor play.
HHSC 746.501(a)(18) — Written Operational Policies - Promotion of Physical Activity
HHSC risk weight: Medium. Corrected 2023-04-05. Correction verified 2023-04-06.
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Supervision & ratios
Get the full file
HHSC publishes inspections, investigations and assessments from October 2017 onward, with each cited deficiency and its risk weight. Investigation narratives, complaint files and older history require a public information request. The Texas Public Information Act (Texas Government Code Chapter 552) gives anyone the right to ask. You don't have to say why.
Email the request Printable letter (fax or mail)
- Send to
- HHSC Open Records Coordinator, MC-1070 · OpenRecordsRequest@hhs.texas.gov · fax 512-424-6586 · 4601 W. Guadalupe Street, Austin, Texas 78751-3146 · agency instructions
Show the letter text
If something is happening now, report a concern to HHSC Child Care Regulation. For suspected abuse, contact your county child protective services or law enforcement.
Source: Texas Health and Human Services Commission, Child Care Regulation datasets on data.texas.gov. Last read Oct 1, 2026. Violation text is HHSC's own wording. The categories are ours, added to help you scan. About this data.