Monica Mendoza
17186 IRONGATE RAIL, San Antonio, TX 78247 · Bexar County
Program
- Type
- Licensed child-care home
- Licensed capacity
- 12
- Ages
- Infant, Toddler, Pre-Kindergarten, School
- Hours
- 07:00 AM-05:00 PM
- Director / administrator
- Monica Mendoza
- Phone
- (210) 473-6355
- Regulated since
- Feb 9, 2023
- HHSC IDs
- Operation 1395657 · number 1733932
- Official record
- HHSC Child Care Search
Violations by category
Year by year
| Year | Violations | Serious | Main categories |
|---|---|---|---|
| 2026 | 2 | 0 | Staff background & training (2) |
| 2025 | 1 | 0 | Supervision & ratios (1) |
| 2024 | 1 | 0 | Staff background & training (1) |
| 2023 | 2 | 0 | Illness & medication (1), Other (1) |
| 2022 | 13 | 3 | Cleanliness & sanitation (2), Supervision & ratios (1), Safety & premises (6), Food & allergies (1), Records & paperwork (1), Other (2) |
Inspections, investigations & assessments
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Aug 12, 2026 Inspection · Deficiencies cited
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Staff background & training
Food Allergies and Medication training was missing.
HHSC 747.1309(a) — Primary Caregiver Annual Training -30 Hours Required
HHSC risk weight: Medium. Corrected 2026-08-31. Correction verified 2026-09-01.
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Staff background & training
The primary caregivers First Aid & CPR expired 6/24/26.
HHSC 747.1313(a) — Pediatric First-Aid and Pediatric CPR Training - Primary, Assistant, and Substitute Caregivers
HHSC risk weight: Medium High. Corrected 2026-08-31.
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Staff background & training
-
Sep 2, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Aug 15, 2025 Inspection · Deficiencies cited
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Supervision & ratios
The operation's backyard area, where the children's play area is located contained several safety hazards. Disassembled play equipment and a chair were stored on the side of the home, a propane tank was stored on the stairs and a gasoline container and other miscellaneous items were stored under the stairs.
HHSC 747.3203 — Sanitation of Building, Grounds and Equipment
HHSC risk weight: Medium High. Corrected 2025-08-20. Correction verified 2025-09-02.
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Supervision & ratios
-
Aug 22, 2024 Inspection · Deficiencies cited
-
Staff background & training
At time of inspection primary caregiver did not have any annual training hours for February 2023 - February 2024.
HHSC 747.1309(a) — Primary Caregiver Annual Training -30 Hours Required
HHSC risk weight: Medium. Corrected 2024-09-23. Correction verified 2024-08-29.
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Staff background & training
-
Feb 27, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Aug 9, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
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Jan 5, 2023 Inspection · Deficiencies cited
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Other
An updated infant feeding schedule was last provided on September 8, 2022. NOTE: This was corrected at inspection.
HHSC 747.2321(b) — Written Feeding Instructions - Review and Update Every 30 Days
HHSC risk weight: Medium. Corrected at inspection. Corrected 2023-01-05.
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Illness & medication
One of the ten children did not have a current immunization record available for review. Two of the ten children are missing pages 2 of the enrollment form.
HHSC 747.603(a)(4) — Children's Records - Immunizations
HHSC risk weight: Medium. Corrected 2023-01-12. Correction verified 2023-01-13.
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Other
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Oct 26, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
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Sep 23, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
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Jul 18, 2022 Inspection · Deficiencies cited
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Safety & premises
The emergency preparedness plan did not specify procedures for evacuating infants under 24 months of age, who have limited mobility, or who otherwise may need assistance in an emergency, such as children who have mental, visual, or hearing -Diagram -How children will be accounted for -Continue care and -Reunification
HHSC 747.5003(1) — Emergency Preparedness Plan - Evacuation, Relocation and Sheltering Procedures
HHSC risk weight: Medium High. Corrected 2022-07-25. Correction verified 2022-07-26.
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Supervision & ratios
The operational policy did not specify promoting indoor and outdoor activity, Duration, Clothing and the plan in extreme weather
HHSC 747.501(8) — Written Operational Policies - Promotion of Physical Activity
HHSC risk weight: Medium. Corrected 2022-07-25. Correction verified 2022-07-26.
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Safety & premises Serious
Phone Number to Release information was not provided for seven of the ten children files. Ten of the ten children files did not have address information for Emergency contacts. Three of the ten children files did not have Healthcare information. Six of the ten children files did not have food allergy/special care information.
HHSC 747.605(7) — Required Admission Information - Release Information
HHSC risk weight: High. Corrected 2022-07-25. Correction verified 2022-07-28.
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Safety & premises
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May 10, 2022 Inspection · Deficiencies cited
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Food & allergies
Two 16 month old children were observed sleeping in play yards as a sippy cup and a bottle was thrown in the play yards. NOTE: This was corrected at inspection when both were removed.
HHSC 747.2319(6) — Requirements for Feeding Infants - No Walking or Sleeping with Bottle or Cup
HHSC risk weight: Medium High. Corrected at inspection. Corrected 2022-05-10.
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Food & allergies
-
Apr 7, 2022 Inspection · Deficiencies cited
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Other
Several of the children in highchairs were observed watching TV while eating breakfast. In addition to toddlers watching TV. NOTE: This was corrected when the TV was turned off.
HHSC 747.2105(a) — Screen Time Activities - Not Used for Under Two
HHSC risk weight: Medium. Corrected at inspection. Corrected 2022-04-07.
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Safety & premises
One of the four highchairs did not have safety straps. NOTE: This was corrected when the highchair was removed.
HHSC 747.2307 — Infant Care Area Furnishings and Equipment - Use of Safety Straps
HHSC risk weight: Medium High. Corrected at inspection. Corrected 2022-04-07.
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Cleanliness & sanitation
After two children finished eating the table was not sanitized. NOTE: This was corrected when the table was cleaned.
HHSC 747.3203(12) — Sanitize Tables Tops, Furniture and Similar Equipment
HHSC risk weight: Medium High. Corrected at inspection. Corrected 2022-04-07.
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Cleanliness & sanitation
Two children were observed being served breakfast before washing hands. NOTE: This is corrected when the children were assisted into the restroom to wash hands.
HHSC 747.3213(1) — Children Handwashing Before Eating
HHSC risk weight: Medium High. Corrected at inspection. Corrected 2022-04-07.
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Other Serious
An inflatable pool was observed with water in the background accessible to the children. NOTE: This was corrected when the inflatable pool was emptied out and removed.
HHSC 747.3501(8) — Safety - Bodies of Water Inaccessible to Children
HHSC risk weight: High. Corrected at inspection. Corrected 2022-04-07.
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Safety & premises
Documentation for Fire drill was not provided for the month of March 2022. NOTE: Documentation was provided and noted on the Emergency practice form.
HHSC 747.5005(1) — Fire Drill Monthly - Exit in 3 Minutes
HHSC risk weight: Medium High. Corrected at inspection. Corrected 2022-04-07.
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Safety & premises Serious
Documentation for Smoke detectors was not provided for the month of March 2022. NOTE: Documentation was provided on the Emergency practices form.
HHSC 747.5115 — Smoke Detectors Testing
HHSC risk weight: High. Corrected at inspection. Corrected 2022-04-07.
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Safety & premises
Documentation was not provided for the month of March 2022. NOTE: Documents were provided on the Emergency practices form.
HHSC 747.5337(a)(3) — Electric or Battery Operated CO System-Document Test Date, Battery Installation Date and Staff Name conducting Testing and Installation
HHSC risk weight: Medium High. Corrected at inspection. Corrected 2022-04-07.
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Records & paperwork
Consumer Report was not provided. NOTE: This was corrected when Form 2885 was provided and certified.
HHSC 747.801(12) — Records Maintained and Made Available - Children's Product Certification
HHSC risk weight: Medium. Corrected at inspection. Corrected 2022-04-07.
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Other
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Feb 23, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
Get the full file
HHSC publishes inspections, investigations and assessments from October 2017 onward, with each cited deficiency and its risk weight. Investigation narratives, complaint files and older history require a public information request. The Texas Public Information Act (Texas Government Code Chapter 552) gives anyone the right to ask. You don't have to say why.
Email the request Printable letter (fax or mail)
- Send to
- HHSC Open Records Coordinator, MC-1070 · OpenRecordsRequest@hhs.texas.gov · fax 512-424-6586 · 4601 W. Guadalupe Street, Austin, Texas 78751-3146 · agency instructions
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If something is happening now, report a concern to HHSC Child Care Regulation. For suspected abuse, contact your county child protective services or law enforcement.
Source: Texas Health and Human Services Commission, Child Care Regulation datasets on data.texas.gov. Last read Oct 1, 2026. Violation text is HHSC's own wording. The categories are ours, added to help you scan. About this data.