Terri Shaffer

1704 CROSS BEND RD, Plano, TX 75023 · Collin County

4cited violations

1serious

4inspections & investigations

0enforcement actions

Program

Type: Registered child-care home
Licensed capacity: 12
Ages: Infant, Toddler, Pre-Kindergarten, School
Hours: 07:00 AM-05:30 PM
Phone: (469) 387-3572
Regulated since: Jun 16, 2003
HHSC IDs: Operation 226643 · number 828269
Official record: HHSC Child Care Search

Violations by category

Supervision & ratios 3
Safety & premises 1

Year by year

Year	Violations	Serious	Main categories
2026	1	0	Supervision & ratios (1)
2022	3	1	Supervision & ratios (2), Safety & premises (1)

Inspections, investigations & assessments

Aug 13, 2026 Inspection · Deficiencies cited
- Supervision & ratios
  The operation has two fire extinguishers one in the kitchen under the sink and one in the garage that's sitting on the ground.
  
  HHSC 747.5105 — Mounting of Fire Extinguishers
  
  HHSC risk weight: Medium High. Corrected 2026-08-18. Correction verified 2026-08-18.
HHSC inspection history
Sep 11, 2024 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Oct 7, 2022 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Sep 27, 2022 Inspection · Deficiencies cited
- Supervision & ratios Serious
  Three toddlers were laying awake in play pens in three seperate rooms with the door closed.
  
  HHSC 747.1501(c)(4) — Additional Responsibilities of Caregivers- Supervision of Children Adjusting Appropriately for Different Ages and Abilities
  
  HHSC risk weight: High. Corrected at inspection. Corrected 2022-09-27.
- Supervision & ratios
  The operation uses a rotating menu which was not dated.
  
  HHSC 747.3113(3) — Rotated Menus Dated
  
  HHSC risk weight: Medium. Corrected 2022-10-03. Correction verified 2022-10-03.
- Safety & premises
  Fire extinguisher under the kitchen sink.
  
  HHSC 747.5105 — Mounting of Fire Extinguishers
  
  HHSC risk weight: Medium High. Corrected 2022-10-04. Correction verified 2022-10-04.
HHSC inspection history

Get the full file

HHSC publishes inspections, investigations and assessments from October 2017 onward, with each cited deficiency and its risk weight. Investigation narratives, complaint files and older history require a public information request. The Texas Public Information Act (Texas Government Code Chapter 552) gives anyone the right to ask. You don't have to say why.

Email the request Printable letter (fax or mail)

Send to: HHSC Open Records Coordinator, MC-1070 · OpenRecordsRequest@hhs.texas.gov · fax 512-424-6586 · 4601 W. Guadalupe Street, Austin, Texas 78751-3146 · agency instructions

Show the letter text

Letter text

Dear Open Records Coordinator,

Under the Texas Public Information Act, Texas Government Code Chapter 552, I request copies of the following Child Care Regulation records for Terri Shaffer, 1704 CROSS BEND RD, Plano, TX 75023-6541 (operation ID 226643, operation number 828269), for January 1, 2019 to the present:

1. Every inspection, assessment and investigation report, including the deficiencies cited and the operation's corrective actions.
2. Every complaint and self-report intake and its finding.
3. Every corrective or adverse action (evaluation, probation, suspension, revocation, denial, administrative penalty) with related correspondence.
4. Every plan of action or correction the operation submitted, and HHSC's response.

I understand that information made confidential by law (for example the identities of children, families and reporters) may be redacted; please release the remainder. Please provide the records electronically by email. If the cost will exceed $40, please send me an itemized estimate first.

Thank you,

[Your name]
[Email] · [Phone]

If something is happening now, report a concern to HHSC Child Care Regulation. For suspected abuse, contact your county child protective services or law enforcement.

Source: Texas Health and Human Services Commission, Child Care Regulation datasets on data.texas.gov. Last read Oct 1, 2026. Violation text is HHSC's own wording. The categories are ours, added to help you scan. About this data.