Plano Isd - Employee Child Care At Mendenhall

1313 18TH ST, Plano, TX 75074 · Collin County

6cited violations

2serious

24inspections & investigations

0enforcement actions

Program

Type: Licensed center
Licensed capacity: 81
Ages: Infant, Toddler, Pre-Kindergarten
Hours: 06:30 AM-05:30 PM
Director / administrator: Jessica Herrera
Phone: (469) 752-4382
Regulated since: Jan 11, 2013
HHSC IDs: Operation 1055808 · number 1470026
Official record: HHSC Child Care Search

Violations by category

Staff background & training 2
Other 4

Year by year

Year	Violations	Serious	Main categories
2023	6	2	Staff background & training (2), Other (4)

Inspections, investigations & assessments

Aug 27, 2026 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Aug 27, 2026 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history · no longer published by HHSC; kept here
Feb 11, 2026 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history · no longer published by HHSC; kept here
Feb 11, 2026 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Feb 9, 2026 Report · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Feb 9, 2026 Report · No deficiencies cited

No violations cited on this visit.

HHSC inspection history · no longer published by HHSC; kept here
Sep 22, 2025 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history · no longer published by HHSC; kept here
Sep 22, 2025 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Nov 13, 2024 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Nov 13, 2024 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history · no longer published by HHSC; kept here
Dec 5, 2023 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history · no longer published by HHSC; kept here
Dec 5, 2023 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
May 9, 2023 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
May 9, 2023 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history · no longer published by HHSC; kept here
May 4, 2023 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
May 4, 2023 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history · no longer published by HHSC; kept here
May 3, 2023 Report · Deficiencies cited (self-report)
- Other Serious
  
  HHSC 746.2805(3) — Prohibited Punishments - Grabbing and Pulling
  
  HHSC risk weight: High. Corrected 2023-05-09. Correction verified 2023-05-09.
HHSC inspection history
May 3, 2023 Report · Deficiencies cited (self-report)
- Other Serious
  
  HHSC 746.2805(3) — Prohibited Punishments - Grabbing and Pulling
  
  HHSC risk weight: High. Corrected 2023-05-09. Correction verified 2023-05-09.
HHSC inspection history · no longer published by HHSC; kept here
Mar 20, 2023 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history · no longer published by HHSC; kept here
Mar 20, 2023 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Feb 6, 2023 Inspection · Deficiencies cited
- Staff background & training
  Six caregivers were missing updated CPR/First Aid training.
  
  HHSC 746.1301(4)(A) — Training Requirements for Employees, Caregivers, and directors - Pediatric CPR
  
  HHSC risk weight: Medium High. Corrected 2023-02-20. Correction verified 2023-02-15.
- Other
  One infant was missing an updated feeding sheet.
  
  HHSC 746.2421(b) — Written Feeding Instructions - Review and Update Every 30 Days
  
  HHSC risk weight: Medium. Corrected 2023-02-13. Correction verified 2023-02-07.
HHSC inspection history
Feb 6, 2023 Inspection · Deficiencies cited
- Staff background & training
  Six caregivers were missing updated CPR/First Aid training.
  
  HHSC 746.1301(4)(A) — Training Requirements for Employees, Caregivers, and directors - Pediatric CPR
  
  HHSC risk weight: Medium High. Corrected 2023-02-20. Correction verified 2023-02-15.
- Other
  One infant was missing an updated feeding sheet.
  
  HHSC 746.2421(b) — Written Feeding Instructions - Review and Update Every 30 Days
  
  HHSC risk weight: Medium. Corrected 2023-02-13. Correction verified 2023-02-07.
HHSC inspection history · no longer published by HHSC; kept here
Mar 23, 2022 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Mar 23, 2022 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history · no longer published by HHSC; kept here

Get the full file

HHSC publishes inspections, investigations and assessments from October 2017 onward, with each cited deficiency and its risk weight. Investigation narratives, complaint files and older history require a public information request. The Texas Public Information Act (Texas Government Code Chapter 552) gives anyone the right to ask. You don't have to say why.

Email the request Printable letter (fax or mail)

Send to: HHSC Open Records Coordinator, MC-1070 · OpenRecordsRequest@hhs.texas.gov · fax 512-424-6586 · 4601 W. Guadalupe Street, Austin, Texas 78751-3146 · agency instructions

Show the letter text

Letter text

Dear Open Records Coordinator,

Under the Texas Public Information Act, Texas Government Code Chapter 552, I request copies of the following Child Care Regulation records for Plano ISD - Employee Child Care at Mendenhall, 1313 18TH ST, Plano, TX 75074-6047 (operation ID 1055808, operation number 1470026), for January 1, 2019 to the present:

1. Every inspection, assessment and investigation report, including the deficiencies cited and the operation's corrective actions.
2. Every complaint and self-report intake and its finding.
3. Every corrective or adverse action (evaluation, probation, suspension, revocation, denial, administrative penalty) with related correspondence.
4. Every plan of action or correction the operation submitted, and HHSC's response.

I understand that information made confidential by law (for example the identities of children, families and reporters) may be redacted; please release the remainder. Please provide the records electronically by email. If the cost will exceed $40, please send me an itemized estimate first.

Thank you,

[Your name]
[Email] · [Phone]

If something is happening now, report a concern to HHSC Child Care Regulation. For suspected abuse, contact your county child protective services or law enforcement.

Source: Texas Health and Human Services Commission, Child Care Regulation datasets on data.texas.gov. Last read Oct 1, 2026. Violation text is HHSC's own wording. The categories are ours, added to help you scan. About this data.