Emerald Wood Kindercare
610 EMERALD WOOD DR, Austin, TX 78745 · Travis County
Program
- Type
- Licensed center
- Licensed capacity
- 105
- Ages
- Infant, Toddler, Pre-Kindergarten, School
- Hours
- 06:30 AM-06:30 PM
- Director / administrator
- Casandra Thomas
- Phone
- (512) 443-9515
- Regulated since
- Nov 27, 1985
- HHSC IDs
- Operation 95487 · number 62855
- Official record
- HHSC Child Care Search
Violations by category
Year by year
| Year | Violations | Serious | Main categories |
|---|---|---|---|
| 2026 | 1 | 1 | Safety & premises (1) |
| 2025 | 1 | 1 | Staff background & training (1) |
| 2024 | 16 | 1 | Cleanliness & sanitation (2), Illness & medication (1), Supervision & ratios (3), Safety & premises (1), Staff background & training (4), Records & paperwork (1), Other (4) |
| 2023 | 3 | 1 | Illness & medication (1), Staff background & training (1), Other (1) |
| 2022 | 4 | 3 | Supervision & ratios (2), Safety & premises (1), Staff background & training (1) |
Inspections, investigations & assessments
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Jul 29, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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Jul 28, 2026 Report · No deficiencies cited
No violations cited on this visit.
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Apr 16, 2026 Inspection · Deficiencies cited
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Safety & premises Serious
Of the 10 children files, 6 needed emergency authorization information.
HHSC 746.605(11) — Required Admission Information - Emergency Medical Authorization
HHSC risk weight: High. Corrected 2026-04-30. Correction verified 2026-05-13.
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Safety & premises Serious
-
Oct 28, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Apr 29, 2025 Inspection · Deficiencies cited
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Staff background & training Serious
During the inspection, a caregiver was present, with children, that has not been cleared from the Centralized Background Check Unit yet. An administrative penalty will be recommended as a result of this citation, per HRC ?42.078.
HHSC 745.641 — AP Background check results - Must receive notification prior to allowing subject to be present at your operation
HHSC risk weight: High. Corrected 2025-04-29. Correction verified 2025-05-02.
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Staff background & training Serious
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Oct 29, 2024 Inspection · Deficiencies cited
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Other
Four infant feeding instructios had not been signed or updated within the last 30 days.
HHSC 746.2421(b) — Written Feeding Instructions - Review and Update Every 30 Days
HHSC risk weight: Medium. Corrected 2024-11-01. Correction verified 2024-11-19.
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Illness & medication
Of the ten children's files reviewed four lacked completed health statements, and three were missing updated immunizations records.
HHSC 746.603(a) — Children's Records Maintained
HHSC risk weight: Medium. Corrected 2024-11-15. Correction verified 2024-11-19.
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Other
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Jun 14, 2024 Inspection · Deficiencies cited
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Staff background & training
Three employees did not have their 24 hours of annual training.
HHSC 746.1309(a) — Documented Annual Training Area - 24 Hours Required
HHSC risk weight: Medium. Corrected 2024-06-21. Correction verified 2024-08-02.
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Staff background & training
The director did not have their 30 hours of annual training.
HHSC 746.1311(a) — Director Annual Training 30 Hours Required
HHSC risk weight: Medium. Corrected 2024-06-21. Correction verified 2024-08-02.
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Cleanliness & sanitation
There was a trash can overflowing with garbage in a classroom used by the children.
HHSC 746.3407(8) — Garbage Inaccessible to Children; Maintained in Sanitary Manner
HHSC risk weight: Medium High. Corrected at inspection. Corrected 2024-06-14.
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Staff background & training
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May 28, 2024 Inspection · Deficiencies cited
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Staff background & training
Three employees did not have their 24 hours of annual training.
HHSC 746.1309(a) — Documented Annual Training Area - 24 Hours Required
HHSC risk weight: Medium. Corrected 2024-06-11. Correction verified 2024-06-14.
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Staff background & training
The director did not have their 30 hours of annual training.
HHSC 746.1311(a) — Director Annual Training 30 Hours Required
HHSC risk weight: Medium. Corrected 2024-06-11. Correction verified 2024-06-14.
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Other
Two infants were missing their written feeding instructions.
HHSC 746.2421(a) — Written Feeding Instructions - Signed and Dated by Parent or Health-Care Professional
HHSC risk weight: Medium. Corrected 2024-05-28. Correction verified 2024-06-14.
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Supervision & ratios
The operation did not have a current sanitation inspection.
HHSC 746.3401(a) — Annual Sanitation Inspection
HHSC risk weight: Medium High. Corrected 2024-06-28. Correction verified 2024-07-08.
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Cleanliness & sanitation
A child was not instructed to wash their hands after their diaper was changed, and as a result, did not wash their hands.
HHSC 746.3417(3) — Children Handwashing After Toileting or Diapering
HHSC risk weight: Medium High. Corrected 2024-05-28. Correction verified 2024-06-14.
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Supervision & ratios
The operation did not have an emergency food allergy plan in place for a child with a diagnosed food allergy.
HHSC 746.3819 — Food Allergy Emergency Plan Signed by Parents and Health Care Professional
HHSC risk weight: Medium High. Corrected 2024-06-07. Correction verified 2024-06-14.
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Supervision & ratios Serious
The operation did not have a current fire inspection.
HHSC 746.5101(a) — Annual Fire Inspection - Before Initial Permit Issued and Every 12 Months
HHSC risk weight: High. Corrected 2024-06-14. Correction verified 2024-06-14.
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Safety & premises
Two classrooms did not have their evacuation plans posted.
HHSC 746.5207(b) — Emergency Evacuation and Relocation Diagram - Posted in Each Room
HHSC risk weight: Medium High. Corrected 2024-05-28. Correction verified 2024-06-14.
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Records & paperwork
Three employees were missing their notarized affidavit.
HHSC 746.901(4) — Required Personnel Records - Required Affidavit
HHSC risk weight: Medium Low. Corrected 2024-06-14. Correction verified 2024-06-14.
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Staff background & training
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Mar 11, 2024 Inspection · Deficiencies cited
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Other
Children aged two to eleven were watching a movie, that was not related to planned activities that meet educational needs.
HHSC 746.2207(c)(1) — Screen Time Activities - Related to Planned Activities
HHSC risk weight: Medium. Corrected at inspection. Corrected 2024-03-11.
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Other
When I arrived there were two children observed during naptime who were roaming around the classroom without an alternate activity. This was corrected when I asked the caregiver to give the two children something else to do.
HHSC 746.2907(a) — Alternate Activity for Non-sleeping Children
HHSC risk weight: Medium. Corrected at inspection. Corrected 2024-03-11.
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Other
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Jul 24, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
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Jul 17, 2023 Inspection · Deficiencies cited
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Other Serious
A caregiver did not know the number of children she was caring for. The caregiver said their were 8 children present, but then corrected herself and said it was 9 children. The children were counted and there were actually 10 children present in the room.
HHSC 746.1205(a)(2) — Responsibilities of Caregivers - Know number of children responsible for
HHSC risk weight: High. Corrected 2023-07-17. Correction verified 2023-07-24.
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Illness & medication
Four child files were missing updated immunization records.
HHSC 746.603(a)(4) — Children's Records - Immunizations
HHSC risk weight: Medium. Corrected 2023-09-08. Correction verified 2023-09-05.
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Staff background & training
One staff file was missing a notarized affidavit. Another staff file was missing a copy of the caregiver's CPR card. The training has been completed, but the card is missing.
HHSC 746.901 — Required Personnel Records
HHSC risk weight: Medium. Corrected 2023-07-28. Correction verified 2023-08-18.
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Other Serious
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Mar 31, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
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Mar 31, 2023 Report · No deficiencies cited
No violations cited on this visit.
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Mar 30, 2023 Report · No deficiencies cited
No violations cited on this visit.
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Mar 29, 2023 Report · No deficiencies cited
No violations cited on this visit.
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Mar 28, 2023 Report · No deficiencies cited
No violations cited on this visit.
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Sep 14, 2022 Inspection · Deficiencies cited
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Supervision & ratios
The sanitation inspection document was not available for review.
HHSC 746.3401(c)(2) — Annual Sanitation Inspection- Inspection unavailable must maintain documentation at operation and make available to us
HHSC risk weight: Medium High. Corrected 2022-10-31. Correction verified 2022-10-20.
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Safety & premises Serious
The fire inspection observed was expired.
HHSC 746.5101(a) — Annual Fire Inspection - Before Initial Permit Issued and Every 12 Months
HHSC risk weight: High. Corrected 2022-10-13. Correction verified 2022-10-13.
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Supervision & ratios
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Aug 29, 2022 Inspection · Deficiencies cited
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Staff background & training Serious
After sending several reminder emails concerning background check fee payment, as of 6/2/2022, the operation has not paid pass due background check fees.
HHSC HRC42.054 - Required Fees — HRC42.054 - Required Fees
HHSC risk weight: High. Corrected 2022-08-30. Correction verified 2022-09-14.
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Staff background & training Serious
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Mar 11, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
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Feb 24, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
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Feb 11, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
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Feb 10, 2022 Report · Deficiencies cited (self-report)
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Supervision & ratios Serious
Supervision was not maintained when two children were able to climb a fence and leave the playground area.
HHSC 746.1203(4) — Responsibilities of Caregivers- Supervision of Children
HHSC risk weight: High. Corrected 2022-02-11. Correction verified 2022-02-24.
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Supervision & ratios Serious
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Oct 15, 2021 Inspection · No deficiencies cited
No violations cited on this visit.
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Aug 24, 2021 Report · No deficiencies cited (self-report)
No violations cited on this visit.
Get the full file
HHSC publishes inspections, investigations and assessments from October 2017 onward, with each cited deficiency and its risk weight. Investigation narratives, complaint files and older history require a public information request. The Texas Public Information Act (Texas Government Code Chapter 552) gives anyone the right to ask. You don't have to say why.
Email the request Printable letter (fax or mail)
- Send to
- HHSC Open Records Coordinator, MC-1070 · OpenRecordsRequest@hhs.texas.gov · fax 512-424-6586 · 4601 W. Guadalupe Street, Austin, Texas 78751-3146 · agency instructions
Show the letter text
If something is happening now, report a concern to HHSC Child Care Regulation. For suspected abuse, contact your county child protective services or law enforcement.
Source: Texas Health and Human Services Commission, Child Care Regulation datasets on data.texas.gov. Last read Oct 1, 2026. Violation text is HHSC's own wording. The categories are ours, added to help you scan. About this data.