Primrose School Of Spring Cypress
11616 SPRING CYPRESS RD, Tomball, TX 77377 · Harris County
Program
- Type
- Licensed center
- Licensed capacity
- 259
- Ages
- Infant, Toddler, Pre-Kindergarten, School
- Hours
- 06:30 AM-06:30 PM
- Director / administrator
- Shelly Cox
- Phone
- (281) 251-6300
- Regulated since
- Dec 27, 2011
- HHSC IDs
- Operation 901828 · number 1342146
- Official record
- HHSC Child Care Search
Violations by category
Year by year
| Year | Violations | Serious | Main categories |
|---|---|---|---|
| 2024 | 2 | 2 | Supervision & ratios (2) |
| 2023 | 6 | 2 | Supervision & ratios (2), Safety & premises (2), Staff background & training (2) |
| 2022 | 16 | 6 | Supervision & ratios (2), Discipline & child guidance (2), Safety & premises (2), Staff background & training (8), Other (2) |
Enforcement actions
- Seen Oct 1, 2026 — Conditions on permit (HHSC operation record)
HHSC publishes these as current flags on the operation, not as dated actions. The date shown is when this site first saw the flag. The HHSC Child Care Search has the details.
Inspections, investigations & assessments
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Jun 4, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
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Jun 4, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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Sep 4, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Sep 4, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
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Sep 3, 2025 Report · No deficiencies cited (self-report)
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
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Sep 3, 2025 Report · No deficiencies cited (self-report)
No violations cited on this visit.
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Jun 9, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Jun 9, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
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Apr 17, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
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Apr 17, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Apr 15, 2025 Report · No deficiencies cited (self-report)
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Apr 15, 2025 Report · No deficiencies cited (self-report)
No violations cited on this visit.
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Aug 21, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Aug 21, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Jun 12, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Jun 12, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Jun 10, 2024 Report · No deficiencies cited (self-report)
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Jun 10, 2024 Report · No deficiencies cited (self-report)
No violations cited on this visit.
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Jun 10, 2024 Inspection · Deficiencies cited
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Supervision & ratios Serious
The operation does not have a current fire inspection. The inspection expired on 4/13/2023.
HHSC 746.5101(a) — Annual Fire Inspection - Before Initial Permit Issued and Every 12 Months
HHSC risk weight: High. Corrected 2024-06-24. Correction verified 2024-06-21.
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Supervision & ratios Serious
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Jun 10, 2024 Inspection · Deficiencies cited
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Supervision & ratios Serious
The operation does not have a current fire inspection. The inspection expired on 4/13/2023.
HHSC 746.5101(a) — Annual Fire Inspection - Before Initial Permit Issued and Every 12 Months
HHSC risk weight: High. Corrected 2024-06-24. Correction verified 2024-06-21.
HHSC inspection history · no longer published by HHSC; kept here
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Supervision & ratios Serious
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Jan 18, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Jan 18, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
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Jan 12, 2024 Report · No deficiencies cited
No violations cited on this visit.
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Jan 12, 2024 Report · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
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Oct 18, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
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Oct 18, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
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Oct 10, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
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Oct 10, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
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Oct 6, 2023 Report · Deficiencies cited (self-report)
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Supervision & ratios Serious
A caregiver in care left 7 children unsupervised in the classroom.
HHSC 746.1205(a)(4) — Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
HHSC risk weight: High. Corrected 2023-10-10. Correction verified 2023-10-18.
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Supervision & ratios Serious
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Oct 6, 2023 Report · Deficiencies cited (self-report)
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Supervision & ratios Serious
A caregiver in care left 7 children unsupervised in the classroom.
HHSC 746.1205(a)(4) — Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
HHSC risk weight: High. Corrected 2023-10-10. Correction verified 2023-10-18.
HHSC inspection history · no longer published by HHSC; kept here
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Supervision & ratios Serious
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Jul 24, 2023 Inspection · Deficiencies cited
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Staff background & training
A caregiver did not have a current CPR and first aid on file.
HHSC 746.1315(a) — Each Caregiver and the Director Must Have Current Training in pediatric first aid with rescue breathing and choking.
HHSC risk weight: Medium High. Corrected 2023-07-31. Correction verified 2023-09-11.
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Safety & premises
A child with a food allergy did not have a food allergy plan on file to review.
HHSC 746.3819 — Food Allergy Emergency Plan Signed by Parents and Health Care Professional
HHSC risk weight: Medium High. Corrected 2023-07-31. Correction verified 2023-08-01.
HHSC inspection history · no longer published by HHSC; kept here
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Staff background & training
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Jul 24, 2023 Inspection · Deficiencies cited
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Staff background & training
A caregiver did not have a current CPR and first aid on file.
HHSC 746.1315(a) — Each Caregiver and the Director Must Have Current Training in pediatric first aid with rescue breathing and choking.
HHSC risk weight: Medium High. Corrected 2023-07-31. Correction verified 2023-09-11.
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Safety & premises
A child with a food allergy did not have a food allergy plan on file to review.
HHSC 746.3819 — Food Allergy Emergency Plan Signed by Parents and Health Care Professional
HHSC risk weight: Medium High. Corrected 2023-07-31. Correction verified 2023-08-01.
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Staff background & training
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Oct 21, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
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Oct 21, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
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Sep 1, 2022 Assessment · Deficiencies cited
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Staff background & training
The operation was originally cited on 8/10/22 for a caregiver not having current CPR training and a compliance date of 8/24/2022 was given. The operation requested an extension, it was granted with a compliance date of 8/31/2022. The deficiency is still out of compliance.
HHSC 746.1315(b) — Each Caregiver and the Director Must Have Current Training in pediatric CPR
HHSC risk weight: Medium High. Corrected 2022-09-12. Correction verified 2022-09-08.
HHSC inspection history · no longer published by HHSC; kept here
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Staff background & training
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Sep 1, 2022 Assessment · Deficiencies cited
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Staff background & training
The operation was originally cited on 8/10/22 for a caregiver not having current CPR training and a compliance date of 8/24/2022 was given. The operation requested an extension, it was granted with a compliance date of 8/31/2022. The deficiency is still out of compliance.
HHSC 746.1315(b) — Each Caregiver and the Director Must Have Current Training in pediatric CPR
HHSC risk weight: Medium High. Corrected 2022-09-12. Correction verified 2022-09-08.
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Staff background & training
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Aug 10, 2022 Inspection · Deficiencies cited
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Staff background & training Serious
Two caregivers counted in the child care/caregiver ratio did not have an Eligible background check.
HHSC 745.641 — AP Background check results - Must receive notification prior to allowing subject to be present at your operation
HHSC risk weight: High. Corrected 2022-08-10. Correction verified 2022-08-10.
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Staff background & training
Two caregivers had expired first aid training.
HHSC 746.1315(a) — Each Caregiver and the Director Must Have Current Training in pediatric first aid with rescue breathing and choking.
HHSC risk weight: Medium High. Corrected 2022-08-17. Correction verified 2022-08-16.
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Staff background & training
Two caregivers had expired CPR training.
HHSC 746.1315(b) — Each Caregiver and the Director Must Have Current Training in pediatric CPR
HHSC risk weight: Medium High. Corrected 2022-09-15. Correction verified 2022-09-01.
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Supervision & ratios
The operation did not have for review documentation of fire drills for the months of February, March, April, May, and July, 2022. Note: The fire drill conducted in January 2022 was 4 minutes long.
HHSC 746.5202(1) — Emergency Preparedness Plan - Evacuation, relocation, and sheltering/lock-down procedures
HHSC risk weight: Medium High. Corrected 2022-08-15. Correction verified 2022-08-16.
HHSC inspection history · no longer published by HHSC; kept here
-
Staff background & training Serious
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Aug 10, 2022 Inspection · Deficiencies cited
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Staff background & training Serious
Two caregivers counted in the child care/caregiver ratio did not have an Eligible background check.
HHSC 745.641 — AP Background check results - Must receive notification prior to allowing subject to be present at your operation
HHSC risk weight: High. Corrected 2022-08-10. Correction verified 2022-08-10.
-
Staff background & training
Two caregivers had expired first aid training.
HHSC 746.1315(a) — Each Caregiver and the Director Must Have Current Training in pediatric first aid with rescue breathing and choking.
HHSC risk weight: Medium High. Corrected 2022-08-17. Correction verified 2022-08-16.
-
Staff background & training
Two caregivers had expired CPR training.
HHSC 746.1315(b) — Each Caregiver and the Director Must Have Current Training in pediatric CPR
HHSC risk weight: Medium High. Corrected 2022-09-15. Correction verified 2022-09-01.
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Supervision & ratios
The operation did not have for review documentation of fire drills for the months of February, March, April, May, and July, 2022. Note: The fire drill conducted in January 2022 was 4 minutes long.
HHSC 746.5202(1) — Emergency Preparedness Plan - Evacuation, relocation, and sheltering/lock-down procedures
HHSC risk weight: Medium High. Corrected 2022-08-15. Correction verified 2022-08-16.
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Staff background & training Serious
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Jul 20, 2022 Report · Deficiencies cited
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Other Serious
Based on sufficient evidence obtained during the DFPS investigation there is a preponderance of evidence to show that a caregiver failed to maintain self-control in the presence of children.
HHSC 746.1201(1) — Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control
HHSC risk weight: High. Corrected 2022-10-05. Correction verified 2022-10-21.
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Discipline & child guidance Serious
Based on sufficient evidence obtained during the DFPS investigation there is a preponderance of evidence to show that a caregiver used inappropriate discipline on children in care.
HHSC 746.2805 — Prohibited Punishments - No Harsh, Cruel or Unusual
HHSC risk weight: High. Corrected 2022-10-05. Correction verified 2022-10-21.
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Safety & premises
Based on sufficient evidence obtained during the DFPS investigation there is a preponderance of evidence to show that mopping chemicals (swifter jet) were accessible to children.
HHSC 746.3701 — Safety - Areas Free From Hazards
HHSC risk weight: Medium High. Corrected 2022-10-05. Correction verified 2022-10-21.
HHSC inspection history · no longer published by HHSC; kept here
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Other Serious
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Jul 20, 2022 Report · Deficiencies cited
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Other Serious
Based on sufficient evidence obtained during the DFPS investigation there is a preponderance of evidence to show that a caregiver failed to maintain self-control in the presence of children.
HHSC 746.1201(1) — Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control
HHSC risk weight: High. Corrected 2022-10-05. Correction verified 2022-10-21.
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Discipline & child guidance Serious
Based on sufficient evidence obtained during the DFPS investigation there is a preponderance of evidence to show that a caregiver used inappropriate discipline on children in care.
HHSC 746.2805 — Prohibited Punishments - No Harsh, Cruel or Unusual
HHSC risk weight: High. Corrected 2022-10-05. Correction verified 2022-10-21.
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Safety & premises
Based on sufficient evidence obtained during the DFPS investigation there is a preponderance of evidence to show that mopping chemicals (swifter jet) were accessible to children.
HHSC 746.3701 — Safety - Areas Free From Hazards
HHSC risk weight: Medium High. Corrected 2022-10-05. Correction verified 2022-10-21.
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Other Serious
Get the full file
HHSC publishes inspections, investigations and assessments from October 2017 onward, with each cited deficiency and its risk weight. Investigation narratives, complaint files and older history require a public information request. The Texas Public Information Act (Texas Government Code Chapter 552) gives anyone the right to ask. You don't have to say why.
Email the request Printable letter (fax or mail)
- Send to
- HHSC Open Records Coordinator, MC-1070 · OpenRecordsRequest@hhs.texas.gov · fax 512-424-6586 · 4601 W. Guadalupe Street, Austin, Texas 78751-3146 · agency instructions
Show the letter text
If something is happening now, report a concern to HHSC Child Care Regulation. For suspected abuse, contact your county child protective services or law enforcement.
Source: Texas Health and Human Services Commission, Child Care Regulation datasets on data.texas.gov. Last read Oct 1, 2026. Violation text is HHSC's own wording. The categories are ours, added to help you scan. About this data.