St. John Neumann Preschool

5455 BEE CAVES RD, West Lake Hills, TX 78746 · Travis County

7cited violations

1serious

7inspections & investigations

0enforcement actions

Program

Type: Licensed center
Licensed capacity: 117
Ages: Infant, Toddler, Pre-Kindergarten
Hours: 08:00 AM-02:30 PM
Director / administrator: Kelly Montgomery
Phone: (512) 328-8858
Regulated since: Mar 30, 2010
HHSC IDs: Operation 535249 · number 1044726
Official record: HHSC Child Care Search

Violations by category

Supervision & ratios 1
Staff background & training 4
Records & paperwork 2

Year by year

Year	Violations	Serious	Main categories
2026	1	0	Records & paperwork (1)
2025	5	1	Supervision & ratios (1), Staff background & training (3), Records & paperwork (1)
2024	1	0	Staff background & training (1)

Inspections, investigations & assessments

Mar 9, 2026 Inspection · Deficiencies cited
- Records & paperwork
  There was child record pending Health statement.
  
  HHSC 746.603(a)(3) — Children's Records - Health Statement
  
  HHSC risk weight: Medium. Corrected 2026-03-10. Correction verified 2026-03-10.
HHSC inspection history
Apr 4, 2025 Inspection · Deficiencies cited
- Staff background & training Serious
  There was an individual present in areas used by the children that did not have a submitted background check. This was corrected at the inspection when the individual was advised to not step into the preschool during operating hours until background check is completed.
  
  HHSC 745.641 — AP Background check results - Must receive notification prior to allowing subject to be present at your operation
  
  HHSC risk weight: High. Corrected 2025-04-04. Correction verified 2025-04-16.
- Staff background & training
  Out of the ten staff files reviewed two were short their 24 hours of annual training, or were missing training in the required topics.
  
  HHSC 746.1309(e) — Documented Annual Training- Required Content
  
  HHSC risk weight: Medium. Corrected 2025-04-18. Correction verified 2025-04-16.
- Supervision & ratios
  The operation did not have written policies on the following: suspension and expulsion, preventing /responding to A/N/E, and inclusive care services.
  
  HHSC 746.501(a)(30) — Written Operational Policies - Support inclusive services
  
  HHSC risk weight: Medium. Corrected 2025-04-18. Correction verified 2025-04-14.
- Records & paperwork
  Out of the ten children's files reviewed, four were missing their health statements.
  
  HHSC 746.603(a)(3) — Children's Records - Health Statement
  
  HHSC risk weight: Medium. Corrected 2025-04-25. Correction verified 2025-04-14.
- Staff background & training
  Two employees did not have documentation of their education requirements available for review, and one employee did not have training records available for review.
  
  HHSC 746.801(3) — Required Records Maintained and Made Available - Personnel and Training Records
  
  HHSC risk weight: Medium. Corrected 2025-04-18. Correction verified 2025-04-16.
HHSC inspection history
May 17, 2024 Inspection · Deficiencies cited
- Staff background & training
  There were nine caregivers missing trainings in the required topics.
  
  HHSC 746.1309(e) — Documented Annual Training- Required Content
  
  HHSC risk weight: Medium. Corrected 2024-05-31. Correction verified 2024-06-03.
HHSC inspection history
Jul 11, 2023 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Aug 4, 2022 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Apr 11, 2022 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Mar 28, 2022 Report · No deficiencies cited

No violations cited on this visit.

HHSC inspection history

Get the full file

HHSC publishes inspections, investigations and assessments from October 2017 onward, with each cited deficiency and its risk weight. Investigation narratives, complaint files and older history require a public information request. The Texas Public Information Act (Texas Government Code Chapter 552) gives anyone the right to ask. You don't have to say why.

Email the request Printable letter (fax or mail)

Send to: HHSC Open Records Coordinator, MC-1070 · OpenRecordsRequest@hhs.texas.gov · fax 512-424-6586 · 4601 W. Guadalupe Street, Austin, Texas 78751-3146 · agency instructions

Show the letter text

Letter text

Dear Open Records Coordinator,

Under the Texas Public Information Act, Texas Government Code Chapter 552, I request copies of the following Child Care Regulation records for St. John Neumann Preschool, 5455 BEE CAVES RD, West Lake Hills, TX 78746-5228 (operation ID 535249, operation number 1044726), for January 1, 2019 to the present:

1. Every inspection, assessment and investigation report, including the deficiencies cited and the operation's corrective actions.
2. Every complaint and self-report intake and its finding.
3. Every corrective or adverse action (evaluation, probation, suspension, revocation, denial, administrative penalty) with related correspondence.
4. Every plan of action or correction the operation submitted, and HHSC's response.

I understand that information made confidential by law (for example the identities of children, families and reporters) may be redacted; please release the remainder. Please provide the records electronically by email. If the cost will exceed $40, please send me an itemized estimate first.

Thank you,

[Your name]
[Email] · [Phone]

If something is happening now, report a concern to HHSC Child Care Regulation. For suspected abuse, contact your county child protective services or law enforcement.

Source: Texas Health and Human Services Commission, Child Care Regulation datasets on data.texas.gov. Last read Oct 1, 2026. Violation text is HHSC's own wording. The categories are ours, added to help you scan. About this data.