Primrose School Of Highland Village
2100 HIGHLAND VILLAGE RD, Highland Village, TX 75077 · Denton County
Program
- Type
- Licensed center
- Licensed capacity
- 176
- Ages
- Infant, Toddler, Pre-Kindergarten, School
- Hours
- 07:00 AM-06:00 PM
- Director / administrator
- Alison Morris
- Phone
- (972) 317-9332
- Regulated since
- Jul 27, 2016
- HHSC IDs
- Operation 1235461 · number 1618197
- Official record
- HHSC Child Care Search
Violations by category
Year by year
| Year | Violations | Serious | Main categories |
|---|---|---|---|
| 2026 | 2 | 0 | Other (2) |
| 2025 | 2 | 0 | Supervision & ratios (2) |
| 2024 | 6 | 2 | Safety & premises (4), Other (2) |
| 2023 | 8 | 8 | Supervision & ratios (6), Records & paperwork (2) |
| 2022 | 6 | 4 | Illness & medication (2), Supervision & ratios (2), Records & paperwork (2) |
Inspections, investigations & assessments
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Jun 30, 2026 Inspection · Deficiencies cited
-
Other
The product safety recall paper was not certified annual.
HHSC 746.4135(b) — Children's Products- Annual Certification
HHSC risk weight: Medium. Corrected 2026-07-03. Correction verified 2026-07-06.
HHSC inspection history · no longer published by HHSC; kept here
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Other
-
Jun 30, 2026 Inspection · Deficiencies cited
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Other
The product safety recall paper was not certified annual.
HHSC 746.4135(b) — Children's Products- Annual Certification
HHSC risk weight: Medium. Corrected 2026-07-03. Correction verified 2026-07-06.
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Other
-
Jul 21, 2025 Inspection · Deficiencies cited
-
Supervision & ratios
The last fire inspection the operation had was 10/26/2023.
HHSC 746.5101(b) — Annual Fire Inspection - Conducted by Fire Marshal
HHSC risk weight: Medium High. Corrected 2025-08-08. Correction verified 2025-07-31.
HHSC inspection history · no longer published by HHSC; kept here
-
Supervision & ratios
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Jul 21, 2025 Inspection · Deficiencies cited
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Supervision & ratios
The last fire inspection the operation had was 10/26/2023.
HHSC 746.5101(b) — Annual Fire Inspection - Conducted by Fire Marshal
HHSC risk weight: Medium High. Corrected 2025-08-08. Correction verified 2025-07-31.
-
Supervision & ratios
-
Aug 5, 2024 Inspection · Deficiencies cited
-
Safety & premises
There was no log of the extinguishers being checked.
HHSC 746.5307(a) — Inspect Fire Extinguishers Monthly
HHSC risk weight: Medium High. Corrected 2024-08-16. Correction verified 2024-08-13.
-
Safety & premises Serious
There was no log of the smoke detectors being checked.
HHSC 746.5319 — Smoke Detectors Testing
HHSC risk weight: High. Corrected 2024-08-16. Correction verified 2024-08-13.
-
Other
There was no log of the carbon monoxide detector being checked.
HHSC 746.5537(a)(2) — Electronic or Battery-Operated Carbon Monoxide Detector-Check All Detectors Monthly
HHSC risk weight: Medium High. Corrected 2024-08-16. Correction verified 2024-08-13.
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Safety & premises
-
Aug 5, 2024 Inspection · Deficiencies cited
-
Safety & premises
There was no log of the extinguishers being checked.
HHSC 746.5307(a) — Inspect Fire Extinguishers Monthly
HHSC risk weight: Medium High. Corrected 2024-08-16. Correction verified 2024-08-13.
-
Safety & premises Serious
There was no log of the smoke detectors being checked.
HHSC 746.5319 — Smoke Detectors Testing
HHSC risk weight: High. Corrected 2024-08-16. Correction verified 2024-08-13.
-
Other
There was no log of the carbon monoxide detector being checked.
HHSC 746.5537(a)(2) — Electronic or Battery-Operated Carbon Monoxide Detector-Check All Detectors Monthly
HHSC risk weight: Medium High. Corrected 2024-08-16. Correction verified 2024-08-13.
HHSC inspection history · no longer published by HHSC; kept here
-
Safety & premises
-
Jan 11, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Jan 11, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
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Dec 19, 2023 Report · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Dec 19, 2023 Report · No deficiencies cited
No violations cited on this visit.
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Dec 12, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
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Dec 12, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
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Dec 11, 2023 Report · Deficiencies cited
-
Records & paperwork Serious
Good judgement wasn't practiced by the caregivers when they failed to notify the parents or management when it was noticed that the child was fussy, crying and not acting like himself after he was found sitting on the playground crying by the slide and refused to walk.
HHSC 746.1201(1) — Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control
HHSC risk weight: High. Corrected 2023-12-29. Correction verified 2024-01-11.
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Records & paperwork Serious
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Dec 11, 2023 Report · Deficiencies cited
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Records & paperwork Serious
Good judgement wasn't practiced by the caregivers when they failed to notify the parents or management when it was noticed that the child was fussy, crying and not acting like himself after he was found sitting on the playground crying by the slide and refused to walk.
HHSC 746.1201(1) — Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control
HHSC risk weight: High. Corrected 2023-12-29. Correction verified 2024-01-11.
HHSC inspection history · no longer published by HHSC; kept here
-
Records & paperwork Serious
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Aug 22, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
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Aug 22, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Aug 5, 2023 Report · No deficiencies cited
No violations cited on this visit.
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Aug 5, 2023 Report · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Jul 18, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
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Jul 18, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
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Jul 14, 2023 Report · Deficiencies cited (self-report)
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Supervision & ratios Serious
It was found through investigation that when a toddler class was moving from their class to a special presentation one toddler was left in the classroom unsupervised.
HHSC 746.1205(a)(4) — Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
HHSC risk weight: High. Corrected 2023-08-11. Correction verified 2023-08-22.
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Supervision & ratios Serious
-
Jul 14, 2023 Report · Deficiencies cited (self-report)
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Supervision & ratios Serious
It was found through investigation that when a toddler class was moving from their class to a special presentation one toddler was left in the classroom unsupervised.
HHSC 746.1205(a)(4) — Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
HHSC risk weight: High. Corrected 2023-08-11. Correction verified 2023-08-22.
HHSC inspection history · no longer published by HHSC; kept here
-
Supervision & ratios Serious
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Mar 3, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
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Mar 3, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
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Feb 24, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
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Feb 24, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
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Feb 23, 2023 Report · Deficiencies cited (self-report)
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Supervision & ratios Serious
It was verified during and unannounced inspction that a child was left unsupervised in a classroom.
HHSC 746.1203(4) — Responsibilities of Caregivers - Supervision of Children
HHSC risk weight: High. Corrected 2023-02-24. Correction verified 2023-03-03.
HHSC inspection history · no longer published by HHSC; kept here
-
Supervision & ratios Serious
-
Feb 23, 2023 Report · Deficiencies cited (self-report)
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Supervision & ratios Serious
It was verified during and unannounced inspction that a child was left unsupervised in a classroom.
HHSC 746.1203(4) — Responsibilities of Caregivers - Supervision of Children
HHSC risk weight: High. Corrected 2023-02-24. Correction verified 2023-03-03.
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Supervision & ratios Serious
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Feb 15, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Feb 15, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
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Feb 12, 2023 Report · Deficiencies cited (self-report)
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Supervision & ratios Serious
It was determined during the unannounced inspection that a child was left unsupervised and without appropriate visual and/or auditory awareness.
HHSC 746.1203(4) — Responsibilities of Caregivers - Supervision of Children
HHSC risk weight: High. Corrected 2023-02-15. Correction verified 2023-02-24.
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Supervision & ratios Serious
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Feb 12, 2023 Report · Deficiencies cited (self-report)
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Supervision & ratios Serious
It was determined during the unannounced inspection that a child was left unsupervised and without appropriate visual and/or auditory awareness.
HHSC 746.1203(4) — Responsibilities of Caregivers - Supervision of Children
HHSC risk weight: High. Corrected 2023-02-15. Correction verified 2023-02-24.
HHSC inspection history · no longer published by HHSC; kept here
-
Supervision & ratios Serious
-
Aug 26, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
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Aug 26, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Apr 22, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
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Apr 22, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Apr 19, 2022 Report · Deficiencies cited (self-report)
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Supervision & ratios Serious
This standard was evaluated in regard to an investigation and found in violation of minimum standards. A child was able to exit a fenced area with another child without caregivers knowledge.
HHSC 746.1203(4) — Responsibilities of Caregivers- Supervision of Children
HHSC risk weight: High. Corrected 2022-05-19. Correction verified 2022-06-01.
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Records & paperwork Serious
This standard was evaluated in regard to an investigation and is found to be in violation of minimum standards. The director did not report the incident in a timely manner.
HHSC 746.305(a)(6) — Report Situation Placing Children at Risk
HHSC risk weight: High. Corrected 2022-04-19. Correction verified 2022-06-01.
HHSC inspection history · no longer published by HHSC; kept here
-
Supervision & ratios Serious
-
Apr 19, 2022 Report · Deficiencies cited (self-report)
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Supervision & ratios Serious
This standard was evaluated in regard to an investigation and found in violation of minimum standards. A child was able to exit a fenced area with another child without caregivers knowledge.
HHSC 746.1203(4) — Responsibilities of Caregivers- Supervision of Children
HHSC risk weight: High. Corrected 2022-05-19. Correction verified 2022-06-01.
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Records & paperwork Serious
This standard was evaluated in regard to an investigation and is found to be in violation of minimum standards. The director did not report the incident in a timely manner.
HHSC 746.305(a)(6) — Report Situation Placing Children at Risk
HHSC risk weight: High. Corrected 2022-04-19. Correction verified 2022-06-01.
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Supervision & ratios Serious
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Jan 3, 2022 Report · Deficiencies cited (self-report)
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Illness & medication
The operation failed to report the positive COVID case in a timely manner.
HHSC 746.305(a)(4) — Report Outbreak of Communicable Illness
HHSC risk weight: Medium High. Corrected 2022-01-05. Correction verified 2022-01-24.
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Illness & medication
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Jan 3, 2022 Report · Deficiencies cited (self-report)
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Illness & medication
The operation failed to report the positive COVID case in a timely manner.
HHSC 746.305(a)(4) — Report Outbreak of Communicable Illness
HHSC risk weight: Medium High. Corrected 2022-01-05. Correction verified 2022-01-24.
HHSC inspection history · no longer published by HHSC; kept here
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Illness & medication
Get the full file
HHSC publishes inspections, investigations and assessments from October 2017 onward, with each cited deficiency and its risk weight. Investigation narratives, complaint files and older history require a public information request. The Texas Public Information Act (Texas Government Code Chapter 552) gives anyone the right to ask. You don't have to say why.
Email the request Printable letter (fax or mail)
- Send to
- HHSC Open Records Coordinator, MC-1070 · OpenRecordsRequest@hhs.texas.gov · fax 512-424-6586 · 4601 W. Guadalupe Street, Austin, Texas 78751-3146 · agency instructions
Show the letter text
If something is happening now, report a concern to HHSC Child Care Regulation. For suspected abuse, contact your county child protective services or law enforcement.
Source: Texas Health and Human Services Commission, Child Care Regulation datasets on data.texas.gov. Last read Oct 1, 2026. Violation text is HHSC's own wording. The categories are ours, added to help you scan. About this data.