Children's Village And Family Service Agency, INC.
3659 FM 724, Tyler, TX 75704 · Smith County
Program
- Type
- General residential operation
- Licensed capacity
- 32
- Ages
- 0-18
- Hours
- -
- Director / administrator
- Wade Matthew Rogers
- Phone
- (903) 531-0551
- Regulated since
- Jun 17, 1986
- HHSC IDs
- Operation 97680 · number 154645
- Official record
- HHSC Child Care Search
Violations by category
Year by year
| Year | Violations | Serious | Main categories |
|---|---|---|---|
| 2025 | 6 | 3 | Supervision & ratios (2), Safety & premises (1), Staff background & training (1), Records & paperwork (1), Other (1) |
| 2024 | 10 | 1 | Illness & medication (4), Supervision & ratios (1), Safety & premises (1), Staff background & training (1), Other (3) |
| 2023 | 11 | 3 | Illness & medication (1), Supervision & ratios (3), Safety & premises (1), Records & paperwork (3), Other (3) |
| 2022 | 3 | 2 | Illness & medication (2), Safety & premises (1) |
Inspections, investigations & assessments
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Aug 15, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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Aug 14, 2026 Report · No deficiencies cited (self-report)
No violations cited on this visit.
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Mar 29, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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Mar 28, 2026 Report · No deficiencies cited (self-report)
No violations cited on this visit.
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Mar 2, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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Nov 14, 2025 Inspection · Deficiencies cited
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Supervision & ratios Serious
During the inspection, I observed the operation has not had a fire inspection in over 1.5 years.
HHSC 748.3101(2) — Fire Inspection-Must have fire inspection at least once every 12 months from date of last fire inspection
HHSC risk weight: Medium High. Corrected 2025-11-24. Correction verified 2025-12-05.
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Safety & premises
During the inspection, we observed two of two first aid kits reviewed lacked the first aid guide.
HHSC 748.3273(1) — First Aid Kits-Each one must contain a current guide to first aid and emergency care
HHSC risk weight: Medium. Corrected 2025-11-24. Correction verified 2025-12-03.
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Other
During the inspection, I observed one of two first aid kits reviewed lacked a pair of waterproof gloves.
HHSC 748.3273(10) — First Aid Kits-Each one must contain waterproof, disposable gloves
HHSC risk weight: Medium Low. Corrected 2025-11-24. Correction verified 2025-12-03.
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Supervision & ratios Serious
During the inspection, we observed the loose fill under the playground equipment was between 3.5-5 inches in depth.
HHSC 748.3563(c) — Protective Surfacing-If loose-fill surfacing materials are used, the operation must install 9 inches or more of uncompressed loose-fill material
HHSC risk weight: Medium High. Corrected 2025-11-24. Correction verified 2025-11-25.
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Records & paperwork
During the inspection, I observed four of four employee records reviewed lacked Affidavit Form 2912.
HHSC 748.363(8) — Personnel records - Include a Pre-Employment Affidavit for Applicants for Employment as specified in Texas Human Resources Code ?42.0563
HHSC risk weight: Medium. Corrected 2025-11-24. Correction verified 2025-11-25.
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Staff background & training Serious
During the inspection, we observed two of four employee records reviewed lacked proof of annual Normalcy training.
HHSC 748.931(b)(2) — Annual Training- Administrators, PLSP's, treatment directors and case managers who do not hold a prof. license must have 1 hour normalcy.
HHSC risk weight: Medium High. Corrected at inspection. Corrected 2025-11-14.
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Supervision & ratios Serious
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Nov 21, 2024 Inspection · Deficiencies cited
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Other
During the inspection, we observed two of three child's rights reviewed lacked documentation of the date reviewed with the child.
HHSC 748.1103(a) — Informing child of rights-Review rights with child/parents within 7 days of child's admission; provide child/parents with written copy of rights
HHSC risk weight: Medium. Corrected 2024-11-29. Correction verified 2025-01-02.
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Other
During the inspection, we observed three of three service plan updates lacked evaluations of effective strategies and goals for the children. The service plans also lacked evaluation of Normalcy services.
HHSC 748.1385(1) — Service Plan Review-Must include evaluation of child's progress and effectiveness of strategies and techniques used to meet identified needs
HHSC risk weight: Medium Low. Corrected 2024-11-29. Correction verified 2025-01-02.
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Other
During the inspection, we observed three of three service plan updates reviewed lacked updates to the estimated length of stay. The children have exceeded the length of stay estimated in the admission assessment.
HHSC 748.1385(7) — Service Plan Review-Must update the estimated length of stay and discharge plans, if changed
HHSC risk weight: Low. Corrected 2024-11-29. Correction verified 2025-01-02.
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Illness & medication
During the Inspection, we observed two of three children's medication logs lacked documentation of the prescribing doctor's information on the form.
HHSC 748.2151(c)(2) — Medication record - must include prescribing health-care professional's name
HHSC risk weight: Medium. Corrected 2024-11-29. Correction verified 2025-01-02.
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Illness & medication
During the inspection, we observed one of the three children's med log records reviewed lacked the signatures of the administering staff.
HHSC 748.2151(c)(6) — Medication record - must include name & signature of person who administered each medication
HHSC risk weight: Medium. Corrected 2024-11-29. Correction verified 2025-01-02.
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Other
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Nov 16, 2024 Inspection · Deficiencies cited
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Illness & medication
During the after hours walkthrough, I observed three of four prescription medication logs lacked the reason the medication was prescribed.
HHSC 748.2151(c)(3) — Medication record - must include reason medication was prescribed, for prescription medication
HHSC risk weight: Medium. Corrected 2024-11-21. Correction verified 2024-11-19.
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Illness & medication
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Apr 18, 2024 Inspection · Deficiencies cited
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Staff background & training Serious
Three of the four employee files read did not contain certificates for Medication of Administration.
HHSC 748.930(b)(5) — Annual Training- Caregivers must have psychotropic medication training if the caregiver administers psychotropic medication.
HHSC risk weight: Medium High. Corrected 2024-04-30. Correction verified 2024-04-24.
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Staff background & training Serious
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Mar 15, 2024 Inspection · Deficiencies cited
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Illness & medication
During the inspection, I observed several medication logs to have entries with the initials of an individual administerinig the meds but no full name or signature.
HHSC 748.2151(c)(6) — Medication record - must include name & signature of person who administered each medication
HHSC risk weight: Medium. Corrected 2024-03-22. Correction verified 2024-04-02.
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Safety & premises
During the inspection, I observed the professional test for the smoke detectors was six days overdue.
HHSC 748.3111(b) — Smoke Detector-Company licensed by State Fire Marshal or fire inspector must test electronic smoke alarm system annually; documentation required
HHSC risk weight: Medium. Corrected 2024-03-22. Correction verified 2024-04-02.
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Supervision & ratios
During the inspection, I observed the refrigerator and freezer in the cottage to be lacking thermometers. The house parent replaced the thermometers while I was present.
HHSC 748.3443(b)(1) — Food Preparation-Must have a thermometer in refrigerators & store refrigerated food at 40 degrees Fahrenheit or below
HHSC risk weight: Medium. Corrected at inspection. Corrected 2024-03-15.
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Illness & medication
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Mar 9, 2024 Report · No deficiencies cited
No violations cited on this visit.
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Feb 6, 2024 Assessment · No deficiencies cited
No violations cited on this visit.
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Sep 26, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
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Aug 25, 2023 Inspection · Deficiencies cited
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Illness & medication Serious
One of the First Aid Kits had numerous packets of medication, which are required to be locked.
HHSC 748.2101(1) — Medication Storage-Store medication in a locked container
HHSC risk weight: High. Corrected at inspection. Corrected 2023-08-25.
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Other Serious
The Health and Sanitation inspection was due earlier this month. The most recent inspection was done on 8/8/2022 .
HHSC 748.3001(a)(2) — Sanitation Inspection-Sanitation official must conduct sanitation inspection at least once every 12 months from date of last inspection
HHSC risk weight: Medium High. Corrected 2023-09-08. Correction verified 2023-09-26.
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Safety & premises
The main vehicle for the cottage did not have a thermometer in the First Aid Kit.
HHSC 748.3273(8) — First Aid Kits-Each one must contain thermometer
HHSC risk weight: Medium Low. Corrected at inspection. Corrected 2023-08-25.
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Illness & medication Serious
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Jun 15, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
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Jun 14, 2023 Report · Deficiencies cited (self-report)
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Other Serious
A caregiver yelled at a foster child on more than one occasion. He also put his hand on the younger sibling's neck while guiding him to his bedroom.
HHSC 748.2307(8) — Other Prohibited Punishments-humiliating, shaming, ridiculing, rejecting, or yelling at a child
HHSC risk weight: Medium High. Corrected 2023-07-18. Correction verified 2023-07-18.
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Other Serious
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Mar 15, 2023 Assessment · No deficiencies cited
No violations cited on this visit.
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Mar 3, 2023 Inspection · Deficiencies cited
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Records & paperwork
Three of the four children's records showed that the initial medical exams were done 4, 3, and 2 days late.
HHSC 748.1223(a) — Admission-Medical exam by health-care professional within 30 days after admission, unless documentation of medical exam within past year available
HHSC risk weight: Medium. Corrected 2023-03-13. Correction verified 2023-03-24.
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Records & paperwork
None of the child records showed any documentation that the CPS caseworker was notified at least two weeks in advance of the child's plan meeting.
HHSC 748.1341(b) — Initial Service Plan-Child's record must include documentation of advance notice to parents of planning meeting and any responses from the parents
HHSC risk weight: Low. Corrected 2023-03-13. Correction verified 2023-03-24.
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Other
On two of the child plans, the implementation date was marked to be 10 days before signatures, and one plan showed an implementation date that was 28 days before the parties signed the plan.
HHSC 748.1351 — Initial Service Plan-Implement & follow plan as soon as all team members have reviewed/signed it, but no later than 15 days after date of meeting
HHSC risk weight: Medium Low. Corrected 2023-03-13. Correction verified 2023-03-24.
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Records & paperwork
On one dental exam, the bill and pictures of teeth were in the file, but there was no explanation of what was done or who the Dentist was.
HHSC 748.1501(b)(1) — Dental Care-Written record of each dental examination must include a copy of the examination results
HHSC risk weight: Medium Low. Corrected 2023-03-13. Correction verified 2023-03-24.
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Records & paperwork
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Jan 13, 2023 Report · No deficiencies cited
No violations cited on this visit.
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Jan 12, 2023 Inspection · Deficiencies cited
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Supervision & ratios
During the monitoring inspection,the operation did not have documentation that the automatic fire alarm system in Cottage A had been tested within the previous 12 months.
HHSC 748.3111(b) — Smoke Detector-Company licensed by State Fire Marshal or fire inspector must test electronic smoke alarm system annually; documentation required
HHSC risk weight: Medium. Corrected 2023-01-17. Correction verified 2023-01-16.
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Supervision & ratios
During the monitoring inspection, it was observed that the refrigerator in Cottage A did not have a thermometer.
HHSC 748.3443(b)(1) — Food Preparation-Must have a thermometer in refrigerators & store refrigerated food at 40 degrees Fahrenheit or below
HHSC risk weight: Medium. Corrected 2023-01-17. Correction verified 2023-01-17.
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Supervision & ratios
During the monitoring inspection, it was observed that the freezer in Cottage A did not have a thermometer.
HHSC 748.3443(b)(2) — Food Preparation-Must have a thermometer in freezers & store frozen food at 0 degrees Fahrenheit or below
HHSC risk weight: Medium. Corrected 2023-01-17. Correction verified 2023-01-17.
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Supervision & ratios
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Dec 21, 2022 Report · No deficiencies cited
No violations cited on this visit.
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Dec 7, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
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Dec 3, 2022 Inspection · Deficiencies cited
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Illness & medication Serious
During the inspection of Cottage A medication was found not be stored in a locked container.
HHSC 748.2101(1) — Medication Storage-Store medication in a locked container
HHSC risk weight: High. Corrected 2022-12-09. Correction verified 2022-12-07.
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Illness & medication Serious
In reviewing the medication logs for Cottage A they did not have a updated medication log for the children in care.
HHSC 748.2151(b)(2) — Medication record - update cumulative record within 24 hours of administering medication if operate on a cottage home model
HHSC risk weight: Medium High. Corrected 2022-12-09. Correction verified 2022-12-07.
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Safety & premises
During the inspection five fire drill were reviewed. Out of the five fire drills reviewed one did not have the designated meeting area..
HHSC 748.3239(a)(3) — Evacuation-During each fire drill, children must be able to safely exit building to designated meeting place within 3 minutes
HHSC risk weight: Medium. Corrected 2022-12-09. Correction verified 2022-12-07.
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Illness & medication Serious
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Nov 22, 2022 Report · No deficiencies cited
No violations cited on this visit.
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Mar 25, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
Get the full file
HHSC publishes inspections, investigations and assessments from October 2017 onward, with each cited deficiency and its risk weight. Investigation narratives, complaint files and older history require a public information request. The Texas Public Information Act (Texas Government Code Chapter 552) gives anyone the right to ask. You don't have to say why.
Email the request Printable letter (fax or mail)
- Send to
- HHSC Open Records Coordinator, MC-1070 · OpenRecordsRequest@hhs.texas.gov · fax 512-424-6586 · 4601 W. Guadalupe Street, Austin, Texas 78751-3146 · agency instructions
Show the letter text
If something is happening now, report a concern to HHSC Child Care Regulation. For suspected abuse, contact your county child protective services or law enforcement.
Source: Texas Health and Human Services Commission, via Child Care Regulation datasets on data.texas.gov. Last read Oct 1, 2026. Violation text is HHSC's own wording. The categories are ours, added to help you scan. About this data.