Mary Jackson

21 MELANIE CT, Longview, TX 75603 · Gregg County

7cited violations

1serious

7inspections & investigations

0enforcement actions

Program

Type: Registered child-care home
Licensed capacity: 12
Ages: Infant, Toddler, Pre-Kindergarten, School
Hours: 07:00 AM-04:00 PM
Phone: (903) 720-7209
Regulated since: Aug 27, 2007
HHSC IDs: Operation 323497 · number 878354
Official record: HHSC Child Care Search

Violations by category

Supervision & ratios 1
Safety & premises 2
Staff background & training 1
Records & paperwork 1
Other 2

Year by year

Year	Violations	Serious	Main categories
2026	1	0	Safety & premises (1)
2024	1	0	Supervision & ratios (1)
2023	4	1	Safety & premises (1), Staff background & training (1), Records & paperwork (1), Other (1)
2022	1	0	Other (1)

Inspections, investigations & assessments

Jun 15, 2026 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
May 14, 2026 Inspection · Deficiencies cited
- Safety & premises
  During the inspection an infant was observed in/using a baby walker. This was corrected at the inspection when the infant was removed and the walker was taken out of the children's area.
  
  HHSC 747.2315(a)(1) — Prohibited Equipment for Infants - Baby Walkers
  
  HHSC risk weight: Medium High. Corrected 2026-05-14. Correction verified 2026-06-15.
HHSC inspection history
Jun 2, 2025 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Jun 10, 2024 Inspection · Deficiencies cited
- Supervision & ratios
  During the inspection the operational policy could not be viewed.
  
  HHSC 747.501(8) — Written Operational Policies - Promotion of Physical Activity
  
  HHSC risk weight: Medium. Corrected 2024-06-17. Correction verified 2024-07-18.
HHSC inspection history
Jun 14, 2023 Inspection · Deficiencies cited
- Staff background & training Serious
  During the inspection an indivividual without a background check was observed caring for children.
  
  HHSC 745.641 — AP Background check results - Must receive notification prior to allowing subject to be present at your operation
  
  HHSC risk weight: High. Corrected 2023-06-16. Correction verified 2023-06-14.
- Other
  The Children's Products Certification was reviewed, the certification was last updated on 01-03-2022.
  
  HHSC 747.3935(b) — Children's Products- Annual Certification
  
  HHSC risk weight: Medium. Corrected 2023-06-16. Correction verified 2023-07-05.
- Safety & premises
  4 children's records reviewed were missing the address for the emergency contact.
  
  HHSC 747.605(6) — Required Admission Information - Emergency Contact
  
  HHSC risk weight: Medium High. Corrected 2023-06-21. Correction verified 2023-07-05.
- Records & paperwork
  During the inspection the Personnel Records were not available.
  
  HHSC 747.901 — Personnel Records
  
  HHSC risk weight: Medium. Corrected 2023-06-16. Correction verified 2023-07-03.
HHSC inspection history
Aug 24, 2022 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Aug 11, 2022 Inspection · Deficiencies cited
- Other
  During the inspection screen time was observed and advertisements were seen being played on the screen.
  
  HHSC 747.2105(c)(5) — Screen Time Activities - Does not include Advertising or Violence
  
  HHSC risk weight: Medium. Corrected 2022-08-11. Correction verified 2022-08-24.
HHSC inspection history

Get the full file

HHSC publishes inspections, investigations and assessments from October 2017 onward, with each cited deficiency and its risk weight. Investigation narratives, complaint files and older history require a public information request. The Texas Public Information Act (Texas Government Code Chapter 552) gives anyone the right to ask. You don't have to say why.

Email the request Printable letter (fax or mail)

Send to: HHSC Open Records Coordinator, MC-1070 · OpenRecordsRequest@hhs.texas.gov · fax 512-424-6586 · 4601 W. Guadalupe Street, Austin, Texas 78751-3146 · agency instructions

Show the letter text

Letter text

Dear Open Records Coordinator,

Under the Texas Public Information Act, Texas Government Code Chapter 552, I request copies of the following Child Care Regulation records for Mary Jackson, 21 MELANIE CT, Longview, TX 75603-9104 (operation ID 323497, operation number 878354), for January 1, 2019 to the present:

1. Every inspection, assessment and investigation report, including the deficiencies cited and the operation's corrective actions.
2. Every complaint and self-report intake and its finding.
3. Every corrective or adverse action (evaluation, probation, suspension, revocation, denial, administrative penalty) with related correspondence.
4. Every plan of action or correction the operation submitted, and HHSC's response.

I understand that information made confidential by law (for example the identities of children, families and reporters) may be redacted; please release the remainder. Please provide the records electronically by email. If the cost will exceed $40, please send me an itemized estimate first.

Thank you,

[Your name]
[Email] · [Phone]

If something is happening now, report a concern to HHSC Child Care Regulation. For suspected abuse, contact your county child protective services or law enforcement.

Source: Texas Health and Human Services Commission, Child Care Regulation datasets on data.texas.gov. Last read Oct 1, 2026. Violation text is HHSC's own wording. The categories are ours, added to help you scan. About this data.