Cottonwood Creek Kid Care Preschool
1015 SAM RAYBURN TOLLWAY, Allen, TX 75013 · Collin County
Program
- Type
- Licensed center
- Licensed capacity
- 370
- Ages
- Infant, Toddler, Pre-Kindergarten, School
- Hours
- 09:00 AM-02:00 PM
- Director / administrator
- Faith Roberts
- Phone
- (214) 667-7000
- Regulated since
- Jan 22, 2014
- HHSC IDs
- Operation 1132182 · number 1530801
- Official record
- HHSC Child Care Search
Violations by category
Year by year
| Year | Violations | Serious | Main categories |
|---|---|---|---|
| 2026 | 2 | 2 | Supervision & ratios (2) |
| 2025 | 4 | 4 | Supervision & ratios (4) |
| 2023 | 4 | 4 | Supervision & ratios (2), Safety & premises (2) |
| 2022 | 2 | 2 | Supervision & ratios (2) |
Inspections, investigations & assessments
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Mar 31, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Mar 31, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
-
Feb 18, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
-
Feb 18, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Feb 2, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Feb 2, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
-
Jan 20, 2026 Report · No deficiencies cited (self-report)
No violations cited on this visit.
-
Jan 20, 2026 Report · No deficiencies cited (self-report)
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Jan 12, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
-
Jan 12, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Jan 8, 2026 Report · Deficiencies cited (self-report)
-
Supervision & ratios Serious
A child was left unsupervised when the caregivers left the room without the child.
HHSC 746.1205(a)(4) — Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
HHSC risk weight: High. Corrected 2026-02-03. Correction verified 2026-02-18.
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Supervision & ratios Serious
-
Jan 8, 2026 Report · Deficiencies cited (self-report)
-
Supervision & ratios Serious
A child was left unsupervised when the caregivers left the room without the child.
HHSC 746.1205(a)(4) — Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
HHSC risk weight: High. Corrected 2026-02-03. Correction verified 2026-02-18.
HHSC inspection history · no longer published by HHSC; kept here
-
Supervision & ratios Serious
-
May 12, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
-
May 12, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Apr 30, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Apr 30, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
-
Apr 29, 2025 Report · Deficiencies cited (self-report)
-
Supervision & ratios Serious
HHSC 746.1205(a)(4) — Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
HHSC risk weight: High. Corrected 2025-05-12. Correction verified 2025-05-12.
HHSC inspection history · no longer published by HHSC; kept here
-
Supervision & ratios Serious
-
Apr 29, 2025 Report · Deficiencies cited (self-report)
-
Supervision & ratios Serious
HHSC 746.1205(a)(4) — Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
HHSC risk weight: High. Corrected 2025-05-12. Correction verified 2025-05-12.
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Supervision & ratios Serious
-
Apr 3, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
-
Apr 3, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Apr 3, 2025 Report · Deficiencies cited (self-report)
-
Supervision & ratios Serious
A child in care was not supervised appropriately.
HHSC 746.1205(a)(4) — Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
HHSC risk weight: High. Corrected 2025-04-29. Correction verified 2025-05-12.
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Supervision & ratios Serious
-
Apr 3, 2025 Report · Deficiencies cited (self-report)
-
Supervision & ratios Serious
A child in care was not supervised appropriately.
HHSC 746.1205(a)(4) — Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
HHSC risk weight: High. Corrected 2025-04-29. Correction verified 2025-05-12.
HHSC inspection history · no longer published by HHSC; kept here
-
Supervision & ratios Serious
-
Apr 1, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Apr 1, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Apr 11, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Apr 11, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
-
Feb 6, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Feb 6, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Jan 31, 2024 Report · No deficiencies cited (self-report)
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Jan 31, 2024 Report · No deficiencies cited (self-report)
No violations cited on this visit.
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Oct 19, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Oct 19, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
-
Sep 21, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Sep 21, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
-
Sep 19, 2023 Report · Deficiencies cited (self-report)
-
Supervision & ratios Serious
While in care, a child exited through a gate on a playground without the knowledge of the teachers and was unsupervised outside of the playground area for approximately 2 minutes.
HHSC 746.1205(a)(4) — Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
HHSC risk weight: High. Corrected 2023-10-12. Correction verified 2023-10-19.
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Safety & premises Serious
After a child exited the playground area at 1:00 pm on 9/19/2023, the child?s lead teacher did not inform the parents and the administrative staff of the incident. Additional teachers, who were outside at the time of the incident, informed the office staff of the situation around 2:15 pm. The office staff then notified the director around 3:30 pm; the director informed the parents about the incident with their child at 3:30 pm.
HHSC 746.307(b)(4) — Parental Communication - Situation that Placed a Child at Risk
HHSC risk weight: High. Corrected 2023-10-12. Correction verified 2023-10-19.
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Supervision & ratios Serious
-
Sep 19, 2023 Report · Deficiencies cited (self-report)
-
Supervision & ratios Serious
While in care, a child exited through a gate on a playground without the knowledge of the teachers and was unsupervised outside of the playground area for approximately 2 minutes.
HHSC 746.1205(a)(4) — Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
HHSC risk weight: High. Corrected 2023-10-12. Correction verified 2023-10-19.
-
Safety & premises Serious
After a child exited the playground area at 1:00 pm on 9/19/2023, the child?s lead teacher did not inform the parents and the administrative staff of the incident. Additional teachers, who were outside at the time of the incident, informed the office staff of the situation around 2:15 pm. The office staff then notified the director around 3:30 pm; the director informed the parents about the incident with their child at 3:30 pm.
HHSC 746.307(b)(4) — Parental Communication - Situation that Placed a Child at Risk
HHSC risk weight: High. Corrected 2023-10-12. Correction verified 2023-10-19.
HHSC inspection history · no longer published by HHSC; kept here
-
Supervision & ratios Serious
-
May 8, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
-
May 8, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Sep 8, 2022 Inspection · Deficiencies cited
-
Supervision & ratios Serious
The operation had not had a fire inspection conducted by the local fire marshal within the last year.
HHSC 746.5101(a) — Annual Fire Inspection - Before Initial Permit Issued and Every 12 Months
HHSC risk weight: High. Corrected 2022-09-23. Correction verified 2022-09-14.
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Supervision & ratios Serious
-
Sep 8, 2022 Inspection · Deficiencies cited
-
Supervision & ratios Serious
The operation had not had a fire inspection conducted by the local fire marshal within the last year.
HHSC 746.5101(a) — Annual Fire Inspection - Before Initial Permit Issued and Every 12 Months
HHSC risk weight: High. Corrected 2022-09-23. Correction verified 2022-09-14.
HHSC inspection history · no longer published by HHSC; kept here
-
Supervision & ratios Serious
-
Feb 22, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Feb 22, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
Get the full file
HHSC publishes inspections, investigations and assessments from October 2017 onward, with each cited deficiency and its risk weight. Investigation narratives, complaint files and older history require a public information request. The Texas Public Information Act (Texas Government Code Chapter 552) gives anyone the right to ask. You don't have to say why.
Email the request Printable letter (fax or mail)
- Send to
- HHSC Open Records Coordinator, MC-1070 · OpenRecordsRequest@hhs.texas.gov · fax 512-424-6586 · 4601 W. Guadalupe Street, Austin, Texas 78751-3146 · agency instructions
Show the letter text
If something is happening now, report a concern to HHSC Child Care Regulation. For suspected abuse, contact your county child protective services or law enforcement.
Source: Texas Health and Human Services Commission, Child Care Regulation datasets on data.texas.gov. Last read Oct 1, 2026. Violation text is HHSC's own wording. The categories are ours, added to help you scan. About this data.