Crossroads Church And Preschool

1895 S WALNUT AVE, New Braunfels, TX 78130 · Comal County

26cited violations

2serious

16inspections & investigations

0enforcement actions

Program

Type: Licensed center
Licensed capacity: 117
Ages: Infant, Toddler, Pre-Kindergarten, School
Hours: 07:30 AM-05:30 PM
Director / administrator: Arlynn Ellis
Phone: (830) 626-8614
Regulated since: Mar 21, 2018
HHSC IDs: Operation 1303522 · number 1672001
Official record: HHSC Child Care Search

Violations by category

Cleanliness & sanitation 2
Supervision & ratios 2
Safety & premises 4
Food & allergies 2
Staff background & training 4
Records & paperwork 2
Other 10

Year by year

Year	Violations	Serious	Main categories
2025	2	0	Food & allergies (2)
2024	12	0	Safety & premises (2), Staff background & training (4), Records & paperwork (2), Other (4)
2023	8	2	Cleanliness & sanitation (2), Safety & premises (2), Other (4)
2022	4	0	Supervision & ratios (2), Other (2)

Inspections, investigations & assessments

Aug 3, 2026 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history · no longer published by HHSC; kept here
Aug 3, 2026 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Jul 28, 2026 Report · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Jul 28, 2026 Report · No deficiencies cited

No violations cited on this visit.

HHSC inspection history · no longer published by HHSC; kept here
Nov 17, 2025 Inspection · Deficiencies cited
- Food & allergies
  A few bottles were missing the last initial. This was corrected when the bottles were labeled.
  
  HHSC 746.2419(6) — Requirements for Feeding Infants - Label Bottles/Cups
  
  HHSC risk weight: Medium High. Corrected at inspection. Corrected 2025-11-17.
HHSC inspection history · no longer published by HHSC; kept here
Nov 17, 2025 Inspection · Deficiencies cited
- Food & allergies
  A few bottles were missing the last initial. This was corrected when the bottles were labeled.
  
  HHSC 746.2419(6) — Requirements for Feeding Infants - Label Bottles/Cups
  
  HHSC risk weight: Medium High. Corrected at inspection. Corrected 2025-11-17.
HHSC inspection history
Dec 17, 2024 Inspection · Deficiencies cited
- Staff background & training
  One caregiver observed in the infant room did not have a current SIDS training.
  
  HHSC 746.1309(d) — Documented Annual Training - Caregivers of Children Under 24 Months Required
  
  HHSC risk weight: Medium High. Corrected 2024-12-17. Correction verified 2024-12-18.
- Staff background & training
  It was observed that all staff did a CPR training online without the use of manikins.
  
  HHSC 746.1315(b)(1) — CPR Training and Recertification Adhere to Guidelines-skill based
  
  HHSC risk weight: Medium High. Corrected 2025-01-31. Correction verified 2025-01-27.
- Other
  There were a few areas that were missing outlet covers. This was corrected when the director covered the electrical outlets.
  
  HHSC 746.3701(1) — Safety - Electrical Outlets Covered
  
  HHSC risk weight: Medium High. Corrected at inspection. Corrected 2024-12-17.
HHSC inspection history
Dec 17, 2024 Inspection · Deficiencies cited
- Staff background & training
  One caregiver observed in the infant room did not have a current SIDS training.
  
  HHSC 746.1309(d) — Documented Annual Training - Caregivers of Children Under 24 Months Required
  
  HHSC risk weight: Medium High. Corrected 2024-12-17. Correction verified 2024-12-18.
- Staff background & training
  It was observed that all staff did a CPR training online without the use of manikins.
  
  HHSC 746.1315(b)(1) — CPR Training and Recertification Adhere to Guidelines-skill based
  
  HHSC risk weight: Medium High. Corrected 2025-01-31. Correction verified 2025-01-27.
- Other
  There were a few areas that were missing outlet covers. This was corrected when the director covered the electrical outlets.
  
  HHSC 746.3701(1) — Safety - Electrical Outlets Covered
  
  HHSC risk weight: Medium High. Corrected at inspection. Corrected 2024-12-17.
HHSC inspection history · no longer published by HHSC; kept here
Mar 2, 2024 Report · No deficiencies cited

No violations cited on this visit.

HHSC inspection history · no longer published by HHSC; kept here
Mar 2, 2024 Report · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Jan 11, 2024 Inspection · Deficiencies cited
- Other
  Three infant feeding schedules had not been updated timely.
  
  HHSC 746.2421(b) — Written Feeding Instructions - Review and Update Every 30 Days
  
  HHSC risk weight: Medium. Corrected 2024-01-19. Correction verified 2024-01-17.
- Records & paperwork
  Four out of ten children's records did not have a special needs statement.
  
  HHSC 746.605(13) — Required Admission Information - Special Needs Statement
  
  HHSC risk weight: Medium High. Corrected 2024-01-16. Correction verified 2024-01-17.
- Safety & premises
  Six out of ten children's records were missing parts of the emergency contact information.
  
  HHSC 746.605(6) — Required Admission Information - Emergency Contact
  
  HHSC risk weight: Medium High. Corrected 2024-01-16. Correction verified 2024-01-17.
HHSC inspection history · no longer published by HHSC; kept here
Jan 11, 2024 Inspection · Deficiencies cited
- Other
  Three infant feeding schedules had not been updated timely.
  
  HHSC 746.2421(b) — Written Feeding Instructions - Review and Update Every 30 Days
  
  HHSC risk weight: Medium. Corrected 2024-01-19. Correction verified 2024-01-17.
- Records & paperwork
  Four out of ten children's records did not have a special needs statement.
  
  HHSC 746.605(13) — Required Admission Information - Special Needs Statement
  
  HHSC risk weight: Medium High. Corrected 2024-01-16. Correction verified 2024-01-17.
- Safety & premises
  Six out of ten children's records were missing parts of the emergency contact information.
  
  HHSC 746.605(6) — Required Admission Information - Emergency Contact
  
  HHSC risk weight: Medium High. Corrected 2024-01-16. Correction verified 2024-01-17.
HHSC inspection history
Feb 21, 2023 Inspection · Deficiencies cited
- Other
  Two infants were missing a required monthly feeding schedule.
  
  HHSC 746.2421(b) — Written Feeding Instructions - Review and Update Every 30 Days
  
  HHSC risk weight: Medium. Corrected 2023-02-24. Correction verified 2023-02-24.
- Cleanliness & sanitation
  Several toys in the 12?18-month-old room had visible dirt/dust in hard-to-reach places that were accessible to the children. This was removed to an area of the room to be cleaned.
  
  HHSC 746.3407(1) — Toys and Equipment to be Sanitized Set Aside
  
  HHSC risk weight: Medium High. Corrected at inspection. Corrected 2023-02-21.
- Safety & premises Serious
  A fire inspection was last conducted on February 18, 2022. The director emailed the fire marshal to try and set up an appointment.
  
  HHSC 746.5101(a) — Annual Fire Inspection - Before Initial Permit Issued and Every 12 Months
  
  HHSC risk weight: High. Corrected 2023-02-28. Correction verified 2023-03-10.
- Other
  The documentation of drills was not available for review.
  
  HHSC 746.5205(4) — Documentation of Drills
  
  HHSC risk weight: Medium. Corrected 2023-02-28. Correction verified 2023-02-24.
HHSC inspection history
Feb 21, 2023 Inspection · Deficiencies cited
- Other
  Two infants were missing a required monthly feeding schedule.
  
  HHSC 746.2421(b) — Written Feeding Instructions - Review and Update Every 30 Days
  
  HHSC risk weight: Medium. Corrected 2023-02-24. Correction verified 2023-02-24.
- Cleanliness & sanitation
  Several toys in the 12?18-month-old room had visible dirt/dust in hard-to-reach places that were accessible to the children. This was removed to an area of the room to be cleaned.
  
  HHSC 746.3407(1) — Toys and Equipment to be Sanitized Set Aside
  
  HHSC risk weight: Medium High. Corrected at inspection. Corrected 2023-02-21.
- Safety & premises Serious
  A fire inspection was last conducted on February 18, 2022. The director emailed the fire marshal to try and set up an appointment.
  
  HHSC 746.5101(a) — Annual Fire Inspection - Before Initial Permit Issued and Every 12 Months
  
  HHSC risk weight: High. Corrected 2023-02-28. Correction verified 2023-03-10.
- Other
  The documentation of drills was not available for review.
  
  HHSC 746.5205(4) — Documentation of Drills
  
  HHSC risk weight: Medium. Corrected 2023-02-28. Correction verified 2023-02-24.
HHSC inspection history · no longer published by HHSC; kept here
Mar 15, 2022 Inspection · Deficiencies cited
- Other
  The written activity plans in each classroom was not available for review.
  
  HHSC 746.2203(a) — Written Activity Plans
  
  HHSC risk weight: Medium. Corrected 2022-03-18. Correction verified 2022-03-21.
- Supervision & ratios
  The promotion of Physical Activity was not available for review in the Operational Policies.
  
  HHSC 746.501(a)(18) — Written Operational Policies - Promotion of Physical Activity
  
  HHSC risk weight: Medium. Corrected 2022-03-18. Correction verified 2022-03-21.
HHSC inspection history
Mar 15, 2022 Inspection · Deficiencies cited
- Other
  The written activity plans in each classroom was not available for review.
  
  HHSC 746.2203(a) — Written Activity Plans
  
  HHSC risk weight: Medium. Corrected 2022-03-18. Correction verified 2022-03-21.
- Supervision & ratios
  The promotion of Physical Activity was not available for review in the Operational Policies.
  
  HHSC 746.501(a)(18) — Written Operational Policies - Promotion of Physical Activity
  
  HHSC risk weight: Medium. Corrected 2022-03-18. Correction verified 2022-03-21.
HHSC inspection history · no longer published by HHSC; kept here

Get the full file

HHSC publishes inspections, investigations and assessments from October 2017 onward, with each cited deficiency and its risk weight. Investigation narratives, complaint files and older history require a public information request. The Texas Public Information Act (Texas Government Code Chapter 552) gives anyone the right to ask. You don't have to say why.

Email the request Printable letter (fax or mail)

Send to: HHSC Open Records Coordinator, MC-1070 · OpenRecordsRequest@hhs.texas.gov · fax 512-424-6586 · 4601 W. Guadalupe Street, Austin, Texas 78751-3146 · agency instructions

Show the letter text

Letter text

Dear Open Records Coordinator,

Under the Texas Public Information Act, Texas Government Code Chapter 552, I request copies of the following Child Care Regulation records for Crossroads Church and Preschool, 1895 S WALNUT AVE, New Braunfels, TX 78130-1105 (operation ID 1303522, operation number 1672001), for January 1, 2019 to the present:

1. Every inspection, assessment and investigation report, including the deficiencies cited and the operation's corrective actions.
2. Every complaint and self-report intake and its finding.
3. Every corrective or adverse action (evaluation, probation, suspension, revocation, denial, administrative penalty) with related correspondence.
4. Every plan of action or correction the operation submitted, and HHSC's response.

I understand that information made confidential by law (for example the identities of children, families and reporters) may be redacted; please release the remainder. Please provide the records electronically by email. If the cost will exceed $40, please send me an itemized estimate first.

Thank you,

[Your name]
[Email] · [Phone]

If something is happening now, report a concern to HHSC Child Care Regulation. For suspected abuse, contact your county child protective services or law enforcement.

Source: Texas Health and Human Services Commission, Child Care Regulation datasets on data.texas.gov. Last read Oct 1, 2026. Violation text is HHSC's own wording. The categories are ours, added to help you scan. About this data.