Headwaters School

6305 Manchaca RD and 1934 Berkeley AVE, Austin, TX 78745 · Travis County

13cited violations

9serious

16inspections & investigations

1enforcement actions

Program

Type: Licensed center
Licensed capacity: 178
Ages: Toddler, Pre-Kindergarten, School
Hours: 07:30 AM-06:00 PM
Director / administrator: Susie Demarest
Phone: (512) 443-8843
Regulated since: Feb 11, 2003
HHSC IDs: Operation 212306 · number 820597
Official record: HHSC Child Care Search

Violations by category

Cleanliness & sanitation 1
Illness & medication 2
Supervision & ratios 3
Safety & premises 1
Staff background & training 4
Records & paperwork 1
Other 1

Year by year

Year	Violations	Serious	Main categories
2025	1	1	Cleanliness & sanitation (1)
2024	6	5	Illness & medication (2), Supervision & ratios (2), Safety & premises (1), Records & paperwork (1)
2023	5	2	Staff background & training (4), Other (1)
2022	1	1	Supervision & ratios (1)

Enforcement actions

Seen Oct 1, 2026 — Conditions on permit (HHSC operation record)

HHSC publishes these as current flags on the operation, not as dated actions. The date shown is when this site first saw the flag. The HHSC Child Care Search has the details.

Inspections, investigations & assessments

Sep 28, 2026 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Feb 23, 2026 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Mar 3, 2025 Inspection · Deficiencies cited
- Cleanliness & sanitation Serious
  At inspection, a trash can, containing garbage was not covered.
  
  HHSC 746.3407(8) — Garbage Inaccessible to Children; Maintained in Sanitary Manner
  
  HHSC risk weight: Medium High. Corrected 2025-03-10. Correction verified 2025-03-03.
HHSC inspection history
Nov 22, 2024 Report · Deficiencies cited (self-report)
- Illness & medication
  The operation, did not provide an incident report, to the parent, regarding an injury that required medical treatment, within 48 hours.
  
  HHSC 746.707 — Incident/Illness Report Form Shared with Parent
  
  HHSC risk weight: Medium. Corrected 2024-12-10. Correction verified 2024-12-19.
HHSC inspection history
May 14, 2024 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Apr 25, 2024 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Apr 22, 2024 Report · Deficiencies cited (self-report)
- Illness & medication Serious
  The operation failed to report to licensing within 48 hours that a child in their care, exhibiting signs and symptoms of illness necessitating medical attention, had been taken to the hospital.
  
  HHSC 746.1205(a)(4) — Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
  
  HHSC risk weight: High. Corrected 2024-05-13. Correction verified 2024-05-14.
- Records & paperwork Serious
  A child experienced a nursemaid's elbow when another child pulled their arm too hard, resulting in an injury.
  
  HHSC 746.305(a)(2) — AP Report Child Injury Requiring Medical Treatment by a Health-Care Professional or Hospitalization
  
  HHSC risk weight: Medium High. Corrected 2024-05-13. Correction verified 2024-05-14.
HHSC inspection history
Apr 9, 2024 Inspection · Deficiencies cited
- Safety & premises Serious
  One of the fire extinguishers had a gauge that was showing in the red and needed to be serviced.
  
  HHSC 746.5307(b) — Fire Extinguishers Serviced
  
  HHSC risk weight: Medium High. Corrected 2024-04-23. Correction verified 2024-04-23.
HHSC inspection history
Mar 28, 2024 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Mar 27, 2024 Report · Deficiencies cited (self-report)
- Supervision & ratios Serious
  A child inserted a pebble into their ear during their time in care.
  
  HHSC 746.1205(a)(4) — Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
  
  HHSC risk weight: High. Corrected 2024-04-23. Correction verified 2024-05-14.
- Supervision & ratios Serious
  The operation failed to report to licensing within 48 hours that a child in their care sustained an injury that required medical treatment by a health-care professional.
  
  HHSC 746.305(a)(2) — AP Report Child Injury Requiring Medical Treatment by a Health-Care Professional or Hospitalization
  
  HHSC risk weight: Medium High. Corrected 2024-04-23. Correction verified 2024-05-14.
HHSC inspection history
Jun 21, 2023 Inspection · Deficiencies cited
- Staff background & training Serious
  Two caregivers were present in the classroom without eligible background checks.
  
  HHSC 745.641 — AP Background check results - Must receive notification prior to allowing subject to be present at your operation
  
  HHSC risk weight: High. Corrected 2023-06-21. Correction verified 2023-06-28.
- Staff background & training
  Three caregivers were missing annual training on some of the required health and safety trainings.
  
  HHSC 746.1309(e) — Documented Annual Training- Required Content
  
  HHSC risk weight: Medium. Corrected 2023-07-14. Correction verified 2023-07-16.
- Other
  Two classes did not have posted activity plans.
  
  HHSC 746.2209 — Posting of Activity Plan
  
  HHSC risk weight: Medium. Corrected 2023-06-30. Correction verified 2023-06-28.
- Staff background & training
  Some of the personnel files were not available to review at the inspection today.
  
  HHSC 746.801(3) — Required Records Maintained and Made Available - Personnel and Training Records
  
  HHSC risk weight: Medium. Corrected 2023-07-07. Correction verified 2023-06-28.
HHSC inspection history
May 3, 2023 Report · Deficiencies cited (self-report)
- Staff background & training Serious
  A caregiver did not have current first aid training.
  
  HHSC 746.1315(a) — Each Caregiver and the Director Must Have Current Training in pediatric first aid with rescue breathing and choking.
  
  HHSC risk weight: Medium High. Corrected 2023-05-19. Correction verified 2023-05-12.
HHSC inspection history
Jul 28, 2022 Inspection · Deficiencies cited
- Supervision & ratios Serious
  The operation did not practice a fire drill for the month of June. This was corrected at inspection when the Inspector asked the Director to conduct a fire drill.
  
  HHSC 746.5205(1) — Fire Drill Monthly - Exit in 3 Minutes
  
  HHSC risk weight: Medium High. Corrected at inspection. Corrected 2022-07-28.
HHSC inspection history
Feb 22, 2022 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Feb 18, 2022 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Feb 16, 2022 Report · No deficiencies cited (self-report)

No violations cited on this visit.

HHSC inspection history

Get the full file

HHSC publishes inspections, investigations and assessments from October 2017 onward, with each cited deficiency and its risk weight. Investigation narratives, complaint files and older history require a public information request. The Texas Public Information Act (Texas Government Code Chapter 552) gives anyone the right to ask. You don't have to say why.

Email the request Printable letter (fax or mail)

Send to: HHSC Open Records Coordinator, MC-1070 · OpenRecordsRequest@hhs.texas.gov · fax 512-424-6586 · 4601 W. Guadalupe Street, Austin, Texas 78751-3146 · agency instructions

Show the letter text

Letter text

Dear Open Records Coordinator,

Under the Texas Public Information Act, Texas Government Code Chapter 552, I request copies of the following Child Care Regulation records for Headwaters School, 6305 Manchaca RD and 1934 Berkeley AVE, Austin, TX 78745 (operation ID 212306, operation number 820597), for January 1, 2019 to the present:

1. Every inspection, assessment and investigation report, including the deficiencies cited and the operation's corrective actions.
2. Every complaint and self-report intake and its finding.
3. Every corrective or adverse action (evaluation, probation, suspension, revocation, denial, administrative penalty) with related correspondence.
4. Every plan of action or correction the operation submitted, and HHSC's response.

I understand that information made confidential by law (for example the identities of children, families and reporters) may be redacted; please release the remainder. Please provide the records electronically by email. If the cost will exceed $40, please send me an itemized estimate first.

Thank you,

[Your name]
[Email] · [Phone]

If something is happening now, report a concern to HHSC Child Care Regulation. For suspected abuse, contact your county child protective services or law enforcement.

Source: Texas Health and Human Services Commission, via Child Care Regulation datasets on data.texas.gov. Last read Oct 1, 2026. Violation text is HHSC's own wording. The categories are ours, added to help you scan. About this data.