Willow Bend Learning Center
3900 W PARK BLVD, Plano, TX 75075 · Collin County
Program
- Type
- Licensed center
- Licensed capacity
- 258
- Ages
- Infant, Toddler, Pre-Kindergarten, School
- Hours
- 07:00 AM-06:15 PM
- Director / administrator
- Roonu Rizavi
- Phone
- (972) 867-1871
- Regulated since
- Jun 21, 2004
- HHSC IDs
- Operation 249755 · number 838855
- Official record
- HHSC Child Care Search
Violations by category
Year by year
| Year | Violations | Serious | Main categories |
|---|---|---|---|
| 2026 | 2 | 0 | Supervision & ratios (1), Other (1) |
| 2022 | 3 | 3 | Illness & medication (1), Supervision & ratios (2) |
Inspections, investigations & assessments
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Mar 19, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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Mar 16, 2026 Report · No deficiencies cited (self-report)
No violations cited on this visit.
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Feb 23, 2026 Inspection · Deficiencies cited
-
Supervision & ratios
One infant did not have current feeding instructions dated 1/11/2026 but the operation was able to get it updated during the inspection.
HHSC 746.2421(b) — Written Feeding Instructions - Review and Update Every 30 Days
HHSC risk weight: Medium. Corrected at inspection. Corrected 2026-02-23.
-
Other
The cots were not labeled.
HHSC 746.4503(b) — Cots, Beds, Mats Labeled With Child's Name
HHSC risk weight: Medium. Corrected 2026-02-27. Correction verified 2026-02-26.
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Supervision & ratios
-
Aug 27, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Aug 21, 2025 Report · No deficiencies cited
No violations cited on this visit.
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Jun 6, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Jun 3, 2025 Report · No deficiencies cited
No violations cited on this visit.
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Apr 4, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Apr 2, 2025 Report · No deficiencies cited
No violations cited on this visit.
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Mar 19, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Apr 23, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Jul 19, 2023 Report · No deficiencies cited
No violations cited on this visit.
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May 22, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
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Sep 28, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
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Sep 20, 2022 Inspection · Deficiencies cited
-
Supervision & ratios Serious
A classroom was observed out of ratio. A classroom with the specified age group of 3 years old was observed with 1 caregiver and 18 children. .
HHSC 746.1601 — Child/ Caregiver Ratio - 13 or More Children
HHSC risk weight: Medium High. Corrected 2022-09-21. Correction verified 2022-09-28.
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Supervision & ratios Serious
One group was observed with 2 caregivers and 17 children. The specified age for this group was 16 months old. The maximum number of children that can be in this age group is 13. The maximum group size was exceeded by 4.
HHSC 746.1609 — Maximum Group Size 13 or More Children
HHSC risk weight: Medium High. Corrected 2022-09-21. Correction verified 2022-09-28.
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Supervision & ratios Serious
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Sep 20, 2022 Report · No deficiencies cited
No violations cited on this visit.
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Jul 28, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
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Apr 26, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
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Apr 22, 2022 Report · Deficiencies cited
-
Illness & medication Serious
The operation failed to contact Child Care Regulation when a child in care had an allergic reaction which required medical attention.
HHSC 746.305(a)(3) — AP Report a Child In Care Showing Signs and Symptoms of Illness Requiring Hospitalization
HHSC risk weight: Medium High. Corrected 2022-05-04. Correction verified 2022-05-18.
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Illness & medication Serious
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Nov 1, 2021 Inspection · No deficiencies cited
No violations cited on this visit.
Get the full file
HHSC publishes inspections, investigations and assessments from October 2017 onward, with each cited deficiency and its risk weight. Investigation narratives, complaint files and older history require a public information request. The Texas Public Information Act (Texas Government Code Chapter 552) gives anyone the right to ask. You don't have to say why.
Email the request Printable letter (fax or mail)
- Send to
- HHSC Open Records Coordinator, MC-1070 · OpenRecordsRequest@hhs.texas.gov · fax 512-424-6586 · 4601 W. Guadalupe Street, Austin, Texas 78751-3146 · agency instructions
Show the letter text
If something is happening now, report a concern to HHSC Child Care Regulation. For suspected abuse, contact your county child protective services or law enforcement.
Source: Texas Health and Human Services Commission, via Child Care Regulation datasets on data.texas.gov. Last read Oct 1, 2026. Violation text is HHSC's own wording. The categories are ours, added to help you scan. About this data.