N & C Academy LLC
4115 PECAN BLVD STE A, Mcallen, TX 78501 · Hidalgo County
Program
- Type
- Licensed center
- Licensed capacity
- 54
- Ages
- Infant, Toddler, Pre-Kindergarten, School
- Hours
- 07:00 AM-07:00 PM
- Director / administrator
- Karla Martinez
- Phone
- (956) 655-8497
- Regulated since
- Jan 21, 2021
- HHSC IDs
- Operation 1342235 · number 1699106
- Official record
- HHSC Child Care Search
Violations by category
Year by year
| Year | Violations | Serious | Main categories |
|---|---|---|---|
| 2026 | 4 | 0 | Cleanliness & sanitation (2), Records & paperwork (2) |
| 2025 | 10 | 2 | Supervision & ratios (4), Safety & premises (2), Other (4) |
| 2024 | 16 | 4 | Illness & medication (2), Supervision & ratios (6), Discipline & child guidance (2), Safety & premises (4), Staff background & training (2) |
| 2023 | 4 | 2 | Safety & premises (2), Other (2) |
| 2022 | 18 | 4 | Cleanliness & sanitation (2), Illness & medication (2), Supervision & ratios (2), Staff background & training (6), Records & paperwork (2), Other (4) |
| 2021 | 16 | 4 | Illness & medication (2), Discipline & child guidance (2), Safety & premises (6), Staff background & training (4), Other (2) |
Inspections, investigations & assessments
-
Sep 3, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
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Sep 3, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
-
Jul 21, 2026 Inspection · Deficiencies cited
-
Cleanliness & sanitation
A chair is used by children to climb and drink water from drinking fountain. CORRECTED at inspection when an age approprtiate step stool was placed for children to use.
HHSC 746.4419 — Toilets, Sinks and Fountains Used Safely and Independently
HHSC risk weight: Medium High. Corrected at inspection. Corrected 2026-07-21.
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Records & paperwork
1 out of 5 files reviewed were missing a health care professional signed statement.
HHSC 746.603(a)(3) — Children's Records - Health Statement
HHSC risk weight: Medium. Corrected 2026-07-28. Correction verified 2026-08-11.
HHSC inspection history · no longer published by HHSC; kept here
-
Cleanliness & sanitation
-
Jul 21, 2026 Inspection · Deficiencies cited
-
Cleanliness & sanitation
A chair is used by children to climb and drink water from drinking fountain. CORRECTED at inspection when an age approprtiate step stool was placed for children to use.
HHSC 746.4419 — Toilets, Sinks and Fountains Used Safely and Independently
HHSC risk weight: Medium High. Corrected at inspection. Corrected 2026-07-21.
-
Records & paperwork
1 out of 5 files reviewed were missing a health care professional signed statement.
HHSC 746.603(a)(3) — Children's Records - Health Statement
HHSC risk weight: Medium. Corrected 2026-07-28. Correction verified 2026-08-11.
-
Cleanliness & sanitation
-
Aug 5, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
-
Aug 5, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Jul 22, 2025 Inspection · Deficiencies cited
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Supervision & ratios Serious
One classroom observed to not have a caregiver in room to supervise 22 children.
HHSC 746.1205(a)(4) — Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
HHSC risk weight: High. Corrected 2025-07-22. Correction verified 2025-08-05.
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Supervision & ratios
Observed two caregivers present in the operation during nap time for 38children, one class with 19 children and another class with no caregiver present with 21 children. Classrooms were not in a centralized area and no additional staff was present in the operation to assists when needed.
HHSC 746.1613(a)(6) — Naptime Child/Caregiver Ratio - Caregivers Physically Present
HHSC risk weight: Medium High. Corrected 2025-07-22. Correction verified 2025-08-05.
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Other
Feeding instruction was not avialble for review.
HHSC 746.2421(b) — Written Feeding Instructions - Review and Update Every 30 Days
HHSC risk weight: Medium. Corrected 2025-07-22. Correction verified 2025-08-05.
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Safety & premises
Daily report did not have a section to describe child's mood.
HHSC 746.2431(4) — Infant Daily Report - Infant's Mood
HHSC risk weight: Medium. Corrected 2025-07-22. Correction verified 2025-08-05.
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Other
Nap time lighting was not adequate when entering the 2 rooms for nap time.
HHSC 746.2911 — Adequate Lighting During Naptime
HHSC risk weight: Medium High. Corrected 2025-07-22. Correction verified 2025-08-05.
HHSC inspection history · no longer published by HHSC; kept here
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Supervision & ratios Serious
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Jul 22, 2025 Inspection · Deficiencies cited
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Supervision & ratios Serious
One classroom observed to not have a caregiver in room to supervise 22 children.
HHSC 746.1205(a)(4) — Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
HHSC risk weight: High. Corrected 2025-07-22. Correction verified 2025-08-05.
-
Supervision & ratios
Observed two caregivers present in the operation during nap time for 38children, one class with 19 children and another class with no caregiver present with 21 children. Classrooms were not in a centralized area and no additional staff was present in the operation to assists when needed.
HHSC 746.1613(a)(6) — Naptime Child/Caregiver Ratio - Caregivers Physically Present
HHSC risk weight: Medium High. Corrected 2025-07-22. Correction verified 2025-08-05.
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Other
Feeding instruction was not avialble for review.
HHSC 746.2421(b) — Written Feeding Instructions - Review and Update Every 30 Days
HHSC risk weight: Medium. Corrected 2025-07-22. Correction verified 2025-08-05.
-
Safety & premises
Daily report did not have a section to describe child's mood.
HHSC 746.2431(4) — Infant Daily Report - Infant's Mood
HHSC risk weight: Medium. Corrected 2025-07-22. Correction verified 2025-08-05.
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Other
Nap time lighting was not adequate when entering the 2 rooms for nap time.
HHSC 746.2911 — Adequate Lighting During Naptime
HHSC risk weight: Medium High. Corrected 2025-07-22. Correction verified 2025-08-05.
-
Supervision & ratios Serious
-
Sep 10, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Sep 10, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Aug 30, 2024 Inspection · Deficiencies cited
-
Supervision & ratios
One caregiver was providing care for 14 children ages 18mo-9yo, SAG 2yo. Classroom was over ratio by 3 children.
HHSC 746.1601 — Child/ Caregiver Ratio - 13 or More Children
HHSC risk weight: Medium High. Corrected 2024-08-30. Correction verified 2024-09-10.
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Safety & premises Serious
Last Fire Inspection was conducted on 08/29/2023.
HHSC 746.5101(a) — Annual Fire Inspection - Before Initial Permit Issued and Every 12 Months
HHSC risk weight: High. Corrected 2024-09-13. Correction verified 2024-09-10.
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Safety & premises Serious
Both transportation vehicle's are missing a fire extinguisher and transportation first aid kits are missing a thermometer.
HHSC 746.5617(a)(5) — Required Equipment in Vehicles - Fire Extinguisher
HHSC risk weight: High. Corrected 2024-09-03. Correction verified 2024-09-10.
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Supervision & ratios
-
Aug 30, 2024 Inspection · Deficiencies cited
-
Supervision & ratios
One caregiver was providing care for 14 children ages 18mo-9yo, SAG 2yo. Classroom was over ratio by 3 children.
HHSC 746.1601 — Child/ Caregiver Ratio - 13 or More Children
HHSC risk weight: Medium High. Corrected 2024-08-30. Correction verified 2024-09-10.
-
Safety & premises Serious
Last Fire Inspection was conducted on 08/29/2023.
HHSC 746.5101(a) — Annual Fire Inspection - Before Initial Permit Issued and Every 12 Months
HHSC risk weight: High. Corrected 2024-09-13. Correction verified 2024-09-10.
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Safety & premises Serious
Both transportation vehicle's are missing a fire extinguisher and transportation first aid kits are missing a thermometer.
HHSC 746.5617(a)(5) — Required Equipment in Vehicles - Fire Extinguisher
HHSC risk weight: High. Corrected 2024-09-03. Correction verified 2024-09-10.
HHSC inspection history · no longer published by HHSC; kept here
-
Supervision & ratios
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Aug 8, 2024 Inspection · Deficiencies cited
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Supervision & ratios
Infant group: one caregiver was providing care for 6 children ages 9-14mo, SAG 0-11mo. Room was over ratio by two children. Toddler-Prek group: two caregivers were providing care for 17 children ages 17mo-4yo. Age difference between youngest and oldest child exceeded 18 months.
HHSC 746.1601 — Child/ Caregiver Ratio - 13 or More Children
HHSC risk weight: Medium High. Corrected 2024-08-08. Correction verified 2024-08-30.
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Discipline & child guidance
Operational Policies were reviewed and the following information is missing: (a)(21) Procedures for parents to participate in the child-care center's operation and activities; (a)(22) Procedures for parents to review a copy of the child-care center's most recent Licensing inspection report and how the parent may access the minimum standards online; (a)(23) Instructions on how a parent may contact the local Licensing office, access the Texas Abuse and Neglect Hotline, and access the HHSC website; and (b)(1) You must inform parents that they may visit the child-care center at any time during your hours of operation to observe their child, the program activities, the building, the premises, and the equipment without having to secure prior approval.
HHSC 746.501(a)(21) — Written Operational Policies - Procedures for Parent Participation
HHSC risk weight: Medium Low. Corrected 2024-08-22. Correction verified 2024-08-30.
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Illness & medication
Six children's records were reviewed, One file is missing up to date immunization records. Six files are missing parent's rights statement. Three files are missing updated special care and water activities statements. Feeding instructions for five children not yet eating table food were not available for review at the time of inspection. 13 out of the 41 children present were not signed in.
HHSC 746.603(a) — Children's Records Maintained
HHSC risk weight: Medium. Corrected 2024-08-15. Correction verified 2024-08-30.
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Supervision & ratios
Most recent health inspection was not available for review at the time of inspection. Inspection report provided by completed on 5/22/2023. Note: A copy of the most recent health inspection report (11/8/2023) was provider by operation via text message after the conclusion of the inspection.
HHSC 746.801(12) — Required Records Maintained and Made Available - Sanitation Inspection Report
HHSC risk weight: Medium. Corrected at inspection. Corrected 2024-08-08.
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Staff background & training
Five staff files were reviewed. One file is missing annual training certificates and notarized affidavit. A second file is missing translation of foreign diploma.
HHSC 746.901 — Required Personnel Records
HHSC risk weight: Medium. Corrected 2024-08-29. Correction verified 2024-08-30.
HHSC inspection history · no longer published by HHSC; kept here
-
Supervision & ratios
-
Aug 8, 2024 Inspection · Deficiencies cited
-
Supervision & ratios
Infant group: one caregiver was providing care for 6 children ages 9-14mo, SAG 0-11mo. Room was over ratio by two children. Toddler-Prek group: two caregivers were providing care for 17 children ages 17mo-4yo. Age difference between youngest and oldest child exceeded 18 months.
HHSC 746.1601 — Child/ Caregiver Ratio - 13 or More Children
HHSC risk weight: Medium High. Corrected 2024-08-08. Correction verified 2024-08-30.
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Discipline & child guidance
Operational Policies were reviewed and the following information is missing: (a)(21) Procedures for parents to participate in the child-care center's operation and activities; (a)(22) Procedures for parents to review a copy of the child-care center's most recent Licensing inspection report and how the parent may access the minimum standards online; (a)(23) Instructions on how a parent may contact the local Licensing office, access the Texas Abuse and Neglect Hotline, and access the HHSC website; and (b)(1) You must inform parents that they may visit the child-care center at any time during your hours of operation to observe their child, the program activities, the building, the premises, and the equipment without having to secure prior approval.
HHSC 746.501(a)(21) — Written Operational Policies - Procedures for Parent Participation
HHSC risk weight: Medium Low. Corrected 2024-08-22. Correction verified 2024-08-30.
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Illness & medication
Six children's records were reviewed, One file is missing up to date immunization records. Six files are missing parent's rights statement. Three files are missing updated special care and water activities statements. Feeding instructions for five children not yet eating table food were not available for review at the time of inspection. 13 out of the 41 children present were not signed in.
HHSC 746.603(a) — Children's Records Maintained
HHSC risk weight: Medium. Corrected 2024-08-15. Correction verified 2024-08-30.
-
Supervision & ratios
Most recent health inspection was not available for review at the time of inspection. Inspection report provided by completed on 5/22/2023. Note: A copy of the most recent health inspection report (11/8/2023) was provider by operation via text message after the conclusion of the inspection.
HHSC 746.801(12) — Required Records Maintained and Made Available - Sanitation Inspection Report
HHSC risk weight: Medium. Corrected at inspection. Corrected 2024-08-08.
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Staff background & training
Five staff files were reviewed. One file is missing annual training certificates and notarized affidavit. A second file is missing translation of foreign diploma.
HHSC 746.901 — Required Personnel Records
HHSC risk weight: Medium. Corrected 2024-08-29. Correction verified 2024-08-30.
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Supervision & ratios
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Aug 25, 2023 Inspection · Deficiencies cited
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Other
There was insufficient light in the toddler room during naptime. Note: This was corrected at inspection when provider turned on the light to the adjacent room allowing additional light to enter the room.
HHSC 746.2911 — Adequate Lighting During Naptime
HHSC risk weight: Medium High. Corrected at inspection. Corrected 2023-08-25.
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Safety & premises Serious
Last fire inspection was conducted on 01/21/2022. Note: Provider contacted the City of McAllen and requested an inspection.
HHSC 746.5101(a) — Annual Fire Inspection - Before Initial Permit Issued and Every 12 Months
HHSC risk weight: High. Corrected 2023-09-08. Correction verified 2023-08-29.
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Other
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Aug 25, 2023 Inspection · Deficiencies cited
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Other
There was insufficient light in the toddler room during naptime. Note: This was corrected at inspection when provider turned on the light to the adjacent room allowing additional light to enter the room.
HHSC 746.2911 — Adequate Lighting During Naptime
HHSC risk weight: Medium High. Corrected at inspection. Corrected 2023-08-25.
-
Safety & premises Serious
Last fire inspection was conducted on 01/21/2022. Note: Provider contacted the City of McAllen and requested an inspection.
HHSC 746.5101(a) — Annual Fire Inspection - Before Initial Permit Issued and Every 12 Months
HHSC risk weight: High. Corrected 2023-09-08. Correction verified 2023-08-29.
HHSC inspection history · no longer published by HHSC; kept here
-
Other
-
Dec 16, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
-
Dec 16, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Nov 30, 2022 Inspection · Deficiencies cited
-
Staff background & training
One out of five staff records reviewed has an expired first aid/cpr training.
HHSC 746.1315(b) — Each Caregiver and the Director Must Have Current Training in pediatric CPR
HHSC risk weight: Medium High. Corrected 2022-12-14. Correction verified 2022-12-16.
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Supervision & ratios
Two caregivers were providing care for a total of 5 children ages 2mo, 3mo, 8mo, 9mo and 13mo. One of the caregivers stepped out of the room and remained in the kitchen during lunch preparation leaving one caregiver in charge of the 5 children.
HHSC 746.1601 — Child/ Caregiver Ratio - 13 or More Children
HHSC risk weight: Medium High. Corrected 2022-11-30. Correction verified 2022-12-16.
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Cleanliness & sanitation Serious
A child was placed to nap on a play-yard. The play-yard had an additional mat and foam layer which was added on top of the original play-yard mat and covered with a sheet. Note: This was corrected at inspection when provider removed additional mat and foam layer and placed a clean sheet on the original play-yard mat.
HHSC 746.2411(2)(A) — Safety Requirements for Play Yards - Snug Fitting, Firm, Flat Mattress Designed for Use in Play Yard and No Extra Pads
HHSC risk weight: High. Corrected at inspection. Corrected 2022-11-30.
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Other
Two children in the toddler room were observied in high chairs while the rest of the group participated in a craft. One child in the prek room was observed a high chair while rest of the group participated in a craft.
HHSC 746.2603(1) — Space Requirements for Pre-Kindergarten Age - Does Not Limit Movement
HHSC risk weight: Medium. Corrected at inspection. Corrected 2022-11-30.
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Other Serious
There is mopping bucket containing water in the prek age room and accessible to children. Note: This was corrected at inspection when provider removed bucket.
HHSC 746.3701(8) — Safety - Bodies of Water Inaccessible to Children
HHSC risk weight: High. Corrected at inspection. Corrected 2022-11-30.
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Staff background & training
One out of five staff trainings records reviewed was not available for review at the time of inspection.
HHSC 746.901(5) — Required Personnel Records- Training Hours
HHSC risk weight: Medium. Corrected 2022-12-07. Correction verified 2022-12-16.
HHSC inspection history · no longer published by HHSC; kept here
-
Staff background & training
-
Nov 30, 2022 Inspection · Deficiencies cited
-
Staff background & training
One out of five staff records reviewed has an expired first aid/cpr training.
HHSC 746.1315(b) — Each Caregiver and the Director Must Have Current Training in pediatric CPR
HHSC risk weight: Medium High. Corrected 2022-12-14. Correction verified 2022-12-16.
-
Supervision & ratios
Two caregivers were providing care for a total of 5 children ages 2mo, 3mo, 8mo, 9mo and 13mo. One of the caregivers stepped out of the room and remained in the kitchen during lunch preparation leaving one caregiver in charge of the 5 children.
HHSC 746.1601 — Child/ Caregiver Ratio - 13 or More Children
HHSC risk weight: Medium High. Corrected 2022-11-30. Correction verified 2022-12-16.
-
Cleanliness & sanitation Serious
A child was placed to nap on a play-yard. The play-yard had an additional mat and foam layer which was added on top of the original play-yard mat and covered with a sheet. Note: This was corrected at inspection when provider removed additional mat and foam layer and placed a clean sheet on the original play-yard mat.
HHSC 746.2411(2)(A) — Safety Requirements for Play Yards - Snug Fitting, Firm, Flat Mattress Designed for Use in Play Yard and No Extra Pads
HHSC risk weight: High. Corrected at inspection. Corrected 2022-11-30.
-
Other
Two children in the toddler room were observied in high chairs while the rest of the group participated in a craft. One child in the prek room was observed a high chair while rest of the group participated in a craft.
HHSC 746.2603(1) — Space Requirements for Pre-Kindergarten Age - Does Not Limit Movement
HHSC risk weight: Medium. Corrected at inspection. Corrected 2022-11-30.
-
Other Serious
There is mopping bucket containing water in the prek age room and accessible to children. Note: This was corrected at inspection when provider removed bucket.
HHSC 746.3701(8) — Safety - Bodies of Water Inaccessible to Children
HHSC risk weight: High. Corrected at inspection. Corrected 2022-11-30.
-
Staff background & training
One out of five staff trainings records reviewed was not available for review at the time of inspection.
HHSC 746.901(5) — Required Personnel Records- Training Hours
HHSC risk weight: Medium. Corrected 2022-12-07. Correction verified 2022-12-16.
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Staff background & training
-
Jan 21, 2022 Assessment · Deficiencies cited
-
Staff background & training
One staff member is missing training on Safe Sleep/Shaken Baby/Early Brain Development.
HHSC 746.1309(e) — Documented Annual Training- Required Content
HHSC risk weight: Medium. Corrected 2022-01-28. Correction verified 2022-01-27.
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Illness & medication
Two children's files are missing immunization records and three are missing health statements.
HHSC 746.603(a) — Children's Records Maintained
HHSC risk weight: Medium. Corrected 2022-01-28. Correction verified 2022-01-28.
-
Records & paperwork
One staff file is missing copy high school diploma or equivalent.
HHSC 746.901 — Required Personnel Records
HHSC risk weight: Medium. Corrected 2022-01-28. Correction verified 2022-01-27.
-
Staff background & training
-
Jan 21, 2022 Assessment · Deficiencies cited
-
Staff background & training
One staff member is missing training on Safe Sleep/Shaken Baby/Early Brain Development.
HHSC 746.1309(e) — Documented Annual Training- Required Content
HHSC risk weight: Medium. Corrected 2022-01-28. Correction verified 2022-01-27.
-
Illness & medication
Two children's files are missing immunization records and three are missing health statements.
HHSC 746.603(a) — Children's Records Maintained
HHSC risk weight: Medium. Corrected 2022-01-28. Correction verified 2022-01-28.
-
Records & paperwork
One staff file is missing copy high school diploma or equivalent.
HHSC 746.901 — Required Personnel Records
HHSC risk weight: Medium. Corrected 2022-01-28. Correction verified 2022-01-27.
HHSC inspection history · no longer published by HHSC; kept here
-
Staff background & training
-
Dec 30, 2021 Inspection · Deficiencies cited
-
Staff background & training
Four staff training records were reviewed. One file is missing 12 clock hours of training including trainings in the following topics: -Abuse/Neglect -Hazardous Materials -Food Allergies -Administering Medications -Emergency Preparedness -Building and Physical Premises Safety -Communicable Diseases Two files are missing training on -Safe Sleep/Shaken Baby/Early Brain Development.
HHSC 746.1309(e) — Documented Annual Training- Required Content
HHSC risk weight: Medium. Corrected 2022-01-20. Correction verified 2022-01-21.
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Other
United States Consumer Product Safety recall list was last certified on 06/19/2020.
HHSC 746.4135(b) — Children's Products- Annual Certification
HHSC risk weight: Medium. Corrected 2022-01-03. Correction verified 2022-01-21.
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Discipline & child guidance
Operation policies were reviewed and following items are missing: -Safe Sleep Policy -Physical and Outdoor Activities Policy -Abuse/Neglect Policy -Employee's Vaccinations Policy
HHSC 746.501(a)(18) — Written Operational Policies - Promotion of Physical Activity
HHSC risk weight: Medium. Corrected 2022-01-07. Correction verified 2022-01-21.
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Safety & premises Serious
During nap; a child's mat was placed on the hall leading to the playground blocking the emergency exit. Note: This was corrected at inspection when mat was relocated.
HHSC 746.5209(c) — No Blocked or Locked Doors as Exits
HHSC risk weight: High. Corrected at inspection. Corrected 2021-12-30.
-
Safety & premises Serious
Folder taken during transportation routes is missing the following: -List of Children Being Transported -Emergency medical transport and treatment authorization forms -Written Transportation Emergency Plan
HHSC 746.5617(a)(1) — Required Equipment in Vehicles - List of Children
HHSC risk weight: High. Corrected 2022-01-03. Correction verified 2022-01-21.
-
Illness & medication
Six children's files were reviewed. One file was not available for review at the time of inspection. Two files are missing immunization records. Three files are missing health statements.
HHSC 746.603(a) — Children's Records Maintained
HHSC risk weight: Medium. Corrected 2022-01-13. Correction verified 2022-01-21.
-
Safety & premises
Per provider a fire inspection was recently conducted, however, inspection report available for review was conducted on 11/6/2020.
HHSC 746.801(11) — Required Records Maintained and Made Available - Fire Inspection Report, Including Written Approval for Above/Below Ground Level Care
HHSC risk weight: Medium High. Corrected 2022-01-13. Correction verified 2022-01-21.
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Staff background & training
Four staff files were reviewed. A file is missing high school diploma. A second files requires a high school diploma be translated into English. Three files are missing copy of ID/DL. One file is missing hired date, affidavit and statements regarding personnel/center policies and orientation.
HHSC 746.901 — Required Personnel Records
HHSC risk weight: Medium. Corrected 2022-01-06. Correction verified 2022-01-21.
HHSC inspection history · no longer published by HHSC; kept here
-
Staff background & training
-
Dec 30, 2021 Inspection · Deficiencies cited
-
Staff background & training
Four staff training records were reviewed. One file is missing 12 clock hours of training including trainings in the following topics: -Abuse/Neglect -Hazardous Materials -Food Allergies -Administering Medications -Emergency Preparedness -Building and Physical Premises Safety -Communicable Diseases Two files are missing training on -Safe Sleep/Shaken Baby/Early Brain Development.
HHSC 746.1309(e) — Documented Annual Training- Required Content
HHSC risk weight: Medium. Corrected 2022-01-20. Correction verified 2022-01-21.
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Other
United States Consumer Product Safety recall list was last certified on 06/19/2020.
HHSC 746.4135(b) — Children's Products- Annual Certification
HHSC risk weight: Medium. Corrected 2022-01-03. Correction verified 2022-01-21.
-
Discipline & child guidance
Operation policies were reviewed and following items are missing: -Safe Sleep Policy -Physical and Outdoor Activities Policy -Abuse/Neglect Policy -Employee's Vaccinations Policy
HHSC 746.501(a)(18) — Written Operational Policies - Promotion of Physical Activity
HHSC risk weight: Medium. Corrected 2022-01-07. Correction verified 2022-01-21.
-
Safety & premises Serious
During nap; a child's mat was placed on the hall leading to the playground blocking the emergency exit. Note: This was corrected at inspection when mat was relocated.
HHSC 746.5209(c) — No Blocked or Locked Doors as Exits
HHSC risk weight: High. Corrected at inspection. Corrected 2021-12-30.
-
Safety & premises Serious
Folder taken during transportation routes is missing the following: -List of Children Being Transported -Emergency medical transport and treatment authorization forms -Written Transportation Emergency Plan
HHSC 746.5617(a)(1) — Required Equipment in Vehicles - List of Children
HHSC risk weight: High. Corrected 2022-01-03. Correction verified 2022-01-21.
-
Illness & medication
Six children's files were reviewed. One file was not available for review at the time of inspection. Two files are missing immunization records. Three files are missing health statements.
HHSC 746.603(a) — Children's Records Maintained
HHSC risk weight: Medium. Corrected 2022-01-13. Correction verified 2022-01-21.
-
Safety & premises
Per provider a fire inspection was recently conducted, however, inspection report available for review was conducted on 11/6/2020.
HHSC 746.801(11) — Required Records Maintained and Made Available - Fire Inspection Report, Including Written Approval for Above/Below Ground Level Care
HHSC risk weight: Medium High. Corrected 2022-01-13. Correction verified 2022-01-21.
-
Staff background & training
Four staff files were reviewed. A file is missing high school diploma. A second files requires a high school diploma be translated into English. Three files are missing copy of ID/DL. One file is missing hired date, affidavit and statements regarding personnel/center policies and orientation.
HHSC 746.901 — Required Personnel Records
HHSC risk weight: Medium. Corrected 2022-01-06. Correction verified 2022-01-21.
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Staff background & training
Get the full file
HHSC publishes inspections, investigations and assessments from October 2017 onward, with each cited deficiency and its risk weight. Investigation narratives, complaint files and older history require a public information request. The Texas Public Information Act (Texas Government Code Chapter 552) gives anyone the right to ask. You don't have to say why.
Email the request Printable letter (fax or mail)
- Send to
- HHSC Open Records Coordinator, MC-1070 · OpenRecordsRequest@hhs.texas.gov · fax 512-424-6586 · 4601 W. Guadalupe Street, Austin, Texas 78751-3146 · agency instructions
Show the letter text
If something is happening now, report a concern to HHSC Child Care Regulation. For suspected abuse, contact your county child protective services or law enforcement.
Source: Texas Health and Human Services Commission, Child Care Regulation datasets on data.texas.gov. Last read Oct 1, 2026. Violation text is HHSC's own wording. The categories are ours, added to help you scan. About this data.