Direction61:3
3286 COUNTY ROAD 168, Mckinney, TX 75071 · Collin County
Program
- Type
- Child-placing agency
- Ages
- -
- Hours
- 09:00 AM-02:00 PM
- Director / administrator
- Robyn Moore
- Phone
- (682) 554-9666
- Regulated since
- Jan 27, 2023
- HHSC IDs
- Operation 1392677 · number 1731439- 15071
- Official record
- HHSC Child Care Search
Violations by category
Year by year
| Year | Violations | Serious | Main categories |
|---|---|---|---|
| 2026 | 8 | 0 | Staff background & training (4), Other (4) |
| 2025 | 44 | 10 | Illness & medication (6), Supervision & ratios (12), Discipline & child guidance (2), Staff background & training (2), Records & paperwork (2), Other (20) |
| 2024 | 24 | 2 | Supervision & ratios (4), Discipline & child guidance (2), Safety & premises (2), Staff background & training (4), Other (12) |
| 2023 | 6 | 2 | Other (6) |
| 2022 | 10 | 0 | Records & paperwork (4), Other (6) |
Inspections, investigations & assessments
-
Sep 4, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Sep 4, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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Jul 29, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Jul 29, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
-
Jul 8, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Jul 8, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
-
Jun 30, 2026 Report · No deficiencies cited (self-report)
No violations cited on this visit.
-
Jun 30, 2026 Report · No deficiencies cited (self-report)
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Jun 16, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
-
Jun 16, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Jun 9, 2026 Report · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Jun 9, 2026 Report · No deficiencies cited
No violations cited on this visit.
-
May 27, 2026 Inspection · Deficiencies cited
-
Staff background & training
One child record reviewed did not document the child's ability to make any outcries outside the agency.
HHSC 749.1111(c)(1) — Child's Orientation-Must include information on how to make complaints to outside agencies
HHSC risk weight: Medium High. Corrected 2026-06-05. Correction verified 2026-06-03.
HHSC inspection history · no longer published by HHSC; kept here
-
Staff background & training
-
May 27, 2026 Inspection · Deficiencies cited
-
Staff background & training
One child record reviewed did not document the child's ability to make any outcries outside the agency.
HHSC 749.1111(c)(1) — Child's Orientation-Must include information on how to make complaints to outside agencies
HHSC risk weight: Medium High. Corrected 2026-06-05. Correction verified 2026-06-03.
-
Staff background & training
-
Mar 31, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
-
Mar 31, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Mar 31, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
-
Mar 31, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Mar 25, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Mar 25, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
-
Mar 21, 2026 Report · Deficiencies cited
-
Staff background & training
The two foster parents' annual Psychotropic Medication Trainings were 97 and 6 days late.
HHSC 749.933(a)(2) — Training Timeline-Each person must complete the required annual training during each subsequent 12-month period or beginning of provision of care.
HHSC risk weight: Medium. Corrected 2026-05-28. Correction verified 2026-05-28.
HHSC inspection history · no longer published by HHSC; kept here
-
Staff background & training
-
Mar 21, 2026 Report · Deficiencies cited
-
Staff background & training
The two foster parents' annual Psychotropic Medication Trainings were 97 and 6 days late.
HHSC 749.933(a)(2) — Training Timeline-Each person must complete the required annual training during each subsequent 12-month period or beginning of provision of care.
HHSC risk weight: Medium. Corrected 2026-05-28. Correction verified 2026-05-28.
-
Staff background & training
-
Mar 3, 2026 Report
No violations cited on this visit.
-
Mar 3, 2026 Report
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Jan 21, 2026 Inspection · Deficiencies cited
-
Other
The discharge charge summary does not document that the child's background information.
HHSC 749.1373(b)(2) — Discharge Documentation-Release copies of child's background information, progress notes for past 60 days
HHSC risk weight: Medium Low. Corrected 2026-02-06. Correction verified 2026-02-03.
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Other
One home file reviewed did not have two unannounced quarterlies conducted.
HHSC 749.2815(b) — Supervisory Visits-At least two supervisory visit per year must be unannounced
HHSC risk weight: Medium High. Corrected 2026-01-30. Correction verified 2026-01-29.
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Other
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Jan 21, 2026 Inspection · Deficiencies cited
-
Other
The discharge charge summary does not document that the child's background information.
HHSC 749.1373(b)(2) — Discharge Documentation-Release copies of child's background information, progress notes for past 60 days
HHSC risk weight: Medium Low. Corrected 2026-02-06. Correction verified 2026-02-03.
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Other
One home file reviewed did not have two unannounced quarterlies conducted.
HHSC 749.2815(b) — Supervisory Visits-At least two supervisory visit per year must be unannounced
HHSC risk weight: Medium High. Corrected 2026-01-30. Correction verified 2026-01-29.
HHSC inspection history · no longer published by HHSC; kept here
-
Other
-
Dec 2, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
-
Dec 2, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Nov 17, 2025 Report · Deficiencies cited
-
Illness & medication
There were no medication records for the month of November when the Investigator reviewed the logs for any of the children. Also, the daily administration time was not documented on the medications reviewed.
HHSC 749.1541(b) — Medication Record-Must update cumulative medication record within 24 hours of administering medication
HHSC risk weight: Medium. Corrected 2025-12-30. Correction verified 2026-01-06.
HHSC inspection history · no longer published by HHSC; kept here
-
Illness & medication
-
Nov 17, 2025 Report · Deficiencies cited
-
Illness & medication
There were no medication records for the month of November when the Investigator reviewed the logs for any of the children. Also, the daily administration time was not documented on the medications reviewed.
HHSC 749.1541(b) — Medication Record-Must update cumulative medication record within 24 hours of administering medication
HHSC risk weight: Medium. Corrected 2025-12-30. Correction verified 2026-01-06.
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Illness & medication
-
Oct 21, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
-
Oct 21, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Oct 1, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Oct 1, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
-
Sep 17, 2025 Report · No deficiencies cited
No violations cited on this visit.
-
Sep 17, 2025 Report · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Sep 10, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
-
Sep 10, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Sep 10, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
-
Sep 10, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Aug 20, 2025 Report
No violations cited on this visit.
-
Aug 20, 2025 Report
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Aug 20, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Aug 20, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
-
Aug 12, 2025 Report · Deficiencies cited (self-report)
-
Illness & medication
The injury sustained by the child in care was not reported to Licensing within the required 24 hours.
HHSC 749.503(a)(2)(A) — AP Serious Incident-Report to Licensing critical injury or illness that warrants treatment by a medical professional/hospitalization
HHSC risk weight: Medium High. Corrected 2025-09-08. Correction verified 2025-09-11.
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Illness & medication
-
Aug 12, 2025 Report · Deficiencies cited (self-report)
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Illness & medication
The injury sustained by the child in care was not reported to Licensing within the required 24 hours.
HHSC 749.503(a)(2)(A) — AP Serious Incident-Report to Licensing critical injury or illness that warrants treatment by a medical professional/hospitalization
HHSC risk weight: Medium High. Corrected 2025-09-08. Correction verified 2025-09-11.
HHSC inspection history · no longer published by HHSC; kept here
-
Illness & medication
-
Aug 9, 2025 Report · Deficiencies cited
-
Discipline & child guidance
A foster parent did not report directly to the Texas Abuse and Neglect Hotline after an unauthorized absence of 2 children in care.
HHSC 749.509(b) — Reporting serious incident-If involves child under care of foster parent then must be reported directly to the Texas Abuse and Neglect Hotline
HHSC risk weight: Medium. Corrected 2025-10-10. Correction verified 2025-10-23.
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Discipline & child guidance
-
Aug 9, 2025 Report · Deficiencies cited
-
Discipline & child guidance
A foster parent did not report directly to the Texas Abuse and Neglect Hotline after an unauthorized absence of 2 children in care.
HHSC 749.509(b) — Reporting serious incident-If involves child under care of foster parent then must be reported directly to the Texas Abuse and Neglect Hotline
HHSC risk weight: Medium. Corrected 2025-10-10. Correction verified 2025-10-23.
HHSC inspection history · no longer published by HHSC; kept here
-
Discipline & child guidance
-
Aug 4, 2025 Report · No deficiencies cited
No violations cited on this visit.
-
Aug 4, 2025 Report · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Jul 30, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Jul 30, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Jul 28, 2025 Assessment · Deficiencies cited
-
Supervision & ratios
The agency did not submit EBI data for the second quarter of 2025.
HHSC 749.2383(b) — Operation's quarterly data on emergency behavior interventions must be reported to Licensing no later than 15 days after the end of each quarter.
HHSC risk weight: Medium. Corrected 2025-07-30. Correction verified 2025-08-13.
HHSC inspection history · no longer published by HHSC; kept here
-
Supervision & ratios
-
Jul 28, 2025 Assessment · Deficiencies cited
-
Supervision & ratios
The agency did not submit EBI data for the second quarter of 2025.
HHSC 749.2383(b) — Operation's quarterly data on emergency behavior interventions must be reported to Licensing no later than 15 days after the end of each quarter.
HHSC risk weight: Medium. Corrected 2025-07-30. Correction verified 2025-08-13.
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Supervision & ratios
-
Jul 1, 2025 Inspection · Deficiencies cited
-
Staff background & training Serious
A child living in a foster home did not have a required background check completed timely. The background check was also not completed under the correct role.
HHSC 745.621(a)(7) — AP Initial background checks submitted - At the time you become aware of anyone requiring a background check under 745.605
HHSC risk weight: High. Corrected 2025-07-09. Correction verified 2025-08-13.
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Illness & medication
A child's medication log was missing the prescribing doctor's name.
HHSC 749.1541(c)(2) — Medication Record-Must include prescribing health-care professional's name
HHSC risk weight: Medium. Corrected 2025-07-09. Correction verified 2025-08-13.
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Other
One foster home screening reviewed was missing required information.
HHSC 749.2445(c)(1) — Verification-The foster home screening must document required info in 749.2447
HHSC risk weight: Medium. Corrected 2025-07-09. Correction verified 2025-08-13.
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Other Serious
Two of two home screenings reviewed did not document if service call information was requested from law enforcement for the past two years.
HHSC 749.2447(7)(B)(i) — Foster Home Screening- Obtain service call information from law enforcement for past two years
HHSC risk weight: High. Corrected 2025-07-09. Correction verified 2025-08-13.
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Other
One of two home screenings reviewed did not contain a joint family interview with all household members.
HHSC 749.2449(a)(5) — Interview For Foster Home Screening-Must include at least one family group interview with all family members living in the home
HHSC risk weight: Medium. Corrected 2025-07-09. Correction verified 2025-08-13.
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Records & paperwork
One of two employee files reviewed did not have a signed and notarized affidavit. This was filled out and provided during the inspection.
HHSC 749.553(6) — Personnel records-Include notarized Licensing Affidavit for Applicants for Employment form as specified in Human Resources Code, 42.059
HHSC risk weight: Medium. Corrected at inspection. Corrected 2025-07-01.
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Staff background & training Serious
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Jul 1, 2025 Inspection · Deficiencies cited
-
Staff background & training Serious
A child living in a foster home did not have a required background check completed timely. The background check was also not completed under the correct role.
HHSC 745.621(a)(7) — AP Initial background checks submitted - At the time you become aware of anyone requiring a background check under 745.605
HHSC risk weight: High. Corrected 2025-07-09. Correction verified 2025-08-13.
-
Illness & medication
A child's medication log was missing the prescribing doctor's name.
HHSC 749.1541(c)(2) — Medication Record-Must include prescribing health-care professional's name
HHSC risk weight: Medium. Corrected 2025-07-09. Correction verified 2025-08-13.
-
Other
One foster home screening reviewed was missing required information.
HHSC 749.2445(c)(1) — Verification-The foster home screening must document required info in 749.2447
HHSC risk weight: Medium. Corrected 2025-07-09. Correction verified 2025-08-13.
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Other Serious
Two of two home screenings reviewed did not document if service call information was requested from law enforcement for the past two years.
HHSC 749.2447(7)(B)(i) — Foster Home Screening- Obtain service call information from law enforcement for past two years
HHSC risk weight: High. Corrected 2025-07-09. Correction verified 2025-08-13.
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Other
One of two home screenings reviewed did not contain a joint family interview with all household members.
HHSC 749.2449(a)(5) — Interview For Foster Home Screening-Must include at least one family group interview with all family members living in the home
HHSC risk weight: Medium. Corrected 2025-07-09. Correction verified 2025-08-13.
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Records & paperwork
One of two employee files reviewed did not have a signed and notarized affidavit. This was filled out and provided during the inspection.
HHSC 749.553(6) — Personnel records-Include notarized Licensing Affidavit for Applicants for Employment form as specified in Human Resources Code, 42.059
HHSC risk weight: Medium. Corrected at inspection. Corrected 2025-07-01.
HHSC inspection history · no longer published by HHSC; kept here
-
Staff background & training Serious
-
Jun 27, 2025 Report · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Jun 27, 2025 Report · No deficiencies cited
No violations cited on this visit.
-
Jun 20, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Jun 20, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Jun 16, 2025 Report · Deficiencies cited
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Supervision & ratios Serious
Foster children were forced to sleep in the living room for five days, because another child in the home continued smoking marijuana. The caregiver was aware of the situation and failed to provide a safe environment.
HHSC 749.2593(c)(2) — Supervision-Caregivers counted in child/caregiver ratio must provide a safe environment
HHSC risk weight: High. Corrected 2025-08-27. Correction verified 2025-09-10.
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Other
A foster child was able to continue smoking marijuana for at least five days in the foster home.
HHSC 749.2931(a) — Tobacco Products and E-Cigarettes -Children may not use or possess tobacco products, e-cigarettes or any type of vaporizers
HHSC risk weight: Medium High. Corrected 2025-08-27. Correction verified 2025-09-10.
HHSC inspection history · no longer published by HHSC; kept here
-
Supervision & ratios Serious
-
Jun 16, 2025 Report · Deficiencies cited
-
Supervision & ratios Serious
Foster children were forced to sleep in the living room for five days, because another child in the home continued smoking marijuana. The caregiver was aware of the situation and failed to provide a safe environment.
HHSC 749.2593(c)(2) — Supervision-Caregivers counted in child/caregiver ratio must provide a safe environment
HHSC risk weight: High. Corrected 2025-08-27. Correction verified 2025-09-10.
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Other
A foster child was able to continue smoking marijuana for at least five days in the foster home.
HHSC 749.2931(a) — Tobacco Products and E-Cigarettes -Children may not use or possess tobacco products, e-cigarettes or any type of vaporizers
HHSC risk weight: Medium High. Corrected 2025-08-27. Correction verified 2025-09-10.
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Supervision & ratios Serious
-
Jun 10, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
-
Jun 10, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Jun 3, 2025 Report · No deficiencies cited
No violations cited on this visit.
-
Jun 3, 2025 Report · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Jun 2, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
-
Jun 2, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
May 30, 2025 Report · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
May 30, 2025 Report · No deficiencies cited
No violations cited on this visit.
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May 27, 2025 Report · Deficiencies cited
-
Supervision & ratios
Four of four service plans reviewed did not include each child's level of supervision.
HHSC 749.1309(b)(1)(D)(ii) — Initial Service Plan-Caregiver instructions must include specific information about child's level of supervision
HHSC risk weight: Medium High. Corrected 2025-09-09. Correction verified 2025-09-10.
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Supervision & ratios
The operation was not following their search policies.
HHSC 749.151(2) — Operational responsibilities - Operate according to your approved plans, policies, and procedures
HHSC risk weight: Medium. Corrected 2025-09-09. Correction verified 2025-09-10.
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Supervision & ratios Serious
A caregiver left four foster children with high-risk behaviors alone in the home without an adult present.
HHSC 749.2593(a)(4) — Supervision-The caregiver is responsible for being able to intervene when necessary to ensure each child's safety
HHSC risk weight: High. Corrected 2025-09-09. Correction verified 2025-09-10.
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Other
Four of four service plans reviewed were not updated and missing vital information.
HHSC 749.663(a)(3)(A) — Child placement staff responsibilities-Developing and updating service plans of a foster child
HHSC risk weight: Medium. Corrected 2025-09-09. Correction verified 2025-09-10.
HHSC inspection history · no longer published by HHSC; kept here
-
Supervision & ratios
-
May 27, 2025 Report · Deficiencies cited
-
Supervision & ratios
Four of four service plans reviewed did not include each child's level of supervision.
HHSC 749.1309(b)(1)(D)(ii) — Initial Service Plan-Caregiver instructions must include specific information about child's level of supervision
HHSC risk weight: Medium High. Corrected 2025-09-09. Correction verified 2025-09-10.
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Supervision & ratios
The operation was not following their search policies.
HHSC 749.151(2) — Operational responsibilities - Operate according to your approved plans, policies, and procedures
HHSC risk weight: Medium. Corrected 2025-09-09. Correction verified 2025-09-10.
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Supervision & ratios Serious
A caregiver left four foster children with high-risk behaviors alone in the home without an adult present.
HHSC 749.2593(a)(4) — Supervision-The caregiver is responsible for being able to intervene when necessary to ensure each child's safety
HHSC risk weight: High. Corrected 2025-09-09. Correction verified 2025-09-10.
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Other
Four of four service plans reviewed were not updated and missing vital information.
HHSC 749.663(a)(3)(A) — Child placement staff responsibilities-Developing and updating service plans of a foster child
HHSC risk weight: Medium. Corrected 2025-09-09. Correction verified 2025-09-10.
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Supervision & ratios
-
Apr 1, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Apr 1, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Mar 20, 2025 Report · Deficiencies cited (self-report)
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Other
The home screening does not indicate how many pay checks or how many bank statements were used 749.2447(6)(B)(ii), nor does it indicate the foster parents' employment status.
HHSC 749.2447(6)(B)(i) — Foster Home Screening-Document and assess for each prospective parent proof of income for last 60 days or 2 complete months
HHSC risk weight: Medium. Corrected 2025-05-23. Correction verified 2025-05-27.
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Other Serious
The home screening did not document the request from law enforcement by the agency. In addition, the agency did not discuss with the foster parents any service calls to the home.
HHSC 749.2447(7)(B)(i) — Foster Home Screening- Obtain service call information from law enforcement for past two years
HHSC risk weight: High. Corrected 2025-05-23. Correction verified 2025-05-27.
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Other
There was not an interview with a family member that lived outside of the home documented.
HHSC 749.2449(a)(7) — Interview For Foster Home Screening- Must include one interview with a family member not living in the home.
HHSC risk weight: Medium. Corrected 2025-05-23. Correction verified 2025-05-27.
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Other
After reviewing several documents that the agency indicated has all the information regarding an annual summary log, not all of the information required was found on these documents.
HHSC 749.591(c) — Unauthorized Absence-Annual summary logs should be available to Licensing for review and reproduction, upon request
HHSC risk weight: Medium. Corrected 2025-05-23. Correction verified 2025-05-27.
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Other
There was no documentation provided that indicated that a debriefing was held with the child to determine the reason for the unauthorized absence.
HHSC 749.592(a)(1) — Unauthorized Absence - The debriefing should include the circumstances that led to the unauthorized absence
HHSC risk weight: Medium. Corrected 2025-05-23. Correction verified 2025-05-27.
HHSC inspection history · no longer published by HHSC; kept here
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Other
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Mar 20, 2025 Report · Deficiencies cited (self-report)
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Other
The home screening does not indicate how many pay checks or how many bank statements were used 749.2447(6)(B)(ii), nor does it indicate the foster parents' employment status.
HHSC 749.2447(6)(B)(i) — Foster Home Screening-Document and assess for each prospective parent proof of income for last 60 days or 2 complete months
HHSC risk weight: Medium. Corrected 2025-05-23. Correction verified 2025-05-27.
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Other Serious
The home screening did not document the request from law enforcement by the agency. In addition, the agency did not discuss with the foster parents any service calls to the home.
HHSC 749.2447(7)(B)(i) — Foster Home Screening- Obtain service call information from law enforcement for past two years
HHSC risk weight: High. Corrected 2025-05-23. Correction verified 2025-05-27.
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Other
There was not an interview with a family member that lived outside of the home documented.
HHSC 749.2449(a)(7) — Interview For Foster Home Screening- Must include one interview with a family member not living in the home.
HHSC risk weight: Medium. Corrected 2025-05-23. Correction verified 2025-05-27.
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Other
After reviewing several documents that the agency indicated has all the information regarding an annual summary log, not all of the information required was found on these documents.
HHSC 749.591(c) — Unauthorized Absence-Annual summary logs should be available to Licensing for review and reproduction, upon request
HHSC risk weight: Medium. Corrected 2025-05-23. Correction verified 2025-05-27.
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Other
There was no documentation provided that indicated that a debriefing was held with the child to determine the reason for the unauthorized absence.
HHSC 749.592(a)(1) — Unauthorized Absence - The debriefing should include the circumstances that led to the unauthorized absence
HHSC risk weight: Medium. Corrected 2025-05-23. Correction verified 2025-05-27.
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Other
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Feb 10, 2025 Assessment · Deficiencies cited
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Supervision & ratios
The agency did not submit EBI information for quarter 4.
HHSC 749.2383(b) — Operation's quarterly data on emergency behavior interventions must be reported to Licensing no later than 15 days after the end of each quarter.
HHSC risk weight: Medium. Corrected 2025-02-12. Correction verified 2025-02-11.
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Supervision & ratios
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Feb 10, 2025 Assessment · Deficiencies cited
-
Supervision & ratios
The agency did not submit EBI information for quarter 4.
HHSC 749.2383(b) — Operation's quarterly data on emergency behavior interventions must be reported to Licensing no later than 15 days after the end of each quarter.
HHSC risk weight: Medium. Corrected 2025-02-12. Correction verified 2025-02-11.
HHSC inspection history · no longer published by HHSC; kept here
-
Supervision & ratios
-
Dec 6, 2024 Report · No deficiencies cited
No violations cited on this visit.
-
Dec 6, 2024 Report · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Nov 19, 2024 Inspection · Deficiencies cited
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Staff background & training
The operation last validated the background checks for their people list five months ago.
HHSC 745.651(2)(A) — Background Check Validation - Every 3 months each operation, other than a licensed, registered, or listed home, must validate current list
HHSC risk weight: Medium. Corrected 2024-11-20. Correction verified 2024-11-20.
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Supervision & ratios
Two of three home studies reviewed contained statements that were identical word-for-word. In one of two child files reviewed the admission assessment was signed and dated for a future date. One of three home studies reviewed documented the wrong address for the foster parent.
HHSC 749.151(3) — Operational responsibilities - Maintain current, true, accurate, and complete records
HHSC risk weight: Medium. Corrected 2024-12-03. Correction verified 2024-12-03.
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Other
One of three home studies reviewed did not address the quality of the relationship the foster parent had with her husband, and three children.
HHSC 749.2447(10) — Foster Home Screening-Agency documents the quality of current and previous interpersonal relationships including marriages
HHSC risk weight: Medium. Corrected 2024-12-03. Correction verified 2024-12-03.
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Other
One of three home studies reviewed did not include interviews with the foster parent's children.
HHSC 749.2449(a)(6) — Interview For Foster Home Screening-Must include one interview by phone/in person or letter with child 12 yrs and older or adult children not in home
HHSC risk weight: Medium. Corrected 2024-12-03. Correction verified 2024-12-03.
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Other
One of three home studies reviewed did not include a summary of the foster parents interview or who was present during the interview.
HHSC 749.2451(b) — Documentation of Interviews-For each interview, must include date and method of contact, date of interview, who was present and summary
HHSC risk weight: Medium Low. Corrected 2024-12-03. Correction verified 2024-12-03.
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Other
Three of three home files reviewed did not include the phone number of the person who completed the Health Inspection. Two of the three Health Inspections did not include the title of the person who inspected the home.
HHSC 749.2902(b) — Health Safety Measures-Each health inspection or evaluation must be documented, including name and phone number of person who conducted it
HHSC risk weight: Medium. Corrected 2024-12-03. Correction verified 2024-12-03.
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Safety & premises
One of three home files reviewed did not include the phone number of the person who conducted the fire inspection.
HHSC 749.2903(b) — Fire Inspection-Inspection or fire safety evaluation must be documented for each FFH not serving PMN children
HHSC risk weight: Medium. Corrected 2024-12-03. Correction verified 2024-12-03.
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Staff background & training
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Nov 19, 2024 Inspection · Deficiencies cited
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Staff background & training
The operation last validated the background checks for their people list five months ago.
HHSC 745.651(2)(A) — Background Check Validation - Every 3 months each operation, other than a licensed, registered, or listed home, must validate current list
HHSC risk weight: Medium. Corrected 2024-11-20. Correction verified 2024-11-20.
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Supervision & ratios
Two of three home studies reviewed contained statements that were identical word-for-word. In one of two child files reviewed the admission assessment was signed and dated for a future date. One of three home studies reviewed documented the wrong address for the foster parent.
HHSC 749.151(3) — Operational responsibilities - Maintain current, true, accurate, and complete records
HHSC risk weight: Medium. Corrected 2024-12-03. Correction verified 2024-12-03.
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Other
One of three home studies reviewed did not address the quality of the relationship the foster parent had with her husband, and three children.
HHSC 749.2447(10) — Foster Home Screening-Agency documents the quality of current and previous interpersonal relationships including marriages
HHSC risk weight: Medium. Corrected 2024-12-03. Correction verified 2024-12-03.
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Other
One of three home studies reviewed did not include interviews with the foster parent's children.
HHSC 749.2449(a)(6) — Interview For Foster Home Screening-Must include one interview by phone/in person or letter with child 12 yrs and older or adult children not in home
HHSC risk weight: Medium. Corrected 2024-12-03. Correction verified 2024-12-03.
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Other
One of three home studies reviewed did not include a summary of the foster parents interview or who was present during the interview.
HHSC 749.2451(b) — Documentation of Interviews-For each interview, must include date and method of contact, date of interview, who was present and summary
HHSC risk weight: Medium Low. Corrected 2024-12-03. Correction verified 2024-12-03.
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Other
Three of three home files reviewed did not include the phone number of the person who completed the Health Inspection. Two of the three Health Inspections did not include the title of the person who inspected the home.
HHSC 749.2902(b) — Health Safety Measures-Each health inspection or evaluation must be documented, including name and phone number of person who conducted it
HHSC risk weight: Medium. Corrected 2024-12-03. Correction verified 2024-12-03.
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Safety & premises
One of three home files reviewed did not include the phone number of the person who conducted the fire inspection.
HHSC 749.2903(b) — Fire Inspection-Inspection or fire safety evaluation must be documented for each FFH not serving PMN children
HHSC risk weight: Medium. Corrected 2024-12-03. Correction verified 2024-12-03.
HHSC inspection history · no longer published by HHSC; kept here
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Staff background & training
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Oct 28, 2024 Assessment · Deficiencies cited
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Supervision & ratios
Operation did not submit EBI information for quarter 3.
HHSC 749.2383(b) — Operation's quarterly data on emergency behavior interventions must be reported to Licensing no later than 15 days after the end of each quarter.
HHSC risk weight: Medium. Corrected 2024-10-30. Correction verified 2024-10-30.
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Supervision & ratios
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Oct 28, 2024 Assessment · Deficiencies cited
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Supervision & ratios
Operation did not submit EBI information for quarter 3.
HHSC 749.2383(b) — Operation's quarterly data on emergency behavior interventions must be reported to Licensing no later than 15 days after the end of each quarter.
HHSC risk weight: Medium. Corrected 2024-10-30. Correction verified 2024-10-30.
HHSC inspection history · no longer published by HHSC; kept here
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Supervision & ratios
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Jun 14, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Jun 14, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
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Jun 3, 2024 Report · Deficiencies cited
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Other
The home screening did not address and document all the required information per minimum requirements. The following standards were not documented and assessed in the home screening: income verification of the foster parents, foster parents' previous relationships, asking foster parents of LE calls to the home, and no information on the previous CPA.
HHSC 749.2445(c)(1) — Verification-The foster home screening must document required info in 749.2447
HHSC risk weight: Medium. Corrected 2024-08-08. Correction verified 2024-08-08.
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Other
The home screening did not have a summary of the group interview.
HHSC 749.2449(a)(5) — Interview For Foster Home Screening-Must include at least one family group interview with all family members living in the home
HHSC risk weight: Medium. Corrected 2024-08-08. Correction verified 2024-08-08.
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Discipline & child guidance
There were two serious incidents that were not reported to the hotline.
HHSC 749.509(a) — Reporting serious incident-All serious incident reports to Licensing must be made to the Texas Abuse and Neglect Hotline
HHSC risk weight: Medium. Corrected 2024-08-08. Correction verified 2024-08-08.
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Other
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Jun 3, 2024 Report · Deficiencies cited
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Other
The home screening did not address and document all the required information per minimum requirements. The following standards were not documented and assessed in the home screening: income verification of the foster parents, foster parents' previous relationships, asking foster parents of LE calls to the home, and no information on the previous CPA.
HHSC 749.2445(c)(1) — Verification-The foster home screening must document required info in 749.2447
HHSC risk weight: Medium. Corrected 2024-08-08. Correction verified 2024-08-08.
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Other
The home screening did not have a summary of the group interview.
HHSC 749.2449(a)(5) — Interview For Foster Home Screening-Must include at least one family group interview with all family members living in the home
HHSC risk weight: Medium. Corrected 2024-08-08. Correction verified 2024-08-08.
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Discipline & child guidance
There were two serious incidents that were not reported to the hotline.
HHSC 749.509(a) — Reporting serious incident-All serious incident reports to Licensing must be made to the Texas Abuse and Neglect Hotline
HHSC risk weight: Medium. Corrected 2024-08-08. Correction verified 2024-08-08.
HHSC inspection history · no longer published by HHSC; kept here
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Other
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Apr 24, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Apr 24, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
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Apr 10, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
-
Apr 10, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Apr 10, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
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Apr 10, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Mar 6, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
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Mar 6, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Feb 27, 2024 Report · Deficiencies cited
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Staff background & training Serious
A foster parent has background check completed with an incorrect role status of the staff.
HHSC 745.621(a)(4) — AP Initial background checks submitted - At the time a person applies to be a foster or adoptive parent
HHSC risk weight: High. Corrected 2025-08-11. Correction verified 2024-05-03.
HHSC inspection history · no longer published by HHSC; kept here
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Staff background & training Serious
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Feb 27, 2024 Report · Deficiencies cited
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Staff background & training Serious
A foster parent has background check completed with an incorrect role status of the staff.
HHSC 745.621(a)(4) — AP Initial background checks submitted - At the time a person applies to be a foster or adoptive parent
HHSC risk weight: High. Corrected 2025-08-11. Correction verified 2024-05-03.
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Staff background & training Serious
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Feb 21, 2024 Report · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Feb 21, 2024 Report · No deficiencies cited
No violations cited on this visit.
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Dec 14, 2023 Report
No violations cited on this visit.
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Dec 14, 2023 Report
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Dec 13, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Dec 13, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
-
Jul 19, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
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Jul 19, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
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Feb 22, 2023 Report · No deficiencies cited
No violations cited on this visit.
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Feb 22, 2023 Report · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
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Jan 11, 2023 Inspection · Deficiencies cited
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Other Serious
Two home screenings reviewed did not include documentation that the service call information from law enforcement was gathered by the agency.
HHSC 749.2447(7)(B)(i) — Foster Home Screening- Obtain service call information from law enforcement for past two years
HHSC risk weight: High. Corrected 2023-01-18. Correction verified 2023-01-20.
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Other
One home screening did not summarize each interview individually with the adult children of the foster parent. Two home screenings did not include the date or method of contact for community member interviews.
HHSC 749.2451(b) — Documentation of Interviews-For each interview, must include date and method of contact, date of interview, who was present and summary
HHSC risk weight: Medium Low. Corrected 2023-01-18. Correction verified 2023-01-17.
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Other
The agency did not conduct an entirely new home screening for a family that transferred from another child placing agency. Many sections were identical to the previous agency's home screening
HHSC 749.2473(a) — Updating previous screening and home study-Conduct and complete new home screening
HHSC risk weight: Medium. Corrected 2023-01-18. Correction verified 2023-01-20.
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Other Serious
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Jan 11, 2023 Inspection · Deficiencies cited
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Other Serious
Two home screenings reviewed did not include documentation that the service call information from law enforcement was gathered by the agency.
HHSC 749.2447(7)(B)(i) — Foster Home Screening- Obtain service call information from law enforcement for past two years
HHSC risk weight: High. Corrected 2023-01-18. Correction verified 2023-01-20.
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Other
One home screening did not summarize each interview individually with the adult children of the foster parent. Two home screenings did not include the date or method of contact for community member interviews.
HHSC 749.2451(b) — Documentation of Interviews-For each interview, must include date and method of contact, date of interview, who was present and summary
HHSC risk weight: Medium Low. Corrected 2023-01-18. Correction verified 2023-01-17.
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Other
The agency did not conduct an entirely new home screening for a family that transferred from another child placing agency. Many sections were identical to the previous agency's home screening
HHSC 749.2473(a) — Updating previous screening and home study-Conduct and complete new home screening
HHSC risk weight: Medium. Corrected 2023-01-18. Correction verified 2023-01-20.
HHSC inspection history · no longer published by HHSC; kept here
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Other Serious
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Dec 6, 2022 Inspection · Deficiencies cited
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Records & paperwork
One foster youth file contact did not document meeting in private.
HHSC 749.1291(g) — Contact between child placement staff and child-significant and documented in child's record
HHSC risk weight: Medium. Corrected 2022-12-13. Correction verified 2023-01-11.
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Other
One foster home screening did not include 10 years of residential history.
HHSC 749.2447(5)(A) — Foster Home Screening-Agency must document the length of time spent at each residence for the past 10 years
HHSC risk weight: Medium Low. Corrected 2022-12-13. Correction verified 2023-01-11.
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Other
One foster home file did not include the date the interviews were conducted.
HHSC 749.2451(b) — Documentation of Interviews-For each interview, must include date and method of contact, date of interview, who was present and summary
HHSC risk weight: Medium Low. Corrected 2022-12-13. Correction verified 2023-01-11.
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Records & paperwork
One child in care record did not have mediation record, medical and dental examination records where not in the file during inspection but the documentation was obtained later during the inspection.
HHSC 749.535(a)(1) — Active records-All documentation in the record no later than 30 days after the occurrence or event
HHSC risk weight: Low. Corrected 2022-12-13. Correction verified 2023-01-11.
HHSC inspection history · no longer published by HHSC; kept here
-
Records & paperwork
-
Dec 6, 2022 Inspection · Deficiencies cited
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Records & paperwork
One foster youth file contact did not document meeting in private.
HHSC 749.1291(g) — Contact between child placement staff and child-significant and documented in child's record
HHSC risk weight: Medium. Corrected 2022-12-13. Correction verified 2023-01-11.
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Other
One foster home screening did not include 10 years of residential history.
HHSC 749.2447(5)(A) — Foster Home Screening-Agency must document the length of time spent at each residence for the past 10 years
HHSC risk weight: Medium Low. Corrected 2022-12-13. Correction verified 2023-01-11.
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Other
One foster home file did not include the date the interviews were conducted.
HHSC 749.2451(b) — Documentation of Interviews-For each interview, must include date and method of contact, date of interview, who was present and summary
HHSC risk weight: Medium Low. Corrected 2022-12-13. Correction verified 2023-01-11.
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Records & paperwork
One child in care record did not have mediation record, medical and dental examination records where not in the file during inspection but the documentation was obtained later during the inspection.
HHSC 749.535(a)(1) — Active records-All documentation in the record no later than 30 days after the occurrence or event
HHSC risk weight: Low. Corrected 2022-12-13. Correction verified 2023-01-11.
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Records & paperwork
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Oct 18, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
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Oct 18, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
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Sep 20, 2022 Inspection · Deficiencies cited
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Other
The floor plan did not have dimensions or indicate which rooms are for child use.
HHSC 749.2470(3)(A) — Verification-Includes obtaining floor plan showing dimensions and purposes of all rooms in the home and identifying indoor areas for children's use
HHSC risk weight: Medium Low. Corrected 2022-09-27. Correction verified 2022-10-12.
HHSC inspection history · no longer published by HHSC; kept here
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Other
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Sep 20, 2022 Inspection · Deficiencies cited
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Other
The floor plan did not have dimensions or indicate which rooms are for child use.
HHSC 749.2470(3)(A) — Verification-Includes obtaining floor plan showing dimensions and purposes of all rooms in the home and identifying indoor areas for children's use
HHSC risk weight: Medium Low. Corrected 2022-09-27. Correction verified 2022-10-12.
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Other
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Jun 21, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Jun 21, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
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Apr 26, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
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Apr 26, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
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Mar 22, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Mar 22, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
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Dec 17, 2021 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
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Dec 17, 2021 Inspection · No deficiencies cited
No violations cited on this visit.
Get the full file
HHSC publishes inspections, investigations and assessments from October 2017 onward, with each cited deficiency and its risk weight. Investigation narratives, complaint files and older history require a public information request. The Texas Public Information Act (Texas Government Code Chapter 552) gives anyone the right to ask. You don't have to say why.
Email the request Printable letter (fax or mail)
- Send to
- HHSC Open Records Coordinator, MC-1070 · OpenRecordsRequest@hhs.texas.gov · fax 512-424-6586 · 4601 W. Guadalupe Street, Austin, Texas 78751-3146 · agency instructions
Show the letter text
If something is happening now, report a concern to HHSC Child Care Regulation. For suspected abuse, contact your county child protective services or law enforcement.
Source: Texas Health and Human Services Commission, Child Care Regulation datasets on data.texas.gov. Last read Oct 1, 2026. Violation text is HHSC's own wording. The categories are ours, added to help you scan. About this data.