Mi Casa Center
8601 CINNAMON CREEK DR, San Antonio, TX 78240 · Bexar County
Program
- Type
- Licensed center
- Licensed capacity
- 205
- Ages
- Infant, Toddler, Pre-Kindergarten, School
- Hours
- 06:30 AM-06:00 PM
- Director / administrator
- Jacqueline Torres
- Phone
- (210) 561-7660
- Regulated since
- Jan 3, 2011
- HHSC IDs
- Operation 776608 · number 1241646
- Official record
- HHSC Child Care Search
Violations by category
Year by year
| Year | Violations | Serious | Main categories |
|---|---|---|---|
| 2026 | 3 | 0 | Cleanliness & sanitation (1), Illness & medication (1), Safety & premises (1) |
| 2025 | 2 | 0 | Supervision & ratios (1), Other (1) |
| 2024 | 5 | 3 | Supervision & ratios (3), Staff background & training (1), Other (1) |
| 2023 | 6 | 0 | Supervision & ratios (1), Safety & premises (1), Staff background & training (1), Other (3) |
| 2022 | 3 | 2 | Safety & premises (1), Staff background & training (1), Records & paperwork (1) |
Inspections, investigations & assessments
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Sep 4, 2026 Inspection
No violations cited on this visit.
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Aug 27, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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Jun 10, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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Jun 8, 2026 Report · No deficiencies cited
No violations cited on this visit.
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May 22, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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May 21, 2026 Report · No deficiencies cited (self-report)
No violations cited on this visit.
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May 14, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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Mar 6, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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Feb 25, 2026 Inspection · Deficiencies cited
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Safety & premises
A hot glue gun was found to be plugged in with the cord accessible to children, posing the potential for a risk of injury to the children. Noted: This was corrected during the inspection when the glue gun was removed from the classroom.
HHSC 746.3701 — Safety - Areas Free From Hazards
HHSC risk weight: Medium High. Corrected at inspection. Corrected 2026-02-25.
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Illness & medication
Three of the ten children's files did not include current immunization records.
HHSC 746.613(b) — Immunization Records, Exceptions, and Exemptions Current
HHSC risk weight: Medium High. Corrected 2026-03-11. Correction verified 2026-03-03.
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Safety & premises
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Feb 24, 2026 Report · Deficiencies cited
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Cleanliness & sanitation
A record of a Pest Control company providing services was not available during the inspection.
HHSC 746.801(17) — Required Records Maintained and Made Available - Record of Pest Extermination
HHSC risk weight: Medium. Corrected 2026-04-03. Correction verified 2026-03-12.
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Cleanliness & sanitation
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Nov 26, 2025 Report · No deficiencies cited
No violations cited on this visit.
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Oct 15, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Oct 2, 2025 Report · No deficiencies cited
No violations cited on this visit.
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Aug 5, 2025 Inspection · Deficiencies cited
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Other
The two school age groups were observed eating their lunch and watching movies. Noted: this was corrected during inspection when the screen time requirements were reviewed and the televisions were turned off.
HHSC 746.2207(c)(4) — Screen Time Activities - Not Used During Eating or Rest Times
HHSC risk weight: Medium. Corrected at inspection. Corrected 2025-08-05.
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Other
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Jul 8, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Jun 27, 2025 Report · No deficiencies cited
No violations cited on this visit.
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Jun 18, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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May 29, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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May 22, 2025 Report · No deficiencies cited
No violations cited on this visit.
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May 21, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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May 14, 2025 Report · Deficiencies cited
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Supervision & ratios
During the investigation, it was identified that the operational policies lacked a component: procedures for supporting inclusive services for children with special care needs.
HHSC 746.501(a)(30) — Written Operational Policies - Support inclusive services
HHSC risk weight: Medium. Corrected 2025-06-12. Correction verified 2025-06-18.
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Supervision & ratios
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Mar 18, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Feb 20, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Oct 8, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Aug 28, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Aug 5, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Aug 5, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Jul 23, 2024 Report · No deficiencies cited
No violations cited on this visit.
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Jul 3, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Jul 3, 2024 Report · Deficiencies cited
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Other Serious
It was determined through the investigation process that caregivers were using the prohibited punishment of yelling as a form of discipline.
HHSC 746.2805(5) — Prohibited Punishments - Humiliating, Rejecting, Yelling
HHSC risk weight: High. Corrected 2024-07-31. Correction verified 2024-08-05.
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Other Serious
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Jun 18, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Jun 14, 2024 Inspection · Deficiencies cited
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Staff background & training Serious
An individual without an active background check was present at the operation. Noted: This was corrected when the individual was removed.
HHSC 745.641 — AP Background check results - Must receive notification prior to allowing subject to be present at your operation
HHSC risk weight: High. Corrected 2024-06-14. Correction verified 2024-06-18.
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Staff background & training Serious
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Jun 7, 2024 Report · No deficiencies cited
No violations cited on this visit.
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Jun 4, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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May 24, 2024 Inspection · Deficiencies cited
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Supervision & ratios
In a room with a specified age group of two years, there was 12 children with one caregiver. Noted: this was corrected when a child was transitioned to another room.
HHSC 746.1601 — Child/ Caregiver Ratio - 13 or More Children
HHSC risk weight: Medium High. Corrected 2024-05-24. Correction verified 2024-06-04.
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Supervision & ratios
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May 20, 2024 Report · No deficiencies cited (self-report)
No violations cited on this visit.
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May 10, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Apr 11, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Apr 8, 2024 Report · No deficiencies cited
No violations cited on this visit.
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Mar 21, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Mar 11, 2024 Report · No deficiencies cited
No violations cited on this visit.
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Feb 20, 2024 Report · Deficiencies cited
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Supervision & ratios Serious
Through the investigation process, it was determined that supervision was compromised when a child was unaccounted for a period of 45 seconds.
HHSC 746.1205(a)(4) — Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
HHSC risk weight: High. Corrected 2024-04-30. Correction verified 2024-05-10.
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Supervision & ratios Serious
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Jan 31, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Jan 16, 2024 Assessment · Deficiencies cited
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Supervision & ratios
The operation did not report the number of employees who ceased employment in 2023 by the required date.
HHSC 746.303(b) — Report Number of Employees
HHSC risk weight: Medium Low. Corrected 2024-01-18. Correction verified 2024-01-17.
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Supervision & ratios
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Nov 9, 2023 Inspection · Deficiencies cited
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Other
Two classrooms had activity plans posted for the week of Oct. 30-Nov 3.
HHSC 746.2205(a)(1) — Written Activity Plan - Group Name and Dates
HHSC risk weight: Medium. Corrected 2023-11-13. Correction verified 2023-11-10.
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Safety & premises
A child was seated in a high chair and was not utilizing the strap. Noted: This was corrected during the inspection when the child was fastened in.
HHSC 746.2407 — Infant Care Area Furnishings and Equipment -Use of Safety Straps
HHSC risk weight: Medium High. Corrected 2023-11-09. Correction verified 2023-11-09.
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Other
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Oct 2, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
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Aug 28, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
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Aug 16, 2023 Report · Deficiencies cited
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Supervision & ratios
Classrooms were left out of ratio.
HHSC 746.1601 — Child/ Caregiver Ratio - 13 or More Children
HHSC risk weight: Medium High. Corrected 2023-09-22. Correction verified 2023-10-02.
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Other
Parents were not notified of minor injuries to their children.
HHSC 746.307(c) — Parental Notification of Less Serious Injuries
HHSC risk weight: Medium. Corrected 2023-09-22. Correction verified 2023-10-02.
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Supervision & ratios
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Aug 15, 2023 Inspection · Deficiencies cited
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Staff background & training
An individual no longer employed at the operation is still active on the people list. Noted: This was corrected during inspection when the person was made inactive.
HHSC 745.651(1) — Background Check Validation - You must inactivate a subject who is no longer associated with your operation within 7 days of leaving
HHSC risk weight: Medium. Corrected at inspection. Corrected 2023-08-15.
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Other
In one of the classrooms, a fan was found on top of a kitchen play structure. Noted: This was corrected at inspection when the fan was removed from the room.
HHSC 746.3701(3) — Safety - Air Conditioners, Fans, Heaters Safeguarded
HHSC risk weight: Medium High. Corrected at inspection. Corrected 2023-08-15.
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Staff background & training
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Jun 8, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
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Jun 7, 2023 Report · No deficiencies cited
No violations cited on this visit.
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Mar 2, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
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Feb 23, 2023 Report · No deficiencies cited (self-report)
No violations cited on this visit.
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Dec 19, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
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Dec 6, 2022 Inspection · Deficiencies cited
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Staff background & training Serious
An employee was present and had been inactivated on people's list. This was corrected during inspection when employee was sent home and advised they must not return until results are returned.
HHSC 745.641 — AP Background check results - Must receive notification prior to allowing subject to be present at your operation
HHSC risk weight: High. Corrected 2022-12-06. Correction verified 2022-12-19.
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Records & paperwork
Three of ten children's records did not include a healthcare statement.
HHSC 746.603(a)(3) — Children's Records - Health Statement
HHSC risk weight: Medium. Corrected 2022-12-16. Correction verified 2022-12-20.
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Staff background & training Serious
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Nov 30, 2022 Report · No deficiencies cited (self-report)
No violations cited on this visit.
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Aug 1, 2022 Report · No deficiencies cited
No violations cited on this visit.
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Mar 22, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
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Feb 10, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
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Jan 31, 2022 Inspection · Deficiencies cited
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Safety & premises Serious
The two transportation vans were observed without electronic child safety alarms.
HHSC 746.5625(a) — Electronic Child Safety Alarm - is equipped in each vehicle
HHSC risk weight: High. Corrected 2022-04-15. Correction verified 2022-03-22.
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Safety & premises Serious
Get the full file
HHSC publishes inspections, investigations and assessments from October 2017 onward, with each cited deficiency and its risk weight. Investigation narratives, complaint files and older history require a public information request. The Texas Public Information Act (Texas Government Code Chapter 552) gives anyone the right to ask. You don't have to say why.
Email the request Printable letter (fax or mail)
- Send to
- HHSC Open Records Coordinator, MC-1070 · OpenRecordsRequest@hhs.texas.gov · fax 512-424-6586 · 4601 W. Guadalupe Street, Austin, Texas 78751-3146 · agency instructions
Show the letter text
If something is happening now, report a concern to HHSC Child Care Regulation. For suspected abuse, contact your county child protective services or law enforcement.
Source: Texas Health and Human Services Commission, Child Care Regulation datasets on data.texas.gov. Last read Oct 1, 2026. Violation text is HHSC's own wording. The categories are ours, added to help you scan. About this data.