Childcaregroup At Esperanza
14040 ROLLINGS HILLS LANE, Dallas, TX 75240 · Dallas County
Program
- Type
- Licensed center
- Licensed capacity
- 74
- Ages
- Infant, Toddler, Pre-Kindergarten, School
- Hours
- 06:45 AM-05:30 PM
- Director / administrator
- Joy Campbell
- Phone
- (214) 823-7273
- Regulated since
- Aug 8, 1986
- HHSC IDs
- Operation 94239 · number 14650- 5214
- Official record
- HHSC Child Care Search
Violations by category
Year by year
| Year | Violations | Serious | Main categories |
|---|---|---|---|
| 2026 | 1 | 1 | Other (1) |
| 2025 | 6 | 1 | Supervision & ratios (4), Safety & premises (1), Staff background & training (1) |
| 2024 | 2 | 1 | Safety & premises (2) |
| 2023 | 2 | 1 | Staff background & training (1), Other (1) |
| 2021 | 1 | 0 | Other (1) |
Inspections, investigations & assessments
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Aug 6, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
-
May 27, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
-
Apr 6, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
-
Mar 2, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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Feb 27, 2026 Report · Deficiencies cited (self-report)
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Other Serious
Based on video footage reviewed, a caregiver failed to demonstrate good judgment and was observed engaging in multiple inappropriate physical interactions with children. The caregiver was seen grabbing a child in an inappropriate manner and placing the child into a chair, pushing children toward the restroom, and aggressively placing a child onto a nap mat.
HHSC 746.1201(1) — Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control
HHSC risk weight: High. Corrected 2026-03-26. Correction verified 2026-04-06.
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Other Serious
-
Aug 22, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
-
Aug 15, 2025 Inspection · Deficiencies cited
-
Supervision & ratios
The operation did not have a current health inspection. The last documented inspection was 5/31/2024.
HHSC 746.3401(a) — Annual Sanitation Inspection
HHSC risk weight: Medium High. Corrected 2025-09-05. Correction verified 2025-09-05.
-
Safety & premises
There is a tree stump surrounded by black mushrooms on the head start playground two that poses a signifact tripping or fall hazard.
HHSC 746.3701 — Safety - Areas Free From Hazards
HHSC risk weight: Medium High. Corrected 2025-08-29. Correction verified 2025-09-11.
-
Supervision & ratios
The operation did not have emergency telephone numbers posted.
HHSC 746.405(a) — Required posting of Emergency Telephone numbers
HHSC risk weight: Medium. Corrected 2025-08-20. Correction verified 2025-08-22.
-
Supervision & ratios Serious
The operation did not have a current fire inspection on file the last documented inspection was 4/22/2024.
HHSC 746.5101(a) — Annual Fire Inspection - Before Initial Permit Issued and Every 12 Months
HHSC risk weight: High. Corrected 2025-08-29. Correction verified 2025-08-28.
-
Supervision & ratios
Classrooms two and four did not have emergency evacuation and relocation diagrams posted near the entrance or exit of the classroom. The operation came into compliance when the caregivers in rooms two and four posted the emergency evacuation and relocation diagrams near the exits of their classrooms.
HHSC 746.5207(b) — Emergency Evacuation and Relocation Diagram - Posted in Each Room
HHSC risk weight: Medium High. Corrected at inspection. Corrected 2025-08-15.
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Staff background & training
Training records were not available to view for the six requested staff members.
HHSC 746.801(3) — Required Records Maintained and Made Available - Personnel and Training Records
HHSC risk weight: Medium. Corrected 2025-08-22. Correction verified 2025-08-22.
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Supervision & ratios
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Dec 12, 2024 Report · No deficiencies cited
No violations cited on this visit.
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Oct 14, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Sep 30, 2024 Inspection · Deficiencies cited
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Safety & premises Serious
At the time of the inspection a child under 12 months of age was sleeping inside a crib, on their stomach, with a blanket over them. This blanket covered from the child's shoulders to their ankles. The caregiver was seated in the chair directly next to the child's crib.
HHSC 746.2415(b) — AP Cribs - Only Snug Fitting Sheet and Crib Mattress Cover Allowed if Infant Younger than 12 Months of Age
HHSC risk weight: High. Corrected 2024-09-30. Correction verified 2024-10-14.
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Safety & premises
At the time of the inspection there were multiple hazards observed. At the front gate of the facility, that is an entrance to the facility and a gated play area, the latch is broken. This allows the gate to open freely and leaves a risk for children to be able to leave the area. In the older preschool play area a shed has been replaced. Along the side of the new shed there is a gap between the mulch and shed. The shed is stabilized on cinder blocks and there is a gap underneath the shed. This creates a space a child could crawl into, or an animal could easily burrow into. At an exit gate with steps down there is cracked and jagged concrete and a gap created due to erosion of dirt. This creates a gap between the ground and the bottom of the fence and a tripping hazard for children playing. Multiple water hoses were piled next to the building loosely.
HHSC 746.3701 — Safety - Areas Free From Hazards
HHSC risk weight: Medium High. Corrected 2024-10-04. Correction verified 2024-10-14.
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Safety & premises Serious
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Oct 25, 2023 Inspection · Deficiencies cited
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Staff background & training Serious
The operation knowingly allowed persons to be present at the operation before receiving notification from the CBCU that the persons eligibility determination is Eligible, Provisional or Eligible with Conditions.
HHSC 745.641 — AP Background check results - Must receive notification prior to allowing subject to be present at your operation
HHSC risk weight: High. Corrected at inspection. Corrected 2023-10-25.
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Other
Carbon Detector was unavailable for review during the inspection.
HHSC 746.5537(a) — Electric or Battery-Operated Carbon Monoxide Detectors-Inspection of CO System
HHSC risk weight: Medium High. Corrected 2023-10-31. Correction verified 2023-10-26.
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Staff background & training Serious
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Nov 3, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
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Aug 10, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
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Nov 15, 2021 Assessment · No deficiencies cited
No violations cited on this visit.
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Nov 4, 2021 Inspection · Deficiencies cited
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Other
The gate leading to the EHS play yard has a malfunctioning locking mechanism and cannot be locked.
HHSC 746.4309 — Fenced Outdoor Activity Space -Gates Locked
HHSC risk weight: Medium High. Corrected 2021-11-12. Correction verified 2021-11-15.
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Other
Get the full file
HHSC publishes inspections, investigations and assessments from October 2017 onward, with each cited deficiency and its risk weight. Investigation narratives, complaint files and older history require a public information request. The Texas Public Information Act (Texas Government Code Chapter 552) gives anyone the right to ask. You don't have to say why.
Email the request Printable letter (fax or mail)
- Send to
- HHSC Open Records Coordinator, MC-1070 · OpenRecordsRequest@hhs.texas.gov · fax 512-424-6586 · 4601 W. Guadalupe Street, Austin, Texas 78751-3146 · agency instructions
Show the letter text
If something is happening now, report a concern to HHSC Child Care Regulation. For suspected abuse, contact your county child protective services or law enforcement.
Source: Texas Health and Human Services Commission, Child Care Regulation datasets on data.texas.gov. Last read Oct 1, 2026. Violation text is HHSC's own wording. The categories are ours, added to help you scan. About this data.