Horizon Kidz
301 W BYRON NELSON BLVD, Roanoke, TX 76262 · Denton County
Program
- Type
- Licensed center
- Licensed capacity
- 104
- Ages
- Infant, Toddler, Pre-Kindergarten, School
- Hours
- 06:00 AM-06:30 PM
- Director / administrator
- Heather De Hoyos-Williams
- Phone
- (817) 491-2026
- Regulated since
- Jan 4, 2019
- HHSC IDs
- Operation 1321057 · number 1684207
- Official record
- HHSC Child Care Search
Violations by category
Year by year
| Year | Violations | Serious | Main categories |
|---|---|---|---|
| 2026 | 10 | 7 | Cleanliness & sanitation (2), Supervision & ratios (2), Food & allergies (1), Staff background & training (1), Records & paperwork (2), Other (2) |
| 2025 | 12 | 8 | Cleanliness & sanitation (1), Illness & medication (1), Supervision & ratios (4), Staff background & training (2), Other (4) |
| 2024 | 1 | 1 | Staff background & training (1) |
| 2023 | 2 | 2 | Safety & premises (1), Staff background & training (1) |
| 2022 | 3 | 1 | Cleanliness & sanitation (1), Safety & premises (1), Staff background & training (1) |
| 2021 | 2 | 1 | Illness & medication (1), Supervision & ratios (1) |
Inspections, investigations & assessments
-
Sep 4, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
-
Aug 7, 2026 Inspection · Deficiencies cited
-
Food & allergies Serious
Infant caregiver was bottle feeding an infant in their lap instead of their arms.
HHSC 746.2419(1) — Requirements for Feeding Infants-Hold through 6-months
HHSC risk weight: Medium High. Corrected 2026-08-12. Correction verified 2026-09-04.
-
Food & allergies Serious
-
Jul 9, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
-
Jun 18, 2026 Inspection · Deficiencies cited
-
Cleanliness & sanitation Serious
It was observed that infants are eating food on a bare table.
HHSC 746.3317(6) — Food Service and Preparation Requirement - Use Sanitary Holders
HHSC risk weight: Medium High. Corrected 2026-06-22. Correction verified 2026-07-09.
-
Cleanliness & sanitation Serious
-
Jun 5, 2026 Report · No deficiencies cited
No violations cited on this visit.
-
Apr 9, 2026 Inspection · Deficiencies cited
-
Staff background & training
The trainings the operation provides does not give an accurate description of topic covered during the training lesson.
HHSC 746.1329(b)(3) — Documentation of Training Requirements - Title
HHSC risk weight: Medium Low. Corrected 2026-04-30. Correction verified 2026-04-16.
-
Cleanliness & sanitation Serious
The changing pad was observed in poor condition.
HHSC 746.3503(a) — Diaper Changing Equipment - Smooth, Non-absorbent, Easy to Clean Surface
HHSC risk weight: Medium High. Corrected 2026-04-13. Correction verified 2026-04-16.
-
Supervision & ratios
Several first aid kits at the operation contain expired supplies.
HHSC 746.4003(b) — First Aid Kit - Supplies Not Expired
HHSC risk weight: Medium. Corrected 2026-04-16. Correction verified 2026-04-16.
-
Supervision & ratios Serious
In the transportation binders, the operation is missing the emergency medical information.
HHSC 746.5617(a)(2) — Required Equipment in Vehicles - Emergency Medical Information
HHSC risk weight: High. Corrected at inspection. Corrected 2026-04-09.
-
Records & paperwork
One child was missing a health statement and has been enrolled over 12 months.
HHSC 746.603(a)(3) — Children's Records - Health Statement
HHSC risk weight: Medium. Corrected 2026-04-17. Correction verified 2026-04-16.
-
Staff background & training
-
Mar 6, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
-
Feb 11, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
-
Jan 22, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
-
Jan 19, 2026 Report · Deficiencies cited
-
Records & paperwork Serious
The director did not use good judgment when bringing a child into unlicensed space for unknown periods of time.
HHSC 746.1201(1) — Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control
HHSC risk weight: High. Corrected 2026-02-18. Correction verified 2026-03-06.
-
Other Serious
The permit holder?s failure to ensure compliance has resulted in a pattern of inappropriate discipline at the center.
HHSC 746.201(9) — Complying with Laws and Rules
HHSC risk weight: Medium High. Corrected 2026-02-18. Correction verified 2026-03-06.
-
Other Serious
The director inappropriately grabbed and picked up a child when redirecting them.
HHSC 746.2805(3) — Prohibited Punishments - Grabbing and Pulling
HHSC risk weight: High. Corrected 2026-02-18. Correction verified 2026-03-06.
-
Records & paperwork Serious
-
May 20, 2025 Report · No deficiencies cited
No violations cited on this visit.
-
May 20, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
-
May 17, 2025 Report · No deficiencies cited
No violations cited on this visit.
-
Apr 23, 2025 Inspection · Deficiencies cited
-
Staff background & training Serious
The operation has a high school student assigned as the office manager and closer of the infant building.
HHSC 746.1109(b)(2) — Caregiver Qualification Age Exemption Attends High School - Supervised By Qualified Caregiver
HHSC risk weight: Medium High. Corrected 2025-04-24. Correction verified 2025-05-20.
-
Staff background & training Serious
One caregiver has been employed since 2023 with no previous experience and only has 19.50 hrs of training on file at the operation.
HHSC 746.1301(a)(2)(A) — Training Requirements for Employees, Caregivers, and Directors - Pre-Service Training
HHSC risk weight: Medium High. Corrected 2025-05-23. Correction verified 2025-05-20.
-
Supervision & ratios Serious
The operational policies have not been updated to comply with the 2023 changes. The operations policies are missing: the parents' rights section, an inclusive care statement, and a completed promotion of indoor and outdoor physical activity section.
HHSC 746.201(1) — Policies Comply with Rules
HHSC risk weight: High. Corrected 2025-05-12. Correction verified 2025-05-20.
-
Other
One infant in care does not have a written feeding plan. One infant in care's feeding plan has not been updated since February.
HHSC 746.2421(a) — Written Feeding Instructions - Signed and Dated by Parent or Health-Care Professional
HHSC risk weight: Medium. Corrected 2025-04-24. Correction verified 2025-05-20.
-
Other Serious
A bumbo with no safety straps was observed being used by an infant who could not support their own head and body. The Bumbo was recalled in 2012.
HHSC 746.4135(a) — Children's Products- Review list and Remove unsafe products
HHSC risk weight: Medium High. Corrected 2025-04-28. Correction verified 2025-05-20.
-
Cleanliness & sanitation
Multiple classrooms at the operation have been using one cloth to clean children's hands throughout the day and not individual cloths or disposable paper towels.
HHSC 746.4405 — Location of Handwashing Sink
HHSC risk weight: Medium. Corrected 2025-04-24. Correction verified 2025-05-20.
-
Supervision & ratios
The operation's policies have not been updated to meet all of the 2023 requirements.
HHSC 746.501(a)(18)(F) — Written Operational Policies - Criteria for Extreme Weather
HHSC risk weight: Medium. Corrected 2025-04-24. Correction verified 2025-05-20.
-
Other Serious
Two children's files reviewed did not have updated admission forms. Two children's files reviewed were incomplete.
HHSC 746.605(12)(A) — Required Admission Information - Limitations or Restrictions
HHSC risk weight: Medium High. Corrected 2025-05-23. Correction verified 2025-05-20.
-
Illness & medication Serious
Two children enrolled do not have immunization records on file and one child's immunization records require updated information.
HHSC 746.613(a) — Required Immunizations
HHSC risk weight: High. Corrected 2025-05-23. Correction verified 2025-05-20.
-
Supervision & ratios
The operations employees who were employed after October 2023 do not have a pre-affidavit on file.
HHSC 746.901(5) — Required Personnel Records - Required Affidavit (Form 2912)
HHSC risk weight: Medium Low. Corrected 2025-05-23. Correction verified 2025-04-25.
-
Staff background & training Serious
-
Mar 31, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
-
Mar 28, 2025 Report · Deficiencies cited
-
Other Serious
During the external video footage obtained, the director was observed in two different incidents grabbing a toddler and a school-age child while in care.
HHSC 746.2805(3) — Prohibited Punishments - Grabbing and Pulling
HHSC risk weight: High. Corrected 2025-04-10. Correction verified 2025-04-23.
-
Supervision & ratios Serious
Based on video footage obtained during the course of the investigation, the director of the operation placed a toddler in a dark restroom to separate him from the group.
HHSC 746.2805(7) — Prohibited Punishments - Placing Child in Locked or Dark Room
HHSC risk weight: High. Corrected 2025-04-10. Correction verified 2025-04-23.
-
Other Serious
-
Oct 16, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
-
Jun 26, 2024 Report · No deficiencies cited
No violations cited on this visit.
-
May 29, 2024 Inspection · Deficiencies cited
-
Staff background & training Serious
One caregiver does not have current CPR/First Aid. One caregiver that has been employeed for more than 90 days does not have CPR/First Aid.
HHSC 746.1315(b) — Each Caregiver and the Director Must Have Current Training in pediatric CPR
HHSC risk weight: Medium High. Corrected 2024-06-12. Correction verified 2024-06-12.
-
Staff background & training Serious
-
Jun 14, 2023 Inspection · Deficiencies cited
-
Staff background & training Serious
Two of ten caregivers are missing 9 hours of annual training for the most recent complete training year.
HHSC 746.1301(a)(2)(A) — Training Requirements for Employees, Caregivers, and Directors - Pre-Service Training
HHSC risk weight: Medium High. Corrected 2023-06-23. Correction verified 2023-06-20.
-
Safety & premises Serious
2 of 3 children with allergies are missing an emergency food allergy plan for the diagnosed food allergies indicated on their admission forms.
HHSC 746.605(16) — Required Admission Information-Completed Food Allergy Plan
HHSC risk weight: Medium High. Corrected 2023-06-16. Correction verified 2023-06-20.
-
Staff background & training Serious
-
Nov 18, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
-
Nov 17, 2022 Report · No deficiencies cited (self-report)
No violations cited on this visit.
-
Aug 17, 2022 Inspection · Deficiencies cited
-
Staff background & training
4 of the 7 staff files I reviewed were missing the health and safety trainings.
HHSC 746.1309(e) — Documented Annual Training- Required Content
HHSC risk weight: Medium. Corrected 2022-08-19. Correction verified 2022-08-19.
-
Cleanliness & sanitation Serious
There was disinfecting wipes and bleach solution within reach of children. The caregiver put the chemicals in the cabinet when I asked her to move them.
HHSC 746.3407(12) — Mark Cleaning Supplies, Toxic Materials; Keep Separate from Food and Inaccessible to Children
HHSC risk weight: High. Corrected at inspection. Corrected 2022-08-17.
-
Safety & premises
Drills and safety checks were conducted but not documented. The director documented the dates while I was present.
HHSC 746.801(10) — Required Records Maintained and Made Available - Safety Documentation for Emergency Drills, Fire Extinguishers, & Smoke Detectors
HHSC risk weight: Medium. Corrected at inspection. Corrected 2022-08-17.
-
Staff background & training
-
Nov 16, 2021 Inspection · No deficiencies cited
No violations cited on this visit.
-
Nov 12, 2021 Report · Deficiencies cited
-
Supervision & ratios Serious
This standard was part of an investigation. It was determined that the operation failed to make a self report to Childcare Regulations regarding an allegation a parent made.
HHSC 746.305(a)(6) — Report Situation Placing Children at Risk
HHSC risk weight: High. Corrected 2021-12-10. Correction verified 2021-12-10.
-
Illness & medication
This standard was part of an investigation. It was determined the operation did not complete an incident report for a situation that was alleged by a parent.
HHSC 746.701(5) — Licensing Incident/Illness Report Form - Situations Placing Children at Risk
HHSC risk weight: Medium. Corrected 2021-12-10. Correction verified 2021-12-10.
-
Supervision & ratios Serious
-
Oct 13, 2021 Inspection · No deficiencies cited
No violations cited on this visit.
Get the full file
HHSC publishes inspections, investigations and assessments from October 2017 onward, with each cited deficiency and its risk weight. Investigation narratives, complaint files and older history require a public information request. The Texas Public Information Act (Texas Government Code Chapter 552) gives anyone the right to ask. You don't have to say why.
Email the request Printable letter (fax or mail)
- Send to
- HHSC Open Records Coordinator, MC-1070 · OpenRecordsRequest@hhs.texas.gov · fax 512-424-6586 · 4601 W. Guadalupe Street, Austin, Texas 78751-3146 · agency instructions
Show the letter text
If something is happening now, report a concern to HHSC Child Care Regulation. For suspected abuse, contact your county child protective services or law enforcement.
Source: Texas Health and Human Services Commission, via Child Care Regulation datasets on data.texas.gov. Last read Oct 1, 2026. Violation text is HHSC's own wording. The categories are ours, added to help you scan. About this data.