Primrose School Of Round Rock
15925 S GREAT OAKS DR, Round Rock, TX 78681 · Williamson County
Program
- Type
- Licensed center
- Licensed capacity
- 198
- Ages
- Infant, Toddler, Pre-Kindergarten, School
- Hours
- 07:00 AM-06:00 PM
- Director / administrator
- Ligia Larcom
- Phone
- (512) 733-2020
- Regulated since
- Sep 25, 2013
- HHSC IDs
- Operation 1121725 · number 1523143
- Official record
- HHSC Child Care Search
Violations by category
Year by year
| Year | Violations | Serious | Main categories |
|---|---|---|---|
| 2026 | 2 | 0 | Supervision & ratios (2) |
| 2025 | 8 | 4 | Cleanliness & sanitation (4), Supervision & ratios (4) |
| 2024 | 80 | 48 | Cleanliness & sanitation (8), Illness & medication (16), Supervision & ratios (36), Discipline & child guidance (6), Food & allergies (2), Staff background & training (6), Other (6) |
| 2023 | 6 | 4 | Supervision & ratios (2), Food & allergies (2), Other (2) |
| 2022 | 2 | 0 | Illness & medication (2) |
Inspections, investigations & assessments
-
Mar 3, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Mar 3, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
-
Feb 26, 2026 Inspection · Deficiencies cited
-
Supervision & ratios
One classroom was not in compliance with the child/caregiver ratio. The classroom had a specified age group of 12-17 months, requiring 1 caregiver with up to 5 infants. There were 6 infants with 1 caregiver. This was corrected when another caregiver went into the classroom.
HHSC 746.1601 — Child/ Caregiver Ratio - 13 or More Children
HHSC risk weight: Medium High. Corrected 2026-02-26. Correction verified 2026-03-03.
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Supervision & ratios
-
Feb 26, 2026 Inspection · Deficiencies cited
-
Supervision & ratios
One classroom was not in compliance with the child/caregiver ratio. The classroom had a specified age group of 12-17 months, requiring 1 caregiver with up to 5 infants. There were 6 infants with 1 caregiver. This was corrected when another caregiver went into the classroom.
HHSC 746.1601 — Child/ Caregiver Ratio - 13 or More Children
HHSC risk weight: Medium High. Corrected 2026-02-26. Correction verified 2026-03-03.
HHSC inspection history · no longer published by HHSC; kept here
-
Supervision & ratios
-
Nov 6, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Nov 6, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
-
Oct 10, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
-
Oct 10, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Oct 6, 2025 Report · Deficiencies cited (self-report)
-
Supervision & ratios Serious
Information obtained through a self-reported investigation shows that a child was left unsupervised in their classroom for between 15-20 minutes.
HHSC 746.1205(a)(4) — Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
HHSC risk weight: High. Corrected 2025-11-04. Correction verified 2025-11-06.
-
Supervision & ratios Serious
Information obtained in an investigation show that while the operation self-reported, they did not do so within the required two-day time period when they left a voicemail but did not call the statewide hot line for after-hours reporting.
HHSC 746.305(a)(6) — Report Situation Placing Children at Risk
HHSC risk weight: High. Corrected 2025-11-04. Correction verified 2025-11-06.
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Supervision & ratios Serious
-
Oct 6, 2025 Report · Deficiencies cited (self-report)
-
Supervision & ratios Serious
Information obtained through a self-reported investigation shows that a child was left unsupervised in their classroom for between 15-20 minutes.
HHSC 746.1205(a)(4) — Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
HHSC risk weight: High. Corrected 2025-11-04. Correction verified 2025-11-06.
-
Supervision & ratios Serious
Information obtained in an investigation show that while the operation self-reported, they did not do so within the required two-day time period when they left a voicemail but did not call the statewide hot line for after-hours reporting.
HHSC 746.305(a)(6) — Report Situation Placing Children at Risk
HHSC risk weight: High. Corrected 2025-11-04. Correction verified 2025-11-06.
HHSC inspection history · no longer published by HHSC; kept here
-
Supervision & ratios Serious
-
May 16, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
May 16, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
-
Apr 16, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
-
Apr 16, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Apr 10, 2025 Inspection · Deficiencies cited
-
Cleanliness & sanitation
A caregiver was observed not washing her hands after diapering a child.
HHSC 746.3415(4) — Employee Handwashing After Diapering a Child
HHSC risk weight: Medium High. Corrected 2025-04-10. Correction verified 2025-04-16.
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Cleanliness & sanitation
A child was observed not washing her hands after having her diaper changed.
HHSC 746.3417(3) — Children Handwashing After Toileting or Diapering
HHSC risk weight: Medium High. Corrected 2025-04-10. Correction verified 2025-04-16.
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Cleanliness & sanitation
-
Apr 10, 2025 Inspection · Deficiencies cited
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Cleanliness & sanitation
A caregiver was observed not washing her hands after diapering a child.
HHSC 746.3415(4) — Employee Handwashing After Diapering a Child
HHSC risk weight: Medium High. Corrected 2025-04-10. Correction verified 2025-04-16.
-
Cleanliness & sanitation
A child was observed not washing her hands after having her diaper changed.
HHSC 746.3417(3) — Children Handwashing After Toileting or Diapering
HHSC risk weight: Medium High. Corrected 2025-04-10. Correction verified 2025-04-16.
HHSC inspection history · no longer published by HHSC; kept here
-
Cleanliness & sanitation
-
Feb 4, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
-
Feb 4, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Nov 19, 2024 Inspection · Deficiencies cited
-
Staff background & training
The director did not have current annual transportation training.
HHSC 746.1316(a) — Transportation Safety Training -Director and Employee Complete 2 Hours Annually
HHSC risk weight: Medium High. Corrected 2024-11-22. Correction verified 2024-11-20.
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Discipline & child guidance
The operational policies were missing information on how parents may access Minimum Standards online, the Texas Abuse and Neglect Hotline, and the HHSC website.
HHSC 746.501(a)(23) — Written Operational Policies - Procedures parents access minimum standards online, TX A/N hotline, and HHSC website
HHSC risk weight: Medium. Corrected 2024-11-29. Correction verified 2024-11-22.
-
Supervision & ratios
The operational policies were missing employee vaccination policies.
HHSC 746.501(a)(28) — Written Operational Policies - Vaccine Preventable Diseases
HHSC risk weight: Medium. Corrected 2024-11-29. Correction verified 2024-11-22.
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Staff background & training
-
Nov 19, 2024 Inspection · Deficiencies cited
-
Staff background & training
The director did not have current annual transportation training.
HHSC 746.1316(a) — Transportation Safety Training -Director and Employee Complete 2 Hours Annually
HHSC risk weight: Medium High. Corrected 2024-11-22. Correction verified 2024-11-20.
-
Discipline & child guidance
The operational policies were missing information on how parents may access Minimum Standards online, the Texas Abuse and Neglect Hotline, and the HHSC website.
HHSC 746.501(a)(23) — Written Operational Policies - Procedures parents access minimum standards online, TX A/N hotline, and HHSC website
HHSC risk weight: Medium. Corrected 2024-11-29. Correction verified 2024-11-22.
-
Supervision & ratios
The operational policies were missing employee vaccination policies.
HHSC 746.501(a)(28) — Written Operational Policies - Vaccine Preventable Diseases
HHSC risk weight: Medium. Corrected 2024-11-29. Correction verified 2024-11-22.
HHSC inspection history · no longer published by HHSC; kept here
-
Staff background & training
-
Nov 13, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
-
Nov 13, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Oct 28, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Oct 28, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
-
Oct 24, 2024 Report · Deficiencies cited
-
Illness & medication
Information obtained through the investigation shows that the operation failed to provide incident reports to parents within 48 hours when children received injuries while in care. Incident reports were created but not signed by the parents.
HHSC 746.707 — Incident/Illness Report Form Shared with Parent
HHSC risk weight: Medium. Corrected 2024-11-29. Correction verified 2024-11-25.
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Illness & medication
-
Oct 24, 2024 Report · Deficiencies cited
-
Illness & medication
Information obtained through the investigation shows that the operation failed to provide incident reports to parents within 48 hours when children received injuries while in care. Incident reports were created but not signed by the parents.
HHSC 746.707 — Incident/Illness Report Form Shared with Parent
HHSC risk weight: Medium. Corrected 2024-11-29. Correction verified 2024-11-25.
HHSC inspection history · no longer published by HHSC; kept here
-
Illness & medication
-
Oct 15, 2024 Inspection · Deficiencies cited
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Other Serious
Two caregivers stated the wrong number of children they were responsible for when they were asked twice. This was corrected at inspection when the caregivers gave the correct number of children after it was pointed out there was one more child in the room than they had originally stated.
HHSC 746.1205(a)(2) — Responsibilities of Caregivers - Know number of children responsible for
HHSC risk weight: High. Corrected 2024-10-15. Correction verified 2024-10-28.
HHSC inspection history · no longer published by HHSC; kept here
-
Other Serious
-
Oct 15, 2024 Inspection · Deficiencies cited
-
Other Serious
Two caregivers stated the wrong number of children they were responsible for when they were asked twice. This was corrected at inspection when the caregivers gave the correct number of children after it was pointed out there was one more child in the room than they had originally stated.
HHSC 746.1205(a)(2) — Responsibilities of Caregivers - Know number of children responsible for
HHSC risk weight: High. Corrected 2024-10-15. Correction verified 2024-10-28.
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Other Serious
-
Oct 11, 2024 Report · Deficiencies cited
-
Supervision & ratios Serious
Information obtained through the investigation shows that a child was left unsupervised outside for between 30 and 45 minutes.
HHSC 746.1205(a)(4) — Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
HHSC risk weight: High. Corrected 2024-11-08. Correction verified 2024-11-13.
-
Supervision & ratios Serious
Information obtained through the investigation shows that the operation failed to notify Child Care Regulation when a child was left unsupervised outside for between 30 and 45 minutes.
HHSC 746.305(a)(6) — Report Situation Placing Children at Risk
HHSC risk weight: High. Corrected 2024-11-08. Correction verified 2024-11-12.
-
Supervision & ratios Serious
Information obtained through the investigation shows that the operation failed to notify the parent when their child was left unsupervised outside for between 30 and 45 minutes.
HHSC 746.307(b)(4) — Parental Communication - Situation that Placed a Child at Risk
HHSC risk weight: High. Corrected 2024-11-08. Correction verified 2024-11-14.
-
Illness & medication
Information obtained through the investigation shows that the operation failed to provide an incident report to the parent when their child was left unsupervised outside for between 30 and 45 minutes.
HHSC 746.707 — Incident/Illness Report Form Shared with Parent
HHSC risk weight: Medium. Corrected 2024-11-08. Correction verified 2024-11-14.
-
Supervision & ratios Serious
-
Oct 11, 2024 Report · Deficiencies cited
-
Supervision & ratios Serious
Information obtained through the investigation shows that a child was left unsupervised outside for between 30 and 45 minutes.
HHSC 746.1205(a)(4) — Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
HHSC risk weight: High. Corrected 2024-11-08. Correction verified 2024-11-13.
-
Supervision & ratios Serious
Information obtained through the investigation shows that the operation failed to notify Child Care Regulation when a child was left unsupervised outside for between 30 and 45 minutes.
HHSC 746.305(a)(6) — Report Situation Placing Children at Risk
HHSC risk weight: High. Corrected 2024-11-08. Correction verified 2024-11-12.
-
Supervision & ratios Serious
Information obtained through the investigation shows that the operation failed to notify the parent when their child was left unsupervised outside for between 30 and 45 minutes.
HHSC 746.307(b)(4) — Parental Communication - Situation that Placed a Child at Risk
HHSC risk weight: High. Corrected 2024-11-08. Correction verified 2024-11-14.
-
Illness & medication
Information obtained through the investigation shows that the operation failed to provide an incident report to the parent when their child was left unsupervised outside for between 30 and 45 minutes.
HHSC 746.707 — Incident/Illness Report Form Shared with Parent
HHSC risk weight: Medium. Corrected 2024-11-08. Correction verified 2024-11-14.
HHSC inspection history · no longer published by HHSC; kept here
-
Supervision & ratios Serious
-
Oct 10, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Oct 10, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
-
Oct 7, 2024 Report · Deficiencies cited (self-report)
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Supervision & ratios
It was found during a self-reported investigation that a caregiver was out of ratio by 7 children when a second caregiver briefly stepped away. The director stated the operation has ordered walkie talkies for caregivers to use when outside.
HHSC 746.1601 — Child/ Caregiver Ratio - 13 or More Children
HHSC risk weight: Medium High. Corrected 2024-11-01. Correction verified 2024-11-13.
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Supervision & ratios
-
Oct 7, 2024 Report · Deficiencies cited (self-report)
-
Supervision & ratios
It was found during a self-reported investigation that a caregiver was out of ratio by 7 children when a second caregiver briefly stepped away. The director stated the operation has ordered walkie talkies for caregivers to use when outside.
HHSC 746.1601 — Child/ Caregiver Ratio - 13 or More Children
HHSC risk weight: Medium High. Corrected 2024-11-01. Correction verified 2024-11-13.
HHSC inspection history · no longer published by HHSC; kept here
-
Supervision & ratios
-
Oct 4, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Oct 4, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
-
Oct 2, 2024 Report · Deficiencies cited
-
Supervision & ratios Serious
Information obtained through the investigation shows that a child was left unsupervised in their classroom.
HHSC 746.1205(a)(4) — Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
HHSC risk weight: High. Corrected 2024-10-31. Correction verified 2024-11-13.
-
Supervision & ratios Serious
Information obtained through the investigation shows that the operation failed to notify Child Care Regulation when a child was left unsupervised in their classroom.
HHSC 746.305(a)(6) — Report Situation Placing Children at Risk
HHSC risk weight: High. Corrected 2024-10-31. Correction verified 2024-12-18.
-
Supervision & ratios Serious
Information obtained through the investigation shows that the operation failed to notify the parent when their child was left unsupervised in their classroom.
HHSC 746.307(b)(4) — Parental Communication - Situation that Placed a Child at Risk
HHSC risk weight: High. Corrected 2024-10-31. Correction verified 2024-12-18.
-
Illness & medication
Information obtained through the investigation shows that the operation failed to provide an incident report to the parent when their child was left unsupervised in their classroom.
HHSC 746.707 — Incident/Illness Report Form Shared with Parent
HHSC risk weight: Medium. Corrected 2024-10-31. Correction verified 2024-11-12.
-
Supervision & ratios Serious
-
Oct 2, 2024 Report · Deficiencies cited
-
Supervision & ratios Serious
Information obtained through the investigation shows that a child was left unsupervised in their classroom.
HHSC 746.1205(a)(4) — Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
HHSC risk weight: High. Corrected 2024-10-31. Correction verified 2024-11-13.
-
Supervision & ratios Serious
Information obtained through the investigation shows that the operation failed to notify Child Care Regulation when a child was left unsupervised in their classroom.
HHSC 746.305(a)(6) — Report Situation Placing Children at Risk
HHSC risk weight: High. Corrected 2024-10-31. Correction verified 2024-12-18.
-
Supervision & ratios Serious
Information obtained through the investigation shows that the operation failed to notify the parent when their child was left unsupervised in their classroom.
HHSC 746.307(b)(4) — Parental Communication - Situation that Placed a Child at Risk
HHSC risk weight: High. Corrected 2024-10-31. Correction verified 2024-12-18.
-
Illness & medication
Information obtained through the investigation shows that the operation failed to provide an incident report to the parent when their child was left unsupervised in their classroom.
HHSC 746.707 — Incident/Illness Report Form Shared with Parent
HHSC risk weight: Medium. Corrected 2024-10-31. Correction verified 2024-11-12.
HHSC inspection history · no longer published by HHSC; kept here
-
Supervision & ratios Serious
-
Oct 2, 2024 Report · Deficiencies cited
-
Staff background & training
At the time of investigation inspection, the director was unable to provide Child Care Regulation with the required food allergy training.
HHSC 746.1309(e) — Documented Annual Training- Required Content
HHSC risk weight: Medium. Corrected 2024-11-15. Correction verified 2024-11-13.
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Illness & medication
It was found during an investigation that the operation had expired epinephrine auto injectors for two children with an allergy and an expired antihistamine medication for another child with an allergy. There was evidence to suggest during the investigation that a child?s epinephrine auto injector was lost by the operation.
HHSC 746.3805(b)(3) — Administering Medication - Not After Expiration date
HHSC risk weight: Medium High. Corrected 2024-11-08. Correction verified 2024-11-12.
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Staff background & training
-
Oct 2, 2024 Report · Deficiencies cited
-
Staff background & training
At the time of investigation inspection, the director was unable to provide Child Care Regulation with the required food allergy training.
HHSC 746.1309(e) — Documented Annual Training- Required Content
HHSC risk weight: Medium. Corrected 2024-11-15. Correction verified 2024-11-13.
-
Illness & medication
It was found during an investigation that the operation had expired epinephrine auto injectors for two children with an allergy and an expired antihistamine medication for another child with an allergy. There was evidence to suggest during the investigation that a child?s epinephrine auto injector was lost by the operation.
HHSC 746.3805(b)(3) — Administering Medication - Not After Expiration date
HHSC risk weight: Medium High. Corrected 2024-11-08. Correction verified 2024-11-12.
HHSC inspection history · no longer published by HHSC; kept here
-
Staff background & training
-
Oct 1, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Oct 1, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
-
Oct 1, 2024 Report · No deficiencies cited (self-report)
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Oct 1, 2024 Report · No deficiencies cited (self-report)
No violations cited on this visit.
-
Sep 27, 2024 Report · Deficiencies cited
-
Supervision & ratios Serious
Information obtained through the investigation shows that a child was found unsupervised in their classroom after the rest of the class transitioned outside.
HHSC 746.1205(a)(4) — Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
HHSC risk weight: High. Corrected 2024-10-25. Correction verified 2024-10-28.
-
Supervision & ratios Serious
Information obtained through the investigation shows that the operation failed to notify Child Care Regulation of situations that placed children at risk when a child was found unsupervised in their classroom after the rest of the class transitioned outside.
HHSC 746.305(a)(6) — Report Situation Placing Children at Risk
HHSC risk weight: High. Corrected 2024-10-25. Correction verified 2024-10-28.
-
Supervision & ratios Serious
Information obtained through the investigation shows that the operation did not immediately notify the parent of a child who was placed at risk when a child was found unsupervised in their classroom after the rest of the class transitioned outside. The parent was notified 7 days after the incident occurred after the operation was instructed to do so by Child Care Regulation.
HHSC 746.307(b)(4) — Parental Communication - Situation that Placed a Child at Risk
HHSC risk weight: High. Corrected 2024-10-25. Correction verified 2024-10-28.
-
Illness & medication
Information obtained through the investigation shows that the operation failed to provide an incident report to the parent within 48 hours when a child was found unsupervised in their classroom after the rest of the class transitioned outside. The incident report was provided to the parent 7 days after the incident occurred after the operation was instructed to do so by Child Care Regulation.
HHSC 746.707 — Incident/Illness Report Form Shared with Parent
HHSC risk weight: Medium. Corrected 2024-10-25. Correction verified 2024-10-28.
HHSC inspection history · no longer published by HHSC; kept here
-
Supervision & ratios Serious
-
Sep 27, 2024 Report · Deficiencies cited
-
Supervision & ratios Serious
Information obtained through the investigation shows that a child was found unsupervised in their classroom after the rest of the class transitioned outside.
HHSC 746.1205(a)(4) — Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
HHSC risk weight: High. Corrected 2024-10-25. Correction verified 2024-10-28.
-
Supervision & ratios Serious
Information obtained through the investigation shows that the operation failed to notify Child Care Regulation of situations that placed children at risk when a child was found unsupervised in their classroom after the rest of the class transitioned outside.
HHSC 746.305(a)(6) — Report Situation Placing Children at Risk
HHSC risk weight: High. Corrected 2024-10-25. Correction verified 2024-10-28.
-
Supervision & ratios Serious
Information obtained through the investigation shows that the operation did not immediately notify the parent of a child who was placed at risk when a child was found unsupervised in their classroom after the rest of the class transitioned outside. The parent was notified 7 days after the incident occurred after the operation was instructed to do so by Child Care Regulation.
HHSC 746.307(b)(4) — Parental Communication - Situation that Placed a Child at Risk
HHSC risk weight: High. Corrected 2024-10-25. Correction verified 2024-10-28.
-
Illness & medication
Information obtained through the investigation shows that the operation failed to provide an incident report to the parent within 48 hours when a child was found unsupervised in their classroom after the rest of the class transitioned outside. The incident report was provided to the parent 7 days after the incident occurred after the operation was instructed to do so by Child Care Regulation.
HHSC 746.707 — Incident/Illness Report Form Shared with Parent
HHSC risk weight: Medium. Corrected 2024-10-25. Correction verified 2024-10-28.
-
Supervision & ratios Serious
-
Sep 27, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
-
Sep 27, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Sep 26, 2024 Report · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Sep 26, 2024 Report · No deficiencies cited
No violations cited on this visit.
-
Sep 26, 2024 Report · Deficiencies cited
-
Cleanliness & sanitation Serious
Information obtained through the investigation shows that a child was found unsupervised while in the bathroom while the rest of the child's class was outside.
HHSC 746.1205(a)(4) — Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
HHSC risk weight: High. Corrected 2024-10-25. Correction verified 2024-10-28.
-
Cleanliness & sanitation Serious
Information obtained through the investigation shows that the operation failed to notify Child Care Regulation of situations that placed children at risk when a child was found unsupervised while in the bathroom while the rest of the child's class was outside.
HHSC 746.305(a)(6) — Report Situation Placing Children at Risk
HHSC risk weight: High. Corrected 2024-10-25. Correction verified 2024-10-28.
-
Cleanliness & sanitation Serious
Information obtained through the investigation shows that the operation did not notify the parents of a child who was placed at risk when the child found unsupervised in the bathroom while the rest of the child's class was outside.
HHSC 746.307(b)(4) — Parental Communication - Situation that Placed a Child at Risk
HHSC risk weight: High. Corrected 2024-10-25. Correction verified 2024-10-28.
-
Illness & medication
Information obtained through the investigation shows that the operation failed to provide an incident report when a child was found unsupervised while in the bathroom while the rest of the child's class was outside.
HHSC 746.707 — Incident/Illness Report Form Shared with Parent
HHSC risk weight: Medium. Corrected 2024-10-25. Correction verified 2024-10-28.
HHSC inspection history · no longer published by HHSC; kept here
-
Cleanliness & sanitation Serious
-
Sep 26, 2024 Report · Deficiencies cited
-
Cleanliness & sanitation Serious
Information obtained through the investigation shows that a child was found unsupervised while in the bathroom while the rest of the child's class was outside.
HHSC 746.1205(a)(4) — Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
HHSC risk weight: High. Corrected 2024-10-25. Correction verified 2024-10-28.
-
Cleanliness & sanitation Serious
Information obtained through the investigation shows that the operation failed to notify Child Care Regulation of situations that placed children at risk when a child was found unsupervised while in the bathroom while the rest of the child's class was outside.
HHSC 746.305(a)(6) — Report Situation Placing Children at Risk
HHSC risk weight: High. Corrected 2024-10-25. Correction verified 2024-10-28.
-
Cleanliness & sanitation Serious
Information obtained through the investigation shows that the operation did not notify the parents of a child who was placed at risk when the child found unsupervised in the bathroom while the rest of the child's class was outside.
HHSC 746.307(b)(4) — Parental Communication - Situation that Placed a Child at Risk
HHSC risk weight: High. Corrected 2024-10-25. Correction verified 2024-10-28.
-
Illness & medication
Information obtained through the investigation shows that the operation failed to provide an incident report when a child was found unsupervised while in the bathroom while the rest of the child's class was outside.
HHSC 746.707 — Incident/Illness Report Form Shared with Parent
HHSC risk weight: Medium. Corrected 2024-10-25. Correction verified 2024-10-28.
-
Cleanliness & sanitation Serious
-
Sep 24, 2024 Report · Deficiencies cited
-
Supervision & ratios Serious
Information obtained through the investigation shows that a child left their class and went to another outdoor area during a transition without the caregivers? knowledge. Information obtained through the investigation shows that two children were unsupervised when they were found outside close to closing time.
HHSC 746.1205(a)(4) — Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
HHSC risk weight: High. Corrected 2024-10-23. Correction verified 2024-10-28.
-
Supervision & ratios Serious
Information obtained through the investigation shows that the operation failed to notify Child Care Regulation of situations that placed children at risk when a child left their class and went to another outdoor area during a transition without the caregivers? knowledge. The operation failed to notify Child Care Regulation when two children were found outside close to closing time.
HHSC 746.305(a)(6) — Report Situation Placing Children at Risk
HHSC risk weight: High. Corrected 2024-10-23. Correction verified 2024-10-28.
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Supervision & ratios Serious
Information obtained through the investigation shows that the operation did not notify the parents of a child who was placed at risk when a child left their class and went to another outdoor area during a transition without the caregivers? knowledge. The operation did not notify the parents of two children when they were found outside close to closing time.
HHSC 746.307(b)(4) — Parental Communication - Situation that Placed a Child at Risk
HHSC risk weight: High. Corrected 2024-10-23. Correction verified 2024-10-28.
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Supervision & ratios Serious
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Sep 24, 2024 Report · Deficiencies cited
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Supervision & ratios Serious
Information obtained through the investigation shows that a child left their class and went to another outdoor area during a transition without the caregivers? knowledge. Information obtained through the investigation shows that two children were unsupervised when they were found outside close to closing time.
HHSC 746.1205(a)(4) — Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
HHSC risk weight: High. Corrected 2024-10-23. Correction verified 2024-10-28.
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Supervision & ratios Serious
Information obtained through the investigation shows that the operation failed to notify Child Care Regulation of situations that placed children at risk when a child left their class and went to another outdoor area during a transition without the caregivers? knowledge. The operation failed to notify Child Care Regulation when two children were found outside close to closing time.
HHSC 746.305(a)(6) — Report Situation Placing Children at Risk
HHSC risk weight: High. Corrected 2024-10-23. Correction verified 2024-10-28.
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Supervision & ratios Serious
Information obtained through the investigation shows that the operation did not notify the parents of a child who was placed at risk when a child left their class and went to another outdoor area during a transition without the caregivers? knowledge. The operation did not notify the parents of two children when they were found outside close to closing time.
HHSC 746.307(b)(4) — Parental Communication - Situation that Placed a Child at Risk
HHSC risk weight: High. Corrected 2024-10-23. Correction verified 2024-10-28.
HHSC inspection history · no longer published by HHSC; kept here
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Supervision & ratios Serious
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Sep 20, 2024 Assessment · Deficiencies cited
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Staff background & training Serious
An employee was present at the operation and had access to children without receiving a background check eligibility letter.
HHSC 745.641 — AP Background check results - Must receive notification prior to allowing subject to be present at your operation
HHSC risk weight: High. Corrected 2024-09-20. Correction verified 2024-09-20.
HHSC inspection history · no longer published by HHSC; kept here
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Staff background & training Serious
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Sep 20, 2024 Assessment · Deficiencies cited
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Staff background & training Serious
An employee was present at the operation and had access to children without receiving a background check eligibility letter.
HHSC 745.641 — AP Background check results - Must receive notification prior to allowing subject to be present at your operation
HHSC risk weight: High. Corrected 2024-09-20. Correction verified 2024-09-20.
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Staff background & training Serious
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Sep 17, 2024 Report · Deficiencies cited
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Other Serious
A caregiver used an iPad to lightly bop children on the head.
HHSC 746.1201(1) — Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control
HHSC risk weight: High. Corrected 2024-10-22. Correction verified 2024-10-28.
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Supervision & ratios
A caregiver used her personal phone as well as the operations iPad for personal use.
HHSC 746.1203(3)(D) — Personal use of electronic devices, such as cell phones, MP3 players, tablets, and video games
HHSC risk weight: Medium High. Corrected 2024-10-22. Correction verified 2024-10-28.
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Other Serious
There was sufficient evidence that a caregiver yelled at children as a form of discipline.
HHSC 746.2805(5) — Prohibited Punishments - Humiliating, Rejecting, Yelling
HHSC risk weight: High. Corrected 2024-10-22. Correction verified 2024-10-28.
HHSC inspection history · no longer published by HHSC; kept here
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Other Serious
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Sep 17, 2024 Report · Deficiencies cited
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Other Serious
A caregiver used an iPad to lightly bop children on the head.
HHSC 746.1201(1) — Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control
HHSC risk weight: High. Corrected 2024-10-22. Correction verified 2024-10-28.
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Supervision & ratios
A caregiver used her personal phone as well as the operations iPad for personal use.
HHSC 746.1203(3)(D) — Personal use of electronic devices, such as cell phones, MP3 players, tablets, and video games
HHSC risk weight: Medium High. Corrected 2024-10-22. Correction verified 2024-10-28.
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Other Serious
There was sufficient evidence that a caregiver yelled at children as a form of discipline.
HHSC 746.2805(5) — Prohibited Punishments - Humiliating, Rejecting, Yelling
HHSC risk weight: High. Corrected 2024-10-22. Correction verified 2024-10-28.
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Other Serious
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Sep 12, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
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Sep 12, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Sep 11, 2024 Report · No deficiencies cited
No violations cited on this visit.
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Sep 11, 2024 Report · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
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Sep 10, 2024 Report · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
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Sep 10, 2024 Report · No deficiencies cited
No violations cited on this visit.
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Sep 9, 2024 Report · Deficiencies cited
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Discipline & child guidance Serious
Information obtained throughout the investigation shows that the operation failed to report suspected abuse to the Department of Family Protective Services.
HHSC 746.1201(5) — Responsibilities of Employees and Caregivers-Report Suspected Child Abuse, Neglect or Exploitation
HHSC risk weight: High. Corrected 2024-10-07. Correction verified 2024-10-10.
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Supervision & ratios Serious
Information obtained throughout the investigation shows that a child was left unsupervised on two separate occasions, in their classroom and outside. While the child was unsupervised outside, their hand was stuck in the door.
HHSC 746.1205(a)(4) — Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
HHSC risk weight: High. Corrected 2024-10-07. Correction verified 2024-10-10.
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Discipline & child guidance Serious
Information obtained throughout the investigation shows that a caregiver hit a child on the head and pushed a child's head onto their naptime cot.
HHSC 746.2805(1) — Prohibited Punishments - Corporal Punishment
HHSC risk weight: High. Corrected 2024-10-07. Correction verified 2024-10-10.
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Supervision & ratios Serious
Information obtained throughout the investigation shows that the operation failed to notify Child Care Regulation of situations that placed children at risk when a child was left unsupervised on two separate occasions, in their classroom and outside. While the child was left unsupervised outside, their hand was stuck in the door. The operation failed to notify Child Care Regulation of a situation that placed a child at risk when a caregiver used prohibited punishment on the child.
HHSC 746.305(a)(6) — Report Situation Placing Children at Risk
HHSC risk weight: High. Corrected 2024-10-07. Correction verified 2024-10-10.
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Supervision & ratios Serious
Information obtained throughout the investigation shows that the operation did not notify the parents of a child who was placed at risk when they were left unsupervised on two separate occasions, in their classroom and outside. While the child was left unsupervised outside, their hand was stuck in the door. The operation failed to notify the parents of a child who was placed at risk when a caregiver used prohibited punishment on the child.
HHSC 746.307(b)(4) — Parental Communication - Situation that Placed a Child at Risk
HHSC risk weight: High. Corrected 2024-10-07. Correction verified 2024-10-10.
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Food & allergies
Information obtained throughout the investigation shows that a caregiver bribed children with candy so that they would behave.
HHSC 746.3301(h) — Nutrition and Food Service - Food not a reward
HHSC risk weight: Medium High. Corrected 2024-10-07. Correction verified 2024-10-10.
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Cleanliness & sanitation
Information obtained throughout the investigation shows that a caregiver failed to promptly change wet or soiled diapers, causing children to have diaper rashes.
HHSC 746.3501(1) — Diaper Changing Steps- Prompt
HHSC risk weight: Medium High. Corrected 2024-10-07. Correction verified 2024-10-10.
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Illness & medication
Information obtained throughout the investigation shows that the operation failed to provide incident reports for three incidents. A child was left unsupervised on two separate occasions, in their classroom and outside. While the child was left unsupervised outside, their hand was stuck in the door. A caregiver used prohibited punishment on a child.
HHSC 746.707 — Incident/Illness Report Form Shared with Parent
HHSC risk weight: Medium. Corrected 2024-10-07. Correction verified 2024-10-15.
HHSC inspection history · no longer published by HHSC; kept here
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Discipline & child guidance Serious
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Sep 9, 2024 Report · Deficiencies cited
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Discipline & child guidance Serious
Information obtained throughout the investigation shows that the operation failed to report suspected abuse to the Department of Family Protective Services.
HHSC 746.1201(5) — Responsibilities of Employees and Caregivers-Report Suspected Child Abuse, Neglect or Exploitation
HHSC risk weight: High. Corrected 2024-10-07. Correction verified 2024-10-10.
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Supervision & ratios Serious
Information obtained throughout the investigation shows that a child was left unsupervised on two separate occasions, in their classroom and outside. While the child was unsupervised outside, their hand was stuck in the door.
HHSC 746.1205(a)(4) — Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
HHSC risk weight: High. Corrected 2024-10-07. Correction verified 2024-10-10.
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Discipline & child guidance Serious
Information obtained throughout the investigation shows that a caregiver hit a child on the head and pushed a child's head onto their naptime cot.
HHSC 746.2805(1) — Prohibited Punishments - Corporal Punishment
HHSC risk weight: High. Corrected 2024-10-07. Correction verified 2024-10-10.
-
Supervision & ratios Serious
Information obtained throughout the investigation shows that the operation failed to notify Child Care Regulation of situations that placed children at risk when a child was left unsupervised on two separate occasions, in their classroom and outside. While the child was left unsupervised outside, their hand was stuck in the door. The operation failed to notify Child Care Regulation of a situation that placed a child at risk when a caregiver used prohibited punishment on the child.
HHSC 746.305(a)(6) — Report Situation Placing Children at Risk
HHSC risk weight: High. Corrected 2024-10-07. Correction verified 2024-10-10.
-
Supervision & ratios Serious
Information obtained throughout the investigation shows that the operation did not notify the parents of a child who was placed at risk when they were left unsupervised on two separate occasions, in their classroom and outside. While the child was left unsupervised outside, their hand was stuck in the door. The operation failed to notify the parents of a child who was placed at risk when a caregiver used prohibited punishment on the child.
HHSC 746.307(b)(4) — Parental Communication - Situation that Placed a Child at Risk
HHSC risk weight: High. Corrected 2024-10-07. Correction verified 2024-10-10.
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Food & allergies
Information obtained throughout the investigation shows that a caregiver bribed children with candy so that they would behave.
HHSC 746.3301(h) — Nutrition and Food Service - Food not a reward
HHSC risk weight: Medium High. Corrected 2024-10-07. Correction verified 2024-10-10.
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Cleanliness & sanitation
Information obtained throughout the investigation shows that a caregiver failed to promptly change wet or soiled diapers, causing children to have diaper rashes.
HHSC 746.3501(1) — Diaper Changing Steps- Prompt
HHSC risk weight: Medium High. Corrected 2024-10-07. Correction verified 2024-10-10.
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Illness & medication
Information obtained throughout the investigation shows that the operation failed to provide incident reports for three incidents. A child was left unsupervised on two separate occasions, in their classroom and outside. While the child was left unsupervised outside, their hand was stuck in the door. A caregiver used prohibited punishment on a child.
HHSC 746.707 — Incident/Illness Report Form Shared with Parent
HHSC risk weight: Medium. Corrected 2024-10-07. Correction verified 2024-10-15.
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Discipline & child guidance Serious
-
Aug 30, 2024 Report · Deficiencies cited (self-report)
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Illness & medication
An incident report was not shared or given to the parent when the incident occurred.
HHSC 746.707 — Incident/Illness Report Form Shared with Parent
HHSC risk weight: Medium. Corrected 2024-10-24. Correction verified 2024-12-30.
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Illness & medication
-
Aug 30, 2024 Report · Deficiencies cited (self-report)
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Illness & medication
An incident report was not shared or given to the parent when the incident occurred.
HHSC 746.707 — Incident/Illness Report Form Shared with Parent
HHSC risk weight: Medium. Corrected 2024-10-24. Correction verified 2024-12-30.
HHSC inspection history · no longer published by HHSC; kept here
-
Illness & medication
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Apr 25, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Apr 25, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Apr 10, 2024 Report · No deficiencies cited
No violations cited on this visit.
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Apr 10, 2024 Report · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
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Mar 20, 2024 Report · No deficiencies cited (self-report)
No violations cited on this visit.
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Mar 20, 2024 Report · No deficiencies cited (self-report)
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
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Mar 18, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Mar 18, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
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Mar 15, 2024 Report · No deficiencies cited
No violations cited on this visit.
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Mar 15, 2024 Report · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
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Dec 13, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
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Dec 13, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
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Nov 1, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
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Nov 1, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
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Nov 1, 2023 Report · Deficiencies cited
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Food & allergies Serious
Bottles are propped up for infants occasionally during feedings.
HHSC 746.2419(3) — Requirements for Feeding Infants - Never Prop Bottles
HHSC risk weight: High. Corrected 2023-11-30. Correction verified 2023-12-14.
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Food & allergies Serious
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Nov 1, 2023 Report · Deficiencies cited
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Food & allergies Serious
Bottles are propped up for infants occasionally during feedings.
HHSC 746.2419(3) — Requirements for Feeding Infants - Never Prop Bottles
HHSC risk weight: High. Corrected 2023-11-30. Correction verified 2023-12-14.
HHSC inspection history · no longer published by HHSC; kept here
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Food & allergies Serious
-
May 2, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
-
May 2, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Apr 26, 2023 Report · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
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Apr 26, 2023 Report · No deficiencies cited
No violations cited on this visit.
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Mar 8, 2023 Report · No deficiencies cited
No violations cited on this visit.
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Mar 8, 2023 Report · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
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Mar 7, 2023 Inspection · Deficiencies cited
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Other
It was observed that the loose fill depth was not 6 inches below required 6 inches
HHSC 746.4907(d) — Installation and Maintenance of Loose-fill Surfacing - Proper Depth Maintained
HHSC risk weight: Medium High. Corrected 2023-03-21. Correction verified 2023-03-27.
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Supervision & ratios Serious
The operation last fire inspection was done 8/16/21.
HHSC 746.5101(a) — Annual Fire Inspection - Before Initial Permit Issued and Every 12 Months
HHSC risk weight: High. Corrected 2023-03-21. Correction verified 2023-03-23.
HHSC inspection history · no longer published by HHSC; kept here
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Other
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Mar 7, 2023 Inspection · Deficiencies cited
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Other
It was observed that the loose fill depth was not 6 inches below required 6 inches
HHSC 746.4907(d) — Installation and Maintenance of Loose-fill Surfacing - Proper Depth Maintained
HHSC risk weight: Medium High. Corrected 2023-03-21. Correction verified 2023-03-27.
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Supervision & ratios Serious
The operation last fire inspection was done 8/16/21.
HHSC 746.5101(a) — Annual Fire Inspection - Before Initial Permit Issued and Every 12 Months
HHSC risk weight: High. Corrected 2023-03-21. Correction verified 2023-03-23.
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Other
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Mar 15, 2022 Inspection · Deficiencies cited
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Illness & medication
One out of ten children's files reviewed were missing immunization records.
HHSC 746.603(a)(4) — Children's Records - Immunizations
HHSC risk weight: Medium. Corrected 2022-03-29. Correction verified 2022-03-21.
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Illness & medication
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Mar 15, 2022 Inspection · Deficiencies cited
-
Illness & medication
One out of ten children's files reviewed were missing immunization records.
HHSC 746.603(a)(4) — Children's Records - Immunizations
HHSC risk weight: Medium. Corrected 2022-03-29. Correction verified 2022-03-21.
HHSC inspection history · no longer published by HHSC; kept here
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Illness & medication
Get the full file
HHSC publishes inspections, investigations and assessments from October 2017 onward, with each cited deficiency and its risk weight. Investigation narratives, complaint files and older history require a public information request. The Texas Public Information Act (Texas Government Code Chapter 552) gives anyone the right to ask. You don't have to say why.
Email the request Printable letter (fax or mail)
- Send to
- HHSC Open Records Coordinator, MC-1070 · OpenRecordsRequest@hhs.texas.gov · fax 512-424-6586 · 4601 W. Guadalupe Street, Austin, Texas 78751-3146 · agency instructions
Show the letter text
If something is happening now, report a concern to HHSC Child Care Regulation. For suspected abuse, contact your county child protective services or law enforcement.
Source: Texas Health and Human Services Commission, Child Care Regulation datasets on data.texas.gov. Last read Oct 1, 2026. Violation text is HHSC's own wording. The categories are ours, added to help you scan. About this data.