Pinnacle Kids Academy
7003 TEZEL RD, San Antonio, TX 78250 · Bexar County
Program
- Type
- Licensed center
- Licensed capacity
- 152
- Ages
- Infant, Toddler, Pre-Kindergarten, School
- Hours
- 06:30 AM-06:30 PM
- Director / administrator
- Erica Rubalcava
- Phone
- (210) 543-2900
- Regulated since
- Jul 5, 2011
- HHSC IDs
- Operation 804708 · number 1264586
- Official record
- HHSC Child Care Search
Violations by category
Year by year
| Year | Violations | Serious | Main categories |
|---|---|---|---|
| 2025 | 3 | 1 | Illness & medication (1), Safety & premises (1), Staff background & training (1) |
| 2024 | 3 | 2 | Safety & premises (1), Other (2) |
| 2023 | 1 | 1 | Other (1) |
| 2022 | 4 | 0 | Cleanliness & sanitation (1), Staff background & training (1), Other (2) |
Inspections, investigations & assessments
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Oct 9, 2025 Inspection · Deficiencies cited
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Staff background & training
One of the ten staff files were missing affidavits at the time of inspection.
HHSC 746.1105(3) — Minimum Qualifications Employees and Caregivers - Affidavit (Form 2985)
HHSC risk weight: Low. Corrected 2025-10-15. Correction verified 2025-10-15.
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Safety & premises Serious
One of the two fire extinguishers was observed last serviced on 1/2024.
HHSC 746.5617(a)(5) — Required Equipment in Vehicles - Fire Extinguisher
HHSC risk weight: High. Corrected 2025-10-16. Correction verified 2025-10-16.
-
Illness & medication
One of the then children files was missing a healthcare statement. Two of the ten children files were missing updated immunization records.
HHSC 746.603(a)(3) — Children's Records - Health Statement
HHSC risk weight: Medium. Corrected 2025-11-09. Correction verified 2025-10-16.
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Staff background & training
-
Apr 10, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Dec 18, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Oct 22, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Oct 16, 2024 Report · No deficiencies cited
No violations cited on this visit.
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Sep 17, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Sep 16, 2024 Report · No deficiencies cited
No violations cited on this visit.
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Jul 25, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Jul 1, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Jun 27, 2024 Report · Deficiencies cited
-
Safety & premises Serious
During the course of the investigation, it was verified an infant was placed face-down into a crib.
HHSC 746.2427 — AP Infants Sleep on Backs or Must Have Completed and Signed Sleep Exception Form for the Infant
HHSC risk weight: High. Corrected 2024-07-19. Correction verified 2024-07-25.
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Safety & premises Serious
-
Jun 24, 2024 Inspection · Deficiencies cited
-
Other
At time of inspection, five out of eight monthly feeding instructions were not updated for June 2024.
HHSC 746.2421(b) — Written Feeding Instructions - Review and Update Every 30 Days
HHSC risk weight: Medium. Corrected 2024-07-08. Correction verified 2024-06-26.
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Other
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May 14, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Apr 5, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Mar 28, 2024 Inspection · Deficiencies cited
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Other Serious
At time of inspection a toddler teacher stated the wrong number of children present when asked.
HHSC 746.1205(a)(2) — Responsibilities of Caregivers - Know number of children responsible for
HHSC risk weight: High. Corrected 2024-03-28. Correction verified 2024-04-05.
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Other Serious
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Mar 21, 2024 Report · No deficiencies cited
No violations cited on this visit.
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Nov 9, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
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Oct 31, 2023 Report · No deficiencies cited
No violations cited on this visit.
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Oct 19, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
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Oct 3, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
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Aug 7, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
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Jul 28, 2023 Inspection · Deficiencies cited
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Other Serious
During walk-through a toddler teacher stated they had seven children in care and there were eight children in the class.
HHSC 746.1205(a)(2) — Responsibilities of Caregivers - Know number of children responsible for
HHSC risk weight: High. Corrected 2023-07-28. Correction verified 2023-08-07.
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Other Serious
-
May 5, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
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Feb 24, 2023 Report · No deficiencies cited
No violations cited on this visit.
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Dec 19, 2022 Inspection · Deficiencies cited
-
Staff background & training
1 out of the 6 staff files did not have updated CPR/FA training at time of inspection.
HHSC 746.1315(a) — Each Caregiver and the Director Must Have Current Training in pediatric first aid with rescue breathing and choking.
HHSC risk weight: Medium High. Corrected 2023-01-06. Correction verified 2022-12-21.
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Other
1 feeding log was not updated in infant room at time of inspection.
HHSC 746.2421(b) — Written Feeding Instructions - Review and Update Every 30 Days
HHSC risk weight: Medium. Corrected 2022-12-22. Correction verified 2022-12-21.
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Staff background & training
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Apr 4, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
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Feb 15, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
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Feb 7, 2022 Inspection · Deficiencies cited
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Other
Caregiver was not aware of how many toddlers were in care during naptime.
HHSC 746.1501(b) — Caregiver Responsible for Each Child
HHSC risk weight: Medium High. Corrected 2022-02-07. Correction verified 2022-02-15.
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Cleanliness & sanitation
A toilet in the toddler classroom was had not been flushed or sanitized after used. A pair of soiled clothes were found in the restroom. This was corrected at inspection when caregiver sanitized the toilet and placed the soiled clothes in the bag. The soiled clothes were placed in unused cubby out of the children' reach.
HHSC 746.3407(5) — Sanitize Potty-Chairs
HHSC risk weight: Medium High. Corrected at inspection. Corrected 2022-02-07.
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Other
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Aug 25, 2021 Report · No deficiencies cited
No violations cited on this visit.
Get the full file
HHSC publishes inspections, investigations and assessments from October 2017 onward, with each cited deficiency and its risk weight. Investigation narratives, complaint files and older history require a public information request. The Texas Public Information Act (Texas Government Code Chapter 552) gives anyone the right to ask. You don't have to say why.
Email the request Printable letter (fax or mail)
- Send to
- HHSC Open Records Coordinator, MC-1070 · OpenRecordsRequest@hhs.texas.gov · fax 512-424-6586 · 4601 W. Guadalupe Street, Austin, Texas 78751-3146 · agency instructions
Show the letter text
If something is happening now, report a concern to HHSC Child Care Regulation. For suspected abuse, contact your county child protective services or law enforcement.
Source: Texas Health and Human Services Commission, Child Care Regulation datasets on data.texas.gov. Last read Oct 1, 2026. Violation text is HHSC's own wording. The categories are ours, added to help you scan. About this data.