Alphabest @ Hosp ? Frisco

5050 LONE STAR RANCH PKWY, Frisco, TX 75036 · Denton County

6cited violations

1serious

6inspections & investigations

0enforcement actions

Program

Type: Licensed center
Licensed capacity: 60
Ages: Pre-Kindergarten, School
Hours: 02:50 PM-06:30 PM
Phone: (866) 300-7750
Regulated since: Jan 29, 2015
HHSC IDs: Operation 1154022 · number 1546041
Official record: HHSC Child Care Search

Violations by category

Supervision & ratios 2
Safety & premises 1
Staff background & training 3

Year by year

Year	Violations	Serious	Main categories
2025	3	0	Safety & premises (1), Staff background & training (2)
2024	1	1	Supervision & ratios (1)
2022	2	0	Supervision & ratios (1), Staff background & training (1)

Inspections, investigations & assessments

Aug 19, 2026 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Sep 25, 2025 Inspection · Deficiencies cited
- Staff background & training
  Two caregivers were missing pre-service in the following topics: Age-appropriate activities for children, Fostering children?s self-esteem and Supervision and safety practices in the care of children.
  
  HHSC 744.1305(2) — Pre-Service Training-Age Appropriate Activities
  
  HHSC risk weight: Medium. Corrected 2025-10-06. Correction verified 2025-10-07.
- Staff background & training
  The site director is missing 12 hours and 15 minutes of the required annual training.
  
  HHSC 744.1309(a)(1) — Documented Annual Training-15 Hours Required Caregiver
  
  HHSC risk weight: Medium. Corrected 2025-10-06. Correction verified 2025-10-07.
- Safety & premises
  The fire drill was not conducted in August 2025. This deficiency was rectified during the inspection when the site director carried out a fire drill with the children.
  
  HHSC 744.3559(1) — Fire Drill Monthly - Exit in 3 Minutes
  
  HHSC risk weight: Medium High. Corrected at inspection. Corrected 2025-09-25.
HHSC inspection history
Nov 21, 2024 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Jan 23, 2024 Inspection · Deficiencies cited
- Supervision & ratios Serious
  During the inspection, I observed children leaving the room without supervision. This issue was promptly addressed during the inspection when the program director intervened and provided alternative activities for the children.
  
  HHSC 744.1205(a)(4) — Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
  
  HHSC risk weight: High. Corrected at inspection. Corrected 2024-01-23.
HHSC inspection history
Feb 22, 2023 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
May 3, 2022 Inspection · Deficiencies cited
- Staff background & training
  Two employees and the site director did not have all required annual training hours.
  
  HHSC 744.1301(5)(A) — Training Requirements for Employees - 15 clock hours Annual Training for Caregivers & Site Directors
  
  HHSC risk weight: Medium High. Corrected 2022-05-20. Correction verified 2022-05-26.
- Supervision & ratios
  The operation is permited for school aged children however; the operation is providing care for pre-k children.
  
  HHSC 744.301(5) — Notification of Change in Age Range of Children In Care
  
  HHSC risk weight: Medium. Corrected 2022-05-06. Correction verified 2022-05-05.
HHSC inspection history

Get the full file

HHSC publishes inspections, investigations and assessments from October 2017 onward, with each cited deficiency and its risk weight. Investigation narratives, complaint files and older history require a public information request. The Texas Public Information Act (Texas Government Code Chapter 552) gives anyone the right to ask. You don't have to say why.

Email the request Printable letter (fax or mail)

Send to: HHSC Open Records Coordinator, MC-1070 · OpenRecordsRequest@hhs.texas.gov · fax 512-424-6586 · 4601 W. Guadalupe Street, Austin, Texas 78751-3146 · agency instructions

Show the letter text

Letter text

Dear Open Records Coordinator,

Under the Texas Public Information Act, Texas Government Code Chapter 552, I request copies of the following Child Care Regulation records for AlphaBEST @ Hosp ? Frisco, 5050 LONE STAR RANCH PKWY, Frisco, TX 75036-1176 (operation ID 1154022, operation number 1546041), for January 1, 2019 to the present:

1. Every inspection, assessment and investigation report, including the deficiencies cited and the operation's corrective actions.
2. Every complaint and self-report intake and its finding.
3. Every corrective or adverse action (evaluation, probation, suspension, revocation, denial, administrative penalty) with related correspondence.
4. Every plan of action or correction the operation submitted, and HHSC's response.

I understand that information made confidential by law (for example the identities of children, families and reporters) may be redacted; please release the remainder. Please provide the records electronically by email. If the cost will exceed $40, please send me an itemized estimate first.

Thank you,

[Your name]
[Email] · [Phone]

If something is happening now, report a concern to HHSC Child Care Regulation. For suspected abuse, contact your county child protective services or law enforcement.

Source: Texas Health and Human Services Commission, Child Care Regulation datasets on data.texas.gov. Last read Oct 1, 2026. Violation text is HHSC's own wording. The categories are ours, added to help you scan. About this data.