Valero Family Center
1 VALERO WAY, San Antonio, TX 78249 · Bexar County
Program
- Type
- Licensed center
- Licensed capacity
- 232
- Ages
- Infant, Toddler, Pre-Kindergarten, School
- Hours
- 06:30 AM-06:30 PM
- Director / administrator
- Jessica Silva
- Phone
- (210) 345-5437
- Regulated since
- Jul 1, 2009
- HHSC IDs
- Operation 406988 · number 938586
- Official record
- HHSC Child Care Search
Violations by category
Year by year
| Year | Violations | Serious | Main categories |
|---|---|---|---|
| 2026 | 4 | 0 | Other (4) |
| 2025 | 6 | 6 | Supervision & ratios (4), Food & allergies (2) |
| 2024 | 8 | 4 | Supervision & ratios (4), Staff background & training (2), Other (2) |
| 2022 | 2 | 0 | Illness & medication (2) |
Inspections, investigations & assessments
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Jul 15, 2026 Report · Deficiencies cited (self-report)
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Other
During the investigation, it was found that a staff member did not use gloves when handling blood from an injury.
HHSC 746.3425(1) — Caregivers Must Wear Gloves When Handling Blood or Bodily Fluids
HHSC risk weight: Medium High. Corrected 2026-07-30. Correction verified 2026-07-20.
HHSC inspection history · no longer published by HHSC; kept here
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Other
-
Jul 15, 2026 Report · Deficiencies cited (self-report)
-
Other
During the investigation, it was found that a staff member did not use gloves when handling blood from an injury.
HHSC 746.3425(1) — Caregivers Must Wear Gloves When Handling Blood or Bodily Fluids
HHSC risk weight: Medium High. Corrected 2026-07-30. Correction verified 2026-07-20.
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Other
-
Feb 9, 2026 Inspection · Deficiencies cited
-
Other
The most recent health inspection available for review was dated 11/14/2024.
HHSC 746.3401(a) — Annual Sanitation Inspection
HHSC risk weight: Medium High. Corrected 2026-02-23. Correction verified 2026-02-26.
HHSC inspection history · no longer published by HHSC; kept here
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Other
-
Feb 9, 2026 Inspection · Deficiencies cited
-
Other
The most recent health inspection available for review was dated 11/14/2024.
HHSC 746.3401(a) — Annual Sanitation Inspection
HHSC risk weight: Medium High. Corrected 2026-02-23. Correction verified 2026-02-26.
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Other
-
Feb 2, 2026 Report · No deficiencies cited (self-report)
No violations cited on this visit.
-
Feb 2, 2026 Report · No deficiencies cited (self-report)
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Sep 5, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
-
Sep 5, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Aug 21, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
-
Aug 21, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Aug 18, 2025 Report · No deficiencies cited
No violations cited on this visit.
-
Aug 18, 2025 Report · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Aug 4, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
-
Aug 4, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Aug 1, 2025 Report · Deficiencies cited
-
Supervision & ratios Serious
It is determined during an investigation that a child left their classroom unnoticed and unsupervised.
HHSC 746.1205(a)(4) — Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
HHSC risk weight: High. Corrected 2025-08-28. Correction verified 2025-09-05.
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Supervision & ratios Serious
It is determined during an investigation the operation failed to report a child leaving their classroom, and the school lobby, unsupervised.
HHSC 746.305(a)(6) — Report Situation Placing Children at Risk
HHSC risk weight: High. Corrected 2025-08-28. Correction verified 2025-09-05.
HHSC inspection history · no longer published by HHSC; kept here
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Supervision & ratios Serious
-
Aug 1, 2025 Report · Deficiencies cited
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Supervision & ratios Serious
It is determined during an investigation that a child left their classroom unnoticed and unsupervised.
HHSC 746.1205(a)(4) — Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
HHSC risk weight: High. Corrected 2025-08-28. Correction verified 2025-09-05.
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Supervision & ratios Serious
It is determined during an investigation the operation failed to report a child leaving their classroom, and the school lobby, unsupervised.
HHSC 746.305(a)(6) — Report Situation Placing Children at Risk
HHSC risk weight: High. Corrected 2025-08-28. Correction verified 2025-09-05.
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Supervision & ratios Serious
-
Jul 15, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
-
Jul 15, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Jun 2, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
-
Jun 2, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
May 22, 2025 Report · Deficiencies cited (self-report)
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Food & allergies Serious
It is determined through investigation evidence that caregivers misfed an infant 4 oz of another infants labeled bottle.
HHSC 746.1201(1) — Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control
HHSC risk weight: High. Corrected 2025-07-09. Correction verified 2025-07-15.
HHSC inspection history · no longer published by HHSC; kept here
-
Food & allergies Serious
-
May 22, 2025 Report · Deficiencies cited (self-report)
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Food & allergies Serious
It is determined through investigation evidence that caregivers misfed an infant 4 oz of another infants labeled bottle.
HHSC 746.1201(1) — Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control
HHSC risk weight: High. Corrected 2025-07-09. Correction verified 2025-07-15.
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Food & allergies Serious
-
Mar 13, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Mar 13, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
-
Mar 11, 2025 Report · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Mar 11, 2025 Report · No deficiencies cited
No violations cited on this visit.
-
Mar 5, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Mar 5, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
-
Dec 2, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Dec 2, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
-
Nov 26, 2024 Report · Deficiencies cited (self-report)
-
Staff background & training
It is found during an investigation 1 caregiver's CPR and First aid training was expired. Note: this was corrected during the investigation and a new certification course was completed by the caregiver.
HHSC 746.1315(b) — Each Caregiver and the Director Must Have Current Training in pediatric CPR
HHSC risk weight: Medium High. Corrected 2025-01-10. Correction verified 2025-01-10.
HHSC inspection history · no longer published by HHSC; kept here
-
Staff background & training
-
Nov 26, 2024 Report · Deficiencies cited (self-report)
-
Staff background & training
It is found during an investigation 1 caregiver's CPR and First aid training was expired. Note: this was corrected during the investigation and a new certification course was completed by the caregiver.
HHSC 746.1315(b) — Each Caregiver and the Director Must Have Current Training in pediatric CPR
HHSC risk weight: Medium High. Corrected 2025-01-10. Correction verified 2025-01-10.
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Staff background & training
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Nov 19, 2024 Report · No deficiencies cited (self-report)
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Nov 19, 2024 Report · No deficiencies cited (self-report)
No violations cited on this visit.
-
Nov 18, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Nov 18, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Oct 28, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Oct 28, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Oct 24, 2024 Report · Deficiencies cited (self-report)
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Other Serious
It is found during an investigation that a staff member did not use good judgement when they picked up a child roughly and carried them in an unsafe manner.
HHSC 746.1201(1) — Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control
HHSC risk weight: High. Corrected 2024-11-22. Correction verified 2024-12-02.
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Supervision & ratios Serious
It is found during an investigation an employee was not using proper supervision on the playground.
HHSC 746.1205(a)(4) — Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
HHSC risk weight: High. Corrected 2024-11-22. Correction verified 2024-12-02.
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Other Serious
-
Oct 24, 2024 Report · Deficiencies cited (self-report)
-
Other Serious
It is found during an investigation that a staff member did not use good judgement when they picked up a child roughly and carried them in an unsafe manner.
HHSC 746.1201(1) — Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control
HHSC risk weight: High. Corrected 2024-11-22. Correction verified 2024-12-02.
-
Supervision & ratios Serious
It is found during an investigation an employee was not using proper supervision on the playground.
HHSC 746.1205(a)(4) — Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
HHSC risk weight: High. Corrected 2024-11-22. Correction verified 2024-12-02.
HHSC inspection history · no longer published by HHSC; kept here
-
Other Serious
-
Jun 27, 2024 Inspection · Deficiencies cited
-
Supervision & ratios
The operation does not have record of a fire inspection for the current year
HHSC 746.801(11) — Required Records Maintained and Made Available - Fire Inspection Report, Including Written Approval for Above/Below Ground Level Care
HHSC risk weight: Medium High. Corrected 2024-07-12. Correction verified 2024-07-02.
HHSC inspection history · no longer published by HHSC; kept here
-
Supervision & ratios
-
Jun 27, 2024 Inspection · Deficiencies cited
-
Supervision & ratios
The operation does not have record of a fire inspection for the current year
HHSC 746.801(11) — Required Records Maintained and Made Available - Fire Inspection Report, Including Written Approval for Above/Below Ground Level Care
HHSC risk weight: Medium High. Corrected 2024-07-12. Correction verified 2024-07-02.
-
Supervision & ratios
-
Jul 11, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Jul 11, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
-
Jun 30, 2023 Report · No deficiencies cited (self-report)
No violations cited on this visit.
-
Jun 30, 2023 Report · No deficiencies cited (self-report)
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Mar 29, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Mar 29, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
-
Mar 22, 2023 Report · No deficiencies cited (self-report)
No violations cited on this visit.
-
Mar 22, 2023 Report · No deficiencies cited (self-report)
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Dec 22, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Dec 22, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
-
Dec 21, 2022 Report · No deficiencies cited (self-report)
No violations cited on this visit.
-
Dec 21, 2022 Report · No deficiencies cited (self-report)
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Dec 13, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
-
Dec 13, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Nov 30, 2022 Report · No deficiencies cited (self-report)
No violations cited on this visit.
-
Nov 30, 2022 Report · No deficiencies cited (self-report)
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Oct 29, 2022 Report · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Oct 29, 2022 Report · No deficiencies cited
No violations cited on this visit.
-
Aug 22, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Aug 22, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
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Jan 18, 2022 Report · Deficiencies cited
-
Illness & medication
During the course of the investigation, it was determined that the operation failed to notify licensing within the two day required timeframe that children and staff had tested positive for COVID-19.
HHSC 746.305(a)(4) — Report Outbreak of Communicable Illness
HHSC risk weight: Medium High. Corrected 2022-03-16. Correction verified 2022-03-16.
HHSC inspection history · no longer published by HHSC; kept here
-
Illness & medication
-
Jan 18, 2022 Report · Deficiencies cited
-
Illness & medication
During the course of the investigation, it was determined that the operation failed to notify licensing within the two day required timeframe that children and staff had tested positive for COVID-19.
HHSC 746.305(a)(4) — Report Outbreak of Communicable Illness
HHSC risk weight: Medium High. Corrected 2022-03-16. Correction verified 2022-03-16.
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Illness & medication
Get the full file
HHSC publishes inspections, investigations and assessments from October 2017 onward, with each cited deficiency and its risk weight. Investigation narratives, complaint files and older history require a public information request. The Texas Public Information Act (Texas Government Code Chapter 552) gives anyone the right to ask. You don't have to say why.
Email the request Printable letter (fax or mail)
- Send to
- HHSC Open Records Coordinator, MC-1070 · OpenRecordsRequest@hhs.texas.gov · fax 512-424-6586 · 4601 W. Guadalupe Street, Austin, Texas 78751-3146 · agency instructions
Show the letter text
If something is happening now, report a concern to HHSC Child Care Regulation. For suspected abuse, contact your county child protective services or law enforcement.
Source: Texas Health and Human Services Commission, Child Care Regulation datasets on data.texas.gov. Last read Oct 1, 2026. Violation text is HHSC's own wording. The categories are ours, added to help you scan. About this data.