The Learning Experience
15542 RANCH ROAD 620 N, Austin, TX 78717 · Williamson County
Program
- Type
- Licensed center
- Licensed capacity
- 203
- Ages
- Infant, Toddler, Pre-Kindergarten, School
- Hours
- 06:30 AM-06:30 PM
- Director / administrator
- Erin Kohlbrenner
- Phone
- (512) 218-6905
- Regulated since
- Sep 12, 2016
- HHSC IDs
- Operation 1239589 · number 1621570
- Official record
- HHSC Child Care Search
Violations by category
Year by year
| Year | Violations | Serious | Main categories |
|---|---|---|---|
| 2026 | 5 | 2 | Illness & medication (1), Supervision & ratios (2), Other (2) |
| 2025 | 3 | 1 | Illness & medication (1), Other (2) |
| 2024 | 4 | 2 | Cleanliness & sanitation (1), Discipline & child guidance (1), Staff background & training (1), Other (1) |
| 2023 | 1 | 0 | Other (1) |
| 2022 | 2 | 1 | Safety & premises (1), Other (1) |
Inspections, investigations & assessments
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Apr 2, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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Mar 20, 2026 Report · No deficiencies cited
No violations cited on this visit.
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Feb 17, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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Feb 14, 2026 Report · No deficiencies cited
No violations cited on this visit.
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Feb 13, 2026 Inspection · Deficiencies cited
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Supervision & ratios
The operation did not have a current sanitation inspection. The director requested and paid for the saniation inspection during the inspection.
HHSC 746.3401(a) — Annual Sanitation Inspection
HHSC risk weight: Medium High. Corrected 2026-04-20. Correction verified 2026-04-08.
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Supervision & ratios
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Feb 12, 2026 Report · Deficiencies cited
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Other
Information obtained throughout the investigation shows that caregivers use their personal cell phones while caring for children.
HHSC 746.1203(3)(D) — Personal use of electronic devices, such as cell phones, MP3 players, tablets, and video games
HHSC risk weight: Medium High. Corrected 2026-03-13. Correction verified 2026-04-02.
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Supervision & ratios Serious
Information obtained throughout the investigation shows that a caregiver left a class of toddlers unsupervised for 2-3 minutes while they were sleeping.
HHSC 746.1205(a)(4) — Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
HHSC risk weight: High. Corrected 2026-03-13. Correction verified 2026-04-02.
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Other Serious
Information obtained throughout the investigation shows that parents were not notified immediately of a situation that placed their child at risk.
HHSC 746.307(b)(4) — Parental Communication - Situation that Placed a Child at Risk
HHSC risk weight: High. Corrected 2026-03-13. Correction verified 2026-04-02.
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Illness & medication
Information obtained throughout the investigation shows that parents did not receive incident reports for an incident that placed their child at risk within 48 hours of when the incident occurred.
HHSC 746.707 — Incident/Illness Report Form Shared with Parent
HHSC risk weight: Medium. Corrected 2026-03-13. Correction verified 2026-04-02.
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Other
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Aug 6, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Jul 11, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Jun 26, 2025 Inspection · Deficiencies cited
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Other Serious
Two caregivers stated they had 16 children in care but there were 17 children were present.
HHSC 746.1205(a)(2) — Responsibilities of Caregivers - Know number of children responsible for
HHSC risk weight: High. Corrected 2025-06-26. Correction verified 2025-07-11.
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Other Serious
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Jun 24, 2025 Report · Deficiencies cited
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Other
A caregiver has been seen by staff and children on their cell phone during the school day.
HHSC 746.1203(3)(D) — Personal use of electronic devices, such as cell phones, MP3 players, tablets, and video games
HHSC risk weight: Medium High. Corrected 2025-07-23. Correction verified 2025-08-06.
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Other
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Apr 24, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Mar 12, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Feb 26, 2025 Report · No deficiencies cited
No violations cited on this visit.
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Feb 24, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Feb 20, 2025 Report · Deficiencies cited
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Illness & medication
Parent was not provided an incident report within the required 48 hours after the incident.
HHSC 746.707 — Incident/Illness Report Form Shared with Parent
HHSC risk weight: Medium. Corrected 2025-03-21. Correction verified 2025-03-27.
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Illness & medication
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Sep 10, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Sep 6, 2024 Report · No deficiencies cited
No violations cited on this visit.
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May 10, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Apr 23, 2024 Inspection · Deficiencies cited
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Staff background & training
The director was lacking the required annual transportation safety training.
HHSC 746.1301(a)(7)(A) — Training Requirements for Employees, Caregivers, and Directors - Transportation training
HHSC risk weight: Medium High. Corrected 2024-04-30. Correction verified 2024-04-30.
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Cleanliness & sanitation
One classroom of children did not have their hands washed after coming inside from outdoor activities.
HHSC 746.3417(4) — Children Handwashing After Outdoor Activities
HHSC risk weight: Medium High. Corrected 2024-04-23. Correction verified 2024-05-03.
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Staff background & training
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Feb 22, 2024 Report · Deficiencies cited
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Discipline & child guidance Serious
There was sufficient evidence found during the investigation to show that one caregiver used prohibited punishment when pushing a child with their foot.
HHSC 746.2805 — Prohibited Punishments - No Harsh, Cruel or Unusual
HHSC risk weight: High. Corrected 2024-04-02. Correction verified 2024-04-23.
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Other Serious
There was sufficient evidence found during the investigation to show that one caregiver used prohibited punishment when yelling at children in a classroom.
HHSC 746.2805(5) — Prohibited Punishments - Humiliating, Rejecting, Yelling
HHSC risk weight: High. Corrected 2024-04-02. Correction verified 2024-04-23.
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Discipline & child guidance Serious
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Jan 26, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Jan 15, 2024 Report · No deficiencies cited
No violations cited on this visit.
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Jan 15, 2024 Report · No deficiencies cited (self-report)
No violations cited on this visit.
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Jul 27, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
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Jul 24, 2023 Report · No deficiencies cited (self-report)
No violations cited on this visit.
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Jun 28, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
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Feb 24, 2023 Inspection · Deficiencies cited
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Other
Observed two infants sitting in high chairs that were not strapped into the seat. This was corrected when both infants were strapped into the seat.
HHSC 746.4501(b) — Chairs - Safety Straps Used if Required by Manufacturer
HHSC risk weight: Medium. Corrected at inspection. Corrected 2023-02-24.
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Other
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Aug 10, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
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May 17, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
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May 9, 2022 Report · No deficiencies cited
No violations cited on this visit.
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May 4, 2022 Inspection · Deficiencies cited
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Safety & premises
During a walk-through of the facility, two children were observed using equipment and the safety straps were not fastened. The safety straps were immediately fastened when addressed, bringing the facility into compliance.
HHSC 746.4501(b) — Chairs - Safety Straps Used if Required by Manufacturer
HHSC risk weight: Medium. Corrected at inspection. Corrected 2022-05-04.
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Safety & premises
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May 3, 2022 Report · Deficiencies cited (self-report)
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Other Serious
Based on information obtained during an investigation, it was determined that a child was subjected to a form of humiliation while in care.
HHSC 746.2805(6) — Prohibited Punishments - Humiliating, Rejecting, Yelling
HHSC risk weight: High. Corrected 2022-05-04. Correction verified 2022-05-17.
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Other Serious
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Mar 7, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
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Feb 25, 2022 Report · No deficiencies cited
No violations cited on this visit.
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Jan 5, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
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Nov 12, 2021 Inspection · No deficiencies cited
No violations cited on this visit.
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Nov 9, 2021 Report · No deficiencies cited (self-report)
No violations cited on this visit.
Get the full file
HHSC publishes inspections, investigations and assessments from October 2017 onward, with each cited deficiency and its risk weight. Investigation narratives, complaint files and older history require a public information request. The Texas Public Information Act (Texas Government Code Chapter 552) gives anyone the right to ask. You don't have to say why.
Email the request Printable letter (fax or mail)
- Send to
- HHSC Open Records Coordinator, MC-1070 · OpenRecordsRequest@hhs.texas.gov · fax 512-424-6586 · 4601 W. Guadalupe Street, Austin, Texas 78751-3146 · agency instructions
Show the letter text
If something is happening now, report a concern to HHSC Child Care Regulation. For suspected abuse, contact your county child protective services or law enforcement.
Source: Texas Health and Human Services Commission, Child Care Regulation datasets on data.texas.gov. Last read Oct 1, 2026. Violation text is HHSC's own wording. The categories are ours, added to help you scan. About this data.