Pioneer Natural Resources Family Center
3617 N BIG SPRING ST, Midland, TX 79705 · Midland County
Program
- Type
- Licensed center
- Licensed capacity
- 116
- Ages
- Infant, Toddler, Pre-Kindergarten, School
- Hours
- 06:30 AM-06:00 PM
- Director / administrator
- Grace Hernandez
- Phone
- (432) 571-3370
- Regulated since
- May 28, 2015
- HHSC IDs
- Operation 1165948 · number 1555781
- Official record
- HHSC Child Care Search
Violations by category
Year by year
| Year | Violations | Serious | Main categories |
|---|---|---|---|
| 2025 | 3 | 0 | Supervision & ratios (1), Food & allergies (1), Records & paperwork (1) |
| 2023 | 1 | 1 | Supervision & ratios (1) |
| 2022 | 2 | 2 | Cleanliness & sanitation (2) |
Enforcement actions
- Seen Oct 1, 2026 — Conditions on permit (HHSC operation record)
HHSC publishes these as current flags on the operation, not as dated actions. The date shown is when this site first saw the flag. The HHSC Child Care Search has the details.
Inspections, investigations & assessments
-
Mar 30, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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Mar 26, 2026 Report · No deficiencies cited
No violations cited on this visit.
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Nov 25, 2025 Report · Deficiencies cited
-
Supervision & ratios
Based on the DFPS investigation there is information that the operation did not notify parents of a less serious injury during pick up time. Parents were notified two days later.
HHSC 746.307(c) — Parental Notification of Less Serious Injuries
HHSC risk weight: Medium. Corrected 2025-12-31. Correction verified 2026-01-09.
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Supervision & ratios
-
Apr 16, 2025 Inspection · Deficiencies cited
-
Food & allergies
Three infants not yet on table food did not have current feeding instructions.
HHSC 746.2421(b) — Written Feeding Instructions - Review and Update Every 30 Days
HHSC risk weight: Medium. Corrected 2025-04-18. Correction verified 2025-04-21.
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Records & paperwork
Four employees hired after September 2023 did not have preemployment affidavits. This was corrected at inspection when the director had employees sign the form and placed the forms in the files.
HHSC 746.901(5) — Required Personnel Records - Required Affidavit (Form 2912)
HHSC risk weight: Medium Low. Corrected 2025-04-16. Correction verified 2025-04-16.
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Food & allergies
-
Apr 30, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Aug 1, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
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Jul 18, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
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Jul 7, 2023 Report · Deficiencies cited (self-report)
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Supervision & ratios Serious
This standard was evaluated and found to be out of compliance. A child was left unsupervised in the classroom for 30 - 40 minutes while the rest of the class went out to the playground.
HHSC 746.1205(a)(4) — Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
HHSC risk weight: High. Corrected 2023-07-18. Correction verified 2023-08-01.
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Supervision & ratios Serious
-
May 25, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
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Jul 18, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
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Jun 29, 2022 Inspection · Deficiencies cited
-
Cleanliness & sanitation Serious
Caregiver did not wash hands after diapering a child.
HHSC 746.3415(4) — Employee Handwashing After Diapering a Child
HHSC risk weight: Medium High. Corrected 2022-06-29. Correction verified 2022-07-18.
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Cleanliness & sanitation Serious
A child's hands were not washed after diapering.
HHSC 746.3417(3) — Children Handwashing After Toileting or Diapering
HHSC risk weight: Medium High. Corrected 2022-06-29. Correction verified 2022-07-18.
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Cleanliness & sanitation Serious
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Jun 14, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
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Jun 7, 2022 Report · No deficiencies cited
No violations cited on this visit.
Get the full file
HHSC publishes inspections, investigations and assessments from October 2017 onward, with each cited deficiency and its risk weight. Investigation narratives, complaint files and older history require a public information request. The Texas Public Information Act (Texas Government Code Chapter 552) gives anyone the right to ask. You don't have to say why.
Email the request Printable letter (fax or mail)
- Send to
- HHSC Open Records Coordinator, MC-1070 · OpenRecordsRequest@hhs.texas.gov · fax 512-424-6586 · 4601 W. Guadalupe Street, Austin, Texas 78751-3146 · agency instructions
Show the letter text
If something is happening now, report a concern to HHSC Child Care Regulation. For suspected abuse, contact your county child protective services or law enforcement.
Source: Texas Health and Human Services Commission, via Child Care Regulation datasets on data.texas.gov. Last read Oct 1, 2026. Violation text is HHSC's own wording. The categories are ours, added to help you scan. About this data.