Plano Isd Employee Child Care

3901 PEBBLE CREEK CT, Plano, TX 75023 · Collin County

12cited violations

2serious

20inspections & investigations

0enforcement actions

Program

Type: Licensed center
Licensed capacity: 130
Ages: Infant, Toddler, Pre-Kindergarten
Hours: 06:30 AM-05:30 PM
Director / administrator: Jennifer Gonzalez Diaz
Phone: (469) 752-6170
Regulated since: Dec 16, 2008
HHSC IDs: Operation 359100 · number 898535
Official record: HHSC Child Care Search

Violations by category

Supervision & ratios 6
Staff background & training 4
Other 2

Year by year

Year	Violations	Serious	Main categories
2026	6	0	Supervision & ratios (4), Other (2)
2024	2	2	Supervision & ratios (2)
2023	4	0	Staff background & training (4)

Inspections, investigations & assessments

Aug 20, 2026 Inspection · Deficiencies cited
- Supervision & ratios
  The Director listed for the operation is no longer the director of the operation or a controlling person for this location.
  
  HHSC 746.305(a)(7) — Report Change in Controlling Person
  
  HHSC risk weight: Medium High. Corrected at inspection. Corrected 2026-08-20.
- Other
  The CPSC form posted was dated 8/2023.
  
  HHSC 746.4135(b) — Children's Products- Annual Certification
  
  HHSC risk weight: Medium. Corrected 2026-08-24. Correction verified 2026-08-24.
- Supervision & ratios
  The operation's gas leak inspection was due by 8/9/2026.
  
  HHSC 746.5401 — Requirement of Gas Leak Inspection
  
  HHSC risk weight: Medium High. Corrected 2026-08-28. Correction verified 2026-08-21.
HHSC inspection history · no longer published by HHSC; kept here
Aug 20, 2026 Inspection · Deficiencies cited
- Supervision & ratios
  The Director listed for the operation is no longer the director of the operation or a controlling person for this location.
  
  HHSC 746.305(a)(7) — Report Change in Controlling Person
  
  HHSC risk weight: Medium High. Corrected at inspection. Corrected 2026-08-20.
- Other
  The CPSC form posted was dated 8/2023.
  
  HHSC 746.4135(b) — Children's Products- Annual Certification
  
  HHSC risk weight: Medium. Corrected 2026-08-24. Correction verified 2026-08-24.
- Supervision & ratios
  The operation's gas leak inspection was due by 8/9/2026.
  
  HHSC 746.5401 — Requirement of Gas Leak Inspection
  
  HHSC risk weight: Medium High. Corrected 2026-08-28. Correction verified 2026-08-21.
HHSC inspection history
Oct 2, 2025 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history · no longer published by HHSC; kept here
Oct 2, 2025 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Dec 4, 2024 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Dec 4, 2024 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history · no longer published by HHSC; kept here
Oct 2, 2024 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history · no longer published by HHSC; kept here
Oct 2, 2024 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Aug 30, 2024 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history · no longer published by HHSC; kept here
Aug 30, 2024 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Aug 28, 2024 Report · Deficiencies cited (self-report)
- Supervision & ratios Serious
  A child was left unsupervised in a classroom for about 2 minutes.
  
  HHSC 746.1205(a)(4) — Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
  
  HHSC risk weight: High. Corrected 2024-09-20. Correction verified 2024-10-02.
HHSC inspection history
Aug 28, 2024 Report · Deficiencies cited (self-report)
- Supervision & ratios Serious
  A child was left unsupervised in a classroom for about 2 minutes.
  
  HHSC 746.1205(a)(4) — Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
  
  HHSC risk weight: High. Corrected 2024-09-20. Correction verified 2024-10-02.
HHSC inspection history · no longer published by HHSC; kept here
Jun 16, 2024 Report · No deficiencies cited

No violations cited on this visit.

HHSC inspection history · no longer published by HHSC; kept here
Jun 16, 2024 Report · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Jan 9, 2024 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Jan 9, 2024 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history · no longer published by HHSC; kept here
Feb 9, 2023 Inspection · Deficiencies cited
- Staff background & training
  Nine caregivers did not have all 24 hours of required annual training.
  
  HHSC 746.1309(a) — Documented Annual Training Area - 24 Hours Required
  
  HHSC risk weight: Medium. Corrected 2023-03-09. Correction verified 2023-03-06.
- Staff background & training
  Six caregivers did not have current CPR/First Aid training.
  
  HHSC 746.1315(b) — Each Caregiver and the Director Must Have Current Training in pediatric CPR
  
  HHSC risk weight: Medium High. Corrected 2023-02-21. Correction verified 2023-02-21.
HHSC inspection history · no longer published by HHSC; kept here
Feb 9, 2023 Inspection · Deficiencies cited
- Staff background & training
  Nine caregivers did not have all 24 hours of required annual training.
  
  HHSC 746.1309(a) — Documented Annual Training Area - 24 Hours Required
  
  HHSC risk weight: Medium. Corrected 2023-03-09. Correction verified 2023-03-06.
- Staff background & training
  Six caregivers did not have current CPR/First Aid training.
  
  HHSC 746.1315(b) — Each Caregiver and the Director Must Have Current Training in pediatric CPR
  
  HHSC risk weight: Medium High. Corrected 2023-02-21. Correction verified 2023-02-21.
HHSC inspection history
Apr 7, 2022 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history · no longer published by HHSC; kept here
Apr 7, 2022 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history

Get the full file

HHSC publishes inspections, investigations and assessments from October 2017 onward, with each cited deficiency and its risk weight. Investigation narratives, complaint files and older history require a public information request. The Texas Public Information Act (Texas Government Code Chapter 552) gives anyone the right to ask. You don't have to say why.

Email the request Printable letter (fax or mail)

Send to: HHSC Open Records Coordinator, MC-1070 · OpenRecordsRequest@hhs.texas.gov · fax 512-424-6586 · 4601 W. Guadalupe Street, Austin, Texas 78751-3146 · agency instructions

Show the letter text

Letter text

Dear Open Records Coordinator,

Under the Texas Public Information Act, Texas Government Code Chapter 552, I request copies of the following Child Care Regulation records for Plano ISD Employee Child Care, 3901 PEBBLE CREEK CT, Plano, TX 75023-5948 (operation ID 359100, operation number 898535), for January 1, 2019 to the present:

1. Every inspection, assessment and investigation report, including the deficiencies cited and the operation's corrective actions.
2. Every complaint and self-report intake and its finding.
3. Every corrective or adverse action (evaluation, probation, suspension, revocation, denial, administrative penalty) with related correspondence.
4. Every plan of action or correction the operation submitted, and HHSC's response.

I understand that information made confidential by law (for example the identities of children, families and reporters) may be redacted; please release the remainder. Please provide the records electronically by email. If the cost will exceed $40, please send me an itemized estimate first.

Thank you,

[Your name]
[Email] · [Phone]

If something is happening now, report a concern to HHSC Child Care Regulation. For suspected abuse, contact your county child protective services or law enforcement.

Source: Texas Health and Human Services Commission, Child Care Regulation datasets on data.texas.gov. Last read Oct 1, 2026. Violation text is HHSC's own wording. The categories are ours, added to help you scan. About this data.