Windhaven Academy
5900 COMMUNICATIONS PKWY, Plano, TX 75093 · Collin County
Program
- Type
- Licensed center
- Licensed capacity
- 196
- Ages
- Infant, Toddler, Pre-Kindergarten, School
- Hours
- 07:00 AM-06:00 PM
- Director / administrator
- Summer Aldana
- Phone
- (972) 608-2955
- Regulated since
- Mar 5, 2020
- HHSC IDs
- Operation 1337509 · number 1695925
- Official record
- HHSC Child Care Search
Violations by category
Year by year
| Year | Violations | Serious | Main categories |
|---|---|---|---|
| 2026 | 3 | 1 | Cleanliness & sanitation (1), Supervision & ratios (1), Staff background & training (1) |
| 2025 | 3 | 1 | Supervision & ratios (1), Staff background & training (1), Other (1) |
| 2024 | 3 | 1 | Supervision & ratios (2), Other (1) |
| 2023 | 2 | 2 | Illness & medication (1), Staff background & training (1) |
| 2022 | 3 | 1 | Supervision & ratios (2), Other (1) |
Inspections, investigations & assessments
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Sep 4, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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Aug 12, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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Jul 21, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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Jun 15, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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Jun 11, 2026 Report · Deficiencies cited (self-report)
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Supervision & ratios Serious
A child was unsupervised for 1-2 minutes in a secure area of the building.
HHSC 746.1205(a)(4) — Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
HHSC risk weight: High. Corrected 2026-07-10. Correction verified 2026-07-21.
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Supervision & ratios Serious
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Apr 24, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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Apr 23, 2026 Report · No deficiencies cited
No violations cited on this visit.
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Apr 8, 2026 Inspection · Deficiencies cited
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Staff background & training
Out of 10 caregiver files reviewed, 4 were missing required affidavit 2985.
HHSC 746.1105(3) — Minimum Qualifications Employees and Caregivers - Affidavit (Form 2985)
HHSC risk weight: Low. Corrected 2026-04-10. Correction verified 2026-04-15.
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Staff background & training
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Feb 26, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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Feb 25, 2026 Report · Deficiencies cited
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Cleanliness & sanitation
Through an investigation, it was determined that children are not consistently washing hands after diapering.
HHSC 746.3417(3) — Children Handwashing After Toileting or Diapering
HHSC risk weight: Medium High. Corrected 2026-03-26. Correction verified 2026-04-08.
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Cleanliness & sanitation
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Dec 18, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Dec 17, 2025 Report · No deficiencies cited (self-report)
No violations cited on this visit.
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Jun 23, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Jun 5, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Jun 3, 2025 Report · Deficiencies cited (self-report)
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Supervision & ratios Serious
A child was left unattended for 2 minutes while in care.
HHSC 746.1205(a)(4) — Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
HHSC risk weight: High. Corrected 2025-06-19. Correction verified 2025-06-23.
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Supervision & ratios Serious
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May 1, 2025 Inspection · Deficiencies cited
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Staff background & training
Two of the ten caregivers were missing 3 hours of annual training.
HHSC 746.1309(a) — Documented Annual Training Area - 24 Hours Required
HHSC risk weight: Medium. Corrected 2025-05-15. Correction verified 2025-05-09.
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Other
One out of 10 children were missing special care needs information as being addressed in their file.
HHSC 746.605(12) — Required Admission Information - Special Needs Statement
HHSC risk weight: Medium High. Corrected 2025-05-08. Correction verified 2025-05-09.
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Staff background & training
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Jan 7, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Dec 20, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Dec 19, 2024 Report · Deficiencies cited (self-report)
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Supervision & ratios
HHSC 746.1601 — Child/ Caregiver Ratio - 13 or More Children
HHSC risk weight: Medium High. Corrected 2024-12-27. Correction verified 2025-01-07.
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Supervision & ratios
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Sep 17, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Jul 1, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Jun 18, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Jun 14, 2024 Report · Deficiencies cited (self-report)
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Supervision & ratios Serious
A child was left unattended while in care.
HHSC 746.1205(a)(4) — Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
HHSC risk weight: High. Corrected 2024-06-21. Correction verified 2024-07-01.
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Supervision & ratios Serious
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Mar 12, 2024 Inspection · Deficiencies cited
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Other
4 children were missing special care needs documentation in their admissions forms.
HHSC 746.605(13) — Required Admission Information - Special Needs Statement
HHSC risk weight: Medium High. Corrected 2024-03-26. Correction verified 2024-04-24.
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Other
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Mar 9, 2024 Report · No deficiencies cited
No violations cited on this visit.
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Nov 20, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
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Aug 23, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
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Aug 15, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
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Aug 10, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
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Aug 8, 2023 Report · Deficiencies cited (self-report)
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Illness & medication Serious
HHSC 746.3805(a)(1) — Administering Medication - According to Label Directions
HHSC risk weight: High. Corrected 2023-08-14. Correction verified 2023-08-16.
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Illness & medication Serious
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Feb 6, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
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Jan 27, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
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Jan 24, 2023 Report · Deficiencies cited
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Staff background & training Serious
HHSC 745.621(a)(2) — AP Initial background checks submitted - At the time you hire someone
HHSC risk weight: High. Corrected 2023-01-30. Correction verified 2023-02-06.
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Staff background & training Serious
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Dec 8, 2022 Inspection · Deficiencies cited
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Other
Two infants were missing infant feeding sheets signed by parent.
HHSC 746.2421(b) — Written Feeding Instructions - Review and Update Every 30 Days
HHSC risk weight: Medium. Corrected 2022-12-15. Correction verified 2022-12-14.
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Other
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Aug 23, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
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Aug 19, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
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Aug 18, 2022 Report · Deficiencies cited (self-report)
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Supervision & ratios Serious
HHSC 746.1203(4) — Responsibilities of Caregivers - Supervision of Children
HHSC risk weight: High. Corrected 2022-08-22. Correction verified 2022-08-23.
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Supervision & ratios Serious
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May 27, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
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May 26, 2022 Report · No deficiencies cited
No violations cited on this visit.
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Feb 16, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
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Jan 31, 2022 Inspection · Deficiencies cited
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Supervision & ratios
A total of 3 caregivers stated they will separate the child from group as discipline for more than the allowed time (usually 1-2 minutes more).
HHSC 746.2803(4)(D) — Positive Methods of Discipline and Guidance - Brief Supervised Separation
HHSC risk weight: Medium. Corrected at inspection. Corrected 2022-01-31.
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Supervision & ratios
Get the full file
HHSC publishes inspections, investigations and assessments from October 2017 onward, with each cited deficiency and its risk weight. Investigation narratives, complaint files and older history require a public information request. The Texas Public Information Act (Texas Government Code Chapter 552) gives anyone the right to ask. You don't have to say why.
Email the request Printable letter (fax or mail)
- Send to
- HHSC Open Records Coordinator, MC-1070 · OpenRecordsRequest@hhs.texas.gov · fax 512-424-6586 · 4601 W. Guadalupe Street, Austin, Texas 78751-3146 · agency instructions
Show the letter text
If something is happening now, report a concern to HHSC Child Care Regulation. For suspected abuse, contact your county child protective services or law enforcement.
Source: Texas Health and Human Services Commission, Child Care Regulation datasets on data.texas.gov. Last read Oct 1, 2026. Violation text is HHSC's own wording. The categories are ours, added to help you scan. About this data.