Primrose School Of Park Cities
4011 INWOOD RD, Dallas, TX 75209 · Dallas County
Program
- Type
- Licensed center
- Licensed capacity
- 250
- Ages
- Infant, Toddler, Pre-Kindergarten, School
- Hours
- 07:00 AM-06:00 PM
- Director / administrator
- Claudia Rivera
- Phone
- (972) 685-2100
- Regulated since
- Feb 21, 2019
- HHSC IDs
- Operation 1312666 · number 1678679
- Official record
- HHSC Child Care Search
Violations by category
Year by year
| Year | Violations | Serious | Main categories |
|---|---|---|---|
| 2024 | 4 | 2 | Illness & medication (1), Supervision & ratios (1), Discipline & child guidance (1), Other (1) |
| 2023 | 2 | 1 | Supervision & ratios (1), Staff background & training (1) |
| 2022 | 1 | 1 | Discipline & child guidance (1) |
Inspections, investigations & assessments
-
Aug 24, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
-
Aug 20, 2026 Report · No deficiencies cited
No violations cited on this visit.
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Nov 5, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
-
Nov 25, 2024 Inspection · Deficiencies cited
-
Illness & medication
The medication supplied to the center for emergency purposes was not in its original packaging.
HHSC 746.3805(b)(1) — Administering Medication - Original Container with Child's Name, Date
HHSC risk weight: Medium High. Corrected 2024-12-04. Correction verified 2024-12-09.
-
Illness & medication
-
Aug 15, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
-
Aug 14, 2024 Report · No deficiencies cited
No violations cited on this visit.
-
Feb 6, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
-
Jan 17, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
-
Jan 11, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
-
Jan 11, 2024 Report · Deficiencies cited
-
Other
Based on the information obtained during an investigation, a caregiver was using inappropriate discipline on select children in care.
HHSC 746.2803(1) — Discipline - Individualized and Consistent for Each Child
HHSC risk weight: Medium High. Corrected 2024-01-16. Correction verified 2024-01-17.
-
Discipline & child guidance Serious
A violation of this standard was identified during an investigation. It was learned that a caregiver was pinching and poking children in care.
HHSC 746.2805(1) — Prohibited Punishments - Corporal Punishment
HHSC risk weight: High. Corrected 2024-01-16. Correction verified 2024-01-17.
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Other
-
Jan 5, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
-
Jan 4, 2024 Report · Deficiencies cited (self-report)
-
Supervision & ratios Serious
This standard was evaluated as part of an investigation, and it was determined that a child was left unattended in a classroom.
HHSC 746.1205(a)(4) — Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
HHSC risk weight: High. Corrected 2024-01-09. Correction verified 2024-01-11.
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Supervision & ratios Serious
-
Dec 14, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
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Feb 6, 2023 Inspection · Deficiencies cited
-
Staff background & training Serious
Two individuals who had not yet been issued eligibility letters were allowed access to children in care. The deficiency was corrected during the inspection as both individuals were asked to leave the classroom and complete trainings in the office, until eligibility letters were provided by the centralized background check unit.
HHSC 745.641 — AP Background check results - Must receive notification prior to allowing subject to be present at your operation
HHSC risk weight: High. Corrected at inspection. Corrected 2023-02-06.
-
Supervision & ratios
The operation did not have a current health inspection on file for review.
HHSC 746.3401(a) — Annual Sanitation Inspection
HHSC risk weight: Medium High. Corrected 2023-02-10. Correction verified 2023-03-07.
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Staff background & training Serious
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Dec 20, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
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Dec 16, 2022 Report · Deficiencies cited (self-report)
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Discipline & child guidance Serious
It was determined that preschool-aged children are regularly subjected to intentionally harsh nose wiping by staff, as a form of discipline and guidance.
HHSC 746.2805(1) — Prohibited Punishments - Corporal Punishment
HHSC risk weight: High. Corrected 2023-02-10. Correction verified 2023-02-06.
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Discipline & child guidance Serious
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Mar 1, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
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Jan 12, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
Get the full file
HHSC publishes inspections, investigations and assessments from October 2017 onward, with each cited deficiency and its risk weight. Investigation narratives, complaint files and older history require a public information request. The Texas Public Information Act (Texas Government Code Chapter 552) gives anyone the right to ask. You don't have to say why.
Email the request Printable letter (fax or mail)
- Send to
- HHSC Open Records Coordinator, MC-1070 · OpenRecordsRequest@hhs.texas.gov · fax 512-424-6586 · 4601 W. Guadalupe Street, Austin, Texas 78751-3146 · agency instructions
Show the letter text
If something is happening now, report a concern to HHSC Child Care Regulation. For suspected abuse, contact your county child protective services or law enforcement.
Source: Texas Health and Human Services Commission, Child Care Regulation datasets on data.texas.gov. Last read Oct 1, 2026. Violation text is HHSC's own wording. The categories are ours, added to help you scan. About this data.