Charlotte's Little Angels Learning Academy

5410 MAYWOOD DR, Houston, TX 77053 · Fort Bend County

46cited violations

10serious

20inspections & investigations

0enforcement actions

Program

Type: Licensed center
Licensed capacity: 30
Ages: Infant, Toddler, Pre-Kindergarten, School
Hours: 06:30 AM-06:00 PM
Director / administrator: Charlotte Cortez
Phone: (832) 781-8391
Regulated since: Apr 24, 2015
HHSC IDs: Operation 1163523 · number 1553653
Official record: HHSC Child Care Search

Violations by category

Cleanliness & sanitation 2
Safety & premises 22
Staff background & training 4
Records & paperwork 6
Other 12

Year by year

Year	Violations	Serious	Main categories
2026	4	0	Safety & premises (2), Other (2)
2025	2	0	Records & paperwork (2)
2024	4	0	Staff background & training (4)
2023	14	4	Safety & premises (10), Other (4)
2022	12	4	Cleanliness & sanitation (2), Safety & premises (6), Records & paperwork (2), Other (2)
2021	10	2	Safety & premises (4), Records & paperwork (2), Other (4)

Inspections, investigations & assessments

Sep 3, 2026 Inspection · Deficiencies cited
- Other
  A three year old was seen playing on an iPad during puzzle time. This was corrected at inspection when the caregiver took the iPad away from the child.
  
  HHSC 746.2207(c)(1) — Screen Time Activities - Related to Planned Activities
  
  HHSC risk weight: Medium. Corrected at inspection. Corrected 2026-09-03.
- Safety & premises
  The loose-fill was under the required six inches.
  
  HHSC 746.4907(a)(1) — Installation and Maintenance of Loose-fill Surfacing - Six Inches if Equipment 5 Ft or Less
  
  HHSC risk weight: Medium High. Corrected 2026-09-14. Correction verified 2026-09-04.
HHSC inspection history
Sep 3, 2026 Inspection · Deficiencies cited
- Other
  A three year old was seen playing on an iPad during puzzle time. This was corrected at inspection when the caregiver took the iPad away from the child.
  
  HHSC 746.2207(c)(1) — Screen Time Activities - Related to Planned Activities
  
  HHSC risk weight: Medium. Corrected at inspection. Corrected 2026-09-03.
- Safety & premises
  The loose-fill was under the required six inches.
  
  HHSC 746.4907(a)(1) — Installation and Maintenance of Loose-fill Surfacing - Six Inches if Equipment 5 Ft or Less
  
  HHSC risk weight: Medium High. Corrected 2026-09-14. Correction verified 2026-09-04.
HHSC inspection history · no longer published by HHSC; kept here
Sep 25, 2025 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Sep 25, 2025 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history · no longer published by HHSC; kept here
Jan 23, 2025 Assessment · Deficiencies cited
- Records & paperwork
  A review of the Employees Who Left Employment in 2024 was conducted. Data revealed that the center had not reported the number of employees who left employment in 2024 by January 15, 2025, as required.
  
  HHSC 746.303(b) — Report Number of Employees
  
  HHSC risk weight: Medium Low. Corrected 2025-01-23. Correction verified 2025-01-23.
HHSC inspection history · no longer published by HHSC; kept here
Jan 23, 2025 Assessment · Deficiencies cited
- Records & paperwork
  A review of the Employees Who Left Employment in 2024 was conducted. Data revealed that the center had not reported the number of employees who left employment in 2024 by January 15, 2025, as required.
  
  HHSC 746.303(b) — Report Number of Employees
  
  HHSC risk weight: Medium Low. Corrected 2025-01-23. Correction verified 2025-01-23.
HHSC inspection history
Oct 10, 2024 Inspection · Deficiencies cited
- Staff background & training
  Four out of four caregivers files reviewed did not have the required hands on skills based training certificates.
  
  HHSC 746.1315(b)(1) — CPR Training and Recertification Adhere to Guidelines-skill based
  
  HHSC risk weight: Medium High. Corrected 2024-10-24. Correction verified 2024-10-18.
- Staff background & training
  Director did not have the required transportation training certificate available to review.
  
  HHSC 746.1316(a) — Transportation Safety Training -Director and Employee Complete 2 Hours Annually
  
  HHSC risk weight: Medium High. Corrected 2024-10-24. Correction verified 2024-10-18.
HHSC inspection history · no longer published by HHSC; kept here
Oct 10, 2024 Inspection · Deficiencies cited
- Staff background & training
  Four out of four caregivers files reviewed did not have the required hands on skills based training certificates.
  
  HHSC 746.1315(b)(1) — CPR Training and Recertification Adhere to Guidelines-skill based
  
  HHSC risk weight: Medium High. Corrected 2024-10-24. Correction verified 2024-10-18.
- Staff background & training
  Director did not have the required transportation training certificate available to review.
  
  HHSC 746.1316(a) — Transportation Safety Training -Director and Employee Complete 2 Hours Annually
  
  HHSC risk weight: Medium High. Corrected 2024-10-24. Correction verified 2024-10-18.
HHSC inspection history
Nov 17, 2023 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history · no longer published by HHSC; kept here
Nov 17, 2023 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Nov 2, 2023 Inspection · Deficiencies cited
- Other
  The surfancing under a swing set was still not observed to be filled to the appropriate depth.
  
  HHSC 746.4907(d) — Installation and Maintenance of Loose-fill Surfacing - Proper Depth Maintained
  
  HHSC risk weight: Medium High. Corrected 2023-11-30. Correction verified 2023-11-17.
HHSC inspection history
Nov 2, 2023 Inspection · Deficiencies cited
- Other
  The surfancing under a swing set was still not observed to be filled to the appropriate depth.
  
  HHSC 746.4907(d) — Installation and Maintenance of Loose-fill Surfacing - Proper Depth Maintained
  
  HHSC risk weight: Medium High. Corrected 2023-11-30. Correction verified 2023-11-17.
HHSC inspection history · no longer published by HHSC; kept here
Oct 19, 2023 Inspection · Deficiencies cited
- Safety & premises Serious
  A 9mo old infant was observed to be in a crib with a blanket covering them. A small ring toy was also observed in a crib. There was a second blanket hanging over the crib. NOTE: The blanket was removed from the child and drapped over the crib. After informed by CCR again, the blanket was removed from the crib
  
  HHSC 746.2415(b) — AP Cribs - Only Snug Fitting Sheet and Crib Mattress Cover Allowed if Infant Younger than 12 Months of Age
  
  HHSC risk weight: High. Corrected 2023-10-19. Correction verified 2023-11-02.
- Safety & premises
  According to the caregiver in charge, children have not gone outside since 10/11.
  
  HHSC 746.2607(1) — Activities for Pre-Kindergarten Age - Outdoor Play
  
  HHSC risk weight: Medium High. Corrected 2023-10-19. Correction verified 2023-11-02.
- Safety & premises
  A power saw was observed to be on the ground outside leading to the playground. The power saw was accessible to children
  
  HHSC 746.3701 — Safety - Areas Free From Hazards
  
  HHSC risk weight: Medium High. Corrected 2023-10-19. Correction verified 2023-11-02.
- Safety & premises Serious
  Several plastic play houses on the playground were observed to be damaged and have multiple opening and sharp edges.
  
  HHSC 746.4601(7) — Safety Requirements for Active Play Equipment - No Pinch, Crush, or Shear Points
  
  HHSC risk weight: High. Corrected 2023-10-19. Correction verified 2023-11-02.
- Other
  The surfancing under a swing set was not observed to be filled to the appropriate depth.
  
  HHSC 746.4907(d) — Installation and Maintenance of Loose-fill Surfacing - Proper Depth Maintained
  
  HHSC risk weight: Medium High. Corrected 2023-11-02. Correction verified 2023-11-02.
- Safety & premises
  Records were reviewed for 5 children enrolled, 3 did not have an address listed for the emergency contact.
  
  HHSC 746.605(6) — Required Admission Information - Emergency Contact
  
  HHSC risk weight: Medium High. Corrected 2023-10-19. Correction verified 2023-11-02.
HHSC inspection history
Oct 19, 2023 Inspection · Deficiencies cited
- Safety & premises Serious
  A 9mo old infant was observed to be in a crib with a blanket covering them. A small ring toy was also observed in a crib. There was a second blanket hanging over the crib. NOTE: The blanket was removed from the child and drapped over the crib. After informed by CCR again, the blanket was removed from the crib
  
  HHSC 746.2415(b) — AP Cribs - Only Snug Fitting Sheet and Crib Mattress Cover Allowed if Infant Younger than 12 Months of Age
  
  HHSC risk weight: High. Corrected 2023-10-19. Correction verified 2023-11-02.
- Safety & premises
  According to the caregiver in charge, children have not gone outside since 10/11.
  
  HHSC 746.2607(1) — Activities for Pre-Kindergarten Age - Outdoor Play
  
  HHSC risk weight: Medium High. Corrected 2023-10-19. Correction verified 2023-11-02.
- Safety & premises
  A power saw was observed to be on the ground outside leading to the playground. The power saw was accessible to children
  
  HHSC 746.3701 — Safety - Areas Free From Hazards
  
  HHSC risk weight: Medium High. Corrected 2023-10-19. Correction verified 2023-11-02.
- Safety & premises Serious
  Several plastic play houses on the playground were observed to be damaged and have multiple opening and sharp edges.
  
  HHSC 746.4601(7) — Safety Requirements for Active Play Equipment - No Pinch, Crush, or Shear Points
  
  HHSC risk weight: High. Corrected 2023-10-19. Correction verified 2023-11-02.
- Other
  The surfancing under a swing set was not observed to be filled to the appropriate depth.
  
  HHSC 746.4907(d) — Installation and Maintenance of Loose-fill Surfacing - Proper Depth Maintained
  
  HHSC risk weight: Medium High. Corrected 2023-11-02. Correction verified 2023-11-02.
- Safety & premises
  Records were reviewed for 5 children enrolled, 3 did not have an address listed for the emergency contact.
  
  HHSC 746.605(6) — Required Admission Information - Emergency Contact
  
  HHSC risk weight: Medium High. Corrected 2023-10-19. Correction verified 2023-11-02.
HHSC inspection history · no longer published by HHSC; kept here
Oct 20, 2022 Inspection · Deficiencies cited
- Cleanliness & sanitation Serious
  Cleaning supplies including Lysol Spray and wipes were in reach of children on a shelf in the classroom and in an unlocked cabinet in the restroom. Note: The provider moved the cleaning supplies to a higher shelf which is out of reach out children.
  
  HHSC 746.3407(12) — Mark Cleaning Supplies, Toxic Materials; Keep Separate from Food and Inaccessible to Children
  
  HHSC risk weight: High. Corrected at inspection. Corrected 2022-10-20.
- Other
  During the inspection there was no adhesive tape in the first aid kit.
  
  HHSC 746.4003(a) — First Aid Kit - Incomplete Kit
  
  HHSC risk weight: Medium. Corrected 2022-11-02. Correction verified 2022-11-02.
- Safety & premises
  During the inspection, it was observed that there is a large tree located next to the swing set in the outdoor play area. The swing set does not meet the use zone requirements for licensed centers.
  
  HHSC 746.4807(c) — Measurement of Use Zone for Swings - on Sides
  
  HHSC risk weight: Medium High. Corrected 2022-11-02. Correction verified 2022-11-02.
- Safety & premises
  During the inspection there was insufficient mulch under swings in the outdoor play area and the dirt was exposed
  
  HHSC 746.4905 — Acceptable Loose-fill Surfacing
  
  HHSC risk weight: Medium High. Corrected 2022-11-02. Correction verified 2022-11-02.
- Safety & premises Serious
  A fire inspection has not been conducted within the past 12 months. The last fire inspection was done in May of 2021.
  
  HHSC 746.5101(a) — Annual Fire Inspection - Before Initial Permit Issued and Every 12 Months
  
  HHSC risk weight: High. Corrected 2022-11-02. Correction verified 2022-11-02.
HHSC inspection history · no longer published by HHSC; kept here
Oct 20, 2022 Inspection · Deficiencies cited
- Cleanliness & sanitation Serious
  Cleaning supplies including Lysol Spray and wipes were in reach of children on a shelf in the classroom and in an unlocked cabinet in the restroom. Note: The provider moved the cleaning supplies to a higher shelf which is out of reach out children.
  
  HHSC 746.3407(12) — Mark Cleaning Supplies, Toxic Materials; Keep Separate from Food and Inaccessible to Children
  
  HHSC risk weight: High. Corrected at inspection. Corrected 2022-10-20.
- Other
  During the inspection there was no adhesive tape in the first aid kit.
  
  HHSC 746.4003(a) — First Aid Kit - Incomplete Kit
  
  HHSC risk weight: Medium. Corrected 2022-11-02. Correction verified 2022-11-02.
- Safety & premises
  During the inspection, it was observed that there is a large tree located next to the swing set in the outdoor play area. The swing set does not meet the use zone requirements for licensed centers.
  
  HHSC 746.4807(c) — Measurement of Use Zone for Swings - on Sides
  
  HHSC risk weight: Medium High. Corrected 2022-11-02. Correction verified 2022-11-02.
- Safety & premises
  During the inspection there was insufficient mulch under swings in the outdoor play area and the dirt was exposed
  
  HHSC 746.4905 — Acceptable Loose-fill Surfacing
  
  HHSC risk weight: Medium High. Corrected 2022-11-02. Correction verified 2022-11-02.
- Safety & premises Serious
  A fire inspection has not been conducted within the past 12 months. The last fire inspection was done in May of 2021.
  
  HHSC 746.5101(a) — Annual Fire Inspection - Before Initial Permit Issued and Every 12 Months
  
  HHSC risk weight: High. Corrected 2022-11-02. Correction verified 2022-11-02.
HHSC inspection history
Mar 4, 2022 Assessment · Deficiencies cited
- Records & paperwork
  A review of the Employees Who Left Employment in 2021data from February 23, 2022, revealed that the center had not reported the number of employees who left employment in 2021by February 22, 2022, as required.
  
  HHSC 746.303(b) — Report Number of Employees
  
  HHSC risk weight: Medium Low. Corrected 2022-03-09. Correction verified 2022-03-07.
HHSC inspection history
Mar 4, 2022 Assessment · Deficiencies cited
- Records & paperwork
  A review of the Employees Who Left Employment in 2021data from February 23, 2022, revealed that the center had not reported the number of employees who left employment in 2021by February 22, 2022, as required.
  
  HHSC 746.303(b) — Report Number of Employees
  
  HHSC risk weight: Medium Low. Corrected 2022-03-09. Correction verified 2022-03-07.
HHSC inspection history · no longer published by HHSC; kept here
Nov 2, 2021 Inspection · Deficiencies cited
- Safety & premises
  There were tree branches on the playground and one of the log around the play equipment fell off and needed to be fixed.
  
  HHSC 746.4751(c) — Maintenance Procedures for Active Play - Hazards Removed or Repaired
  
  HHSC risk weight: Medium High. Corrected 2021-11-05. Correction verified 2021-11-04.
- Other
  Physician information was missing on file for one out of four files checked. This was corrected duirng inspection.
  
  HHSC 746.605(11) — Required Admission Information - Physician Information
  
  HHSC risk weight: Medium. Corrected at inspection. Corrected 2021-11-02.
- Safety & premises Serious
  Emergency medical authorization was missing on file for one out of four records checked. This was corrected duirng inspection.
  
  HHSC 746.605(12) — Required Admission Information - Emergency Medical Authorization
  
  HHSC risk weight: High. Corrected at inspection. Corrected 2021-11-02.
- Records & paperwork
  School age information was missing on file for one out of four records checked. This was corrected during inspection.
  
  HHSC 746.605(14) — Required Admission Information - School Information for School-age Child
  
  HHSC risk weight: Medium. Corrected at inspection. Corrected 2021-11-02.
- Other
  Date of admission was missing on file for one out of four files checked. This was corrected during inspection.
  
  HHSC 746.605(3) — Required Admission Information - Date of Admission
  
  HHSC risk weight: Medium Low. Corrected at inspection. Corrected 2021-11-02.
HHSC inspection history · no longer published by HHSC; kept here
Nov 2, 2021 Inspection · Deficiencies cited
- Safety & premises
  There were tree branches on the playground and one of the log around the play equipment fell off and needed to be fixed.
  
  HHSC 746.4751(c) — Maintenance Procedures for Active Play - Hazards Removed or Repaired
  
  HHSC risk weight: Medium High. Corrected 2021-11-05. Correction verified 2021-11-04.
- Other
  Physician information was missing on file for one out of four files checked. This was corrected duirng inspection.
  
  HHSC 746.605(11) — Required Admission Information - Physician Information
  
  HHSC risk weight: Medium. Corrected at inspection. Corrected 2021-11-02.
- Safety & premises Serious
  Emergency medical authorization was missing on file for one out of four records checked. This was corrected duirng inspection.
  
  HHSC 746.605(12) — Required Admission Information - Emergency Medical Authorization
  
  HHSC risk weight: High. Corrected at inspection. Corrected 2021-11-02.
- Records & paperwork
  School age information was missing on file for one out of four records checked. This was corrected during inspection.
  
  HHSC 746.605(14) — Required Admission Information - School Information for School-age Child
  
  HHSC risk weight: Medium. Corrected at inspection. Corrected 2021-11-02.
- Other
  Date of admission was missing on file for one out of four files checked. This was corrected during inspection.
  
  HHSC 746.605(3) — Required Admission Information - Date of Admission
  
  HHSC risk weight: Medium Low. Corrected at inspection. Corrected 2021-11-02.
HHSC inspection history

Get the full file

HHSC publishes inspections, investigations and assessments from October 2017 onward, with each cited deficiency and its risk weight. Investigation narratives, complaint files and older history require a public information request. The Texas Public Information Act (Texas Government Code Chapter 552) gives anyone the right to ask. You don't have to say why.

Email the request Printable letter (fax or mail)

Send to: HHSC Open Records Coordinator, MC-1070 · OpenRecordsRequest@hhs.texas.gov · fax 512-424-6586 · 4601 W. Guadalupe Street, Austin, Texas 78751-3146 · agency instructions

Show the letter text

Letter text

Dear Open Records Coordinator,

Under the Texas Public Information Act, Texas Government Code Chapter 552, I request copies of the following Child Care Regulation records for Charlotte's Little Angels Learning Academy, 5410 MAYWOOD DR, Houston, TX 77053-3209 (operation ID 1163523, operation number 1553653), for January 1, 2019 to the present:

1. Every inspection, assessment and investigation report, including the deficiencies cited and the operation's corrective actions.
2. Every complaint and self-report intake and its finding.
3. Every corrective or adverse action (evaluation, probation, suspension, revocation, denial, administrative penalty) with related correspondence.
4. Every plan of action or correction the operation submitted, and HHSC's response.

I understand that information made confidential by law (for example the identities of children, families and reporters) may be redacted; please release the remainder. Please provide the records electronically by email. If the cost will exceed $40, please send me an itemized estimate first.

Thank you,

[Your name]
[Email] · [Phone]

If something is happening now, report a concern to HHSC Child Care Regulation. For suspected abuse, contact your county child protective services or law enforcement.

Source: Texas Health and Human Services Commission, Child Care Regulation datasets on data.texas.gov. Last read Oct 1, 2026. Violation text is HHSC's own wording. The categories are ours, added to help you scan. About this data.