Alphabest @ Anderson - Frisco

2800 OAKLAND HILLS DR, Plano, TX 75025 · Collin County

3cited violations

0serious

8inspections & investigations

0enforcement actions

Program

Type: Licensed center
Licensed capacity: 75
Ages: School
Hours: 03:00 PM-06:30 PM
Phone: (866) 300-7750
Regulated since: Dec 30, 2005
HHSC IDs: Operation 276100 · number 851011
Official record: HHSC Child Care Search

Violations by category

Staff background & training 3

Year by year

Year	Violations	Serious	Main categories
2023	3	0	Staff background & training (3)

Inspections, investigations & assessments

Jun 11, 2026 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Mar 6, 2026 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Apr 1, 2025 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Apr 22, 2024 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Jun 30, 2023 Assessment · Deficiencies cited
- Staff background & training
  A staff file is not kept at headquarters location as is always kept with the staff.
  
  HHSC 744.801(2) — Required Records Maintained and Made Available - Personnel and Training Records
  
  HHSC risk weight: Medium. Corrected 2023-07-14. Correction verified 2023-08-11.
HHSC inspection history
May 19, 2023 Inspection · Deficiencies cited
- Staff background & training
  A staff file had 11.5 hours out of 15 required annual trainings available for review.
  
  HHSC 744.1301(5)(A) — Training Requirements for Employees - 15 clock hours Annual Training for Caregivers & Site Directors
  
  HHSC risk weight: Medium High. Corrected 2023-05-31. Correction verified 2023-05-20.
- Staff background & training
  A staff file is not kept at headquarters location as is always kept with the staff.
  
  HHSC 744.801(2) — Required Records Maintained and Made Available - Personnel and Training Records
  
  HHSC risk weight: Medium. Corrected 2023-05-31. Correction verified 2023-06-30.
HHSC inspection history
May 18, 2023 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Aug 16, 2022 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history

Get the full file

HHSC publishes inspections, investigations and assessments from October 2017 onward, with each cited deficiency and its risk weight. Investigation narratives, complaint files and older history require a public information request. The Texas Public Information Act (Texas Government Code Chapter 552) gives anyone the right to ask. You don't have to say why.

Email the request Printable letter (fax or mail)

Send to: HHSC Open Records Coordinator, MC-1070 · OpenRecordsRequest@hhs.texas.gov · fax 512-424-6586 · 4601 W. Guadalupe Street, Austin, Texas 78751-3146 · agency instructions

Show the letter text

Letter text

Dear Open Records Coordinator,

Under the Texas Public Information Act, Texas Government Code Chapter 552, I request copies of the following Child Care Regulation records for AlphaBEST @ Anderson - Frisco, 2800 OAKLAND HILLS DR, Plano, TX 75025-6450 (operation ID 276100, operation number 851011), for January 1, 2019 to the present:

1. Every inspection, assessment and investigation report, including the deficiencies cited and the operation's corrective actions.
2. Every complaint and self-report intake and its finding.
3. Every corrective or adverse action (evaluation, probation, suspension, revocation, denial, administrative penalty) with related correspondence.
4. Every plan of action or correction the operation submitted, and HHSC's response.

I understand that information made confidential by law (for example the identities of children, families and reporters) may be redacted; please release the remainder. Please provide the records electronically by email. If the cost will exceed $40, please send me an itemized estimate first.

Thank you,

[Your name]
[Email] · [Phone]

If something is happening now, report a concern to HHSC Child Care Regulation. For suspected abuse, contact your county child protective services or law enforcement.

Source: Texas Health and Human Services Commission, Child Care Regulation datasets on data.texas.gov. Last read Oct 1, 2026. Violation text is HHSC's own wording. The categories are ours, added to help you scan. About this data.