Ben Donnell Center
211 E WICHITA ST, Wichita Falls, TX 76306 · Wichita County
Program
- Type
- Licensed center
- Licensed capacity
- 130
- Ages
- Infant, Toddler, Pre-Kindergarten, School
- Hours
- 06:30 AM-05:30 PM
- Director / administrator
- Cynthia Gonzales
- Phone
- (940) 766-4332
- Regulated since
- Aug 30, 1988
- HHSC IDs
- Operation 94803 · number 44166
- Official record
- HHSC Child Care Search
Violations by category
Year by year
| Year | Violations | Serious | Main categories |
|---|---|---|---|
| 2026 | 3 | 3 | Safety & premises (1), Other (2) |
| 2023 | 1 | 1 | Supervision & ratios (1) |
| 2022 | 1 | 1 | Supervision & ratios (1) |
Enforcement actions
- Seen Oct 1, 2026 — Conditions on permit (HHSC operation record)
HHSC publishes these as current flags on the operation, not as dated actions. The date shown is when this site first saw the flag. The HHSC Child Care Search has the details.
Inspections, investigations & assessments
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Aug 3, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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Jul 1, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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Jun 25, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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Jun 23, 2026 Report · Deficiencies cited (self-report)
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Other Serious
A caregiver was observed grabbing and pulling a child during outside time which is a prohibited punishment.
HHSC 746.2805(3) — Prohibited Punishments - Grabbing and Pulling
HHSC risk weight: High. Corrected 2026-07-22. Correction verified 2026-08-03.
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Other Serious
-
May 22, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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May 19, 2026 Report · Deficiencies cited (self-report)
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Other Serious
Evidence gathered during this investigation found that a child in care obtained an injury due to a lack of good judgement of a caregiver.
HHSC 746.1201(1) — Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control
HHSC risk weight: High. Corrected 2026-06-16. Correction verified 2026-07-01.
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Other Serious
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Mar 3, 2026 Inspection · Deficiencies cited
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Safety & premises Serious
In the infant outdoor area there was a bleacher set standing up and a torn up playground with a orange plastic barrier that is no longer secured making this outdoor play area unsafe for the infants.
HHSC 746.3701 — Safety - Areas Free From Hazards
HHSC risk weight: Medium High. Corrected 2026-03-27. Correction verified 2026-03-23.
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Safety & premises Serious
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Apr 10, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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May 22, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Jan 31, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Jan 27, 2024 Report · No deficiencies cited
No violations cited on this visit.
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Oct 9, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
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Sep 11, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
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Sep 7, 2023 Report · Deficiencies cited (self-report)
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Supervision & ratios Serious
Evidence gathered during this investigation shows a child was left unsupervised on the playground for approximately 1 to 2 minutes.
HHSC 746.1205(a)(4) — Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
HHSC risk weight: High. Corrected 2023-10-04. Correction verified 2023-10-09.
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Supervision & ratios Serious
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Jun 20, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
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Nov 14, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
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Oct 18, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
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Oct 10, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
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Oct 7, 2022 Report · Deficiencies cited (self-report)
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Supervision & ratios Serious
Evidence gathered during this investigation shows a child was left unsupervised on the playground for approximately 3 to 5 minutes.
HHSC 746.1203(4) — Responsibilities of Caregivers - Supervision of Children
HHSC risk weight: High. Corrected 2022-11-03. Correction verified 2022-11-14.
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Supervision & ratios Serious
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Aug 9, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
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Jan 25, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
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Sep 3, 2021 Report · No deficiencies cited
No violations cited on this visit.
Get the full file
HHSC publishes inspections, investigations and assessments from October 2017 onward, with each cited deficiency and its risk weight. Investigation narratives, complaint files and older history require a public information request. The Texas Public Information Act (Texas Government Code Chapter 552) gives anyone the right to ask. You don't have to say why.
Email the request Printable letter (fax or mail)
- Send to
- HHSC Open Records Coordinator, MC-1070 · OpenRecordsRequest@hhs.texas.gov · fax 512-424-6586 · 4601 W. Guadalupe Street, Austin, Texas 78751-3146 · agency instructions
Show the letter text
If something is happening now, report a concern to HHSC Child Care Regulation. For suspected abuse, contact your county child protective services or law enforcement.
Source: Texas Health and Human Services Commission, via Child Care Regulation datasets on data.texas.gov. Last read Oct 1, 2026. Violation text is HHSC's own wording. The categories are ours, added to help you scan. About this data.