Faythe's Learning Center

4957 WINDSOR HL, Windcrest, TX 78239 · Bexar County

9cited violations

2serious

6inspections & investigations

1enforcement actions

Program

Type: Licensed center
Licensed capacity: 48
Ages: Infant, Toddler, Pre-Kindergarten, School
Hours: 06:30 AM-06:30 PM
Director / administrator: Gabrielle Thompson
Phone: (210) 288-7294
Regulated since: Sep 9, 2026
HHSC IDs: Operation 1514826 · number 1822801
Official record: HHSC Child Care Search

Violations by category

Supervision & ratios 4
Safety & premises 1
Food & allergies 1
Other 3

Year by year

Year	Violations	Serious	Main categories
2026	6	2	Supervision & ratios (1), Safety & premises (1), Food & allergies (1), Other (3)
2025	3	0	Supervision & ratios (3)

Enforcement actions

Seen Oct 1, 2026 — Conditions on permit (HHSC operation record)

HHSC publishes these as current flags on the operation, not as dated actions. The date shown is when this site first saw the flag. The HHSC Child Care Search has the details.

Inspections, investigations & assessments

Jun 23, 2026 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Jun 11, 2026 Inspection · Deficiencies cited
- Other Serious
  A caregiver with conditions of not being left alone with children was observed in the classroom with the children by herself.
  
  HHSC 745.635(3) — AP Background ck determination - If provisionally eligible w/conditions or eligible w/conditions you must restrict duties per conditions/restrictions
  
  HHSC risk weight: High. Corrected 2026-06-11. Correction verified 2026-06-23.
- Other
  Four out of four play yard mats were not equipped with fitted sheets.
  
  HHSC 746.2411(2)(B) — Safety Requirements for Play Yards - Snug Fitting Sheets
  
  HHSC risk weight: Medium High. Corrected 2026-06-17. Correction verified 2026-06-23.
- Food & allergies
  It was observed in the infant room all the bottles were not labeled with the child s name and last initial.
  
  HHSC 746.2419(6) — Requirements for Feeding Infants - Label Bottles/Cups
  
  HHSC risk weight: Medium High. Corrected 2026-06-11. Correction verified 2026-06-23.
- Other
  Four out of four infant feeding forms were last reviewed with parents in the month of May 2026.
  
  HHSC 746.2421(b) — Written Feeding Instructions - Review and Update Every 30 Days
  
  HHSC risk weight: Medium. Corrected 2026-06-18. Correction verified 2026-06-23.
- Safety & premises
  Two out of ten children's files did not have an emergency pickup person other than a parent.
  
  HHSC 746.605(6) — Required Admission Information - Emergency Contact
  
  HHSC risk weight: Medium High. Corrected 2026-06-18. Correction verified 2026-06-23.
HHSC inspection history
Feb 24, 2026 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Feb 17, 2026 Inspection · Deficiencies cited
- Supervision & ratios Serious
  A caregiver left the children in care alone to answer the door.
  
  HHSC 746.1205(a)(4) — Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
  
  HHSC risk weight: High. Corrected 2026-02-17. Correction verified 2026-02-24.
HHSC inspection history
Dec 3, 2025 Inspection · Deficiencies cited
- Supervision & ratios
  The operation did not have a playground checklist completed for the past month at review.
  
  HHSC 746.4751(b) — Maintenance Procedures for Active Play - Monthly Maintenance Checklist
  
  HHSC risk weight: Medium. Corrected 2025-12-09. Correction verified 2025-12-08.
HHSC inspection history
Sep 12, 2025 Inspection · Deficiencies cited
- Supervision & ratios
  The operation did not have antiseptic wipes or solution at the time of review.
  
  HHSC 746.4003(a)(3) — First Aid Kit Incomplete - Antiseptic solution or wipes
  
  HHSC risk weight: Medium. Corrected 2025-09-17. Correction verified 2025-09-12.
- Supervision & ratios
  The operation did not have tweezers at the time of review.
  
  HHSC 746.4003(a)(8) — First Aid Kit Incomplete - Tweezers
  
  HHSC risk weight: Medium. Corrected 2025-09-17. Correction verified 2025-09-12.
HHSC inspection history

Get the full file

HHSC publishes inspections, investigations and assessments from October 2017 onward, with each cited deficiency and its risk weight. Investigation narratives, complaint files and older history require a public information request. The Texas Public Information Act (Texas Government Code Chapter 552) gives anyone the right to ask. You don't have to say why.

Email the request Printable letter (fax or mail)

Send to: HHSC Open Records Coordinator, MC-1070 · OpenRecordsRequest@hhs.texas.gov · fax 512-424-6586 · 4601 W. Guadalupe Street, Austin, Texas 78751-3146 · agency instructions

Show the letter text

Letter text

Dear Open Records Coordinator,

Under the Texas Public Information Act, Texas Government Code Chapter 552, I request copies of the following Child Care Regulation records for Faythe's Learning Center, 4957 WINDSOR HL, Windcrest, TX 78239-2432 (operation ID 1514826, operation number 1822801), for January 1, 2019 to the present:

1. Every inspection, assessment and investigation report, including the deficiencies cited and the operation's corrective actions.
2. Every complaint and self-report intake and its finding.
3. Every corrective or adverse action (evaluation, probation, suspension, revocation, denial, administrative penalty) with related correspondence.
4. Every plan of action or correction the operation submitted, and HHSC's response.

I understand that information made confidential by law (for example the identities of children, families and reporters) may be redacted; please release the remainder. Please provide the records electronically by email. If the cost will exceed $40, please send me an itemized estimate first.

Thank you,

[Your name]
[Email] · [Phone]

If something is happening now, report a concern to HHSC Child Care Regulation. For suspected abuse, contact your county child protective services or law enforcement.

Source: Texas Health and Human Services Commission, Child Care Regulation datasets on data.texas.gov. Last read Oct 1, 2026. Violation text is HHSC's own wording. The categories are ours, added to help you scan. About this data.