1st Step Early Learning Center

401 FM 685 STE 104, Pflugerville, TX 78660 · Travis County

34cited violations

6serious

24inspections & investigations

0enforcement actions

Program

Type: Licensed center
Licensed capacity: 47
Ages: Infant, Toddler, Pre-Kindergarten, School
Hours: 06:30 AM-06:00 PM
Director / administrator: Brenda Sloan
Phone: (512) 251-2276
Regulated since: Nov 4, 2009
HHSC IDs: Operation 455568 · number 976846
Official record: HHSC Child Care Search

Violations by category

Cleanliness & sanitation 2
Illness & medication 4
Supervision & ratios 10
Safety & premises 10
Staff background & training 2
Other 6

Year by year

Year	Violations	Serious	Main categories
2026	2	0	Cleanliness & sanitation (2)
2025	8	0	Safety & premises (6), Other (2)
2024	16	4	Illness & medication (2), Supervision & ratios (6), Safety & premises (2), Staff background & training (2), Other (4)
2022	8	2	Illness & medication (2), Supervision & ratios (4), Safety & premises (2)

Inspections, investigations & assessments

Aug 3, 2026 Inspection · Deficiencies cited
- Cleanliness & sanitation
  An outdoor play table on the playground was covered in bird waste. This was fixed at inspection when the caregiver cleaned the table.
  
  HHSC 746.3407 — Maintenance of Building, Grounds and Equipment
  
  HHSC risk weight: Medium High. Corrected at inspection. Corrected 2026-08-03.
HHSC inspection history · no longer published by HHSC; kept here
Aug 3, 2026 Inspection · Deficiencies cited
- Cleanliness & sanitation
  An outdoor play table on the playground was covered in bird waste. This was fixed at inspection when the caregiver cleaned the table.
  
  HHSC 746.3407 — Maintenance of Building, Grounds and Equipment
  
  HHSC risk weight: Medium High. Corrected at inspection. Corrected 2026-08-03.
HHSC inspection history
Jan 12, 2026 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history · no longer published by HHSC; kept here
Jan 12, 2026 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Sep 5, 2025 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Sep 5, 2025 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history · no longer published by HHSC; kept here
Aug 7, 2025 Inspection · Deficiencies cited
- Other
  Current lesson plans were unavailable to review for two classrooms. Lesson plan posted was dated from 6/30 to 7/04.
  
  HHSC 746.2203(a) — Written Activity Plans
  
  HHSC risk weight: Medium. Corrected 2025-08-15. Correction verified 2025-08-15.
- Safety & premises
  Observed holes, and chipped paint in the infant, toddler and preschool room.
  
  HHSC 746.3407 — Maintenance of Building, Grounds and Equipment
  
  HHSC risk weight: Medium High. Corrected 2025-08-15. Correction verified 2025-08-15.
- Safety & premises
  Observed broken toys, an open bag of planting soil and loose trash on the playground.
  
  HHSC 746.4751(c) — Maintenance Procedures for Active Play - Hazards Removed or Repaired
  
  HHSC risk weight: Medium High. Corrected 2025-08-15. Correction verified 2025-08-15.
- Safety & premises
  6FT of usezone around the mulit-person tricylce was not observed.
  
  HHSC 746.4813(a) — Measurement of Use Zone for Rotating and Rocking Equipment (Sitting)
  
  HHSC risk weight: Medium High. Corrected 2025-08-15. Correction verified 2025-08-15.
HHSC inspection history
Aug 7, 2025 Inspection · Deficiencies cited
- Other
  Current lesson plans were unavailable to review for two classrooms. Lesson plan posted was dated from 6/30 to 7/04.
  
  HHSC 746.2203(a) — Written Activity Plans
  
  HHSC risk weight: Medium. Corrected 2025-08-15. Correction verified 2025-08-15.
- Safety & premises
  Observed holes, and chipped paint in the infant, toddler and preschool room.
  
  HHSC 746.3407 — Maintenance of Building, Grounds and Equipment
  
  HHSC risk weight: Medium High. Corrected 2025-08-15. Correction verified 2025-08-15.
- Safety & premises
  Observed broken toys, an open bag of planting soil and loose trash on the playground.
  
  HHSC 746.4751(c) — Maintenance Procedures for Active Play - Hazards Removed or Repaired
  
  HHSC risk weight: Medium High. Corrected 2025-08-15. Correction verified 2025-08-15.
- Safety & premises
  6FT of usezone around the mulit-person tricylce was not observed.
  
  HHSC 746.4813(a) — Measurement of Use Zone for Rotating and Rocking Equipment (Sitting)
  
  HHSC risk weight: Medium High. Corrected 2025-08-15. Correction verified 2025-08-15.
HHSC inspection history · no longer published by HHSC; kept here
Sep 30, 2024 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history · no longer published by HHSC; kept here
Sep 30, 2024 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Sep 26, 2024 Inspection · Deficiencies cited
- Other Serious
  One infant was observed to be asleep in a restrictive device during inspection.
  
  HHSC 746.2426(a)(1) — Infant May Not Sleep in a Restrictive Device
  
  HHSC risk weight: High. Corrected 2024-09-26. Correction verified 2024-09-30.
HHSC inspection history
Sep 26, 2024 Inspection · Deficiencies cited
- Other Serious
  One infant was observed to be asleep in a restrictive device during inspection.
  
  HHSC 746.2426(a)(1) — Infant May Not Sleep in a Restrictive Device
  
  HHSC risk weight: High. Corrected 2024-09-26. Correction verified 2024-09-30.
HHSC inspection history · no longer published by HHSC; kept here
Sep 23, 2024 Inspection · Deficiencies cited
- Safety & premises
  Two infants were napping in a crib that did not have a sheet.
  
  HHSC 746.2409(a)(2) — Safety Requirements for Cribs - Snug Fitting Sheets
  
  HHSC risk weight: Medium High. Corrected 2024-09-23. Correction verified 2024-09-26.
HHSC inspection history · no longer published by HHSC; kept here
Sep 23, 2024 Inspection · Deficiencies cited
- Safety & premises
  Two infants were napping in a crib that did not have a sheet.
  
  HHSC 746.2409(a)(2) — Safety Requirements for Cribs - Snug Fitting Sheets
  
  HHSC risk weight: Medium High. Corrected 2024-09-23. Correction verified 2024-09-26.
HHSC inspection history
Sep 18, 2024 Inspection · Deficiencies cited
- Staff background & training
  Two staff did not have a Pre-Employment Affidavit for Applicants for Employment at Certain Child Care Operations.
  
  HHSC 746.1105(4) — Minimum Qualifications Employees and Caregivers - Affidavit (Form 2912)
  
  HHSC risk weight: Low. Corrected 2024-09-27. Correction verified 2024-09-27.
- Other Serious
  One staff did not know the correct number of children they had in care and was responsible for.
  
  HHSC 746.1205(a)(2) — Responsibilities of Caregivers - Know number of children responsible for
  
  HHSC risk weight: High. Corrected 2024-09-18. Correction verified 2024-09-23.
- Supervision & ratios
  The operation was not completing an infant daily report for two infants in care or sharing the information that would be included on the report with the parents.
  
  HHSC 746.2431 — Infant Daily Report - Share with Parent
  
  HHSC risk weight: Medium High. Corrected 2024-09-18. Correction verified 2024-09-18.
- Supervision & ratios
  The operation had antibiotic ointment inside of the first aid kit that expired in of May 2020. This was corrected when it was removed from the first aid kit.
  
  HHSC 746.4003(b) — First Aid Kit - Supplies Not Expired
  
  HHSC risk weight: Medium. Corrected at inspection. Corrected 2024-09-18.
- Supervision & ratios
  The operation's operational policies did not include parent's rights.
  
  HHSC 746.501(a)(20) — Written Operational Policies - Parent Rights
  
  HHSC risk weight: Medium. Corrected 2024-09-27. Correction verified 2024-09-23.
- Illness & medication
  One child did not have current immunizations on file.
  
  HHSC 746.613(b) — Immunization Records, Exceptions, and Exemptions Current
  
  HHSC risk weight: Medium High. Corrected 2024-10-02. Correction verified 2024-09-27.
HHSC inspection history · no longer published by HHSC; kept here
Sep 18, 2024 Inspection · Deficiencies cited
- Staff background & training
  Two staff did not have a Pre-Employment Affidavit for Applicants for Employment at Certain Child Care Operations.
  
  HHSC 746.1105(4) — Minimum Qualifications Employees and Caregivers - Affidavit (Form 2912)
  
  HHSC risk weight: Low. Corrected 2024-09-27. Correction verified 2024-09-27.
- Other Serious
  One staff did not know the correct number of children they had in care and was responsible for.
  
  HHSC 746.1205(a)(2) — Responsibilities of Caregivers - Know number of children responsible for
  
  HHSC risk weight: High. Corrected 2024-09-18. Correction verified 2024-09-23.
- Supervision & ratios
  The operation was not completing an infant daily report for two infants in care or sharing the information that would be included on the report with the parents.
  
  HHSC 746.2431 — Infant Daily Report - Share with Parent
  
  HHSC risk weight: Medium High. Corrected 2024-09-18. Correction verified 2024-09-18.
- Supervision & ratios
  The operation had antibiotic ointment inside of the first aid kit that expired in of May 2020. This was corrected when it was removed from the first aid kit.
  
  HHSC 746.4003(b) — First Aid Kit - Supplies Not Expired
  
  HHSC risk weight: Medium. Corrected at inspection. Corrected 2024-09-18.
- Supervision & ratios
  The operation's operational policies did not include parent's rights.
  
  HHSC 746.501(a)(20) — Written Operational Policies - Parent Rights
  
  HHSC risk weight: Medium. Corrected 2024-09-27. Correction verified 2024-09-23.
- Illness & medication
  One child did not have current immunizations on file.
  
  HHSC 746.613(b) — Immunization Records, Exceptions, and Exemptions Current
  
  HHSC risk weight: Medium High. Corrected 2024-10-02. Correction verified 2024-09-27.
HHSC inspection history
Nov 22, 2023 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history · no longer published by HHSC; kept here
Nov 22, 2023 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Jan 3, 2023 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history · no longer published by HHSC; kept here
Jan 3, 2023 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Dec 22, 2022 Inspection · Deficiencies cited
- Supervision & ratios
  During nap time there were 13 children ages 9 months to 4 years old with one caregiver. There was nobody else in the building.
  
  HHSC 746.1613(a) — Reduction of child/caregiver naptime ratio by 50% allowed, If 13 or more children in care, children are 18 mo. or older and other standards met
  
  HHSC risk weight: Medium. Corrected 2022-12-22. Correction verified 2023-01-03.
- Supervision & ratios Serious
  The operational policies were missing the following: - infant safe sleep - promotion of indoor/outdoor activities
  
  HHSC 746.201(1) — Policies Comply with Rules
  
  HHSC risk weight: High. Corrected 2023-01-09. Correction verified 2023-01-13.
- Safety & premises
  A 9-month-old non-walking infant was observed sleeping on a sleeping mat.
  
  HHSC 746.2405(2) — Infant Care Area Furnishings and Equipment - Crib for Each Non-walking Infant Younger Than 12 Months of Age
  
  HHSC risk weight: Medium High. Corrected 2022-12-22. Correction verified 2023-01-03.
- Illness & medication
  Two out of six children files reviewed were missing updated immunization records.
  
  HHSC 746.613(b) — Immunization Records, Exceptions, and Exemptions Current
  
  HHSC risk weight: Medium High. Corrected 2023-01-09. Correction verified 2023-01-09.
HHSC inspection history · no longer published by HHSC; kept here
Dec 22, 2022 Inspection · Deficiencies cited
- Supervision & ratios
  During nap time there were 13 children ages 9 months to 4 years old with one caregiver. There was nobody else in the building.
  
  HHSC 746.1613(a) — Reduction of child/caregiver naptime ratio by 50% allowed, If 13 or more children in care, children are 18 mo. or older and other standards met
  
  HHSC risk weight: Medium. Corrected 2022-12-22. Correction verified 2023-01-03.
- Supervision & ratios Serious
  The operational policies were missing the following: - infant safe sleep - promotion of indoor/outdoor activities
  
  HHSC 746.201(1) — Policies Comply with Rules
  
  HHSC risk weight: High. Corrected 2023-01-09. Correction verified 2023-01-13.
- Safety & premises
  A 9-month-old non-walking infant was observed sleeping on a sleeping mat.
  
  HHSC 746.2405(2) — Infant Care Area Furnishings and Equipment - Crib for Each Non-walking Infant Younger Than 12 Months of Age
  
  HHSC risk weight: Medium High. Corrected 2022-12-22. Correction verified 2023-01-03.
- Illness & medication
  Two out of six children files reviewed were missing updated immunization records.
  
  HHSC 746.613(b) — Immunization Records, Exceptions, and Exemptions Current
  
  HHSC risk weight: Medium High. Corrected 2023-01-09. Correction verified 2023-01-09.
HHSC inspection history
Jan 7, 2022 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history · no longer published by HHSC; kept here
Jan 7, 2022 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history

Get the full file

HHSC publishes inspections, investigations and assessments from October 2017 onward, with each cited deficiency and its risk weight. Investigation narratives, complaint files and older history require a public information request. The Texas Public Information Act (Texas Government Code Chapter 552) gives anyone the right to ask. You don't have to say why.

Email the request Printable letter (fax or mail)

Send to: HHSC Open Records Coordinator, MC-1070 · OpenRecordsRequest@hhs.texas.gov · fax 512-424-6586 · 4601 W. Guadalupe Street, Austin, Texas 78751-3146 · agency instructions

Show the letter text

Letter text

Dear Open Records Coordinator,

Under the Texas Public Information Act, Texas Government Code Chapter 552, I request copies of the following Child Care Regulation records for 1st Step Early Learning Center, 401 FM 685 STE 104, Pflugerville, TX 78660-2840 (operation ID 455568, operation number 976846), for January 1, 2019 to the present:

1. Every inspection, assessment and investigation report, including the deficiencies cited and the operation's corrective actions.
2. Every complaint and self-report intake and its finding.
3. Every corrective or adverse action (evaluation, probation, suspension, revocation, denial, administrative penalty) with related correspondence.
4. Every plan of action or correction the operation submitted, and HHSC's response.

I understand that information made confidential by law (for example the identities of children, families and reporters) may be redacted; please release the remainder. Please provide the records electronically by email. If the cost will exceed $40, please send me an itemized estimate first.

Thank you,

[Your name]
[Email] · [Phone]

If something is happening now, report a concern to HHSC Child Care Regulation. For suspected abuse, contact your county child protective services or law enforcement.

Source: Texas Health and Human Services Commission, Child Care Regulation datasets on data.texas.gov. Last read Oct 1, 2026. Violation text is HHSC's own wording. The categories are ours, added to help you scan. About this data.